CPLP Certification Exam: Quiz!

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Astdwebadmin
A
Astdwebadmin
Community Contributor
Quizzes Created: 1 | Total Attempts: 2,053
| Attempts: 2,054
Quiz Flashcard
SettingsSettings
Please wait...
  • 1/10 Questions

    What type of sampling is used when every member of the population has an equal chance of selection?

    • Simple random sample
    • Convenience sample
    • Stratified random sample
    • Judgment sample
Please wait...
About This Quiz

The following 10 questions are similar in format and content to the Certified Professional in Learning and Performance (CPLP) knowledge test questions. These questions are intended to become familiar with how the questions are asked and calibrate your exam difficulty expectations. So, let's try out the quiz. All the best!

Human Resources Quizzes & Trivia

Quiz Preview

  • 2. 

    High performing organizations use data for:

    • Compliance

    • Record Keeping

    • Strategy

    • Retention

    Correct Answer
    A. Strategy
    Explanation
    The correct answer is 'Strategy.' High performing organizations have moved beyond using data just for compliance and record-keeping and into using data for predictive analytics to influence business decisions. (Integrated Talent Management)

    Rate this question:

  • 3. 

    Bruce is the Training Director at a law firm. Bruce learns from the Managing Partner that the firm is losing an estimated $250,000 annually from unrecorded billable time. Bruce's team has created a course that improves attorneys' time entry and eliminates the problem. The course costs $50,000 annually. What is the BCR?

    • 400%

    • 500%

    • $400

    •  5:1

    Correct Answer
    A.  5:1
    Explanation
    The correct answer is 5:1. BCR is 'Benefits Costs-Ratio.' The fundamental equation to calculate BCR is BCR = Benefits / Costs. The ratio is expressed as for every $1, $5 is returned (5:1). 

    Rate this question:

  • 4. 

    Faridah is the project manager on a highly visible leadership training project that is costing her company a lot of money to implement. Faridah is upset because she just found out that one of the critical tasks in the project plan will be completed two weeks behind schedule. She can feel her emotional brain begin to take over her rational brain. To regain control, Faridah:

    • Leaves the room to regain her composure

    • Clenches and unclenches her hands to relieve the tension.

    • Takes a series of deep breaths and starts counting backwards from 20.

    • Owers her voice when delivering performance feedback.

    Correct Answer
    A. Takes a series of deep breaths and starts counting backwards from 20.
    Explanation
    The correct answer is to regain control, Faridah 'takes a series of deep breathes and starts counting backward from 20.'

    Rate this question:

  • 5. 

    The management at a restaurant notices a steady decline in the servers' performance level. The management hires a consultant to investigate this issue and find a possible solution. The consultant concludes that the servers lack a clear understanding of the desired performance requirements. To improve performance, the consultant would most likely suggest setting up:

    • A feedback system

    • Performance standards

    • A performance system

    • Performance training

    Correct Answer
    A. Performance standards
    Explanation
    The consultant would most likely suggest setting up performance standards. This is because the servers lack a clear understanding of the desired performance requirements. By implementing performance standards, the management can clearly define the expectations and goals for the servers' performance. This will provide them with a clear understanding of what is expected from them and help them improve their performance.

    Rate this question:

  • 6. 

    High-performance organizations consistently outperform most of their competitors for extended periods of time. These companies performed better based on which four (4) indicators?

    • Employees, human resource, career advisers, and IT department

    • Revenue growth, market share, profitability, and customer satisfaction

    • Employees trained, courses designed, courses delivered, and course catalog variety

    • Globalization, management team, human resources, and financial stability

    Correct Answer
    A. Revenue growth, market share, profitability, and customer satisfaction
    Explanation
    The correct answer is 'Revenue growth, market share, profitability, and customer satisfaction.'

    Rate this question:

  • 7. 

    Bruce designs a course to improve attorney performance in promptly recording their billable time in the law firm's timekeeping system. Bruce designs and Evaluation Plan to check the reporting frequency of the attorneys 30 days before and 30 days after training. Which level of evaluation is the course being evaluated at?

    • Level 1

    • Level 4

    • Level 5

    • Level 3

    Correct Answer
    A. Level 3
    Explanation
    The correct answer is 'Level 3.' Level 3 evaluation in the Kirkpatrick 4 Levels of Evaluation Model is at the level of on-the-job behavior changes. One way to measure on-the-job behavior changes is through on-the-job observation.

    Rate this question:

  • 8. 

    Ahmed selects multiple resources (e.g. blogs, Twitter feeds, Facebook pages, etc) to seek out diverse voices on contemporary leadership best practices. Ahmed is leveraging which of the following to deepen his own learning:

    • Community of Practice

    • Personal Learning Network

    • Social Media

    • Informal Learning

    Correct Answer
    A. Personal Learning Network
    Explanation
    The correct answer is 'Personal Learning Network.' Personal Learning Networks are personal; Communities of Practice are collaborative. Social media is just the technology enabler; informal learning is the method.

    Rate this question:

  • 9. 

    Sarah was asked by a group of project managers to help them solve a problem with absent project sponsors. When project sponsors don't actively participate in their assigned initiatives, projects go over budget, fall behind schedule, and don't meet expectations. Which of the following approaches can Sarah use to help the project managers identify solutions to their universal problem?

    • Team Learning

    • Whole Brain Thinking

    • Experiential Learning

    • Action Learning

    Correct Answer
    A. Action Learning
    Explanation
    The correct answer is 'Action Learning.' Action Learning is an educational process whereby people work and learn together by tackling real issues and reflecting on their actions.

    Rate this question:

  • 10. 

    Thelma is the lead instructional designer working on designing & developing a communications skills course. Thelma begins to write the course test items within the analysis stage, right after tasks are analyzed. Which ISD model is Thelma using?

    • ADDIE

    • Smith and Ragan

    • Seels and Glasgow

    • Dick and Carey

    Correct Answer
    A. Smith and Ragan
    Explanation
    The correct answer is 'Smith & Ragan.' The Smith & Ragan ISD model consists of three (3) phases: Analysis, Strategy, and Evaluation. Writing test items is the last step in the Analysis phase.

    Rate this question:

Quiz Review Timeline (Updated): Mar 21, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 14, 2007
    Quiz Created by
    Astdwebadmin
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.