1.
Thank you for your payment of $5,000 on July 7.
Correct Answer
A. I'm sorry it was late.
Explanation
The given correct answer is "I'm sorry it was late." This is the correct answer because it acknowledges the fact that the payment was late and expresses remorse for the delay. The phrase "I'm sorry" indicates that the person responsible for the payment is apologizing for the lateness, taking ownership of the mistake. This response shows empathy and understanding towards the recipient of the payment, acknowledging that the delay may have caused inconvenience or frustration.
2.
As you mentioned in your e-mail of July 5, you were indeed billed for a purchase you had not made.
Correct Answer
A. That's what I thought.
Explanation
The phrase "That's what I thought" is the appropriate response in this context because it acknowledges the previous statement made in the email. The person who sent the email is confirming that they were correct in their assumption that the recipient had been mistakenly billed for a purchase they didn't make. It implies that the sender had suspected this to be the case and their assumption was proven true.
3.
Take care of yourself.
Correct Answer
A. I sure will.
Explanation
The correct answer is "I sure will" because it is a response that shows the person's intention to take care of themselves. The other options do not convey the same level of commitment or determination to prioritize self-care.
4.
I'll send you the names and addresses of our dealers in your area.
Correct Answer
A. That'll be great.
Explanation
The phrase "That'll be great" is the appropriate response because it shows enthusiasm and gratitude towards the offer of receiving the names and addresses of dealers in the area. It indicates a positive attitude and willingness to accept the information, suggesting that the person is interested in connecting with the dealers.
5.
We will withdraw this offer, unless we receive your acceptance within 10 days.
Correct Answer
A. We'll have an answer for you this week.
Explanation
The correct answer is "We'll have an answer for you this week." This answer is the most appropriate because it indicates a specific timeframe for when the answer will be provided. The other options do not specify a time limit or provide a clear indication of when the answer will be given.
6.
I'd like to invite you to our office between 3:00 and 5:00 on November 7.
Correct Answer
A. I can make it there at 4:00.
Explanation
The answer "I can make it there at 4:00" is the correct one because it directly responds to the invitation by stating a specific time when the person can come to the office. It shows that the person is available and willing to attend the meeting within the given timeframe.
7.
If you order 2,000 units or more, we can give you a 6 percent discount off the list price.
Correct Answer
A. That sounds good.
Explanation
The person is responding positively to the offer of a 6 percent discount if they order 2,000 units or more. They are expressing agreement and satisfaction with the discount.
8.
I'll send you the invoice for the items you ordered on May 5.
Correct Answer
A. I'll be watching out for it.
Explanation
The correct answer is "I'll be watching out for it." This response indicates that the person is actively waiting and paying attention for the invoice to be sent. It shows a sense of responsibility and attentiveness in ensuring that they receive the invoice.
9.
Is it okay if I visit you with our Sales Manager on July 15?
Correct Answer
A. Sure, that's fine.
Explanation
The answer "Sure, that's fine" implies that it is acceptable for the person to visit with their Sales Manager on July 15. This response indicates that there are no objections or issues with the proposed visit.
10.
We've decided to make a $2,000 contribution to your environmental NGO.
Correct Answer
A. Your thoughtfulness is deeply appreciated.
Explanation
The correct answer is "Your thoughtfulness is deeply appreciated" because the statement expresses gratitude and acknowledges the value of the contribution made to the environmental NGO. The phrase "deeply appreciated" emphasizes the level of gratitude felt towards the person or organization making the contribution. The other statement, "I deeply appreciate your thoughts," does not specifically mention the contribution or the environmental NGO, making it less relevant in this context.