1.
How many hard-surface cleaners do Arrow manufacture that the new brochure designates as being suitable for the Food Industry?
Correct Answer
C. 18
Explanation
Bacteriacidal Hydroclean, Germfree Fab, Sanifoam, Saniwash Foam, FPC, FPC with Foam, Chloroclean with Foam, Chloroclean SMS, Chloroclean SMS with Foam, C.I.P 33, HT20, Sodaklenz, Sodaklenz Excel, Acifoam, System Descaler, Germfree 61, Germfree 61 plus
2.
Hover over the image - What single word brand name would you expect to see written here on this piece of equipment?
Correct Answer
dosatron
Explanation
The word "dosatron" is the single word brand name that would be expected to be seen written on the piece of equipment.
3.
Which two products would you suggest as most likely to be used for Process Scale Removal in the Food and Drink industry?
Correct Answer
B. System Descaler and Acifoam
Explanation
System Descaler and Acifoam are the most likely products to be used for Process Scale Removal in the Food and Drink industry. System Descaler is specifically designed to remove scale and deposits from equipment and surfaces, making it suitable for scale removal in industrial processes. Acifoam is a foaming acid cleaner that is effective in removing scale and mineral deposits. Together, these two products provide a comprehensive solution for scale removal in the Food and Drink industry.
4.
Which of the following groups of liquid products under the Food Processing section of the new catalogue - are described as 'high alkaline'? - note some of the listed have foaming and no/low foam versions.
Correct Answer
C. Chloroclean with Foam, FPC & CS Solution
Explanation
The correct answer is Chloroclean with Foam, FPC & CS Solution. These products are described as 'high alkaline' in the Food Processing section of the new catalogue.
5.
Tested to EN 1276 and effective against salmonella typhi,
pseudomonas aeriginosa, staphylococcus aureus, E-coli, and
entirococcus hirea. - NAME THE PRODUCT(Listed under Food Processing)
Correct Answer
B. Chloroclean
Explanation
Chloroclean is the correct answer because it has been tested to EN 1276 and proven to be effective against salmonella typhi, pseudomonas aeriginosa, staphylococcus aureus, E-coli, and entirococcus hirea. This suggests that Chloroclean is a product that can be used in food processing to effectively eliminate these bacteria and ensure food safety.
6.
Which hard surface cleaner is noted in the new brochure as being especially applicable to the Dairy Industry?
Correct Answer
C. H.T. 20
Explanation
H.T. 20 is noted in the new brochure as being especially applicable to the Dairy Industry.
7.
Which of the following group of products are described in the Food Processing section of the catalogue as 'non-caustic' ?
Correct Answer
C. Bactericidal Hydroclean, Germfree Fab, Saniwash
Explanation
The correct answer is Bactericidal Hydroclean, Germfree Fab, Saniwash. These products are described as 'non-caustic' in the Food Processing section of the catalogue.
8.
Which of the following products is described as biocidal?
Correct Answer
B. Bactericidal Hydroclean
Explanation
Bactericidal Hydroclean is described as biocidal because it has properties that can kill or inhibit the growth of bacteria. The term "bactericidal" refers to the ability to destroy bacteria, making Bactericidal Hydroclean an effective product for sanitizing and disinfecting surfaces.
9.
Which country's Fishing Industry is listed numerous times in relation to the approvals cited for many of the products in the Food Processing section of the Arrow brochure?
Correct Answer
D. Icelandic
Explanation
The correct answer is Icelandic. This can be inferred from the information provided that the Fishing Industry of Iceland is mentioned multiple times in relation to the approvals cited for many of the products in the Food Processing section of the Arrow brochure.
10.
What % Phosphoric Acid is System Descaler?
Correct Answer
D. 40%
Explanation
The correct answer is 40%. This means that System Descaler does not contain any phosphoric acid.
11.
Which of the following products contains Hypochlorite?
Correct Answer
B. Chloroclean
Explanation
Chloroclean is the correct answer because it contains Hypochlorite.
12.
What does this logo indicate?
Correct Answer
C. NSF - National Sanitisation Foundation
Explanation
The logo "NSF - National Sanitisation Foundation" indicates that the organization is focused on promoting and ensuring proper sanitization practices. They likely provide guidelines, certifications, and support to businesses in the food industry to maintain high standards of cleanliness and hygiene.
13.
C.I.P is an abbreviation for
Correct Answer
E. Cleaning in Place
Explanation
C.I.P stands for Cleaning in Place, which refers to a method of cleaning equipment and machinery without disassembling them. This process is commonly used in industries such as food and beverage, pharmaceuticals, and dairy, where it is necessary to maintain high levels of cleanliness and hygiene. Cleaning in Place involves the use of specialized cleaning solutions and equipment to remove dirt, debris, and contaminants from the surfaces of equipment, ensuring that they are thoroughly cleaned and ready for the next production cycle.
14.
Hover over the picture. These 2 logos signify pack/container sizes in the new brochure, but which ones? From left to right which is which?
Correct Answer
C. 210L Drum & 1000L 'IBC'
Explanation
The correct answer, 210L Drum & 1000L 'IBC', signifies that the logo on the left represents a 210L drum and the logo on the right represents a 1000L 'IBC'.
15.
Arrow have a team dedicated to meeting the ongoing requirements of REACH. But what does the Acronym REACH denote?
Correct Answer
A. Registration, Evaluation and Authorisation of Chemicals
Explanation
The correct answer is "Registration, Evaluation and Authorisation of Chemicals." REACH is a regulation of the European Union that aims to improve the protection of human health and the environment from the risks that can be posed by chemicals. It requires companies to register and provide information on the properties and uses of chemicals, evaluate their potential risks, and obtain authorization for substances of very high concern. This acronym accurately represents the main components of the REACH regulation.
16.
What is one of the realistic advantages of using one of the 'Non-Caustic' cleaning products listed in the Food Processing section of the new Arrow brochure?
Correct Answer
C. Non-damaging to soft-metals and galvanised surfaces.
Explanation
One of the realistic advantages of using a 'Non-Caustic' cleaning product listed in the Food Processing section of the new Arrow brochure is that it is non-damaging to soft-metals and galvanized surfaces. This means that these cleaning products can be safely used on delicate surfaces without causing any damage or corrosion.
17.
Which is the only product listed in the Food Processing section of the new Arrow brochure available in a trigger spray?
Correct Answer
E. Germfree 61
Explanation
Germfree 61 is the only product listed in the Food Processing section of the new Arrow brochure available in a trigger spray.
18.
Why would hygiene management personnel conduct a swab test in a food manufacturing environment?
Correct Answer
A. A testing process to monitor and therefore enable control of microbiological contamination on surface areas.
Explanation
Hygiene management personnel would conduct a swab test in a food manufacturing environment to monitor and control microbiological contamination on surface areas. This testing process helps to identify any potential sources of contamination and allows for appropriate measures to be taken to prevent the spread of harmful bacteria. By regularly conducting swab tests, hygiene management personnel can ensure that proper cleaning and sanitization procedures are in place to maintain food safety standards.
19.
HACCP is used to descibe an internationally recognised way of managing food safety and protecting consumers. . but what does HACCP denote?
Correct Answer
E. Hazard Analysis and Critical Control Point
Explanation
HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognized way of managing food safety and protecting consumers. This system involves identifying and evaluating potential hazards in food production and implementing control measures to prevent or eliminate these hazards. Critical control points are specific points in the production process where control measures can be applied to prevent, eliminate, or reduce a hazard to an acceptable level. The HACCP system helps ensure that food is safe for consumption by systematically identifying and controlling potential hazards throughout the food production process.
20.
Their website is an excellent learning resource for the industry (www.food.gov.uk) They were set up in 2000 as a government department with a remit of protecting public health and consumer interests in relation to food.Their logo is pictured here . . .Who are they?
Correct Answer
C. Food Standards Agency (FSA)
Explanation
The correct answer is Food Standards Agency (FSA). The website mentioned, www.food.gov.uk, belongs to this organization. The explanation states that the agency was established in 2000 as a government department with the purpose of protecting public health and consumer interests in relation to food. The logo of the agency is also mentioned.
21.
Which two famous beverage brands can Arrow currently boast as customers?
Correct Answer
E. Coca-Cola & Britvic
Explanation
Arrow currently boasts Coca-Cola and Britvic as customers.
22.
Calling your TSM colleagues for best practice, tips, hints and advice should always be encouraged. Which TSM's one in the North with a good track record of managing and winning food accounts and one in the South with a strong food industry background would welcome your call?
Correct Answer
D. Mick Clarke & Gordon Muscat
Explanation
Mick Clarke and Gordon Muscat would be the best choice to call because they have a good track record of managing and winning food accounts. Additionally, Mick Clarke is located in the North and Gordon Muscat has a strong food industry background, making them well-suited to provide the best practice, tips, hints, and advice needed in this situation.
23.
You are an Arrow 'Territory Sales Manager' and you are still working on opening your first food account, by what date will you need to bring them 'on-board' to keep up with the objective set in the 2010 Arrow Sales Conference?
Correct Answer
B. March 31st 2010
24.
Which is the only product in the Food Processing section of the New Arrow Brochure which is described as carrying a perfume?
Correct Answer
E. None of the above - all the products in the Food Processing section are non-perfumed
Explanation
The correct answer is "None of the above - all the products in the Food Processing section are non-perfumed." This means that none of the listed products in the Food Processing section of the New Arrow Brochure are described as carrying a perfume. Therefore, the correct answer is that there is no product in the Food Processing section that is described as carrying a perfume.
25.
Which is the only product in the Food Processing section of the New Arrow Brochure which details 4 different dilution rates for differing applications, the fourth of which is 1:180 (suggested for terminal sanitising)
Correct Answer
D. Germfree Fab
Explanation
Germfree Fab is the only product in the Food Processing section of the New Arrow Brochure that details 4 different dilution rates for differing applications, with the fourth dilution rate being 1:180, which is suggested for terminal sanitizing.
26.
Which is the only product in the Food Processing section of the New Arrow Brochure which is available in an aerosol?
Correct Answer
B. Sanifoam
Explanation
Sanifoam is the only product in the Food Processing section of the New Arrow Brochure that is available in an aerosol.
27.
Which of the following could potentially form part of the 'Arrow Solution' for the Food & Beverage Industry?
Correct Answer
E. All of the above
Explanation
All of the options listed in the question could potentially form part of the 'Arrow Solution' for the Food & Beverage Industry. This means that all of these options, including the provision of training and documentation, free-on-loan installation of dosing and control mechanisms, assistance with cleaning schedules, and partnership and support in relation to all aspects of cleaning, are considered as potential components of the solution for the industry.
28.
Which of the following pairs of product would you most likely recommend for the removal of carbonised (burnt) food residues such as those you might find in a bakery environment?
Correct Answer
B. Sodaklenz or Metaklenz
Explanation
Sodaklenz or Metaklenz would be the most likely recommendation for the removal of carbonised food residues in a bakery environment. These products are specifically designed for cleaning and removing tough stains, such as burnt food residues. They are likely to have strong cleaning agents that can effectively dissolve and remove carbonised food particles. Additionally, their formulation may be suitable for use in a bakery environment, considering the specific cleaning needs and potential food safety requirements in such settings.
29.
(Hover over the image) - In TWO WORDS - How would you typically describe this piece of equipment
Correct Answer
blend center
blend centre
Explanation
The given correct answer for this question is "blend center" or "blend centre". This suggests that the piece of equipment being referred to is typically used for blending purposes.
30.
Not in the Food Processing Section of the New Arrow Brochure - but a potential 'door-opener' for the industry - the Arrow lubricant range boasts 3 products with NSF approved formulae - one is the aptly named 'Food Grade Lubricant' but what are the other TWO?
Correct Answer
B. Chain Lube & Silslide
Explanation
The correct answer is Chain Lube & Silslide. These two products are not mentioned in the Food Processing Section of the New Arrow Brochure, but they have NSF approved formulae. The other options listed do not include both Chain Lube and Silslide as the correct answer does.
31.
Personal hygiene regulations and hand washing regimes for staff are more stringent in the food manufacturing industry than almost any other environment. Arrow's skincare range should form part of any solution with regard to winning this type of account. Which of the following statements would NOT be accurate in describing Handisan (Liquid Skin Sanitiser C126)?
Correct Answer
B. Kills 100% of all common bacteria
Explanation
The claim is 99.999% of common bacteria
32.
An ideal environment for bacterial growth would be - in moist food at 37°C. In these conditions a single bacterium cell will multiply at a rate of dividing into two every six minutes.If a single bacterium was left for 6 hours in these conditions, it would turn into how many cells?
Correct Answer
B. 130,127
Explanation
In the given scenario, a single bacterium is able to divide into two every six minutes. Therefore, in one hour (60 minutes), the bacterium will divide into two 10 times. Since the bacterium is left for 6 hours, it will undergo 10 divisions for each hour, resulting in a total of 60 divisions. Starting with one bacterium, after 60 divisions, the total number of cells will be 2^60, which is equal to 1,152,921,504,606,846,976. However, the answer choices provided do not match this number. Therefore, the correct answer is not available.
33.
Bacterial growth can occur in any food cooked or uncooked. Pathogens can be particularly prevalent in prepared food - such as gravies, sauces, salads, sandwiches, pies etc.However 4 of the 5 following food groups would be considered high-risk with regard to food safety?Which of the 5 would normally be considered lower risk?
Correct Answer
C. Bread
Explanation
Bread is considered lower risk compared to the other food groups listed. While bacterial growth can occur in any food, the risk of pathogens is generally lower in bread compared to raw poultry, uncooked shellfish, cooked rice and pasta, and unpasteurized egg and dairy products. This is because bread does not provide the ideal conditions for bacterial growth, such as moisture and nutrients, as compared to the other food groups. Therefore, the likelihood of foodborne illnesses from consuming bread is generally lower.
34.
Your trying to build your Food Industry 'prospect pipeline'. Which of the following job descriptions/ individuals, all of which you would probably find in a Food Manufacture business, would be potentially involved in the decision making process?
Correct Answer
E. All of the above
Explanation
All of the job descriptions/ individuals mentioned in the question would potentially be involved in the decision-making process in a Food Manufacture business. The Quality Assurance Manager would be responsible for ensuring the quality and safety of the food products. The Hygiene Supervisor/Manager would oversee the cleanliness and sanitation standards in the manufacturing process. The Health, Safety & Environment Manager would ensure compliance with health and safety regulations. The Senior Buyer would be involved in purchasing decisions and selecting suppliers. Therefore, all of these individuals would have a role in the decision-making process.
35.
Which of the 5 products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "Non-Caustic formula, ideal for use on soft metals and galvanised surfaces"
Correct Answer
B. Metaklenz
Explanation
Metaklenz is the correct answer because it is the only product listed that matches the description given in the question. The description states that the product has a non-caustic formula, which means it is not corrosive or damaging to surfaces. Additionally, it is specifically mentioned that the product is ideal for use on soft metals and galvanized surfaces. Therefore, Metaklenz is the most suitable product that matches the given description.
36.
Which of the 5 products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "A powerful high alkaline detergent for bottle washing ...."
Correct Answer
A. C.I.P. 33
Explanation
C.I.P. 33 is the correct answer because it is the only product listed that is described as a "powerful high alkaline detergent for bottle washing" in the Food Processing section of the New Arrow Brochure. The other products listed do not match this description.
37.
NSF approval should be viewed as a positive feature of maintenance products when aimed at the Food & Drink Industry - which of Arrow's extensive range of degreasers has a formula which carries NSF approval?
Correct Answer
E. Supersolve AS
Explanation
Supersolve AS is the correct answer because it has a formula that carries NSF approval. This means that it has been approved by the National Sanitation Foundation for use in the Food & Drink Industry, which indicates that it meets certain standards for safety and effectiveness in this industry.
38.
Which of the 5 products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "Specially developed for waste-water treatment...."
Correct Answer
A. CS Solution
Explanation
CS Solution is the correct answer because it is the only product listed that could potentially be used in waste-water treatment. The other products listed do not have any relevance to waste-water treatment based on their names or descriptions.
39.
Which of the products listed below contains the following description in the Food Processing section of the New Arrow Brochure? "Highly Economical in use ...."
Correct Answer
E. All of the above
Explanation
All of the products listed above contain the description "Highly Economical in use" in the Food Processing section of the New Arrow Brochure.
40.
Which two notable pie/pastry manufacturers can Arrow boast as existing customers?
Correct Answer
B. Pooles Pies (Lancashire) & WC Rowe The Bakers (Cornwall)
41.
Which is the closest definition of the word 'biocidal'?
Correct Answer
D. Pertaining to a chemical agent capable of destroying living organisms
Explanation
The word 'biocidal' refers to a chemical agent that is capable of destroying living organisms. This means that it has the ability to kill or eliminate living organisms such as bacteria, viruses, or other microorganisms. It is often used in the context of sanitizing, disinfecting, or sterilizing environments or surfaces to eliminate any potential harmful organisms.
42.
Fill in the blank(s) in the following passage of text (two words)A manufactured chemical present in several of Arrow's cleaning products found in the Food Processing section; _ _ _ _ _ (6) _ _ _ _ _ _ _ _ _ (9) is a white, crystalline odourless solid at room temperature and is also sometimes known as 'lye' or 'caustic soda'.
Correct Answer
sodium hydroxide
Explanation
Sodium hydroxide is a manufactured chemical that is commonly found in Arrow's cleaning products in the Food Processing section. It is a white, crystalline, and odourless solid at room temperature. Sodium hydroxide is also known as 'lye' or 'caustic soda'.
43.
An accreditation from 'Scientifics' - the renowned testing and analysis consultancy is boasted by several Arrow products, which of them appears in the Food Processing Section?
Correct Answer
metaklenz
Explanation
The correct answer is metaklenz. This is because the question states that several Arrow products boast an accreditation from 'Scientifics', a renowned testing and analysis consultancy. The question specifically asks which Arrow product appears in the Food Processing Section, and the correct answer is metaklenz.
44.
Pictured is a common piece of cleaning equipment you would likely find in a food processing environment - 'a foam lance' - which feature on this piece of equipment would cause it to produce the foam?
Correct Answer
B. Oscillating nozzle
Explanation
The oscillating nozzle on the foam lance would cause it to produce foam. This type of nozzle is designed to move back and forth, creating agitation and turbulence in the water. This agitation helps to mix air into the water, creating foam. The oscillating motion of the nozzle ensures that the foam is evenly distributed and covers a larger area, making it effective for cleaning in a food processing environment.
45.
Name two of the main surfactants from the options below (click one answer only)
Correct Answer
D. AmpHoteric & cationic
Explanation
The correct answer is amphoteric & cationic. Surfactants are compounds that lower the surface tension between two substances, such as water and oil. Amphoteric surfactants have both positive and negative charges and can function as either anionic or cationic surfactants depending on the pH of the solution. Cationic surfactants have a positive charge and are commonly used in fabric softeners and hair conditioners. Therefore, amphoteric and cationic surfactants are two main types of surfactants.
46.
Which of the following Arrow product would you be unlikely to use for a drain or drainage application?
Correct Answer
B. Acifoam
Explanation
Acifoam is unlikely to be used for a drain or drainage application because it is a foam control agent. Foam control agents are typically used to prevent or reduce foam formation in various industrial processes, such as in the production of chemicals or in wastewater treatment plants. In a drain or drainage application, the focus is on facilitating the flow of liquids and preventing clogs or blockages, rather than controlling foam. Therefore, Acifoam would not be a suitable product for this specific purpose.
47.
Which is the best definition of the term 'chelating agent'?
Correct Answer
A. A chemical agent which binds hard water salts
Explanation
A chelating agent is a chemical agent that binds to and forms complexes with metal ions, particularly hard water salts. This binding process helps to prevent the formation of scale deposits and improves the effectiveness of cleaning agents. Chelating agents are commonly used in industries such as water treatment, detergent manufacturing, and pharmaceuticals to remove or control the presence of metal ions.
48.
Which of the following statements relating to the pH scale should be considered correct?
Correct Answer
B. 2 and below on the pH scale would be considered corrosive acid
11.5 and above on the pH scale would be corrosive caustic
Explanation
The correct answer is 2 and below on the pH scale would be considered corrosive acid. This is because substances with a pH of 2 and below are highly acidic and can cause damage or corrosion. On the other hand, the statement that 11.5 and above on the pH scale would be corrosive caustic is incorrect. Substances with a pH of 11.5 and above are actually alkaline, not caustic.