WebEx How To Book An Appointment In Online Scheduling

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| By Training11
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Training11
Community Contributor
Quizzes Created: 5 | Total Attempts: 558
| Attempts: 69
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    1/5 Questions
  • Scheduling retrieves patent information from HPP.

    • True
    • False
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About This Quiz

This quiz evaluates knowledge on using Webex for online appointment scheduling in a healthcare setting. It covers the integration with Health Patient Portal (HPP), interface functionalities, necessary procedures for missing data, and internal support resources. Essential for healthcare professionals managing appointments.

WebEx How To Book An Appointment In Online Scheduling - Quiz

Questions and Answers
  • 2. 

    What button in Scheduling is used to refresh information in the window?

    • [Book]

    • [Appt Details]

    • [Show] or [Show All]

    Correct Answer
    A. [Show] or [Show All]
    Explanation
    The button in Scheduling that is used to refresh information in the window is the [Show] or [Show All] button. This button allows the user to update and display the most current information in the scheduling window. By clicking on this button, any changes or updates made to the schedule will be reflected in the window, ensuring that the user has the latest information available.

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  • 3. 

    On the Book Appointment window, are Appointment Comments required to book an appointment?

    • Yes

    • No

    Correct Answer
    A. No
    Explanation
    Appointment Comments are not required to book an appointment on the Book Appointment window. This means that users can proceed with booking an appointment without providing any additional comments or notes.

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  • 4. 

    If a patient’s referring physician is not listed in the drop down menu, which department at MedPro should be notified?

    • Knowledge Management

    • Support Services

    • Provider Enrollment

    Correct Answer
    A. Provider Enrollment
    Explanation
    If a patient's referring physician is not listed in the drop-down menu, the department at MedPro that should be notified is Provider Enrollment. This department is responsible for enrolling new providers and maintaining accurate provider information in the system. By notifying Provider Enrollment, they can investigate and update the system with the necessary information about the referring physician, ensuring that accurate and up-to-date information is available for patient care.

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  • 5. 

    All questions regarding booking an appointment in Scheduling can be directed to MedPro Knowledge Management.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement suggests that if anyone has any questions or concerns about booking an appointment in Scheduling, they can contact MedPro Knowledge Management. It implies that MedPro Knowledge Management is responsible for handling inquiries related to appointment booking in Scheduling. Therefore, the statement is true.

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Quiz Review Timeline (Updated): Jun 29, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jun 29, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 20, 2013
    Quiz Created by
    Training11
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