1.
Functional managers
Correct Answer
A. Are responsible for the specific business functions or operations that constitute a company or one of its divisions.
Explanation
Functional managers are responsible for the specific business functions or operations that constitute a company or one of its divisions. They focus on managing and overseeing the day-to-day activities within their functional area, such as finance, marketing, operations, or human resources. They are not involved in formulating generic strategies or making strategic decisions for the overall corporation. Instead, their role is to execute business-level decisions and ensure that their functional area is operating efficiently and effectively.
2.
An important first step in
the process of formulating a company's mission is to
Correct Answer
C. Answer the question, "What is our business?"
Explanation
The correct answer is to answer the question, "What is our business?" This is an important first step in formulating a company's mission because it helps define the core purpose and focus of the company. By answering this question, the company can clarify its main activities, products, and services, and align its goals and strategies accordingly. This step sets the direction for the company and guides decision-making processes in the future.
3.
The primary goal of a SWOT
analysis is to
Correct Answer
E. Create, affirm, or fine-tune a company-specific business model.
Explanation
The primary goal of a SWOT analysis is to create, affirm, or fine-tune a company-specific business model. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats, and the analysis helps a company identify and evaluate these factors. By doing so, the company can develop a better understanding of its internal and external environment, and make informed decisions about its business model. This process allows the company to identify areas of improvement, capitalize on opportunities, and minimize threats, ultimately leading to the creation or refinement of a business model that aligns with the company's goals and objectives.
4.
A component of strategy
implementation is
Correct Answer
A. Designing the best organization structure, culture, and control systems to put a strategy into action.
Explanation
The correct answer is "designing the best organization structure, culture, and control systems to put a strategy into action." This is because strategy implementation involves determining how to organize the company in order to effectively execute the strategy. This includes designing the appropriate structure, culture, and control systems that align with the strategic goals and objectives. By doing so, the organization can ensure that the strategy is successfully implemented and that the desired outcomes are achieved.
5.
The strategies that a
company's managers pursue
Correct Answer
A. Have a major impact on the company's performance relative to its competitors.
Explanation
The correct answer is that the strategies that a company's managers pursue have a major impact on the company's performance relative to its competitors. This means that the decisions and actions taken by managers can significantly influence how well a company performs compared to other companies in the same industry. The strategies can include various aspects such as pricing, marketing, product development, and operational efficiency. By making effective strategic choices, managers can gain a competitive advantage and improve the company's overall performance.
6.
A sustained competitive
advantage
Correct Answer
A. Enables a company to maintain above-average projects for a number of years.
Explanation
A sustained competitive advantage refers to a long-term advantage that a company has over its competitors, allowing it to consistently outperform and maintain above-average profits or projects for an extended period of time. This implies that the advantage is not temporary and can be sustained for more than three years. It also suggests that the advantage is not solely reliant on unforeseen economic events, as mentioned in option D. Therefore, the correct answer is that a sustained competitive advantage enables a company to maintain above-average projects for a number of years.
7.
Scenario-based planning is
a technique for coping with the problem of
Correct Answer
A. Uncertainty.
Explanation
Scenario-based planning is a technique that helps organizations deal with the challenge of uncertainty. By creating and analyzing different scenarios, organizations can anticipate potential future events and develop strategies to effectively respond to them. This approach acknowledges that the future is uncertain and allows organizations to be better prepared for various possibilities. It is a proactive and flexible planning method that helps mitigate the risks associated with uncertainty.
8.
Aaron planned to cut
prices at his bicycle shop, but when a competing shop began to offer free
repairs, Aaron decided to copy them. Aaron's new strategy (offer free repairs)
is an example of a(n)
Correct Answer
A. Mistake.
Explanation
Aaron's decision to offer free repairs was not a deliberate or intended strategy, but rather a reaction to the competing shop's offer. It can be seen as a mistake because Aaron initially planned to cut prices, but instead ended up offering a different service for free. This decision may not have been well-thought-out or aligned with Aaron's original intentions, making it a mistake in his strategic planning.
9.
The fit model of strategy
formulation and implementation
Correct Answer
E. Focuses more on the current situation than on the future situation.
Explanation
The fit model of strategy formulation and implementation focuses more on the current situation than on the future situation. This means that the model emphasizes aligning the company's internal resources and capabilities with the external environment in order to achieve a competitive advantage in the present. It suggests that by understanding and adapting to the current market conditions, a company can effectively position itself for success. However, it does not take into account the uncertainty of the future and the need for flexibility and adaptation to changing circumstances.
10.
The role of corporate-level
managers is to
Correct Answer
C. Oversee the development of strategies for the whole organization.
Explanation
Corporate-level managers are responsible for overseeing the development of strategies for the entire organization. This means that they are involved in setting the overall direction and goals of the company, as well as ensuring that the strategies implemented by different departments and functional areas align with the overall organizational strategy. They have a broad perspective and are involved in decision-making that affects the entire organization, rather than focusing on specific operational or functional-level strategies.
11.
Which of the following is
not a characteristic of emotional intelligence?
Correct Answer
C. Self-esteem
Explanation
Self-esteem is not a characteristic of emotional intelligence because it refers to an individual's overall sense of self-worth and confidence, which is more related to one's self-perception and self-image rather than their ability to understand and manage emotions. Emotional intelligence, on the other hand, includes self-awareness, self-regulation, empathy, and social skills, which all involve recognizing and understanding emotions, regulating one's own emotions, and effectively interacting with others.
12.
A company's mission
Correct Answer
D. Describes what the company does.
Explanation
The correct answer is "describes what the company does." This is because a company's mission statement typically provides a concise summary of the organization's purpose, products or services, target audience, and overall business activities. It focuses on explaining the core activities and functions of the company, rather than outlining the desired future state, conduct guidelines, strategy development, or business aspirations.
13.
Holly owns a landscape
company and is thinking about expanding her services to include outdoor water
features (waterfalls, streams, ponds). If, before making this decision, she
looks at the experience of similar firms that have added outdoor water
features, she is employing
Correct Answer
D. Outside view
Explanation
The concept of the outside view suggests that Holly is considering the experiences of similar firms that have already added outdoor water features before making her decision. By looking at the experiences of others, she is taking an external perspective and using that information to inform her own decision-making process. This approach allows her to gain insights and learn from the successes and failures of others in order to make a more informed decision about expanding her services.
14.
A competitive advantage is
considered to be a sustained competitive advantage when the
Correct Answer
A. Advantage endures for a long time.
Explanation
A competitive advantage is considered to be a sustained competitive advantage when it endures for a long time. This means that the advantage is not temporary or easily replicated by competitors. It implies that the firm has a unique set of resources, capabilities, or strategies that allow it to consistently outperform its competitors over an extended period. This sustained advantage gives the firm a stable and long-term position in the market, which can lead to higher profitability and market share.
15.
The scenario approach to
strategic planning involves
Correct Answer
A. Devising strategies for coping with a number of different possible future states of the world
Explanation
The scenario approach to strategic planning involves devising strategies for coping with a number of different possible future states of the world. This means that instead of relying on a single prediction of future demand conditions, the organization considers multiple scenarios and develops strategies to address each one. This approach allows for flexibility and adaptability in the face of uncertainty, as the organization is prepared to handle various potential outcomes. It also encourages strategic thinking and proactive decision-making.
16.
General managers are found
Correct Answer
E. Only at the corporate and business levels.
Explanation
General managers are found only at the corporate and business levels because they are responsible for overseeing the operations and performance of an entire organization or a specific business unit. They are involved in strategic decision-making, setting goals, and managing resources at both the corporate and business levels. Functional managers, on the other hand, are responsible for specific departments or functions within the organization and do not have the same level of authority and responsibility as general managers. Therefore, the correct answer is only at the corporate and business levels.
17.
Devil's advocacy
Correct Answer
D. Involves one group member being responsible for questioning the assumptions of a plan.
Explanation
Devil's advocacy involves one group member being responsible for questioning the assumptions of a plan. This approach is commonly used in group decision-making processes to ensure that all aspects of a plan are carefully considered and potential flaws or weaknesses are identified. By assigning one person the role of the devil's advocate, the group can benefit from a critical examination of the plan, leading to improved decision-making and potentially avoiding costly mistakes. This approach encourages constructive debate and helps to uncover potential blind spots or biases that may exist within the group.
18.
Systematic errors in the
decision-making process are caused by
Correct Answer
A. Inadequate information.
Explanation
The correct answer is inadequate information. Systematic errors in the decision-making process can occur when decision-makers lack the necessary information to make informed choices. This can lead to biased or flawed decisions. Information overload, cognitive biases, and poor data collection procedures can also contribute to errors, but inadequate information is the most direct cause.
19.
Sam Walton wanted Wal-Mart
to keep costs low. Therefore, as an example to others, he drove his own car and
furnished his office with plain, steel desks. In this case, Mr. Walton was
displaying his
Correct Answer
A. Commitment.
Explanation
In this scenario, Sam Walton's actions of driving his own car and furnishing his office with plain, steel desks demonstrate his commitment to keeping costs low. This shows that he is dedicated to the goal of maintaining low expenses for Wal-Mart. It reflects his determination and loyalty to the company's mission and objectives.
20.
Which of the following is not
a cognitive bias?
Correct Answer
C. Ivory tower thinking
Explanation
Ivory tower thinking is not considered a cognitive bias because it refers to a mindset or attitude of someone who is detached from the practical realities of a situation. It is characterized by a lack of understanding or concern for the perspectives and experiences of others. While it can hinder effective decision-making and problem-solving, it is not specifically categorized as a cognitive bias, which are systematic errors in thinking that affect judgment and decision-making processes.
21.
Profit growth is best
measured
Correct Answer
A. By the increase in shareholder value
Explanation
Profit growth is best measured by the increase in shareholder value because it reflects the overall financial performance and success of a company. When a company's profits increase, it directly benefits the shareholders by increasing the value of their investment. This metric takes into account the company's ability to generate profits consistently over time and indicates its ability to create value for its shareholders. It provides a comprehensive measure of profitability and is widely used by investors and analysts to evaluate the financial health and performance of a company.
22.
Maximizing shareholder
value is
Correct Answer
D. The ultimate goal of profit-making companies
Explanation
The ultimate goal of profit-making companies is to maximize shareholder value. This means that the company aims to generate the highest possible returns for its shareholders, who have invested their capital in the company. By maximizing shareholder value, the company can attract more investors and raise additional capital, which can be used to fund growth and expansion. Additionally, maximizing shareholder value often involves implementing cost reduction programs and improving operational efficiency, which can lead to increased profitability and financial success for the company.
23.
Vice President Chung is
responsible for executing decisions about human resources. Mr. Chung is
Correct Answer
D. A functional manager.
Explanation
Based on the given information, Vice President Chung is responsible for executing decisions about human resources. This indicates that Mr. Chung's role is focused on a specific function within the organization, which is human resources. Therefore, the correct answer is a functional manager.
24.
An emergent strategy is
Correct Answer
B. An unplanned response to unforeseen circumstances.
Explanation
An emergent strategy refers to a strategy that emerges spontaneously in response to unforeseen circumstances or events. It is not the result of a planned strategy or careful top-down planning mechanisms. It is also not the same as a realized strategy, which implies that the strategy was intentionally implemented and achieved its intended goals. Instead, an emergent strategy is a group response to a problem area, where individuals or teams come together to address the unexpected situation and develop a strategy on the spot.
25.
Strategic implementation
involves
Correct Answer
A. Taking actions at the functional, business, and corporate levels.
Explanation
The correct answer is taking actions at the functional, business, and corporate levels. Strategic implementation refers to the process of putting a chosen strategy into action. It involves taking actions and making decisions at different levels of the organization, including functional (departmental), business unit, and corporate levels. This ensures that the strategy is effectively executed throughout the organization and aligns with the overall goals and objectives. This comprehensive approach allows for a coordinated and integrated implementation of the strategy across different levels and functions.
26.
Jeffrey Pfeffer believes
that a manager's political power comes from his or her control over
Correct Answer
C. Organizational resources.
Explanation
Jeffrey Pfeffer believes that a manager's political power comes from his or her control over organizational resources. This means that managers who have control over important resources within the organization, such as budgets, equipment, and personnel, have the ability to influence and make decisions that can shape the direction and outcomes of the organization. By having control over these resources, managers can leverage their power and use it to achieve their own goals and objectives within the organization.
27.
The first step in the
strategic management process is to
Correct Answer
E. Select the corporate mission and major corporate goals.
Explanation
The first step in the strategic management process is to select the corporate mission and major corporate goals. This is because before analyzing the competitive environment, examining the organizational structure, or analyzing internal strengths and weaknesses, a company needs to have a clear understanding of its purpose and objectives. By selecting the corporate mission and major goals, the company sets the direction for its strategic planning and decision-making processes. This step helps align the organization's efforts towards achieving its desired outcomes and ensures that all subsequent strategic actions are in line with the company's overarching mission and goals.
28.
Strategy formulation refers
to the
Correct Answer
D. Task of analyzing an organization's external and internal environment and then selecting an appropriate strategy.
Explanation
The correct answer is the task of analyzing an organization's external and internal environment and then selecting an appropriate strategy. This explanation aligns with the definition of strategy formulation, which involves evaluating the external factors such as market trends and competition, as well as internal factors such as resources and capabilities, in order to develop a strategy that fits the organization's goals and objectives. This process of analysis and selection is crucial for effective strategy formulation.
29.
Competition from industry
to industry
Correct Answer
B. Is characterized by different competitive conditions in different industries
Explanation
Competition from industry to industry is characterized by different competitive conditions in different industries. This means that the level of competition and the factors that affect competition can vary across different industries. Some industries may have high levels of competition due to factors such as a large number of competitors, low barriers to entry, or high customer demand. On the other hand, other industries may have lower levels of competition due to factors such as limited competition, high barriers to entry, or niche markets. Therefore, it is important to understand the specific competitive conditions of each industry when analyzing competition.
30.
In the typical scenario
planning exercise,
Correct Answer
C. Some scenarios are optimistic and some scenarios are pessimistic.
Explanation
In a typical scenario planning exercise, it is common to consider a range of scenarios that include both optimistic and pessimistic outcomes. This approach allows for a more comprehensive analysis of potential future situations, taking into account both positive and negative possibilities. By considering a variety of scenarios, decision-makers can better prepare for different eventualities and make more informed decisions.
31.
Well-constructed goals
should
Correct Answer
D. Be all of the above.
Explanation
The correct answer is "be all of the above." Well-constructed goals should be precise and measurable, meaning that they should be clearly defined and able to be quantified or assessed. They should also address specific issues, focusing on particular areas or problems that need to be addressed. Additionally, goals should be bounded by a particular time period, setting a deadline or timeframe for achieving them. Therefore, the answer "be all of the above" is the most accurate choice as it encompasses all of these characteristics of well-constructed goals.
32.
Which of the following
cognitive biases occurs when decisionmakers commit even more resources if they
receive feedback that the project is failing?
Correct Answer
D. Escalating commitment
Explanation
Escalating commitment is the cognitive bias that occurs when decision-makers continue to invest more resources into a failing project, even after receiving feedback that it is not working. This bias is driven by the desire to recoup losses or prove oneself right, leading decision-makers to ignore rational considerations and persist with the failing project. This bias can result in significant financial and time investments being wasted on projects that are doomed to fail.
33.
Which of the following is
the organization's principal general manager?
Correct Answer
D. CEO
Explanation
The CEO, or Chief Executive Officer, is the highest-ranking executive in an organization and is responsible for making major corporate decisions, managing the overall operations and resources of the company, and acting as the main point of communication between the board of directors and the employees. They are the principal general manager who oversees the entire organization and sets the strategic direction for the company.
34.
Feelings of personal
responsibility for a project are most likely to lead to
Correct Answer
B. Escalating commitment.
Explanation
When individuals feel a personal responsibility for a project, they are more likely to continue investing time, resources, and effort into it, even when faced with negative outcomes or diminishing returns. This is known as escalating commitment. The sense of ownership and accountability drives them to persist in the hope of achieving success, despite mounting evidence suggesting otherwise. This behavior can be observed in situations where individuals are unwilling to abandon a failing project due to their emotional attachment and desire to avoid admitting failure.
35.
Strategic leadership is
about
Correct Answer
C. How to effectively manage a company's strategy and create competitive advantage
Explanation
Strategic leadership involves effectively managing a company's strategy and creating a competitive advantage. This means that strategic leaders are responsible for developing and implementing strategies that will help the company succeed in the marketplace. They must understand how to analyze the business environment, identify opportunities and threats, and make decisions that will position the company for success. By effectively managing the company's strategy, strategic leaders can create a competitive advantage that sets the company apart from its competitors and allows it to achieve long-term success.
36.
An effective business model
Correct Answer
E. All of the above.
Explanation
An effective business model involves how a company selects its customers, as this determines the target market and the strategies used to attract and retain customers. It also creates value for its customers by offering products or services that meet their needs and provide benefits. Additionally, a successful business model achieves and sustains a high level of profitability by generating revenue that exceeds costs. Finally, a business model involves producing goods and services, as this is the core activity of any business. Therefore, all of the given options are correct and contribute to an effective business model.
37.
Good strategic leaders
Correct Answer
A. Possess a willingness to delegate and empower subordinates.
Explanation
Good strategic leaders possess a willingness to delegate and empower subordinates. This means that they trust their team members to take on responsibilities and make decisions, allowing them to grow and excel in their roles. By delegating tasks and empowering subordinates, leaders can focus on higher-level strategic thinking and decision making. This approach also fosters a sense of ownership and accountability among team members, leading to increased motivation and productivity. Additionally, it promotes a collaborative and inclusive work environment, where diverse perspectives and ideas are valued.
38.
Betsy Holden is the head of
Kraft Foods, a division of the Philip Morris Company. Which of the following is
not likely to be one of Ms. Holden's responsibilities?
Correct Answer
B. Defining pHilip Morris's mission
Explanation
As the head of Kraft Foods, Betsy Holden is responsible for the division's operations and strategies. However, defining the mission of the entire Philip Morris Company would be the responsibility of the company's top executives, such as the CEO or the board of directors. Therefore, it is not likely to be one of Ms. Holden's responsibilities.
39.
Matching an organization's
structure and control systems to the requirements of a company's strategy is
Correct Answer
A. Part of strategy implementation
Explanation
Matching an organization's structure and control systems to the requirements of a company's strategy is an essential component of strategy implementation. This process involves aligning the organizational structure, decision-making processes, and control systems with the strategic objectives of the company. By doing so, the organization can effectively execute its chosen strategy and achieve its goals. This step ensures that the company's resources and capabilities are properly utilized to support the strategic direction, enabling the organization to adapt and respond to changes in the external environment.
40.
Within a diversified
company, the responsibilities of corporate-level strategic managers include
Correct Answer
D. Overseeing the development of strategies for the total organization and allocating resources among its different business areas.
Explanation
The responsibilities of corporate-level strategic managers within a diversified company involve overseeing the development of strategies for the entire organization and allocating resources among its various business areas. This means that these managers are responsible for creating the overall strategic direction for the company and ensuring that resources are allocated effectively to support the different business units. They are not directly involved in translating the corporate mission statement into strategies for individual business units or supervising functional-level strategies. Additionally, identifying and establishing relationships with supplier firms is not mentioned as a responsibility of corporate-level strategic managers in this context.
41.
Due to a recent relaxation
in pollution standards, Ford Motors is withdrawing its electric-powered cars
from sales in the U.S. market. Ford is responding to a change in which of the
following macroenvironmental forces?
Correct Answer
C. Political and legal
Explanation
Ford Motors is withdrawing its electric-powered cars from sales in the U.S. market due to a recent relaxation in pollution standards. This indicates that the change in pollution standards is a political and legal force that is influencing Ford's decision. The relaxation of pollution standards is a result of political and legal decisions made by the government, which directly affects Ford's ability to sell electric cars.
42.
The extent of rivalry among
established companies is lowest when
Correct Answer
B. Demand is growing rapidly.
Explanation
When demand is growing rapidly, it creates more opportunities for all the established companies in the industry to expand their customer base and increase their market share. This reduces the level of rivalry among these companies as they are more focused on meeting the increasing demand rather than competing directly with each other. In such a scenario, companies are more likely to cooperate and collaborate to meet the rising demand instead of engaging in intense competition. Hence, the extent of rivalry among established companies is lowest when demand is growing rapidly.
43.
Which of the following is not
one of the factors in the economic forces of the macroenvironment?
Correct Answer
C. Regulation
Explanation
Regulation is not one of the factors in the economic forces of the macroenvironment because it refers to the rules and guidelines set by the government or regulatory bodies to control and govern various aspects of the economy. While regulation does have an impact on the economy, it is not considered a direct economic force like interest rates, inflation, currency exchange rates, and economic growth rate, which directly influence the overall economic conditions and performance.
44.
The bargaining power of an
industry's suppliers is greater when
Correct Answer
B. Switching costs are high.
Explanation
When switching costs are high, it means that it is difficult and costly for firms in the industry to switch suppliers. This gives the suppliers more bargaining power as they have less competition and can demand higher prices or more favorable terms. High switching costs make it less likely for firms to seek alternative suppliers, making the suppliers more influential in the industry.
45.
Which of the following
industry structures consists of a large number of small and medium-sized
companies, none of which is in a position to determine industry price?
Correct Answer
A. Fragmented industry
Explanation
A fragmented industry is characterized by a large number of small and medium-sized companies, none of which have enough market power to influence industry prices. In such an industry structure, competition is high, and no single company has the ability to dominate the market or set prices. This means that companies in a fragmented industry must compete based on factors such as product differentiation, quality, or cost in order to gain a competitive advantage.
46.
Which of the following is not
one of Porter's five forces, as proposed in his original model?
Correct Answer
E. Threat of market changes
Explanation
Porter's original model includes the following five forces: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and intensity of competitive rivalry. The threat of market changes is not one of Porter's five forces.
47.
A market segment is a group
of
Correct Answer
A. Customers within a market that can be different from each other on the basis of their distinct attributes and specific demands.
Explanation
A market segment refers to a group of customers within a larger market who share similar characteristics and preferences. These characteristics can include distinct attributes and specific demands, which differentiate them from other segments within the market. This answer accurately describes the concept of market segmentation and highlights the idea that customers within a segment can be different from each other based on their unique attributes and demands. The other options do not fully capture the essence of market segmentation and its focus on customer differences.
48.
Julian is asked to examine the
demographic environment facing his employer, a clothing manufacturer. Which
of the following should Julian examine?
Correct Answer
D. Aging of the population
Explanation
Julian should examine the aging of the population as part of the demographic environment facing his employer, a clothing manufacturer. This is important because the age distribution of the population can impact the demand for different types of clothing. As the population ages, there may be a greater demand for clothing that caters to older individuals, such as comfortable and easy-to-wear designs. Understanding the demographic trend of an aging population can help Julian's employer make informed decisions about their product offerings and marketing strategies.
49.
Economies of scale may
arise from
Correct Answer
E. All of the above.
Explanation
Economies of scale may arise from cost reductions gained through mass production, discounts on bulk purchases of raw material inputs and component parts, and advantages gained by spreading production costs over a large production volume. Additionally, cost savings can be associated with spreading marketing and advertising costs over a large volume of output. Therefore, the correct answer is "all of the above."
50.
Which of the
following industry structures is dominated by a small number of large
companies?
Correct Answer
A. Fragmented industry
Explanation
A fragmented industry is characterized by a large number of small companies that compete with each other. In contrast, a consolidated industry is dominated by a small number of large companies. Therefore, the correct answer is fragmented industry.