1.
You can learn how to manage job stress by:
Correct Answer(s)
A. Taking responsibility for improving your pHysical and emotional well-being.
C. Avoiding negative attitudes.
D. Learning better communication skills to improve relationships with co-workers and management.
Explanation
The correct answer is to take responsibility for improving your physical and emotional well-being, avoid negative attitudes, and learn better communication skills to improve relationships with co-workers and management. This answer encompasses a comprehensive approach to managing job stress. By taking responsibility for one's own well-being, individuals can actively work towards reducing stress and improving their overall health. Avoiding negative attitudes helps to maintain a positive mindset and prevent unnecessary stress. Learning better communication skills allows for effective interaction with colleagues and superiors, promoting a healthier work environment.
2.
Using alcohol or drugs to cope is a sign of excessive workplace stress.
Correct Answer
A. True
Explanation
Using alcohol or drugs as a means to cope with excessive workplace stress is a clear indication that the individual is experiencing high levels of stress. This behavior suggests that the person is resorting to unhealthy coping mechanisms in order to deal with the pressures and demands of their job. Rather than seeking healthier ways to manage stress, such as exercise, relaxation techniques, or seeking support from colleagues or professionals, they are turning to substances that can have negative effects on their physical and mental well-being. Therefore, the statement "Using alcohol or drugs to cope is a sign of excessive workplace stress" is true.
3.
Stress has a impact on the quality of your relationships and how you interact with others.
Correct Answer
A. True
Explanation
Stress can indeed have a significant impact on the quality of relationships and how individuals interact with others. When someone is stressed, they may become more irritable, less patient, or have difficulty managing their emotions, which can strain relationships. Additionally, stress can affect communication and lead to misunderstandings or conflicts. It can also cause individuals to withdraw or isolate themselves, further damaging relationships. Therefore, it is true that stress can negatively influence the quality of relationships and interpersonal interactions.
4.
Eating a candy bar on break at work because you skipped breakfast helps you get your energy back for the rest of the morning.
Correct Answer
B. False
Explanation
That sugar-high you're after will cause you to crash and feel even less energized! Try eating small frequent meals throughout the day to help maintain an even level of blood sugar and avoid mood swings.
5.
Eating alone on the job at lunchtime is healthier for you than getting away from your workstation and having lunch.
Correct Answer
B. False
Explanation
Stepping back from your work to briefly relax and eat lunch will help you to re-charge and be more productive on the job.
6.
Emotional intelligence is the ability to manage and use your _________________ in positive and constructive ways.
Correct Answer
emotions
Explanation
Emotional intelligence refers to the capacity to effectively understand, manage, and utilize one's emotions in a positive and constructive manner. It involves being aware of one's own emotions, recognizing and empathizing with the emotions of others, and effectively regulating and expressing emotions in various situations. By acknowledging and harnessing emotions, individuals can enhance their interpersonal relationships, make better decisions, and navigate through challenging circumstances with greater resilience and adaptability.
7.
Emotional intelligence is about:
Correct Answer(s)
A. Communicating with others in a positive manner
C. Repairing wounded feelings.
D. Defusing tension and stress.
E. The ability to sense and understand other's emotions.
Explanation
Emotional intelligence is the ability to sense and understand other people's emotions. This involves being able to communicate with others in a positive manner, which helps in building healthy relationships and resolving conflicts. It also includes the skill of repairing wounded feelings, which means being empathetic and supportive towards others when they are hurt or upset. Additionally, emotional intelligence involves defusing tension and stress, by managing one's own emotions and helping others to do the same. Overall, emotional intelligence encompasses a range of skills that enable individuals to navigate social interactions effectively and understand the emotions of others.
8.
There is no greater stress buster than:
Correct Answer
B. A hearty laugh.
Explanation
Develop the capacity to meet challenges with humor. Mutually shared humor can reduce stress, but never at the expense of others. When used appropriately, humor can be a great way to diffuse stress at work.
9.
Developing friendships with some of your co-workers is a waste of time - you're there to work and nothing else.
Correct Answer
B. False
Explanation
Developing friendships with some of your co-workers can help as a buffer against negative stress. Share a laugh, listen to them and offer your support. Remember, we spend more time at work than we do off the job, so make your workplace enjoyable.
10.
Many things at work are beyond our control. Rather than stressing out about them, you can:
Correct Answer
D. Focus on things you can control and how you choose to react to problems.
Explanation
Don't try to control the uncontrollable. You can't control others - but you CAN control how you choose to react.
11.
Smoking cigarettes is a good way to calm yourself when you're feeling stressed.
Correct Answer
B. False
Explanation
Smoking may seem calming, but nicotine is a stimulant - leading to higher, not lower, levels of anxiety.
12.
Drinking alcohol does not reduce anxiety and worry at all.
Correct Answer
B. False
Explanation
Drinking alcohol may reduce your anxiety level and your worries, BUT it can cause anxiety as it wears off. So the problems are still there - and excessive alcohol use will lead to abuse and dependence, and could lead to you losing your job. Find other ways to deal with your stress: aerobic exercise, healthy food, get enough sleep, connect with others at work.
13.
As you learn to manage your job stress, you'll have more control over your ability to think clearly and act appropriately.
Correct Answer
A. True
Explanation
Managing job stress can indeed lead to having more control over one's ability to think clearly and act appropriately. When stress levels are high, it can impair cognitive function and decision-making abilities. By learning effective stress management techniques, individuals can reduce stress levels and improve their mental clarity and decision-making skills. This can ultimately lead to better performance and productivity in the workplace.