1.
Your boss enters the room when you're meeting with a client, you stand and say "Mr. Boss, I'd like to introduce to you Ms. Important Client from the Green Corporation." Is your introduction correct?
Correct Answer
B. No
Explanation
The introduction is not correct because the boss is already aware of the client's presence in the room. The phrase "I'd like to introduce" implies that the boss is meeting the client for the first time, which is not the case in this scenario.
2.
You are a junior executive at a social function and meet the CEO of a leading corporation. After a brief chat, you give him your business card. Is this correct?
Correct Answer
B. No
Explanation
It is not correct to give your business card to the CEO of a leading corporation after a brief chat at a social function. As a junior executive, it is more appropriate to wait for the CEO to offer their business card first, as they are in a higher position of authority. Initiating the exchange of business cards in this situation may come across as presumptuous or overly eager. It is better to follow the hierarchy and etiquette in business interactions.
3.
In dining situations, your bread plate is on your right and your beverages are on your left?
Correct Answer
B. No
Explanation
The correct answer is No. In dining situations, the bread plate is typically placed on the left side of the main plate, while the beverages are placed on the right side. This is a common practice followed in formal dining etiquette.
4.
At a business lunch, when is it appropriate to start discussing business?
Correct Answer
B. After the main course has been cleared.
Explanation
It is appropriate to start discussing business after the main course has been cleared during a business lunch. This allows for some time to establish rapport and engage in casual conversation before transitioning into the main purpose of the meeting. Discussing business immediately after being seated may seem too abrupt and not give sufficient time for socializing. While paying the bill is also not an appropriate time to discuss business as it can be distracting and disrupt the flow of the conversation.
5.
When is it appropriate to check your BlackBerry, Smartphone or cell phone during a business meeting?
Correct Answer(s)
A. Anytime I receive a new email
B. I'm expecting a message or call that pertains to the meeting or a family emergency
Explanation
The answer is appropriate because checking your BlackBerry, Smartphone, or cell phone during a business meeting is acceptable when you receive a new email or when you are expecting a message or call that is relevant to the meeting or a family emergency. This implies that it is important to prioritize communication that directly relates to the meeting or urgent matters that require immediate attention.
6.
Who goes through a revolving door first?
Correct Answer
A. Host
Explanation
In most situations, the host goes through a revolving door first. This is considered a polite gesture, as the host is responsible for leading and guiding their guests. By going through the door first, the host sets the example and ensures that the guests follow them. It is a way to show respect and hospitality towards the visitors. However, it is important to note that this may vary depending on cultural norms and the specific context of the situation.
7.
Where should nametags be worn?
Correct Answer
A. Right shoulder area
Explanation
Nametags should be worn on the right shoulder area. This is a common practice in many organizations and events as it allows for easy identification of individuals. Placing the nametag on the right shoulder area ensures that it is prominently displayed and easily visible to others. It also helps maintain uniformity and professionalism in situations where nametags are required.
8.
You are a guest at a party and notice a man who is not 'mingling.' You approach him, introduce yourself and introduce him to others. Are you correct?
Correct Answer
A. Yes
Explanation
In this scenario, the correct answer is "Yes." By approaching the man, introducing yourself, and introducing him to others, you are actively engaging with him and encouraging him to be more social and participate in the party. This shows that you are making an effort to include him and make him feel welcome, which is the correct thing to do in such a situation.
9.
You are attending an annual charity gala in your local area. Who is the highest ranking official?
Correct Answer
D. State Governor
Explanation
The highest ranking official at the annual charity gala in the local area would be the State Governor. While the City Mayor holds a high position within the city, the State Governor has a higher rank as they govern the entire state. The Ambassador of Japan to the U.S. and the U.S. Senator hold important positions, but they are not directly related to the local area and therefore do not hold a higher rank than the State Governor in this context.
10.
Is it proper etiquette to write on someone's business card in his/her presence?
Correct Answer
B. No
Explanation
It is not proper etiquette to write on someone's business card in his/her presence. Writing on someone's business card can be seen as disrespectful and intrusive. It is important to treat a business card with respect and not alter or deface it in any way. If there is a need to make notes or jot down information, it is best to do so on a separate piece of paper.