ProProfs is unique and best-in-class in terms of tech support, relatability, and interaction.

Precision Sport Science is a progressive, science-based, and results-driven physical training facility for committed athletes. It develops, implements, and monitors all-encompassing individualized athletic development programs. By creating a motivational and intimate coaching environment, it empowers athletes to work towards objective results, both inside and outside the facility. Driven by its focus on understanding each athlete’s unique body and personality, the facility provides invaluable and revolutionary solutions to high school, middle school, college, professional, and Olympic athletes throughout the United States.

The problem we were trying to solve was onboarding new employees better and more efficiently. Although we’re a small business, the speed at which we need to move still needs to be fast and efficient.

It was clear after a little bit of usage of a few different competing software that ProProfs was iterating at a faster rate than other software. It definitely doesn’t feel static or stagnant.

Also, we felt like we were actually dealing with human beings when dealing with ProProfs’ tech support. It’s definitely a more rare thing with SaaS companies that you get to talk to a human being.

The speed of responses & solutions and the ability to have granular conversations are always there with ProProfs’ tech support. It never feels like ProProfs’ support team doesn’t understand what we’re saying or doing. They always understand our issues, and then it is just a matter of how long it takes them to fix the issue or to provide a solution that maybe currently doesn’t exist. ProProfs is unique and best-in-class in terms of tech support, relatability, and interaction.

ProProfs helped us accomplish the business goal of onboarding new hires better, faster, and more efficiently. There is always a solution when dealing with ProProfs’ tech support. So, that’s been great.