Lifesaving Intake Protocols And Preventative care


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Lifesaving Intake Protocols And Preventative care - Quiz

Staff and volunteers are critically important to keeping animals healthy from the moment they enter the shelter. Dr. Elizabeth Berliner, Director of Clinical Programs for Maddie’s Shelter Medicine Program at Cornell University, gave a wonderful talk at the 2012 ASPCA/Maddie’s Shelter Medicine Conference about intake procedures as well as ongoing activities designed to protect shelter animal health and wellness.


Questions and Answers
  • 1. 

    What organization-level factors negatively impact the health of animals in shelters?

    • A.

      Overcrowding, short length of stay, lack of timely preventive care, lack of screening for infectious diseases, lack of protocols for cleaning and disease management, lack of resources, lack of population management.

    • B.

      Overcrowding, prolonged length of stay, use of timely preventive care, lack of screening for infectious diseases, lack of protocols for cleaning and disease management, lack of resources, lack of population management.

    • C.

      Overcrowding, prolonged length of stay, lack of timely preventive care, lack of screening for infectious diseases, lack of protocols for cleaning and disease management, lack of resources, lack of population management.

    • D.

      Overcrowding, prolonged length of stay, lack of timely preventive care, use of screening for infectious diseases, lack of protocols for cleaning and disease management, lack of resources, lack of population management.

    • E.

      Overcrowding, prolonged length of stay, lack of timely preventive care, lack of screening for infectious diseases, effective protocols for cleaning and disease management, lack of resources, lack of population management.

    Correct Answer
    C. Overcrowding, prolonged length of stay, lack of timely preventive care, lack of screening for infectious diseases, lack of protocols for cleaning and disease management, lack of resources, lack of population management.
  • 2. 

    Flow-through planning involves teamwork from all levels of shelter staff and volunteers. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 3. 

    Key strategies in a shelter involve:

    • A.

      Understanding the shelter's capacity.

    • B.

      Utilizing intake protocols and procedures.

    • C.

      Pathway planning.

    • D.

      Setting goals and tracking success.

    • E.

      All of the above.

    Correct Answer
    E. All of the above.
  • 4. 

    Capacity for care is a combination of:

    • A.

      The number of appropriate housing units.

    • B.

      The number of staff and volunteers providing direct care.

    • C.

      The number of animals available for adoption so as to maintain the target length of stay and to meet adoption needs.

    • D.

      Capacity for care cannot be measured.

    • E.

      A, B and C.

    Correct Answer
    E. A, B and C.
  • 5. 

    Capacity is inversely related to length of stay (i.e., decreasing your length of stay increases your capacity).

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 6. 

    Proactive management of owner surrenders does not include:

    • A.

      Surrender without an appointment.

    • B.

      Foster to surrender or adoption for kittens and puppies.

    • C.

      Providing access to pet-friendly housing and behavior resources.

    • D.

      Re-homing resources.

    • E.

      Pet food pantries and subsidized veterinary care.

    Correct Answer
    A. Surrender without an appointment.
  • 7. 

    When microchipped, what approximate percentage of stray cats entering shelters get returned to their owners?

    • A.

      Less than 2%

    • B.

      5%

    • C.

      20%

    • D.

      40%

    • E.

      More than 50%

    Correct Answer
    D. 40%
  • 8. 

    What are some common system "bottlenecks" to getting animals to the adoption floor:

    • A.

      Stray holds, outtake exams, medical evaluations, behavior evaluations, spay/neuter surgeries, illness and foster care.

    • B.

      Stray holds, intake exams, medical evaluations, behavior evaluations, spay/neuter surgeries, illness and foster care.

    • C.

      Adoption holds, intake exams, medical evaluations, behavior evaluations, spay/neuter surgeries, illness and foster care

    • D.

      Stray holds, intake exams, medical evaluations, play evaluations, spay/neuter surgeries, illness and foster care.

    • E.

      Stray holds, intake exams, medical evaluations, behavior evaluations, spay/neuter surgeries, wellness care and foster care.

    Correct Answer
    B. Stray holds, intake exams, medical evaluations, behavior evaluations, spay/neuter surgeries, illness and foster care.
  • 9. 

    Daily rounds are:

    • A.

      Medical rounds.

    • B.

      Inventory.

    • C.

      Staff meetings.

    • D.

      A team approach to problem solving where the individual care meets population management.

    • E.

      Were the medical staff sits around a table discussing the medical management of individual animals.

    Correct Answer
    D. A team approach to problem solving where the individual care meets population management.
  • 10. 

    We hope you enjoyed the presentation. A certificate of attendance in your name will be awarded at the end of this quiz. To assure us you have viewed the entire presentation, please check the appropriate box.

    • A.

      I certify that I have listened to the entire presentation.

    • B.

      I have not listened to the entire presentation.

    Correct Answer
    A. I certify that I have listened to the entire presentation.
  • 11. 

    Helpful hints for daily rounds include:

    • A.

      Stay on task, create action items and designate multiple leaders.

    • B.

      Do when time allows, create action items and designate a leader.

    • C.

      Stay on task, create action items and designate a leader.

    • D.

      Stay on task, make a list of action items only as a last resort and designate a leader.

    • E.

      None of the above.

    Correct Answer
    C. Stay on task, create action items and designate a leader.

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  • Current Version
  • Mar 18, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 15, 2012
    Quiz Created by
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