1.
What are the 3 broad categories that all Altiris product fit in? (select 3)
Correct Answer(s)
A. Automated Operations
C. Enforcable Security
D. Lifecycle Management
Explanation
The three broad categories that all Altiris products fit into are Automated Operations, Enforcable Security, and Lifecycle Management. Automated Operations refers to the automation of various IT operations and tasks. Enforcable Security involves ensuring the security and compliance of IT systems and data. Lifecycle Management encompasses the management of the entire lifecycle of IT assets, from acquisition to disposal.
2.
What are 3 major reasons that customers buy Altiris products? (select 3)
Correct Answer(s)
B. IT Pressures
C. Projects
D. Mergers & Aquisitions
Explanation
Customers buy Altiris products for three major reasons: IT Pressures, Projects, and Mergers & Acquisitions. IT Pressures refer to the challenges and demands faced by IT departments, such as the need for efficient management and automation of IT systems. Projects indicate the customers' requirement for specific solutions to support their projects and initiatives. Mergers & Acquisitions suggest that customers may need Altiris products to facilitate the integration and consolidation of IT systems during corporate mergers or acquisitions. These three reasons highlight the value and relevance of Altiris products in addressing customers' IT needs and challenges.
3.
Before migrating to Windows 7, what 3 things do businesses need to know?
Correct Answer
C. What hardware they have, where it is and what software it's running
Explanation
Before migrating to Windows 7, businesses need to know what hardware they have, where it is located, and what software it is running. This information is crucial for planning and ensuring a smooth transition to the new operating system. By understanding their existing hardware and software infrastructure, businesses can identify any compatibility issues, determine if any upgrades or replacements are necessary, and develop a comprehensive migration strategy. This knowledge will help businesses minimize disruptions and optimize the performance of Windows 7 within their IT environment.
4.
Client Management Suite is licensed per node.
Correct Answer
A. True
Explanation
The explanation for the given correct answer is that Client Management Suite is licensed per node. This means that each individual device or node that is managed using the Client Management Suite requires a separate license. Therefore, the statement "Client Management Suite is licensed per node" is true.
5.
How many licenses of Server Management Suite would a customer need if they had 1 physical box with 10 instances running?
Correct Answer
C. Eleven
Explanation
If a customer has 1 physical box with 10 instances running, they would need 11 licenses of Server Management Suite. This is because each instance running on the physical box requires a separate license, so 10 instances would require 10 licenses. Additionally, the customer would also need one license for the physical box itself. Therefore, the total number of licenses needed would be 11.
6.
Asset Management Suite is licensed per concurrent user.
Correct Answer
A. True
Explanation
The given statement is true. Asset Management Suite is licensed per concurrent user, which means that the license allows a certain number of users to access the software simultaneously. This type of licensing is common for software that is used by multiple users within an organization, as it allows for cost-effective usage and ensures that the software is available to all users as needed.
7.
Which of the following does a customer need if they want ServiceDesk for 10 users? (select one or more)
Correct Answer(s)
A. ServiceDesk base pack
C. 5 ServiceDesk Analyst licenses
Explanation
A customer would need the ServiceDesk base pack in order to have the basic functionality of ServiceDesk. Additionally, they would need 5 ServiceDesk Analyst licenses to allow 5 users to access and use the ServiceDesk system.
8.
What should you do if you have a customer who wants to renew their education bundle?
Correct Answer
B. Get the customer details, number of nodes and contact Symantec for help
Explanation
To renew the education bundle for a customer, it is necessary to gather the customer details and the number of nodes they have. Then, the next step is to contact Symantec for assistance in the renewal process. This indicates that Symantec has the necessary information and resources to help with the renewal and can provide the customer with the appropriate guidance and support.
9.
Which of the following are true about NetX? (select more than one)
Correct Answer(s)
A. NetX is Client Management Suite for sub 500 node customers
B. NetX includes SQL Express licensing
D. NetX user licenses must be purchased with the NetX appliance license
Explanation
NetX is a Client Management Suite specifically designed for customers with less than 500 nodes. It includes SQL Express licensing, allowing users to manage their IT environment effectively. Additionally, NetX user licenses must be purchased along with the NetX appliance license, ensuring proper usage and access to the suite's features.
10.
Which of the following compete with Altiris? (select more than one)
Correct Answer(s)
B. Tivoli
C. Kace
E. Landesk
Explanation
McAfee and Adobe do not compete with Altiris as they are primarily focused on antivirus and software solutions respectively. Tivoli, Kace, and Landesk, on the other hand, are all competitors of Altiris as they offer similar IT management and service desk solutions.