Communication Skills Assessment

Pre-employment assessment to test communication skills

This assessment offers recruiting professionals and hiring managers an efficient way to evaluate candidates' communication skills. Featuring 16 expertly crafted questions, it tests candidates on essential principles and practices of effective communication. The assessment is automatically graded, allowing you to view all candidates' scores at a glance. Additionally, detailed reports provide insights into each candidate's performance, including their scores, responses to individual questions, completion times, and more.

Sample Question

Communication includes the following methods of getting information from one point to another.

Language: English

Questions: 21

Time to complete: 10 minutes

Preview

Use This Assessment

What Is a Communication Skills Assessment?

A communication skills assessment evaluates an individual's ability to convey and receive information effectively. It measures proficiency in various communication aspects, such as verbal and written communication, active listening, non-verbal cues, and adaptability to different communication styles. This assessment helps identify individuals with strong communication skills, which are vital for success in any role and contribute to a collaborative and productive work environment.

How to Use Our Communication Skills Assessment

Step 1: Customize the Questions

Adjust the pre-built questions if needed. Add or remove questions easily, using AI or manually.
Step 2: Adjust Settings

Configure browser security, proctoring, notifications, and other settings. Decide what to show in the report.
Step 3: Add Your Branding

Personalize the assessment with your brand colors and logo. Add a suitable background image if needed.
Step 4: Preview the Test & Administer It

Test-run the assessment. Then, share it with candidates or employees via a secure link.
Step 5: Review Results

Access detailed reports on each participant’s performance, including scores, time taken, and specific answers.
Step 6: Take Action

Use the insights to make data-driven hiring decisions or inform training and development initiatives.

What Can You Use This Communication Skills Assessment For?

Drive Performance With Effective Communication

Candidate Screening

Screen for strong communication skills early in the hiring process.

Employee Development

Identify growth areas and tailor training to boost communication skills.

Team Building

Understand team communication styles for better collaboration and effectiveness.

Customer Service Training

Equip customer-facing employees with tools for exceptional service.

Leadership Development

Develop leadership communication skills like clear messaging, active listening, and inspiring others.

Conflict Training

Equip employees with the communication strategies necessary to navigate and resolve workplace conflicts.

Why Communication Skills Are Crucial in Business

Increased Productivity
Clear and concise communication minimizes misunderstandings and errors, streamlines workflows and boosts productivity.
Employee Well-being
Open communication fosters a supportive workplace where employees feel valued, boosting well-being, satisfaction, and engagement.
Innovation & Growth
Effective communication enhances collaboration and fuels the exchange of ideas, driving innovation.
Change Management
Clear and transparent communication facilitates smooth transitions during periods of change.
Brand Reputation
Consistent and professional communication builds trust and credibility with customers, partners, and the public.
Risk Mitigation
Open communication helps identify potential risks and challenges early on, allowing for proactive problem-solving.

How to Assess Communication Skills

Pre-hire Assessments
Assess written and verbal communication skills with online quizzes and assessments.
Behavioral Interviews
Ask about past experiences to assess skills in handling communication challenges.
Observations
Evaluate teamwork, listening, and adaptability in group settings or exercises.
Writing Samples
Assess clarity, conciseness, and grammar in candidates' written materials.
Video Interviews
Observe verbal communication, body language, and presentation skills through video interviews and video quizzes.
360-Degree Feedback
Collect feedback from colleagues to assess employees' communication strengths and needs.