Water Damage - Beginner
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The technician's first responsibility when arriving to a water loss is to?
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Have the customer immediately sign the work authorization
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Eliminate job site hazards
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Take inventory of all equipment on the truck before it is used
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About This Quiz
The 'Water Damage - Beginner' quiz assesses foundational knowledge in handling water damage scenarios. It covers job site safety, identification of water damage types, and appropriate response techniques. Essential for technicians in the field, this quiz ensures understanding of critical safety and operational standards.
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- 2.
The most common hazards on the job site are?
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Overhead debris falling down.
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Faulty or damaged electrical
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Wet, slippery floors
Correct Answer
A. Wet, slippery floorsExplanation
Wet, slippery floors are a common hazard on job sites because they can cause slips, trips, and falls. When floors are wet or slippery, workers are more likely to lose their balance and injure themselves. This hazard can be especially dangerous in areas where heavy machinery or equipment is being used. It is important for employers to regularly inspect and maintain the job site to prevent wet or slippery floors, and for workers to be cautious and wear appropriate footwear to reduce the risk of accidents.Rate this question:
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- 3.
What are the three general categories of water damage?
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Clean, Black, Gray
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Category 1, Category 2, Category 3
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Sanitary, sewage, clean water
Correct Answer
A. Clean, Black, GrayExplanation
The three general categories of water damage are clean, black, and gray. Clean water damage refers to water that comes from a clean source, such as a broken pipe or faucet. Black water damage refers to water that is highly contaminated, such as sewage or floodwater. Gray water damage refers to water that is slightly contaminated, such as water from a dishwasher or washing machine.Rate this question:
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- 4.
Which of the following is an example of a clean water source?
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Toilet overflow from the bowl after flushing
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Hot water supply line to kitchen sink
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Washing machine discharge
Correct Answer
A. Hot water supply line to kitchen sinkExplanation
The hot water supply line to the kitchen sink is an example of a clean water source because it is used to provide clean and safe water for cooking, drinking, and other household purposes. Unlike the toilet overflow and washing machine discharge, which contain waste and contaminants, the hot water supply line is connected to the main water supply and delivers potable water that is suitable for consumption and other domestic needs.Rate this question:
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- 5.
A dishwasher malfunctioning and dispersing water onto the kitchen floor during it's cleaning cycle is an example of which category of water damage?
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Category 1
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Category 2
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Category 3
Correct Answer
A. Category 2Explanation
This scenario is an example of Category 2 water damage because the water involved is contaminated. The water from the dishwasher may contain chemicals or substances that can cause illness if ingested. Category 2 water damage typically comes from sources such as washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.Rate this question:
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- 6.
Category 3 water damage is:
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Water which contains pathogenic agents and is grossly unsanitary.
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Water which contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans.
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Water that originates from a source that does not pose a substantial harm to humans.
Correct Answer
A. Water which contains pathogenic agents and is grossly unsanitary.Explanation
Category 3 water damage is water which contains pathogenic agents and is grossly unsanitary. This means that the water is highly contaminated and can pose a serious health risk if consumed or exposed to humans. It is important to treat this type of water damage immediately and take necessary precautions to prevent any further harm or sickness.Rate this question:
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- 7.
When grounded electrical receptacles are not present, the best action is to use:
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Extension chords to the outside and/or garage outlets
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Ask the neighbor for use of their outlets
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Use a heavy-duty power and extension cord with a built-in GFI or a conversion box.
Correct Answer
A. Use a heavy-duty power and extension cord with a built-in GFI or a conversion box.Explanation
If grounded electrical receptacles are unavailable, the safest option is to use a heavy-duty extension cord with a built-in GFI (Ground Fault Interrupter) or a conversion box. GFIs protect against electrical shock by shutting off power if a fault is detected. A conversion box can adapt ungrounded outlets to grounded ones, offering additional safety. Asking a neighbor for an outlet is not ideal due to safety risks and extension length limitations. Installing a temporary pole should be a last resort since it requires professional installation and could be costly.Rate this question:
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- 8.
Three basic tools should be included in the carpet repair kit:
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Floor Scraper, Driving Bar, Rubber Mallet
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Hack Saw, Pad Knife, Stair Tool
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Hammer, Carpet Awl, Knee Kicker
Correct Answer
A. Hammer, Carpet Awl, Knee KickerExplanation
The correct answer is Hammer, Carpet Awl, Knee Kicker. These tools are essential for carpet repair. A hammer is needed to secure the carpet in place and to drive in any nails or staples. A carpet awl is used to make small holes in the carpet for tucking in the edges. A knee kicker is used to stretch and tighten the carpet during installation. These three tools together provide the necessary equipment for repairing and installing carpets effectively.Rate this question:
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- 9.
You travel to a water loss with damage to the kitchen. The wood floors are wet and it has affected the underlayment, subfloor, and insulation below in the crawl space. The water has also wicked up the plaster walls in the kitchen. This would be considered which type of water damage?
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Class 3
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Category 2
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Class 4
Correct Answer
A. Class 4 -
- 10.
A water loss with little or no wet carpet and only part of a room is affected would be considered which type of water damage?
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Category 1
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Class 1
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Class 2
Correct Answer
A. Class 1Explanation
Class 1 water damage refers to a situation where only a small part of a room is affected and there is little to no wet carpet. This type of water damage typically involves minimal water absorption and evaporation, making it the least severe category.Rate this question:
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- 11.
In this kind of water loss, water may have come from overhead and affected the ceilings, walls, insulation, carpet and pad, and subfloor; virtually affecting the entire area.
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Category 3
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Class 4
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Class 3
Correct Answer
A. Class 3Explanation
Class 3 refers to the highest level of water damage. In this case, the water loss has affected the ceilings, walls, insulation, carpet and pad, and subfloor, indicating extensive damage throughout the area. This suggests that the water may have come from overhead, such as a leaking roof or burst pipe, and has spread to various surfaces and materials. Class 3 water damage requires immediate attention and professional restoration due to the significant amount of water and the potential for structural damage and mold growth.Rate this question:
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- 12.
This class of water damage will have the fastest rate of evaporation.
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Class 3
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Class 2
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Class 1
Correct Answer
A. Class 3Explanation
Class 3 water damage refers to a situation where water has been absorbed into walls, ceilings, and floors, causing the most severe level of damage. This class of water damage will have the fastest rate of evaporation because the water has penetrated deep into the building materials, increasing the surface area for evaporation. Additionally, the high level of saturation in Class 3 damage means that there is more moisture to evaporate, further contributing to the faster evaporation rate compared to Class 1 or Class 2 damage.Rate this question:
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- 13.
When you arrive to the customers' house you find that the entire room or carpet and pad are wet. Water has wicked up the walls 18 inches and their is moisture remaining in structural materials like the plywood subfloor. This would be considered which type of water damage?
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Class 2
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Class 3
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Class 4
Correct Answer
A. Class 2Explanation
Based on the given information, the water damage described would be considered as class 2. Class 2 water damage refers to a situation where water has affected an entire room or area, including the walls up to 18 inches, and has wicked up the walls. The moisture is also present in structural materials like the plywood subfloor.Rate this question:
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- 14.
This piece of equipment will dry wet surfaces by causing an increased rate of evaporation due to air movement and also assist in inhibiting the growth of microorganisms.
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Dehumifier
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Air Mover
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Thermal Fogger
Correct Answer
A. Air MoverExplanation
An air mover is a piece of equipment that can dry wet surfaces by causing increased air movement, which in turn increases the rate of evaporation. This increased airflow helps to remove moisture from the surface, resulting in faster drying. Additionally, the air movement created by an air mover can also help to inhibit the growth of microorganisms, as they thrive in damp environments. Therefore, an air mover is the correct answer as it effectively dries wet surfaces and assists in inhibiting the growth of microorganisms.Rate this question:
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- 15.
What are the units used to measure the volume of air flow put out by an air mover?
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RPM
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CFM
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LGR
Correct Answer
A. CFMExplanation
CFM stands for Cubic Feet per Minute, which is a unit used to measure the volume of air flow put out by an air mover. It represents the amount of air that the air mover can move in one minute. RPM stands for Revolutions Per Minute, which measures the rotational speed of the air mover, not the volume of air flow. LGR is not a unit used to measure air flow volume.Rate this question:
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- 16.
What are the two most commonly used dehumidifiers being used today in the water damage industry?
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Low Grain Refrigerant and the Refrigerant
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Desiccant and Low Grain Refrigerant
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Refrigerant and Desiccant
Correct Answer
A. Desiccant and Low Grain RefrigerantExplanation
Desiccant and Low Grain Refrigerant are the two most commonly used dehumidifiers in the water damage industry. Desiccant dehumidifiers use a desiccant material to absorb moisture from the air, while Low Grain Refrigerant dehumidifiers use a refrigeration system to cool the air and remove moisture. Both types of dehumidifiers are effective in reducing humidity levels and preventing further water damage.Rate this question:
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- 17.
This type of dehumidifier works on the principle of condensation; meaning as warm moist air passes over cold coils, moisture condenses on the coil fins and forms droplets that are collected.
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Desiccant
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Refrigerant
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Axial Air Mover
Correct Answer
A. RefrigerantExplanation
This type of dehumidifier works by using refrigerant to cool down the air. As warm moist air passes over the cold coils containing the refrigerant, the air is cooled and moisture in the air condenses on the coil fins. This condensation forms droplets that are collected, effectively removing moisture from the air and reducing humidity levels.Rate this question:
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- 18.
Which dehumidifier would be the most efficient to use if the temperature is 31 degrees and the RH is 18%?
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LGR
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Refrigerant
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Desiccant
Correct Answer
A. DesiccantExplanation
A desiccant dehumidifier would be the most efficient to use in this scenario because it operates by absorbing moisture from the air using a desiccant material, such as silica gel. This type of dehumidifier does not rely on temperature to condense moisture like a refrigerant dehumidifier does, making it more effective in low temperature and low humidity conditions. Therefore, in a situation where the temperature is 31 degrees and the relative humidity is 18%, a desiccant dehumidifier would be the most suitable and efficient choice.Rate this question:
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- 19.
If you have a 10' X 12' room with an 8' ceiling height, what would be the cubic feet of the room?
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980cf
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860cf
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960cf
Correct Answer
A. 960cfExplanation
The cubic feet of a room can be calculated by multiplying the length, width, and height of the room. In this case, the length is 10 feet, the width is 12 feet, and the height is 8 feet. Multiplying these three values together (10 x 12 x 8) gives us the total cubic feet of the room, which is 960 cubic feet.Rate this question:
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- 20.
The most efficient way to determine the amount of water damaged carpet and pad is by using which instrument?
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Hygrometer
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Moisture sensor
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Hammer probe
Correct Answer
A. Moisture sensorExplanation
A moisture sensor is the most efficient instrument to determine the amount of water damaged carpet and pad. This device is specifically designed to measure the moisture content in materials, such as carpet and pad, by detecting the presence of water. It provides accurate and quick results, allowing for effective assessment of the extent of water damage. A hygrometer measures relative humidity and may not provide precise information about the moisture content in the carpet and pad. A hammer probe is typically used for detecting structural damage and may not be as effective for assessing water damage in soft materials like carpet and pad.Rate this question:
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- 21.
What does a hygrometer do?
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Measures specific humidity
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Measures relative humidity
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Measures temperature
Correct Answer
A. Measures relative humidityExplanation
A hygrometer measures the amount of moisture or humidity in the air, specifically the relative humidity. It is used to determine the level of moisture present in the environment, which is important for various applications such as weather forecasting, indoor climate control, and monitoring of certain industrial processes. By measuring the relative humidity, the hygrometer helps in assessing the comfort level, potential for mold growth, and overall air quality in a given space.Rate this question:
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- 22.
With a stretch-in installation of carpet; where is the most accessible place to perform an inspection?
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In a doorway
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Under a transition strip
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In the corner
Correct Answer
A. In the cornerExplanation
In a stretch-in installation of carpet, the most accessible place to perform an inspection is in the corner. This is because corners are typically the starting point of the installation process, and they provide a clear view of the carpet's alignment and overall condition. By inspecting the corner, one can easily assess if the carpet is properly stretched and secured, and if there are any visible issues or defects that need to be addressed.Rate this question:
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- 23.
Using a the appropriate moisture meter to inspect the moisture content of non-affected surfaces and areas will help you establish what?
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What areas are affected
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Your drying goals
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Reputability with the customer
Correct Answer
A. Your drying goalsExplanation
Using a moisture meter to inspect the moisture content of non-affected surfaces and areas will help you establish your drying goals. By measuring the moisture levels, you can determine the extent of the moisture damage and set specific targets for drying. This information is crucial in developing an effective drying plan and ensuring that the affected areas are thoroughly dried to prevent further damage or mold growth.Rate this question:
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- 24.
The weight of water in wood compared to an oven-dried sample referst to what?
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Equilibrium Moisture Content
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Specific Moisture
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Grains per pound
Correct Answer
A. Equilibrium Moisture ContentExplanation
The weight of water in wood compared to an oven-dried sample refers to the equilibrium moisture content. This is the moisture content at which the wood neither gains nor loses moisture when exposed to a specific temperature and humidity level. It is an important factor to consider in woodworking and construction as it affects the stability and dimensional changes of the wood.Rate this question:
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- 25.
The average moisture content of structural wood is?
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12%
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10%
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0%
Correct Answer
A. 10%Explanation
The average moisture content of structural wood is 10%. This means that on average, structural wood contains 10% moisture. This moisture content is important to consider in construction and woodworking as it can affect the strength, stability, and durability of the wood. Wood with too high or too low moisture content can lead to issues such as warping, shrinking, or decay. Therefore, it is important to properly dry and store wood to maintain a moisture content of around 10%.Rate this question:
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 05, 2011Quiz Created by
Tonellity
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