Verbal & Non-Verbal Communication Skills Assessment

Pre-employment test to evaluate communication proficiency

This assessment provides recruiting professionals and hiring managers with an effective way to evaluate candidates' proficiency in verbal and non-verbal communication skills. It includes expertly designed questions that assess a candidate's ability to convey messages clearly, interpret non-verbal cues, and engage in active listening. Each assessment is automatically graded, allowing you to view all candidates' scores in one place. Detailed reports offer insights into each candidate's performance, including their responses, time taken to complete the test, the questions they found challenging and more.

What Is a Verbal & Non-Verbal Communication Skills Assessment?

A Verbal and Non-Verbal Communication Skills Assessment evaluates an individual's ability to effectively use and interpret both spoken and unspoken forms of communication. Through targeted questions, it assesses skills in areas such as conveying messages with clarity, understanding and using body language, and engaging in active listening. This assessment identifies areas for improvement and provides actionable recommendations to enhance overall communication proficiency, benefiting both hiring decisions and training programs.

How to Use This Assessment

Step 1: Customize

Adjust the pre-built questions if needed. Add more questions using AI or manually.
Step 2: Adjust Settings

Configure settings, such as browser security, proctoring, and notifications. Decide what to show to the assessment taker in the report.
Step 3: Add Your Branding

Personalize the assessment with your brand colors and logo. Add a suitable background image.
Step 4: Preview & Administer

Test-run the assessment to ensure everything is set up correctly. Then, share it via a secure link.
Step 5: Review Results

Access detailed reports on each participant’s performance. View scores, time taken, and answers.
Step 6: Take Action

Use the insights gained to make data-driven hiring decisions or to inform training and development plans.

What Can You Use This Assessment For?

Make Smarter Hires

Identify candidates with strong communication skills to ensure success in sales, customer service, management, and other roles.

Refine Training Plans

Use assessment data to create targeted training programs that address communication gaps for better team performance.

Develop Leaders

Spot emerging leaders with excellent communication skills, offering further training to refine these abilities.

Improve Customer Service

Ensure customer service staff communicate effectively, enhancing client satisfaction and strengthening customer relationships.

Enhance Collaboration

Evaluate and improve team communication skills to foster better collaboration and reduce misunderstandings.

Encourage Growth

Help employees identify areas for communication improvement, guiding their professional development and enhancing workplace dynamics.

Enhance Presentation Skills

Evaluate and improve individuals' abilities to present ideas clearly, boosting confidence and effectiveness in public speaking.

Sharpen Conflict Resolution

Assess and train employees to use communication strategies that facilitate effective conflict management and resolution.

Promote Inclusivity

Assess cultural sensitivity and adaptability in communication, ensuring respectful and inclusive interactions within diverse teams.

How to Assess Verbal & Non-Verbal Communication Skills

Create Online Assessments

Use quizzes to assess understanding of verbal and non-verbal communication, highlighting strengths and improvement areas.

Use Video Interview Quizzes

Have candidates record responses to questions on video, assessing verbal clarity, tone, and non-verbal cues.

Tailor Interview Questions

During interviews, ask questions that help you evaluate how effectively candidates convey ideas and interpret information.

Include Role-Playing

Simulate real-life situations relevant to the role to observe how individuals use verbal and non-verbal cues.

Conduct Group Activities

Evaluate communication dynamics in a team to observe how employees express themselves and listen.

Observe Non-Verbal Cues

During any interaction, pay close attention to employees’ body language, eye contact, and gestures.

Verbal & Non-Verbal Communication Skills Assessment

What Is a Verbal & Non-Verbal Communication Skills Assessment?

How to Use This Assessment

What Can You Use This Assessment For?

How to Assess Verbal & Non-Verbal Communication Skills

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