Reporting Parents on the 2023-24 CSS Profile

Frequently Asked Questions

Why am I asked to enter my high school graduation year?

To assist the College Board in determining if you are viewing the correct information for the appropriate academic year. For parents, counselors, or other education professionals, please enter your student's four digit high school graduation year. For example, if a student is graduating in June 2021 enter 2021. 

How do I access the tutorials?

You will click the start button located at the top of the screen. Then you will be asked to enter your high school graduation year. After this, you will be directed to the video. You can start, pause, rewind, and fast forward the video as needed. 

What if I have more questions after viewing the tutorial?

You can contact customer service through the College Board website at https://finaid.collegeboard.org/cssprofile-student/s/.

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