ProProfs boosted my leads, conversions, and customer data with ease and convenience.

Synergy Holdings is a dynamic company that operates under several brand names in the Desert Southwest, including Flooring America, Big Bob's Flooring Outlet, and Big Bob's Mattress Outlet. The company's journey began in 1984 with a small carpet shop in Kansas City, which has since grown into a nationwide franchise chain. Synergy Holdings prides itself on offering a grand selection of flooring products, including carpet, laminate, tile, luxury vinyl, and hardwood flooring, all at outlet prices. The company's unique 'Cash & Carry' franchise system targets a niche in the market with little competition, providing customers across the nation with great value, quality products, and outstanding customer service.

Synergy Holdings, a company with multiple business lines including new home construction, commercial construction, and retail, struggled with effectively training their large and diverse workforce. CEO Brad was seeking a training system that could evaluate and track the employees' understanding of the material. Furthermore, he was keen to find a creative way to engage his audience during presentations and gather their contact information for follow-ups.

To overcome these hurdles, Synergy Holdings adopted ProProfs Quiz Maker. The Quiz Maker's ability to create customized quizzes and integrate them into the company's internal website provided a seamless learning experience for the employees. Brad found the system easy to use, stating, "Creating quizzes is as easy as it gets."

For his presentations, Brad came up with an innovative strategy of using the Quiz Maker’s QR code sharing feature. This allowed him to direct the audience to a quiz summarizing his presentation, effectively engaging the audience and capturing their contact information at the same time.

Implementing ProProfs Quiz Maker yielded positive results in employee training at Synergy Holdings. Employees became more engaged in training sessions, knowing that they would be tested on the material. The quizzes also helped identify areas where further training was needed. Brad noted, "I could tell the employees who breezed through it, and some even requested to retake the training as they felt they hadn't paid enough attention."