TRX Alliance Exam: Trivia Questions Quiz!
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TRX alliance exam: trivia questions quiz! There are different companies that people get their tax alliance programs but TRX stands out. If you are looking to be a part of their staff, you need to prove that you know the basics about the company and what it offers. This quiz will give you an idea of how well you know it, do give it a try and see how well you do!
Questions and Answers
- 1.
When someone uses the term E-File, they are talking about what?
- A.
Electronic file
- B.
Earned file
- C.
Economic file
- D.
Ease of Filing
Correct Answer
A. Electronic fileExplanation
The term E-File refers to an electronic file. This means that instead of using traditional paper documents, information is stored and transmitted digitally. E-Filing is commonly used in various contexts, such as tax returns or legal documents, where individuals or organizations submit their information electronically rather than through physical paperwork. This method offers convenience, efficiency, and reduces the need for physical storage.Rate this question:
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- 2.
Our phone number to reach us is 866-TAX-PROS.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The given statement is FALSE. The phone number provided is not a valid phone number format as it includes a mix of letters and numbers. A valid phone number should only contain numerical digits.Rate this question:
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- 3.
How long ago did TRX start?
- A.
6 years
- B.
24 years
- C.
30 years
- D.
24 years
Correct Answer
D. 24 yearsExplanation
TRX started 24 years ago.Rate this question:
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- 4.
As a keyboard shortcut, what is CTRL+X used to do?
- A.
Paste
- B.
Copy
- C.
Cut
- D.
Undo
Correct Answer
C. CutExplanation
CTRL+X is used to cut selected text or files. Cutting removes the selected item from its original location and stores it in the clipboard. The cut item can then be pasted elsewhere using the CTRL+V shortcut. This keyboard shortcut is commonly used to move or transfer data within a document or between different applications.Rate this question:
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- 5.
CTRL+C is the shortcut to do what?
- A.
Undo
- B.
Copy
- C.
Paste
- D.
Cut
Correct Answer
B. CopyExplanation
CTRL+C is the shortcut to copy. When you select a text or file and press CTRL+C, it creates a duplicate of the selected item and stores it in the clipboard. This allows you to paste the copied item in another location or document using the CTRL+V shortcut. Copying is useful when you want to duplicate information without removing it from its original source.Rate this question:
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- 6.
The website our members need to go to for information is www.trxalliance.com.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The correct answer is FALSE. This means that the website www.trxalliance.com is not the one where members should go for information. They need to find another website or source for the information they are looking for.Rate this question:
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- 7.
What is the website that people looking into TRX go to for information?
- A.
Www.trxalliance.com
- B.
Www.trxpro.com
- C.
Www.trxtax.com
- D.
Www.trxtaxpro.com
Correct Answer
A. Www.trxalliance.comExplanation
The correct answer is www.trxalliance.com because it is the only website listed that specifically mentions TRX in its domain name. The other websites may contain information related to taxes or professionals, but they do not indicate a direct connection to TRX. Therefore, www.trxalliance.com is the most likely website that people looking into TRX would go to for information.Rate this question:
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- 8.
What do we offer that can change a customer's prior year clients from one software to ours?
- A.
Hard Drive Swaps
- B.
File Renames
- C.
Diversions
- D.
Conversions
Correct Answer
D. ConversionsExplanation
The correct answer is "Conversions". Conversions refer to the process of transferring data from one software system to another. In this context, offering conversions means that we have the capability to migrate a customer's prior year clients from their current software to ours. This service is valuable as it allows customers to seamlessly transition to our software without losing any important data or having to manually re-enter information.Rate this question:
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- 9.
When a company buys software and changes the name of it to their company's name, it then becomes a rebrand.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
When a company purchases software and rebrands it by changing the name to their own company's name, it is considered a rebranding. This means that the company is essentially giving the software a new identity that aligns with their own brand. By doing so, they can make the software more recognizable and establish a stronger connection between their company and the product. Therefore, the statement "When a company buys software and changes the name of it to their company's name, it then becomes a rebrand" is true.Rate this question:
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- 10.
CTRL+V is an action used to do what?
- A.
Cut
- B.
Paste
- C.
Copy
- D.
Undo
Correct Answer
B. PasteExplanation
CTRL+V is an action used to paste content that has been previously copied or cut. It allows the user to place the copied or cut content into a different location or document.Rate this question:
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- 11.
The Alliance is a group of taxpayers joined to save building costs during the tax season.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement is false because the Alliance is not a group of taxpayers joined to save building costs during the tax season. The statement does not provide any information about the purpose or nature of the Alliance, so it cannot be determined whether the statement is true or false.Rate this question:
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- 12.
What is it called when a tax preparer sends a return to a filing center and not directly to the IRS?
- A.
Direct transmission
- B.
Indirect transmission
- C.
Electronic Sent Files
- D.
Acceptance of Filing
Correct Answer
B. Indirect transmissionExplanation
Indirect transmission is the correct answer because it refers to the process of a tax preparer sending a return to a filing center instead of directly to the IRS. This means that the return is first sent to an intermediary, the filing center, which then forwards it to the IRS. This method allows for additional review and processing before the return reaches the IRS.Rate this question:
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- 13.
Our customers are generally tax preparers who are tired of paying too much for tax software every year.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
The given statement suggests that the customers being referred to are tax preparers who are tired of paying high prices for tax software annually. This implies that the statement is true, as it confirms the target audience for the tax software company is indeed tax preparers who are seeking affordable options.Rate this question:
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- 14.
A reseller is a company who buys software from one company in bulk, and then resells it at a more affordable cost.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
The statement accurately defines a reseller as a company that purchases software in large quantities from a manufacturer and then sells it at a lower price. This practice allows the reseller to offer the software at a more affordable cost to customers. Therefore, the statement is true.Rate this question:
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- 15.
The F2 button can do what task?
- A.
Minimize a window
- B.
Rename a selected file
- C.
Change windows
- D.
Close an active window.
Correct Answer
B. Rename a selected fileExplanation
The F2 button can be used to rename a selected file. This function is commonly used in file management systems to quickly change the name of a file without having to go through additional steps. By selecting a file and pressing F2, users can easily edit the name of the file and make any necessary modifications.Rate this question:
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- 16.
When a return is sent directly to the IRS, it is called what?
- A.
Acceptance of Filing
- B.
Electronic Sent Document
- C.
Direct transmission
- D.
Indirect transmission
Correct Answer
C. Direct transmissionExplanation
Direct transmission refers to the process of sending a return directly to the IRS without any intermediaries. This means that the taxpayer submits their tax return directly to the IRS, either through mail or electronically, without involving any third-party services or software. This method ensures that the return reaches the IRS directly and allows for faster processing and acknowledgement of the filing.Rate this question:
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- 17.
Where are the Taxwise files stored on the computer in a typical stand alone install?
- A.
TWReturns08 folder
- B.
Taxwise08 folder
- C.
CCH08 folder
- D.
UTS08 folder
Correct Answer
D. UTS08 folderExplanation
The Taxwise files are stored in the UTS08 folder on the computer in a typical stand alone install.Rate this question:
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- 18.
When running a cpnversion to Taxwise for the 2009 tax season, you must run the conversion from _________to___________.
- A.
Prior software 08, Taxwise 09
- B.
Prior software 08, Taxwise 08
- C.
Taxwise 08, Taxwise 09
- D.
Prior software, Taxwise 09
Correct Answer
B. Prior software 08, Taxwise 08Explanation
The correct answer is "prior software 08, Taxwise 08". When running a conversion to Taxwise for the 2009 tax season, you need to run the conversion from the previous software version (08) to the Taxwise version for that year (also 08). This ensures that all the necessary data and information from the previous software is accurately transferred and compatible with the Taxwise software for the 2009 tax season.Rate this question:
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- 19.
The Individual conversion from our support website will also convert Business returns, in some softwares.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement suggests that individual conversion from the support website can also convert business returns in some software. However, the correct answer is FALSE. This means that the individual conversion from the support website cannot convert business returns in any software.Rate this question:
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- 20.
If a form in the forms tree has a red exclamation point beside it, what does that mean?
- A.
The due date for filing the form has passed.
- B.
At least one required field is empty.
- C.
It is ready to be sent immediately.
- D.
The calculations are set up and correct.
Correct Answer
B. At least one required field is empty.Explanation
If a form in the forms tree has a red exclamation point beside it, it means that at least one required field is empty. This indicates that there is missing information or data that needs to be filled in before the form can be submitted or processed correctly. The red exclamation point serves as a visual indicator to draw attention to the incomplete fields and prompt the user to complete them.Rate this question:
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- 21.
What menu would you find the option of Search/Query for Taxpayer?
- A.
Communications
- B.
Reports
- C.
File
- D.
Help
Correct Answer
C. FileExplanation
The option of Search/Query for Taxpayer can be found in the File menu. This menu typically contains various options related to managing files, including searching and querying specific information. Therefore, it is logical to assume that the option for searching or querying taxpayers would be located in the File menu.Rate this question:
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- 22.
What utility is used to move, copy, and rename returns?
- A.
Client Profile
- B.
Taxwise Explorer
- C.
Client Organizer
- D.
Communications
Correct Answer
B. Taxwise ExplorerExplanation
Taxwise Explorer is the utility used to move, copy, and rename returns. It is a feature within Taxwise software that allows users to easily manage and organize their clients' tax returns. With Taxwise Explorer, users can efficiently handle tasks such as moving returns to different folders, creating copies of returns for backup purposes, and renaming returns to better organize their files. This utility streamlines the process of managing returns, making it easier for tax professionals to access and work with their clients' tax information.Rate this question:
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- 23.
What are the main reasons to run Diagnostics?
- A.
Run Reports and Print Labels
- B.
Correct errors and create an E-File
- C.
Detect Modem and Set up Printers
- D.
System Snapshot and Test Connections
Correct Answer
B. Correct errors and create an E-FileExplanation
The main reasons to run diagnostics are to correct errors and create an E-File. Running diagnostics helps identify and fix any errors or issues within a system. It also allows for the creation of an E-File, which is an electronic version of important documents or records. By running diagnostics, errors can be addressed and fixed, ensuring the smooth functioning of the system, while also creating an E-File for easy access and storage of important information.Rate this question:
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- 24.
Where can you find the option to View/Edit Print Packets?
- A.
Taxwise Utility
- B.
File > Print
- C.
Reports
- D.
Communications
Correct Answer
A. Taxwise UtilityExplanation
In Taxwise Utility, you can find the option to View/Edit Print Packets.Rate this question:
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- 25.
Under what menu will you find the Acknowledgements?
- A.
View
- B.
Bank
- C.
Tools
- D.
Reports
Correct Answer
D. ReportsExplanation
The Acknowledgements can be found under the Reports menu.Rate this question:
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- 26.
The Client Profile will list clients after they are deleted.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement is false because once clients are deleted, they are typically removed from the client profile. Therefore, the client profile will not list clients after they are deleted.Rate this question:
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- 27.
After finishing a return and creating the E-File, what menu will you go to in order to send the return to the E-File center?
- A.
Communications
- B.
Tools
- C.
Bank
- D.
Reports
Correct Answer
A. CommunicationsExplanation
After finishing a return and creating the E-File, you would go to the "Communications" menu in order to send the return to the E-File center. This menu likely contains options and tools related to communication and transmission of files, including the ability to send the E-File to the designated center for processing.Rate this question:
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- 28.
If a client does not receive an acknowledgement from one of their returns, we can check the Return Status at www.taxwise.com
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement is false because the correct website to check the Return Status is not www.taxwise.com.Rate this question:
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- 29.
What is the shortcut for overriding an entry?
- A.
CTRL+F8
- B.
F8
- C.
F9
- D.
ALT+F4
Correct Answer
B. F8Explanation
The shortcut for overriding an entry is F8.Rate this question:
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- 30.
You can search for a taxpayer with all of the following information except what?
- A.
Taxpayer SSN
- B.
Taxpayer Last Name
- C.
Taxpayer Street Address
- D.
Taxpayer Daytime Telephone
Correct Answer
C. Taxpayer Street AddressExplanation
The taxpayer's street address is not needed to search for a taxpayer. The other information provided, such as the taxpayer's SSN, last name, and daytime telephone, can be used to search and identify the taxpayer. The street address may be useful for other purposes, such as mailing correspondence, but it is not necessary for the search process.Rate this question:
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- 31.
What is the shortcut for linking a form?
- A.
CTRL+F5
- B.
F5
- C.
F8
- D.
F9
Correct Answer
D. F9Explanation
The shortcut for linking a form is F9.Rate this question:
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- 32.
You can ONLY print with the Print button at the top of the screen.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement implies that the only way to print is by using the Print button at the top of the screen. This statement is false because there are usually multiple ways to print, such as using keyboard shortcuts, right-clicking and selecting the print option, or accessing the print function from the file menu.Rate this question:
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- 33.
If a client downloads a state, but it will not work with their program, what is the first thing you should check?
- A.
Make sure the program is updated to the most recent version.
- B.
Ask the customer what time zone the state they downloaded is in.
- C.
Make sure they are on a wireless connection.
- D.
Make sure they've filed returns for that state in the past.
Correct Answer
A. Make sure the program is updated to the most recent version.Explanation
To ensure that the downloaded state works with the client's program, the first thing to check is if the program is updated to the most recent version. This is because outdated versions may lack compatibility with the state, resulting in compatibility issues. By ensuring that the program is up to date, any potential bugs or compatibility problems can be addressed and resolved, allowing the state to work properly with the client's program.Rate this question:
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- 34.
If a client is in the program and cannot open returns, what is the FIRST thing you should do?
- A.
Edit Tax Form Defaults
- B.
Make sure they are not logged in as ADMIN
- C.
Run dbrepair
- D.
Close the program and restart
Correct Answer
B. Make sure they are not logged in as ADMINExplanation
The first thing to do when a client is unable to open returns is to check if they are logged in as ADMIN. This is because being logged in as ADMIN can restrict certain actions and access within the program. By ensuring that they are not logged in as ADMIN, any potential restrictions can be ruled out as the cause of the issue, allowing for further troubleshooting if necessary.Rate this question:
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- 35.
One reason an Acknowledgement may not be going through is that the program may not be up-to-date.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
An acknowledgement is a response or confirmation sent by a recipient to indicate that a message or request has been received. If the program is not up-to-date, it may not have the necessary protocols or functionalities to process and send acknowledgements. This could result in acknowledgements not going through. Therefore, the statement that an acknowledgement may not be going through if the program is not up-to-date is true.Rate this question:
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- 36.
If a client calls in because information is not carrying correctly from one form to another, what is the first thing to check?
- A.
Make sure they have run dbrepair
- B.
Make sure all computers have restarted
- C.
Make sure all the forms are linked correctly
- D.
Make sure they have an internet connection
Correct Answer
C. Make sure all the forms are linked correctlyExplanation
The first thing to check when a client calls in because information is not carrying correctly from one form to another is to make sure all the forms are linked correctly. This means verifying that the necessary connections and relationships between the forms are properly established to ensure the smooth flow of data. By checking the form links, any potential issues or gaps in the data transfer process can be identified and resolved, improving the accuracy and reliability of the information exchange.Rate this question:
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- 37.
If a customer calls in to change his/her EFIN, what tab will you change the information in?
- A.
Main Info
- B.
Members
- C.
Notes
- D.
Address
Correct Answer
A. Main InfoExplanation
To change a customer's EFIN (Electronic Filing Identification Number), you would need to go to the "Main Info" tab. This tab likely contains all the essential information about the customer, including their contact details, identification numbers, and any other relevant information. By accessing the "Main Info" tab, you can update the customer's EFIN and ensure that their records are accurately maintained.Rate this question:
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- 38.
Our recommendation is that a Backup be stored on an external drive.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
Storing a backup on an external drive is generally recommended because it provides an additional layer of protection in case the original device fails or gets damaged. External drives are separate from the main device, reducing the risk of data loss due to hardware failures or accidents. Additionally, external drives can be easily disconnected and stored in a different location, offering protection against theft or natural disasters. Therefore, it is advisable to store backups on an external drive to ensure data safety and accessibility.Rate this question:
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- 39.
If a customer calls in to switch from Taxwise to ATX, where would you go in Commit to document this change?
- A.
Notes
- B.
They cannot switch to ATX.
- C.
Main info
- D.
Members
Correct Answer
B. They cannot switch to ATX. -
- 40.
Where can you go to check the version of Taxwise to make sure it is the current version?
- A.
File > Change User
- B.
Edit > Find
- C.
Help > About Taxwise
- D.
Taxwise Explorer
Correct Answer
C. Help > About TaxwiseExplanation
To check the version of Taxwise and ensure it is the current version, you can go to "Help > About Taxwise". This option typically provides information about the software version, including any updates or patches that have been installed. By selecting this option, users can easily verify if they are using the latest version of Taxwise.Rate this question:
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- 41.
Dbrepair can always be found in the TWTech folder.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
The statement suggests that the "dbrepair" can always be found in the TWTech folder. Therefore, the correct answer is "TRUE" indicating that the statement is accurate and "dbrepair" can indeed be found in the TWTech folder.Rate this question:
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- 42.
The four pieces of information needed to activate the TRX Pro 1040 software are the Account Number, Serial Number, Charge Number, and the Company Name.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement is false because the TRX Pro 1040 software does not require the four pieces of information mentioned (Account Number, Serial Number, Charge Number, and Company Name) to be activated.Rate this question:
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- 43.
The TRX Pro 1040 program will update, even when the computer is turned off.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement is false because the TRX Pro 1040 program cannot update when the computer is turned off. Updates generally require an active internet connection and the computer to be powered on in order to download and install the necessary updates. Therefore, if the computer is turned off, the program cannot update.Rate this question:
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- 44.
When installing the Pro 1040 program from the CD, which option should you choose?
- A.
Cancel
- B.
Run
- C.
Save
- D.
The selections are not applicable
Correct Answer
B. RunExplanation
When installing the Pro 1040 program from the CD, the option to choose is "Run". This means that you want to immediately execute the program installation process. Choosing "Cancel" would abort the installation, "Save" would save the program file to your computer without installing it, and "The selections are not applicable" implies that none of the given options are suitable, which is incorrect in this case.Rate this question:
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- 45.
When running the Pro 1040 installation, if it is a network install on the Host computer, we ALWAYS choose the Server install.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
When running the Pro 1040 installation, if it is a network install on the Host computer, we do not always choose the Server install. The correct answer is FALSE because in some cases, the network installation may require a Client install instead of a Server install on the Host computer.Rate this question:
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- 46.
Customers can set up the bank they are using in Pro 1040 with Initial Configuration.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
The statement is true because Pro 1040 allows customers to set up the bank they are using through the Initial Configuration feature. This feature enables customers to input their bank information and connect it to the Pro 1040 software, allowing for seamless integration and efficient banking processes.Rate this question:
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- 47.
The Convert Clients utility in Pro 1040 is under what selection?
- A.
Utilities
- B.
File
- C.
Workbench
- D.
Settings
Correct Answer
B. FileExplanation
The Convert Clients utility in Pro 1040 is located under the "File" selection. This suggests that the utility can be accessed by navigating to the "File" menu in Pro 1040.Rate this question:
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- 48.
If a client needs to add more states after the Initial Configuration, where are the states available for download?
- A.
Control Data
- B.
Installations > Install Systems
- C.
Www.trxpro.com
- D.
Workbench > Support Tool
Correct Answer
B. Installations > Install SystemsExplanation
After the Initial Configuration, if a client needs to add more states, they can download them from the "Installations > Install Systems" section.Rate this question:
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- 49.
TRX Pro 1040 can convert both Individual and Business returns all at the same time.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
The statement is false because the TRX Pro 1040 cannot convert both Individual and Business returns simultaneously.Rate this question:
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- 50.
What package of returns can we not convert from?
- A.
1068
- B.
1041
- C.
1065
- D.
1120
Correct Answer
A. 1068 -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Dec 01, 2009Quiz Created by
Eking
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