1.
True or False
When dealing with Speech the only thing different from Communications is you have the context in it.
Correct Answer
A. True
Explanation
The statement is suggesting that the only difference between speech and communication is the presence of context in speech. This means that while communication can occur without context, speech specifically requires context. However, without further information, it is difficult to fully understand the context of this question and provide a comprehensive explanation.
2.
True or False
When looking at characteristics of effective speakers the one that should never be used is Humor, due to not knowing which joke or people will be insulted by it.
Correct Answer
B. False
Explanation
Humor can be a valuable characteristic of effective speakers as it helps to engage the audience, make the message more memorable, and create a positive atmosphere. While it is true that jokes can sometimes offend people, effective speakers can use humor in a thoughtful and inclusive way, ensuring that it is appropriate for the audience and the context. Therefore, the statement that humor should never be used due to the risk of insulting people is false.
3.
Give the audience definitions, descriptions, or information that teach a topic.
Correct Answer
B. Informative
Explanation
Informative refers to providing definitions, descriptions, or information that educates the audience about a particular topic. Unlike persuasive content, which aims to convince or persuade the audience, informative content focuses on imparting knowledge and increasing understanding. It is meant to be factual, objective, and unbiased, presenting information in a clear and concise manner. Informative content helps the audience gain new insights, learn new concepts, or deepen their understanding of a subject without any intent to influence their opinions or beliefs.
4.
Use a strong argument based on reliable data in order to create a change in belief, behaviour, or attitude.
Correct Answer
A. Persuasive
Explanation
Persuasive communication is the most effective in creating a change in belief, behavior, or attitude. Numerous studies have shown that persuasive messages have a greater impact on individuals compared to informative or entertaining ones. Persuasive communication appeals to emotions and uses strong arguments backed by reliable data to convince people to change their perspective or take a specific action. It taps into the cognitive and emotional processes of individuals, making them more likely to adopt new beliefs, behaviors, or attitudes. Therefore, persuasive communication is the best approach when the goal is to create a significant change in belief, behavior, or attitude.
5.
When would the Company officer use an informative type of speech, pick the one that is not one?
Correct Answer
C. Talk to the council on responds time and how to lower our times
Explanation
An informative type of speech would typically be used to provide status reports, describe events, and provide unit-level training. However, talking to the council about response time and how to lower it is not considered an informative type of speech. This type of speech would be more persuasive or persuasive-informative in nature, as it aims to convince the council to take action to improve response times.
6.
True or False
When giving a speech on a report, you should always hand out a report to the audience and give them time to respond with questions.
Correct Answer
A. True
Explanation
When giving a speech on a report, it is generally recommended to hand out a report to the audience and give them time to respond with questions. This allows the audience to follow along with the information being presented and gives them an opportunity to ask any clarifying questions or seek further information. It enhances the overall understanding and engagement of the audience, making the speech more effective.
7.
True or False
When dealing with reporters and they say that it is off the record, the reporter is held accountable for that it comes out in there report.
Correct Answer
B. False
Explanation
When dealing with reporters and they say that it is off the record, the reporter is not held accountable for that it comes out in their report.
8.
The outline has the following three main parts, pick the one that is not one.
Correct Answer
A. Heading
Explanation
The correct answer is "Heading" because it is not one of the main parts of an outline. An outline typically consists of an introduction, body, and conclusion, which help to organize and structure the content of a piece of writing. The heading, on the other hand, is a separate element that is often used to provide a title or heading for a section or subsection within the outline.
9.
Effective Speakers usually evaluate their speeches to determine whether the following three essential goals have been met, all but one, pick the bad one.
Correct Answer
B. Speech must be started on time and finished on time
Explanation
Effective speakers usually evaluate their speeches to determine whether the speech can be understood by the audience, whether it achieves its intended purpose, and whether the speaker's efforts are ethical. However, the one goal that is not essential for an effective speech is that it must be started on time and finished on time. While it is important to respect the audience's time, the effectiveness of a speech should not be solely judged based on its duration. The content, delivery, and impact on the audience are more significant factors in evaluating the success of a speech.
10.
Documents are written for specific purposes, which is not one of them.
Correct Answer
A. Humor
Explanation
Documents are written for various purposes such as educating, persuading, informing, and enlightening. However, humor is not typically a purpose of documents. While humor may be used as a tool within a document to engage the reader or add a light-hearted tone, it is not the primary purpose for which documents are created. The main focus of documents is usually to convey information, present arguments, or provide guidance, rather than solely aiming to entertain or amuse the reader.
11.
The ______ of the document is the subject or topic and how broad or narrow the coverage of it is.
Correct Answer
B. Scope
Explanation
The scope of a document refers to its subject or topic and the extent to which it covers that subject. It determines how broad or narrow the coverage of the document is. The scope defines the boundaries and limitations of the document, outlining what will be included and excluded. It helps to establish the focus and depth of the content, ensuring that it stays within the intended parameters.
12.
True or False
Paragraphs are visual references points that indicate a division of the topic for the reader.
Correct Answer
B. False
Explanation
Paragraphs are not visual reference points, but rather they are structural units of a written text that help organize and present information in a coherent manner. They serve to separate different ideas or points within a topic, allowing the reader to easily follow the flow of the text. While paragraphs can sometimes be visually indicated by indentation or spacing, their primary function is to provide a logical division of ideas, rather than serving as visual reference points.
13.
True or False
Memos are valuable because they cause the writer to commit to a certain course of action. They also provide a chain of communication and evidence of action on a specific topic.
Correct Answer
A. True
Explanation
Memos are valuable because they cause the writer to commit to a certain course of action. By writing a memo, the writer is documenting their decision and making it more official. Additionally, memos provide a chain of communication as they are typically used to convey important information or instructions within an organization. They also serve as evidence of action taken on a specific topic, ensuring accountability and transparency. Therefore, the statement that memos are valuable because they cause the writer to commit to a certain course of action and provide a chain of communication and evidence is true.
14.
An e-mail policy that explains content, use and distribution guidelines can prevent legal actions based on the perceptions of a hostile workplace or libellous or slanderous statement.
Correct Answer
C. Liability protection
Explanation
The e-mail policy that explains content, use, and distribution guidelines can prevent legal actions based on the perceptions of a hostile workplace or libelous or slanderous statement. By having clear guidelines in place, employees are aware of what is acceptable and what is not when it comes to using email for communication. This helps to protect the organization from potential liability issues that may arise from inappropriate or harmful content being distributed through email.
15.
Proper creation and use of e-mails help to convey professional images of department of organizations
Correct Answer
A. Professionalism
Explanation
Creating and using e-mails in a professional manner is important for conveying a professional image of an organization's department. By using proper email etiquette, such as using formal language, addressing recipients respectfully, and formatting messages professionally, employees can demonstrate their professionalism and represent their department in a positive light. This can help build trust and credibility with clients, stakeholders, and colleagues. Additionally, professional emails are more likely to be taken seriously and can contribute to effective communication and collaboration within the organization.
16.
Legal requirements define the legal obligations and requirements that are necessary to meet specifications. This can also be called _______.
Correct Answer
B. Boilerplate
Explanation
Boilerplate refers to standardized language or clauses that are commonly used in legal documents. It includes the necessary legal requirements and obligations that need to be included in a contract or agreement. This term is often used to describe the generic or standard sections of a legal document that can be reused or adapted for different purposes. In the context of the question, boilerplate is the appropriate term to describe the legal obligations and requirements that must be met to meet specifications.