1.
What does the acronym KPI stand for?
Correct Answer
C. Key Performance Indicator
Explanation
KPI stands for Key Performance Indicator. This term is widely used in business and refers to a measurable value that demonstrates how effectively a company is achieving key objectives. KPIs are used to evaluate the success of an organization or specific activities within it. They provide a clear and quantifiable way to track progress and make informed decisions. Key Predictive Indicator and Key Predictor Index are not commonly used acronyms in this context.
2.
What does our First Pass Yield KPI measure?
Correct Answer
A. Our ability to produce the product correctly the first time.
Explanation
The First Pass Yield KPI measures our ability to produce the product correctly the first time. This means that it evaluates how often we are able to manufacture the product without any defects or errors. It is a measure of our efficiency and effectiveness in the production process, as a high First Pass Yield indicates that we have a strong quality control system in place and are able to minimize rework or scrap.
3.
At what stage of the production process do we start measuring First Pass Yield?
Correct Answer
B. Assembly
Explanation
First Pass Yield is a measure of the quality of the production process, specifically the percentage of products that pass inspection on the first attempt without requiring rework or repair. Since Assembly is the stage where the components are put together to create the final product, it is logical to start measuring First Pass Yield at this stage. This allows for early detection of any issues or defects in the assembly process, helping to identify and address them before the product moves further down the production line.
4.
First Pass Yield is measured through which stage of the production process and then stops being measured?
Correct Answer
D. Tuning
Explanation
First Pass Yield is a measure of the percentage of products that pass through a particular stage of the production process without any rework or repair. In this case, First Pass Yield is measured through the Tuning stage of the production process. However, once the products have gone through the Tuning stage and have been deemed acceptable, First Pass Yield is no longer measured as it has already been determined that they meet the required standards.
5.
What does our Manufacturing Lead Time KPI measure?
Correct Answer
C. Our ability to accurately project the time it will take to manufacture the product.
Explanation
The Manufacturing Lead Time KPI measures our ability to accurately project the time it will take to manufacture the product. This means that we are able to estimate and plan the production process effectively, ensuring that we can deliver the product within the expected timeframe. It indicates our level of efficiency and effectiveness in managing the manufacturing process, helping us identify any areas for improvement and optimize our operations.
6.
At what stage of the production process do we start measuring Manufacturing Lead Time?
Correct Answer
B. Kit Short
Explanation
The correct answer is "Kit Short." In the production process, measuring Manufacturing Lead Time begins at the stage of Kit Short. This means that the time it takes to complete the manufacturing process is measured from the point when there is a shortage of kits required for production. This stage is crucial as it helps in identifying any delays or inefficiencies in the production process and allows for timely action to be taken to address any issues.
7.
Manufacturing Lead Time is measured through which stage of the process before we stop measuring it?
Correct Answer
D. Shipment
Explanation
Manufacturing Lead Time is the total time it takes to manufacture a product, from the start of the manufacturing process until it is ready for shipment. Therefore, it is measured through all the stages of the process, including inspection, test, assembly, and finally, shipment. However, the question asks for the stage before we stop measuring it, and shipment is the final stage before the product is ready to be delivered to the customer. Hence, the correct answer is shipment.
8.
Productivity is defined as...
Correct Answer
C. Our estimate of the labor hours required to produce the product vs. the actual labor hours charged.
Explanation
Productivity is defined as the comparison between the estimated labor hours required to produce a product and the actual labor hours charged. This definition focuses on the efficiency and accuracy of the labor hours spent on production. It implies that productivity is measured by how well the estimated time aligns with the actual time spent on producing the product. This definition does not mention time management or meeting customer promises, making it the most suitable explanation among the given options.
9.
What does our On-Time To Promise KPI measure?
Correct Answer
D. The percentage of time we're successful at delivering the product when we promised our customers we would deliver it.
Explanation
The On-Time To Promise KPI measures the percentage of time that we are successful at delivering the product to customers within the promised timeframe. It indicates our ability to meet our delivery commitments and fulfill customer expectations.
10.
Confirmations are critical because they allow us to...
Correct Answer
D. All of these responses are correct.
Explanation
Confirmations are critical because they allow us to track the location of parts within the process, understand the time taken for the product to move between process stages, and accurately measure the first pass yield by identifying if rework is required and at which stage it occurred. All of these aspects are important for effective process management and quality control.
11.
When completing an issue slip, which “step” in the process involves the “raiser contacting the owner and confirming that s/he owns the issue”?
Correct Answer
C. Step 1
Explanation
In the process of completing an issue slip, the step that involves the "raiser contacting the owner and confirming that s/he owns the issue" is Step 1. This is the initial step where the person raising the issue reaches out to the owner to verify ownership and gather more information about the problem. It is the first action taken in the process before any further steps are carried out.
12.
When we under-perform on our Productivity KPI, which other KPIs do we fall short on?
Correct Answer
A. Manufacturing Lead Time and On Time to Promise
Explanation
When we under-perform on our Productivity KPI, we are likely to fall short on the KPIs of Manufacturing Lead Time and On Time to Promise. This means that our manufacturing processes are taking longer than expected and we are not meeting our promised delivery times to customers. By improving our productivity, we can reduce manufacturing lead time and ensure that we deliver on time as promised.
13.
With Root Cause Problem Solving, the greatest challenge is...
Correct Answer
B. Being able to tell the difference between the symptoms of the problem and the causes of the problem.
Explanation
The greatest challenge with Root Cause Problem Solving is being able to distinguish between the symptoms of the problem and the actual causes of the problem. This is crucial because addressing only the symptoms will not solve the underlying issue, leading to recurring problems. Identifying the root cause requires careful analysis and understanding of the problem, as well as the ability to gather relevant data and evidence. Without this differentiation, efforts to solve the problem may be misdirected and ineffective.
14.
When completing an issue slip, Step 3 involves...
Correct Answer
D. The Owner develops a plan for containment and a timeline to have the containment in place.
Explanation
In Step 3 of completing an issue slip, the Owner is responsible for developing a plan for containment and setting a timeline for implementing the containment measures. This means that the Owner will assess the problem, determine the necessary actions to contain it, and establish a timeframe for completing these actions. This step is crucial in addressing the issue effectively and preventing it from escalating further.
15.
When a product requires rework which KPIs are impacted?
Correct Answer
D. All of the these KPIs are impacted.
Explanation
When a product requires rework, all of these KPIs are impacted. Manufacturing Lead Time is affected because the time taken for rework adds to the overall time required to complete the product. On Time To Promise is affected because the rework may cause delays in delivering the product as promised. First Pass Yield is impacted because the need for rework indicates that there were defects or errors in the initial production process. Productivity is also affected as the time and resources spent on rework could have been utilized for other productive tasks.