Business & Management Trivia Questions

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Umarsingh
U
Umarsingh
Community Contributor
Quizzes Created: 6 | Total Attempts: 15,111
| Attempts: 869
Quiz Flashcard
SettingsSettings
Please wait...
  • 1/66 Questions

    When or how would it be most appropriate to describe a non-functional requirement?

    • As a supplement to technical design.
    • To describe service level requirements.
    • When a SME cannot decide the priority of a requirement.
    • As a supplement to the testing process.
Please wait...
About This Quiz

Starting a business is not an easy task; it has to have the capability to withstand changes in the business environment. A business manager is tasked to help the employers firm to meet its objectives effectively. Test how capable you are to manage a business by taking the giving the quiz below a try.

Business & Management Trivia Questions - Quiz

Quiz Preview

  • 2. 

    Sean, a BA, is working with a business owner to clarify the organization’s business objectives. The business owner keeps talking about the current situation and a new project to automate a cumbersome business process. Sean tries to bring her back to the business objectives. Finally the business owner says that she has three business objectives: increase employee satisfaction, improve revenues by increasing sales, and comply with new regulations. Sean is not comfortable with these business objectives because they:

    • Do not state the business problem or opportunity.

    • Are not measurable.

    • Do not state the business benefits.

    • Are not confirmed.

    Correct Answer
    A. Are not measurable.
    Explanation
    The given business objectives are not measurable because they do not provide any specific criteria or metrics to determine if they have been achieved. Without measurable objectives, it becomes difficult to track progress and evaluate the success of the initiatives.

    Rate this question:

  • 3. 

    Ron is helping his stakeholders prioritize their requirements for a project with a change-driven approach. His main stakeholder is having difficulty prioritizing, so Ron suggests they use business value as the primary criterion for prioritizing the requirements. What will be the result if Ron's stakeholder agrees to this criterion for prioritizing?

    • The requirements that present the highest risk of project failure will be targeted for development first.

    • The most valuable requirements will be targeted for development first.

    • The requirements that are likely to produce quick and relatively certain successes are targeted for development first.

    • Requirements based on time sensitivity are developed first.

    Correct Answer
    A. The most valuable requirements will be targeted for development first.
    Explanation
    If Ron's stakeholder agrees to use business value as the primary criterion for prioritizing the requirements, the result will be that the most valuable requirements will be targeted for development first. This means that the requirements that are expected to bring the greatest value to the project and its stakeholders will be given the highest priority and will be developed first. This approach ensures that the project focuses on delivering the most important and impactful requirements early on, increasing the chances of project success and stakeholder satisfaction.

    Rate this question:

  • 4. 

    You are running a requirements workshop. What task or activity are you performing?

    • Documenting elicitation results.

    • Elicitation planning

    • Executing requirements work plan

    • Conducting elicitation activities.

    Correct Answer
    A. Conducting elicitation activities.
    Explanation
    In a requirements workshop, the task or activity of conducting elicitation activities involves actively engaging with stakeholders to gather and collect requirements. This could include techniques such as interviews, brainstorming sessions, and group discussions to elicit information and gather insights. It is a crucial step in the requirements gathering process as it helps to identify and document the needs, expectations, and constraints of the stakeholders, which will ultimately contribute to the development of a comprehensive set of requirements.

    Rate this question:

  • 5. 

    Carla is excited to begin a new project on which she is the senior Business Analyst. Eager to show she can do a good job, she estimates the number of BA hours for the project using a variety of methods. The interfaces for this project will be tricky and hard to document requirements for. So, she estimates the interface portion of the work using an average number of hours per interface that she devised based on past projects. What type of technique did Carla use to estimate the interface requirements hours?

    • Analogous estimation.

    • Parametric estimation.

    • Bottom-up estimation.

    • Three-point estimation.

    Correct Answer
    A. Parametric estimation.
    Explanation
    Carla used parametric estimation to estimate the interface requirements hours for the project. Parametric estimation involves using historical data or statistical models to estimate the effort required for a task. In this case, Carla used an average number of hours per interface that she had devised based on past projects, which is a form of parametric estimation.

    Rate this question:

  • 6. 

    John is preparing his business case document before a management presentation. He has worked for several days on it, and wants to be sure he has included all essential elements. John brings the document to you and shows you the Table of Contents below and asks for your feedback. How would you respond? a. Overview and Business Need. b. Gap Analysis 1. Current Capability Analysis 2. Assessment of New Capability Requirements c. Solution Approach 1. Alternatives Considered 2. Alternative Rankings 3. Recommended Approach d. Solution Capabilities Included 1. Capability Definition 2. Implementation Approach 3. Dependencies e. Project Justification 1. Project cost 2. Risk Assessment 3. Results Measurement

    • Great, it looks complete.

    • It is missing a stakeholder analysis.

    • It is missing a comparison of benefits to costs.

    • It is missing the solution scope.

    Correct Answer
    A. It is missing a comparison of benefits to costs.
    Explanation
    The correct answer is that the document is missing a comparison of benefits to costs. This is because a comparison of benefits to costs is an essential element in a business case document. It helps to evaluate the potential return on investment and determine if the proposed solution is financially viable. Without this analysis, it would be difficult to assess the value and feasibility of the project.

    Rate this question:

  • 7. 

    Jacob was conducting interviews with stakeholders to elicit requirements. The sessions were not going well and he asked you for your help. Stakeholders were confused on the size of the project and why the project was needed. Which of the following would you recommend?

    • Advise Jacob to make sure the stakeholders are on the approved stakeholders lists and ignore the remaining stakeholders.

    • Advise Jacob to bring the requirements traceability matrix and supporting materials.

    • Advise Jacob to work more closely with the project manager and project sponsor to get the stakeholder in line with the project.

    • Advise Jacob to review the business case / need and solution scope.

    Correct Answer
    A. Advise Jacob to review the business case / need and solution scope.
    Explanation
    The stakeholders' confusion regarding the size of the project and its necessity suggests that there might be a lack of clarity in the business case and solution scope. By reviewing these documents, Jacob can gain a better understanding of the project's purpose and scope, which will enable him to provide clear explanations to the stakeholders. This will help address their concerns and improve the interview sessions.

    Rate this question:

  • 8. 

    Two Requirements Elicitation techniques for effectively delivering requirements quickly are:

    • Interviews and Reverse Engineering.

    • Requirements workshop and prototyping

    • Interface analysis and focus group.

    • Interviews and prototyping.

    Correct Answer
    A. Requirements workshop and prototyping
    Explanation
    Requirements workshop and prototyping are effective techniques for quickly delivering requirements. A requirements workshop involves bringing together stakeholders and subject matter experts to discuss and define requirements collaboratively. This allows for a thorough understanding of the needs and expectations of all parties involved. Prototyping, on the other hand, involves creating a working model or prototype of the desired system or product. This allows stakeholders to visualize and provide feedback on the requirements, leading to faster iteration and refinement. By combining these two techniques, requirements can be elicited and delivered efficiently, ensuring a successful project outcome.

    Rate this question:

  • 9. 

    An example of a solution component is:

    • Business analysis solution assessment plan.

    • Interaction of the organization and its customers.

    • Solution scope.

    • Solution assessment recommendation.

    Correct Answer
    A. Interaction of the organization and its customers.
    Explanation
    The given answer, "Interaction of the organization and its customers," is an example of a solution component because it highlights the importance of the relationship between the organization and its customers. This component focuses on understanding and analyzing the interactions, needs, and expectations of the customers in order to develop a solution that meets their requirements. By considering the interaction between the organization and its customers, the solution can be tailored to address their specific needs, improve customer satisfaction, and ultimately drive business success.

    Rate this question:

  • 10. 

    On a project a BA makes sure that requirement models have met the necessary standard of quality so that they can be used effectively to guide further work. What has the BA been doing?

    • Validating the requirement.

    • Verifying the requirement.

    • Documenting a transition requirement.

    • Specifying and modeling the requirement.

    Correct Answer
    A. Verifying the requirement.
    Explanation
    The BA has been verifying the requirement. Verification involves checking whether the requirement models meet the necessary standard of quality. This ensures that the models can be effectively used to guide further work on the project.

    Rate this question:

  • 11. 

    Which statement about how User Interfaces (UI) and prototypes help with requirements elicitation and documentation is LEAST true?

    • They will uncover additional data attributes and relationships.

    • They will help to refine processing requirements for navigation of interfaces.

    • Use cases help provide the foundation for UIs, including how they should respond to actors.

    • Documenting user interfaces is not a requirements activity, but should be left to interface designers.

    Correct Answer
    A. Documenting user interfaces is not a requirements activity, but should be left to interface designers.
    Explanation
    User Interfaces (UI) and prototypes play a crucial role in requirements elicitation and documentation. They not only uncover additional data attributes and relationships but also help refine processing requirements for interface navigation. Use cases are essential in providing a foundation for UIs and determining how they should respond to actors. However, documenting user interfaces is not solely the responsibility of requirements gathering, as it should be left to interface designers who possess the expertise and knowledge in creating effective and user-friendly interfaces.

    Rate this question:

  • 12. 

    Which of the following statements about Prototyping is INCORRECT?

    • The horizontal prototype models a shallow, and possibly wide view of the system's functionality.

    • The throw-away prototype seeks to quickly uncover and clarify interface requirements using simple tools, sometimes just paper and pencil.

    • The vertical prototype models deep, and usually narrow slice of the entire system's functionality.

    • The evolutionary prototype is not as rigorous as the vertical model and is not intended to extend to a fully functional system.

    Correct Answer
    A. The evolutionary prototype is not as rigorous as the vertical model and is not intended to extend to a fully functional system.
    Explanation
    The evolutionary prototype is actually more rigorous than the vertical model and is intended to extend to a fully functional system.

    Rate this question:

  • 13. 

    Keri is a BA working in a company that manufactures construction materials. She is working with a business owner on a new initiative to develop roofing material from recycled shingles. She has defined the business need and determined the capabilities needed for this “green” solution. In order to define the costs and benefits, she needs to know how big the solution is. She knows that included in this solution are:

    • The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the scope of analysis.

    • The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the scope of the solution approach

    • The capabilities supported by the solution components, including the business processes, new hardware, and software only.

    • The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the organizational units and the enabling capabilities that are required to allocate requirements for re-use

    Correct Answer
    A. The capabilities supported by the solution components, including the business processes, new hardware, and software, as well as the scope of analysis.
    Explanation
    Keri needs to determine the costs and benefits of the "green" roofing material solution. To do so, she must know the size or scope of the solution. This includes understanding the capabilities supported by the solution components, such as the business processes, new hardware, and software. Additionally, she needs to consider the scope of analysis, which indicates the extent of the solution's evaluation and assessment. By understanding these factors, Keri can accurately define the costs and benefits of the solution.

    Rate this question:

  • 14. 

    Colin's requirements review meeting started late so they quickly began the meeting with the review. Colin was 30 minutes through the walkthrough of his requirements when one of the attendees went on a tirade about an impacted system based on another project. Although important, that complaint did not impact this project. Colin was finding it difficult to gain control back of the meeting. Why?

    • There is always one difficult stakeholder that you will not be able to handle.

    • Colin did not state the reason for the review.

    • Colin did not review the objectives for the meeting.

    • Colin is not a good facilitator.

    Correct Answer
    A. Colin did not review the objectives for the meeting.
    Explanation
    The reason Colin was finding it difficult to gain control back of the meeting is because he did not review the objectives for the meeting. Without clearly defined objectives, it becomes challenging to steer the meeting in the right direction and refocus the discussion when it goes off track. In this case, the attendee's complaint about another project's impact was important but not relevant to the current project, and if Colin had reviewed the objectives beforehand, he could have redirected the conversation back to the review of requirements.

    Rate this question:

  • 15. 

    One of Jeremiah's coworkers stops by his desk and asks him what he is doing. Jeremiah says that he is performing document analysis by reviewing the procedure manual that was given to him by his stakeholder. Jeremiah's coworker states that he is not performing document analysis unless he also reviews the statement of work, a manual created by another stakeholder, and the customer suggestion log. Who is right, Jeremiah or his coworker - which of the following best describes the situation?

    • Jeremiah's coworker is correct. Jeremiah is not performing document analysis.

    • Jeremiah is correct. He is performing document analysis.

    • Jeremiah is partially correct. If he reviews the other available manual he will be performing document analysis.

    • Neither is correct. Jeremiah is performing a gap analysis.

    Correct Answer
    A. Jeremiah is correct. He is performing document analysis.
    Explanation
    Jeremiah's coworker is incorrect in stating that Jeremiah is not performing document analysis. The coworker suggests that document analysis also involves reviewing the statement of work, a manual created by another stakeholder, and the customer suggestion log. However, Jeremiah's explanation clearly states that he is reviewing the procedure manual given to him by his stakeholder. Therefore, Jeremiah is correct in stating that he is performing document analysis by reviewing the procedure manual.

    Rate this question:

  • 16. 

    Veronica recently put into her status report that all requirements have been communicated and signed off on. She has held several workshops and walkthroughs of her requirements but she still has the claims department asking questions and wanting to change requirements even though they had previously been signed off on. What seems to be the issue here?

    • Stakeholder analysis is suspect. Veronica does not have the right people.

    • Requirements have not been communicated appropriately.

    • Nothing. Veronica cannot control the quality of the SMEs she receives on a project and has only limited time to elicit and sign off on requirements.

    • Veronica had too many workshops and not enough formal walkthroughs.

    Correct Answer
    A. Requirements have not been communicated appropriately.
    Explanation
    Veronica's issue seems to be that the requirements have not been communicated appropriately. Despite holding workshops and walkthroughs, the claims department is still asking questions and wanting to change requirements that were previously signed off on. This suggests that there may have been a breakdown in the communication process, leading to misunderstandings or gaps in the requirements being conveyed to the stakeholders.

    Rate this question:

  • 17. 

    Interface Analysis does NOT include:

    • Data models.

    • UIs (user interfaces).

    • Interfaces to and from external applications.

    • Interfaces to and from external hardware devices.

    Correct Answer
    A. Data models.
    Explanation
    Interface Analysis is a process that focuses on identifying and defining the interfaces between different components or systems. It involves analyzing and documenting the interactions, protocols, and data exchange between these interfaces. However, data models are not considered part of interface analysis. Data models are used to represent the structure, relationships, and constraints of data within a system, but they do not directly deal with the interfaces and their interactions. Therefore, data models are excluded from the scope of interface analysis.

    Rate this question:

  • 18. 

    Farouk is a business analyst working with a business owner to define the business need related to a new opportunity in his organization. He works in a company that produces bathroom fixtures. The company is known not only for high-end fixtures that are sold world-wide, but for its outstanding customer service. Farouk is investigating need. The factors he will consider include:

    • The underlying source of the problem and the expected benefits.

    • The expected benefits and their associated assumptions.

    • Adverse impacts and the desired outcome.

    • The underlying source of the opportunity and the associated costs.

    Correct Answer
    A. The underlying source of the problem and the expected benefits.
    Explanation
    Farouk is a business analyst who is working with a business owner to define the business need related to a new opportunity in his organization. In order to determine the need, Farouk will consider the underlying source of the problem and the expected benefits. This means that he will analyze what is causing the problem or opportunity and what benefits can be gained from addressing it. By understanding the root cause of the problem and the potential benefits, Farouk can effectively define the business need and develop a plan to address it.

    Rate this question:

  • 19. 

    Jake is a BA working to help a business owner clarify the business need. The business owner wants to undertake an initiative to eliminate waste throughout her division. She says that such an initiative, which will be comprised of multiple projects, will have the benefits of improved safety, reduced time to deliver the organization’s product, and increased customer satisfaction. The business owner is referring to:

    • The business opportunity.

    • Desired outcome.

    • The business benefits.

    • Business goals and objectives.

    Correct Answer
    A. Desired outcome.
    Explanation
    The business owner is referring to the desired outcome. She wants to eliminate waste throughout her division, which will be achieved through multiple projects. The desired outcome of these projects is improved safety, reduced time to deliver the organization's product, and increased customer satisfaction. This aligns with the definition of desired outcome, which refers to the specific results or goals that an organization wants to achieve.

    Rate this question:

  • 20. 

    A Solution Requirement can best be described as:

    • Higher level statements of goals or objectives.

    • Specific needs of a class, group or individual.

    • They can contain both functional and non-functional aspects.

    • Capabilities the solution has in the current state but no longer needed in the future state.

    Correct Answer
    A. They can contain both functional and non-functional aspects.
    Explanation
    A Solution Requirement can best be described as a statement that outlines the needs and expectations of a solution. It can include both functional aspects, which describe what the solution should do, as well as non-functional aspects, which describe how the solution should perform. This means that a solution requirement can encompass both the specific needs of a class, group, or individual, as well as higher-level goals or objectives. Additionally, a solution requirement may include capabilities that are currently present in the solution but will no longer be needed in the future state.

    Rate this question:

  • 21. 

    Joe is finishing up his planning of the business analysis activities on his project that will add some needed functionality to his company's web site. He has consulted with his project manager and with the web master for most of the planning. The project manager was surprised that Joe had not yet talked with a certain stakeholder type, and strongly urged him to get their input before finishing his planning, Who should Joe include in his BA planning efforts?

    • Customer liaison for the web site to determine which end users and SMEs to include in the planning effort.

    • Operational support for the web site.

    • Regulator

    • Business analysts working on the plans.

    Correct Answer
    A. Operational support for the web site.
    Explanation
    Joe should include operational support for the website in his business analysis planning efforts. This stakeholder group is responsible for the day-to-day operations and maintenance of the website, and their input is crucial for identifying any operational requirements or constraints that need to be considered in the planning process. By consulting with operational support, Joe can ensure that his project aligns with the technical capabilities and limitations of the website, leading to a more successful implementation.

    Rate this question:

  • 22. 

    You have had several interviews this week for your project. Several problems have come up. So many have come up that your project manager suggested that you track them. Why?

    • Used for historical purposes and project planning by the project manager.

    • To ensure that when elicitation produces issues they are tracked to resolution.

    • Used to ensure the help desk and service management teams are kept in the loop when the resulting production issues come up due to the problems that have been raised.

    • To ensure the results of your requirements workshops and interviews are documented.

    Correct Answer
    A. To ensure that when elicitation produces issues they are tracked to resolution.
    Explanation
    Tracking the problems that come up during interviews is important to ensure that they are properly addressed and resolved. By tracking these issues, the project manager can monitor their progress and take appropriate actions to resolve them. This helps in ensuring that the project stays on track and any potential roadblocks are identified and resolved in a timely manner. Additionally, tracking these issues also helps in documenting the lessons learned and improving future project planning and execution.

    Rate this question:

  • 23. 

    When selecting requirements elicitation stakeholders and activities, which is the correct relationship between the two?

    • Select requirements activities based on the product being built and then identify stakeholders to provide you with their requirements.

    • Identify stakeholders and then select requirements activities appropriate to them.

    • Identify only stakeholders with the necessary time and knowledge and then select requirements activities appropriate to them.

    • There is no typical relationship between stakeholders and selecting requirements activities.

    Correct Answer
    A. Identify stakeholders and then select requirements activities appropriate to them.
    Explanation
    The correct relationship between selecting requirements elicitation stakeholders and activities is to first identify stakeholders and then select requirements activities appropriate to them. This ensures that the requirements activities are tailored to the specific needs and perspectives of the stakeholders, leading to more effective elicitation of their requirements.

    Rate this question:

  • 24. 

    Steven is preparing for a requirements review of several use cases with a large group of stakeholders who are not familiar with the technique. How should he best familiarize the stakeholders with use cases?

    • Tell them to ask questions whenever they don’t understand something.

    • Prepare a training session with exercises and materials.

    • Ask them to attend a training class on use cases.

    • Prepare an overview of use cases and make a presentation to the large group.

    Correct Answer
    A. Prepare a training session with exercises and materials.
    Explanation
    To best familiarize the stakeholders with use cases, Steven should prepare a training session with exercises and materials. This approach allows for hands-on learning and engagement, enabling the stakeholders to actively participate and understand the technique better. By providing exercises and materials, Steven can provide practical examples and resources that will help the stakeholders grasp the concept of use cases more effectively. This method ensures a comprehensive understanding of use cases and promotes active learning among the stakeholders.

    Rate this question:

  • 25. 

    You have worked on a project to implement a new system. When it was first deployed, it seemed to be performing well. However, as transactions increased over a six-month period, the application slowed to a level deemed unacceptable by the end-users. You have been asked to evaluate this performance. In order to do this, you need to have:

    • Performance metrics of the solution.

    • Approval to repair any defects found.

    • Approval to prevent future defects.

    • An assessment of the solution performance.

    Correct Answer
    A. Performance metrics of the solution.
    Explanation
    To evaluate the performance of the system, having performance metrics of the solution is essential. These metrics provide quantitative data that can be used to measure and analyze the system's performance. By comparing the metrics before and after the increase in transactions, it will be possible to identify any performance degradation and pinpoint the areas that need improvement. Without performance metrics, it would be difficult to assess the system's performance objectively and make informed decisions on repairing defects and preventing future issues.

    Rate this question:

  • 26. 

    You have just performed a survey and were asked by your management if the survey was successful. You were unsure after looking at the data you received back. Why would you be unsure?

    • You analyzed the data incorrectly.

    • You did not project the desired level of response of your survey.

    • You did not have your stakeholders review your questions in advance.

    • You did not have authorization to send a survey.

    Correct Answer
    A. You did not project the desired level of response of your survey.
    Explanation
    The reason why you would be unsure about the success of the survey is that you did not project the desired level of response. This means that you did not anticipate or estimate the number of responses you expected to receive. Without having a projected level of response, it becomes difficult to determine whether the survey was successful or not.

    Rate this question:

  • 27. 

    David has been working through a very long and complicated requirements signoff process for his company, a producer of class rings and school pictures. In particular, he has toiled over making the requirements in the appropriate format for the wide variety of stakeholders on his project. His months and months of effort were just about to be rewarded when he got an email lambasting him for not including the customer compliance team who refuse to let the project move forward. What could be the reason for this omission?

    • David's business analysis communication plan was incomplete.

    • David's business analysis plan was incomplete.

    • David did not get the necessary stakeholder analysis information from the project manager.

    • David forgot to review previous project documentation to identify all stakeholder involvement.

    Correct Answer
    A. David's business analysis communication plan was incomplete.
    Explanation
    David's business analysis communication plan was incomplete. This is the most likely reason for the omission because the question states that David has been working on making the requirements in the appropriate format for the wide variety of stakeholders. However, he received an email criticizing him for not including the customer compliance team, indicating that he failed to communicate with all the necessary stakeholders.

    Rate this question:

  • 28. 

    The following can all be used to specify requirements EXCEPT:

    • Identify improvement opportunities.

    • Develop matrixes.

    • Analyze current documentation and systems.

    • Capture requirements attributes.

    Correct Answer
    A. Analyze current documentation and systems.
    Explanation
    This answer is correct because analyzing current documentation and systems is not a method used to specify requirements. The other options, such as identifying improvement opportunities, developing matrices, and capturing requirements attributes, are all valid ways to specify requirements. Analyzing current documentation and systems may be done as part of the overall requirements gathering process, but it is not specifically used to specify requirements.

    Rate this question:

  • 29. 

    Growit is a small successful seed company and is considering acquiring a larger grain company. Some of the executives are concerned about how to absorb the change. They hire Mercedes, a BA, to analyze the feasibility of this acquisition. Mercedes defines the business opportunity, looks at the business processes and systems relating to the acquisition, has considered several alternatives, defines the scope of the initiative, develops a vision statement, and puts together a business case. Which elements of the tasks she completed might she have considered?

    • Business goals and objectives, current capability analysis, alternative generation, and results measurement.

    • Business problem or opportunity, SWOT analysis, ranking and selection of approaches, solution scope definition, risk assessment.

    • Business problem or opportunity, current capability analysis, feasibility analysis, decision analysis, solution scope definition, and benefits.

    • Desired outcome, assessment of new capability requirements, ranking and selection of approaches, scope modeling, and costs.

    Correct Answer
    A. Business goals and objectives, current capability analysis, alternative generation, and results measurement.
    Explanation
    Mercedes, as a BA, would have considered the business goals and objectives of the acquisition to ensure alignment with Growit's overall strategy. She would have also conducted a current capability analysis to assess the company's existing resources and capabilities in relation to the acquisition. Additionally, Mercedes would have generated alternative approaches to the acquisition, considering different options and their potential outcomes. Finally, she would have considered how to measure the results of the acquisition to evaluate its success and make any necessary adjustments.

    Rate this question:

  • 30. 

    As a BA who recently worked an effort to improve one of the sales processes in her organization, Christine received a number of inquiries from the call center about incorrect Daily Sales by Region reports. Although no new automation accompanied the change in process, the help desk reported that the complaints related to the automated system. Christine’s analysis showed that one of the sales assistants was inputting incorrect information into the system. What should Christine do next?

    • Conduct a requirements workshop to analyze the sales process.

    • Model the sales data to ensure that accurate data is being entered.

    • Analyze the automated system to see if incorrect information could be edited out so it is not allowed to be entered into the system.

    • Track the identified problem to be sure it is resolved.

    Correct Answer
    A. Track the identified problem to be sure it is resolved.
    Explanation
    Christine should track the identified problem to ensure that it is resolved. This is important because the incorrect information being entered into the system is causing complaints from the call center about incorrect Daily Sales by Region reports. By tracking the problem, Christine can ensure that the necessary actions are taken to address the issue and prevent it from happening again in the future.

    Rate this question:

  • 31. 

    Which tools provide a means of documenting requirements and are easy to share with stakeholders?

    • Office productivity.

    • Requirements management tools.

    • Configuration management tools.

    • Specialized application tools.

    Correct Answer
    A. Office productivity.
    Explanation
    Office productivity tools, such as word processors, spreadsheets, and presentation software, provide a means of documenting requirements and are easy to share with stakeholders. These tools allow users to create and format documents, tables, and charts to capture and organize requirements effectively. They also offer features like track changes, comments, and version control, which facilitate collaboration and feedback from stakeholders. Additionally, office productivity tools are widely used and familiar to most people, making it easier to share and distribute requirement documents with a broader audience.

    Rate this question:

  • 32. 

    Which of the following statements about use case associations is true:

    • An 'extends' use case is functionally equivalent to an alternate flow of events

    • An 'includes' use case must be complete if it is not directly triggered by an actor.

    • UML standards mandate that an Activity Diagram must be developed to accompany a Use Case diagram.

    • A 'depends' use case retains the flow of events where the alternate paths are not restricted.

    Correct Answer
    A. An 'extends' use case is functionally equivalent to an alternate flow of events
  • 33. 

    Which stakeholders are involved in the document elicitation results activity?

    • The business analyst.

    • The project team.

    • All stakeholders.

    • The business analyst and the stakeholder(s) the requirements were elicited from.

    Correct Answer
    A. The business analyst.
    Explanation
    The correct answer is "The business analyst and the stakeholder(s) the requirements were elicited from." In the document elicitation results activity, the business analyst is involved as they are responsible for gathering and documenting the requirements. Additionally, the stakeholders from whom the requirements were elicited are also involved as they provide the necessary information and insights for the documentation process. The project team and all stakeholders may also be involved to some extent, but the key players in this activity are the business analyst and the stakeholders whose requirements were elicited.

    Rate this question:

  • 34. 

    Clara is a new BA on a project. Tomas, the BA who defined the business need, was transferred to the company’s headquarters. The instructions he left Clara were to look at the existing capabilities related to the business need and figure out what was needed. Clara was unsure of what capabilities meant, thinking that they were system features. Tomas told her that capabilities could include:

    • Products, services, processes, and solution scope.

    • Products, services, events, and software features.

    • Software features, tasks, events, and requirements.

    • Products, services, goals, and assumptions.

    Correct Answer
    A. Products, services, events, and software features.
    Explanation
    The correct answer is "Products, services, events, and software features." This is because capabilities refer to the abilities or functionalities that a system or solution should have in order to meet the business need. In this context, products and services are the tangible offerings, events are specific occurrences or activities, and software features are the specific functionalities that the system should have. These are all relevant aspects to consider when determining what is needed to address the business need.

    Rate this question:

  • 35. 

    Christina is working with a business owner who wants to take the organization in a new direction. He tells her that his instincts have been right in the past, and he is certain that this new initiative is the right thing for the company. Christina recommends that she perform a feasibility study. He reluctantly agrees. Christina proceeds. What technique does she use and which task is it associated with?

    • Feasibility analysis (technique) and define business case (task).

    • Alternatives Generation (technique) and determine solution approach (task).

    • Current Capability Analysis (technique) and assess capability gaps (task).

    • Feasibility analysis (technique) and determine solution approach (task).

    Correct Answer
    A. Feasibility analysis (technique) and determine solution approach (task).
    Explanation
    The correct answer is Feasibility analysis (technique) and determine solution approach (task). In this scenario, Christina recommends performing a feasibility study to assess the viability and practicality of the new initiative proposed by the business owner. This involves analyzing various factors such as market conditions, resources, risks, and potential outcomes. By conducting a feasibility analysis, Christina can determine if the new direction is feasible and identify the best approach or solution for implementing it.

    Rate this question:

  • 36. 

    What are the outputs of preparing for elicitation?

    • Organizational assets, requirements work plan.

    • Requirements work plan, stakeholder communication, risk analysis.

    • Observation, prototype, assigned resources.

    • Supporting materials, scheduled resources.

    Correct Answer
    A. Supporting materials, scheduled resources.
    Explanation
    The outputs of preparing for elicitation include supporting materials and scheduled resources. Supporting materials refer to any documents or resources that can aid in the elicitation process, such as templates, guidelines, or previous project documentation. Scheduled resources refer to the allocation of specific individuals or teams who will be involved in the elicitation activities. These outputs are essential for ensuring that the elicitation process is well-prepared and organized, allowing for effective and efficient gathering of requirements from stakeholders.

    Rate this question:

  • 37. 

    Which stakeholders participate in confirming elicitation results

    • The project team

    • The BA.

    • Any stakeholder who has participated in elicitation tasks.

    • Stakeholders with enough authority to approve requirements.

    Correct Answer
    A. Any stakeholder who has participated in elicitation tasks.
    Explanation
    Any stakeholder who has participated in elicitation tasks can participate in confirming elicitation results. This means that individuals who have been involved in the process of gathering requirements and conducting elicitation activities can provide their input and validate the results. This ensures that the requirements collected accurately reflect the needs and expectations of the stakeholders involved. The confirmation of elicitation results is crucial to ensure that the requirements are comprehensive and meet the necessary criteria for approval and implementation.

    Rate this question:

  • 38. 

    Tasks for Requirements Elicitation apply the LEAST to which of these situations:

    • A purchased software system.

    • Developing a risk register

    • An enhancement to an existing automation system.An enhancement to an existing automation system.

    • An enhancement to a business system.

    Correct Answer
    A. Developing a risk register
    Explanation
    Tasks for requirements elicitation involve gathering and documenting the needs and expectations of stakeholders in order to define the requirements for a system. In the case of a purchased software system, requirements elicitation may still be necessary to ensure that the system meets the specific needs of the organization. Similarly, when enhancing an existing automation system or business system, requirements elicitation is important to understand the desired changes and ensure they align with the organization's goals. However, developing a risk register may not require extensive requirements elicitation as it primarily involves identifying and assessing potential risks, rather than defining specific system requirements.

    Rate this question:

  • 39. 

    Which of the following list of techniques or their elements are most applicable to preparing a business case?

    • Cost-Benefit Analysis, Payback Period, and SWOT analysis.

    • Document Analysis, Estimating techniques, and Net Present Value.

    • Goal Baselining, Estimating techniques, and SWOT analysis.

    • Competitive analysis and benchmark studies, Estimating techniques, and Reverse Engineering.

    Correct Answer
    A. Cost-Benefit Analysis, Payback Period, and SWOT analysis.
    Explanation
    The techniques or elements that are most applicable to preparing a business case are Cost-Benefit Analysis, Payback Period, and SWOT analysis. Cost-Benefit Analysis helps in evaluating the costs and benefits of a project or investment. Payback Period determines how long it takes for an investment to generate enough cash flows to recover the initial investment. SWOT analysis helps in identifying the strengths, weaknesses, opportunities, and threats associated with a business venture. These techniques are essential in assessing the financial viability, potential risks, and competitive position of a business case.

    Rate this question:

  • 40. 

    In a meeting with a business owner about a new initiative, Eva learned that although the business owner expected pushback from some stakeholders, the initiative was an important one for the survival of the company. Eva takes this information into account when she:

    • Determines the solution approach.

    • Defines the business case.

    • Defines the solution scope.

    • Defines the business need.

    Correct Answer
    A. Defines the business case.
    Explanation
    Eva takes the information into account when she defines the business case because understanding that the initiative is important for the survival of the company helps her make a compelling argument for why the initiative should be pursued. The business case outlines the benefits, costs, and risks associated with the initiative, and by incorporating the knowledge of potential pushback and the importance of the initiative, Eva can build a strong case that justifies the need for the initiative and convinces stakeholders to support it.

    Rate this question:

  • 41. 

    Which of the following best represent forms of documentation??

    • Meeting minutes, whiteboards, town hall meeting.

    • Audio recording, virtual whiteboard..

    • Meeting minutes, videotaping, requirements workshop.

    • Communication plan, project plan, requirements plan.

    Correct Answer
    A. Audio recording, virtual whiteboard..
    Explanation
    The forms of documentation mentioned in the answer, audio recording and virtual whiteboard, are commonly used methods to document information. Audio recording allows for the capturing of verbal discussions and meetings, while a virtual whiteboard provides a digital platform for visual documentation and collaboration. Both of these methods can be used to record and document important information, discussions, and ideas.

    Rate this question:

  • 42. 

    The technique of Interface Analysis is best suited for which of the following:

    • Allowing an online focus group to include members located remotely while participating by a network connection.

    • Reaching agreements with stakeholders on what interfaces are needed.

    • Coordinating the activities used to elicit interface requirements.

    • Capturing requirements attributes for interfaces.

    Correct Answer
    A. Reaching agreements with stakeholders on what interfaces are needed.
    Explanation
    Interface Analysis is a technique that helps in reaching agreements with stakeholders on what interfaces are needed. This technique involves analyzing and understanding the requirements and preferences of stakeholders in order to determine the interfaces that will best meet their needs. It helps in identifying the necessary interfaces and ensuring that all stakeholders are on the same page regarding their requirements. By using Interface Analysis, organizations can effectively communicate and collaborate with stakeholders to reach a consensus on the interfaces that will be implemented.

    Rate this question:

  • 43. 

    Planning the business analysis approach includes determining how to:

    • Prioritize requirements.

    • Make best use of earned value for determining the health of the business analysis activities.

    • Analyze risk probability and impact.

    • Store and access project historical records.

    Correct Answer
    A. Prioritize requirements.
    Explanation
    Planning the business analysis approach involves determining how to prioritize requirements. This means deciding which requirements are most important and need to be addressed first. By prioritizing requirements, the business analyst can ensure that the most critical needs of the stakeholders are met and that the project is focused on delivering the highest value. This helps in efficient resource allocation and ensures that the project is aligned with the business goals and objectives.

    Rate this question:

  • 44. 

    What is a business policy?

    • A non-actionable directive that supports a business goal.

    • An actionable directive that supports a business goal.

    • A passive directive that supports a business goal.

    • A manual that has been created to show the roles and responsibilities of the team.

    Correct Answer
    A. A non-actionable directive that supports a business goal.
    Explanation
    A business policy is a non-actionable directive that supports a business goal. This means that it is a guiding principle or rule that outlines the desired outcome for the business, but it does not provide specific steps or actions to achieve that outcome. Instead, it sets the overall direction and framework for decision-making and strategy implementation.

    Rate this question:

  • 45. 

    Susan thinks she is done with her requirements analysis on a project. Her project manager sent her a terse email telling her she is not done yet. He also sent her the business case for the project, and asked her to complete one more important task to ensure the requirements support the business case. What activity does Susan need to complete?

    • Obtain approval of the requirements

    • Identify any missing or incorrect requirements.

    • Requirements verification.

    • Requirements validation.

    Correct Answer
    A. Requirements validation.
    Explanation
    Susan needs to complete the activity of requirements validation. This involves ensuring that the requirements she has gathered and analyzed align with the business case for the project. It involves checking if the requirements are complete, accurate, and meet the intended objectives of the project. By validating the requirements, Susan can ensure that they are in line with the overall goals and objectives of the project, and make any necessary adjustments or corrections if needed.

    Rate this question:

  • 46. 

    In the course of eliciting the business process flow, the BA encounters internal and external policies which govern the use of business data across multiple processes. In this situation, the BA should do which of the following

    • Defer the discussion to the Business Rule Management team as an external resource and outside the scope of the project team.

    • Develop Business Rule statements that do not constrain how the business operates so as to avoid being prescriptive.

    • Attempt to capture all relevant business rules as part of the user and functional requirements documentation.

    • Document Business Rules in some form of Business Rules Catalog since a single rule may impact a number of processes.

    Correct Answer
    A. Document Business Rules in some form of Business Rules Catalog since a single rule may impact a number of processes.
    Explanation
    The correct answer is to document business rules in some form of business rules catalog since a single rule may impact a number of processes. This is because when the BA encounters internal and external policies governing the use of business data, it is important to capture and document these rules to ensure that they are followed consistently across multiple processes. By documenting them in a business rules catalog, the BA can easily reference and communicate these rules to the project team and stakeholders, ensuring that they are properly implemented.

    Rate this question:

  • 47. 

    Your company has just purchased a COTS package. You were selected as the business analyst for the project because of your expertise in situations with reduced time or cost to implement required changes. This is an example of what?

    • Business knowledge.

    • Domain knowledge.

    • Organization knowledge.

    • Solution knowledge.

    Correct Answer
    A. Solution knowledge.
    Explanation
    The given scenario describes a situation where the business analyst is selected for their expertise in situations with reduced time or cost to implement required changes. This expertise is related to understanding and working with the solution, which is the COTS package that the company has purchased. Therefore, the correct answer is solution knowledge.

    Rate this question:

  • 48. 

    Ajay is planning a short survey to elicit requirements for a project that will improve the paperless statement function of the financial institution he works for. He will survey approximately 8700 financial advisors at 130 branches spread across 5 countries. What are the primary advantages and disadvantages that Ajay might consider?

    • Surveys are done when it is impractical to interview stakeholders.

    • Surveys are not effective for collecting information about actual behaviors, but open-ended questions can yield insights

    • Closed-ended questions are useful when the range of responses is well understood and they provide more detail than open-ended questions.

    Correct Answer
    A. Surveys are not effective for collecting information about actual behaviors, but open-ended questions can yield insights
    Explanation
    Surveys may not be effective for collecting information about actual behaviors because they rely on self-reporting, which may not always accurately reflect real behavior. However, open-ended questions can still provide valuable insights as they allow respondents to provide detailed and subjective information. Closed-ended questions, on the other hand, are more useful when the range of possible responses is well-defined and can provide more specific and detailed information compared to open-ended questions. Therefore, Ajay should consider the limitations of surveys in capturing actual behaviors but can still gather valuable insights through open-ended questions.

    Rate this question:

  • 49. 

    In order to conduct elicitation activities, what tasks, documents or knowledge will you need to move forward?

    • Plan requirements management, plan requirements communication.

    • Prepare for elicitation, execute requirements work plan.

    • Plan requirements management, conduct stakeholder analysis.

    • Confirm elicitation resources, build requirements work plan.

    Correct Answer
    A. Plan requirements management, conduct stakeholder analysis.
    Explanation
    To conduct elicitation activities, it is important to have a plan for requirements management, which includes organizing and controlling the requirements throughout the project. Additionally, conducting stakeholder analysis is necessary to identify and understand the needs, interests, and expectations of the stakeholders. By analyzing the stakeholders, the requirements can be effectively elicited and managed to ensure successful project outcomes.

    Rate this question:

Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 21, 2011
    Quiz Created by
    Umarsingh
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.