SureDocs Troubleshooting Test! Trivia Quiz
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How much do you understand about the Suredocs troubleshooting test? Do you know how to log in and what to do if you notice that it is not working as it should be? This trivia quiz questions are perfect to test your understandability an ability to fix problems within it. Give it a try and see how well you will do compared to others who have taken the quiz.
- 1.
Which signing method will require the borrower to submit a signature via DirectFax coversheet, before applying this signature to a document?
- A.
Secure Signature
- B.
Express Electronic
- C.
DirectFax
Correct Answer
A. Secure SignatureExplanation
Secure Signature is the correct answer because it requires the borrower to submit a signature via DirectFax coversheet before applying it to a document. This method ensures that the borrower's signature is verified and authenticated before it is applied to any important documents.Rate this question:
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- 2.
Which signing method allows borrowers to sign with a Font?
- A.
Express Electronic
- B.
DirectFax
- C.
Secure Signature
Correct Answer
A. Express ElectronicExplanation
Express Electronic is the signing method that allows borrowers to sign with a Font. This method likely utilizes electronic signature software that allows borrowers to select a font style that resembles their handwritten signature. It provides a convenient and efficient way for borrowers to sign documents electronically without the need for physical signatures.Rate this question:
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- 3.
Which options are allowed when a SureDocs user fails the identity verification?
- A.
Wait 72 hours and try again
- B.
Fax notarized documents to manually verify
- C.
Call corporate support to verify identity
Correct Answer(s)
A. Wait 72 hours and try again
B. Fax notarized documents to manually verifyExplanation
If a SureDocs user fails the identity verification, they have two options available. The first option is to wait for 72 hours and then try the verification process again. This allows the user to potentially rectify any issues or errors that may have occurred during the initial verification attempt. The second option is to fax notarized documents to manually verify their identity. This provides an alternative method for verifying the user's identity, ensuring the security and legitimacy of their account.Rate this question:
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- 4.
Which of the following does NOT occur during the signing process?
- A.
The borrower sends an email to the loan officer to scan the signature.
- B.
An email is sent to the borrower with a link to login and sign the documents.
- C.
The document log is updated with the events of the signature process.
Correct Answer
A. The borrower sends an email to the loan officer to scan the signature.Explanation
During the signing process, the borrower does not send an email to the loan officer to scan the signature. This is because the borrower typically signs the documents electronically using a digital signature or e-signature platform. The loan officer does not need to physically scan the signature as the electronic signature is already captured and stored digitally.Rate this question:
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- 5.
When a loan officer sets up his own signature the identity must be verified.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When a loan officer sets up his own signature, it is necessary to verify their identity to ensure that the signature belongs to the correct person. This verification process helps to prevent fraud and ensure the authenticity of the loan officer's signature. Therefore, the statement "When a loan officer sets up his own signature, the identity must be verified" is true.Rate this question:
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- 6.
Transunion is the credit reporting agency used for our identity verification service.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is false. Transunion is not the credit reporting agency used for the identity verification service.Rate this question:
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- 7.
When the borrower logs in, if they do not already have a login for a lamode they will be required to create one.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that when the borrower logs in, if they do not already have a login for a lamode, they will be required to create one. This means that in order to access the borrower's account and use the services provided by lamode, the borrower needs to have a login. If they do not have one, they will have to create it before they can proceed further. Therefore, the statement "True" is correct.Rate this question:
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- 8.
What types of tags exist within SureDocs?
- A.
Initial
- B.
Signature
- C.
Checkboxes
- D.
Delivery
Correct Answer(s)
A. Initial
B. Signature
C. CheckboxesExplanation
SureDocs is a document management system that allows users to add various types of tags to their documents. These tags help in organizing and categorizing the documents effectively. The types of tags that exist within SureDocs are Initial, Signature, and Checkboxes. Initial tags are used to indicate where the user needs to provide their initials on the document. Signature tags are used to indicate where the user needs to provide their signature. Checkboxes tags are used to create checkboxes within the document for the user to select or mark. These different types of tags make it easier for users to navigate and interact with the documents within SureDocs.Rate this question:
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- 9.
Borrowers can browse to www.suredocs.com to sign documents.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because borrowers cannot sign documents by browsing to www.suredocs.com.Rate this question:
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- 10.
Which of the following is not true?
- A.
SureDocs signatures are 100% legal
- B.
We save a log of the documents hostiry on our servers indefinitely
- C.
A username and password are required to use SureDocs
- D.
Subusers can see documents for the admin user
Correct Answer
D. Subusers can see documents for the admin userExplanation
The statement "Subusers can see documents for the admin user" is not true. This means that subusers do not have access to view the documents of the admin user.Rate this question:
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- 11.
Which of the following are options to send documents using SureDocs?
- A.
SecureReceipts
- B.
Flagstar Bank
- C.
Mortgage XSite Loan Folder
Correct Answer(s)
A. SecureReceipts
B. Flagstar Bank
C. Mortgage XSite Loan FolderExplanation
SureDocs offers multiple options for sending documents, including SecureReceipts, Flagstar Bank, and Mortgage XSite Loan Folder. These options provide secure and efficient ways to transmit important documents. SecureReceipts ensures that documents are sent securely, while Flagstar Bank and Mortgage XSite Loan Folder offer convenient platforms for document transmission.Rate this question:
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- 12.
The SureDocs History log is stored locally on the user's PC.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The SureDocs History log is not stored locally on the user's PC.Rate this question:
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- 13.
To reinstall the SureDocs printer after it has been removed from add/remove programs in Windows, the user simply needs to start SureDocs.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that reinstalling the SureDocs printer after it has been removed from add/remove programs in Windows is as simple as starting SureDocs. This implies that the SureDocs software automatically reinstalls the printer when it is launched, making the statement true.Rate this question:
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- 14.
The SureDocs Nova PDF Printer will work great in a Citrix Environment.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The SureDocs Nova PDF Printer will not work great in a Citrix Environment.Rate this question:
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- 15.
The letters and numbers for the SureDocs Captcha code are the same every time.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement suggests that the letters and numbers for the SureDocs Captcha code remain consistent and unchanged each time. This implies that regardless of when the Captcha code is generated, it will always consist of the same set of letters and numbers. Therefore, the answer "True" indicates that the statement is correct and the SureDocs Captcha code remains constant.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
-
Apr 02, 2024Quiz Edited by
ProProfs Editorial Team -
Jul 10, 2012Quiz Created by
Catherine Halcomb
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