Ch 2- The Character Of The Market

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1/50 Questions

Something that is required to live.
- Want
- Need
- Like
- Good

About This Quiz

Explore the fundamental concepts of market economics in 'Ch 2- The Character of the Market'. This quiz covers essential terms such as needs, wants, scarcity, consumers, producers, and factors of production, providing a foundational understanding for students of economics and business.

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2.

An unfulfilled consumer desire.
- Want
- Need
- Like
- Good
Correct Answer

A. Want

Explanation

The correct answer is "want" because it refers to an unfulfilled consumer desire. This implies that the consumer has a specific preference or craving for a particular product or service that they currently do not have. "Need" refers to something essential for survival, while "like" and "good" are more subjective and do not necessarily imply a strong desire or longing.

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3.

The economic condition caused by unlimited needs and wants but limited resources to fill those needs and wants.
- Scarcity
- Supple
- Demand
- Goods
Correct Answer

A. Scarcity

Explanation

Scarcity refers to the economic condition where there are unlimited needs and wants, but limited resources available to fulfill them. In other words, there is a shortage or lack of resources compared to the demand for goods and services. This concept is fundamental in economics as it leads to the need for resource allocation and choices to be made.

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4.

People who choose to spend resources on goods and services intended for personal use and not for manufacture or resale.
- Producers
- Consumers
- Companies
- Competitors
Correct Answer

A. Consumers

Explanation

Consumers are individuals who choose to spend their resources on goods and services for personal use. They are not involved in the production or resale of these goods and services. Instead, they purchase and use them for their own consumption. This distinguishes them from producers, who are involved in the manufacturing or creation of goods, and companies, which can refer to both producers and sellers of goods. Competitors, on the other hand, are individuals or entities that are in competition with each other, but they may not necessarily be consumers themselves.

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5.

Individuals or companies who create valued products and exchange these products with consumers for scarce resources (money).
- Producers
- Consumers
- Companies
- Competitors
Correct Answer

A. Producers

Explanation

The correct answer is "producers" because individuals or companies who create valued products and exchange them with consumers for money are referred to as producers. They are responsible for the production and supply of goods and services in the market.

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6.

The resources of labor, capital, land, and entrepreneurship used to produce goods and services that consumers want.
- Factors of production
- Scarcity
- Economic utility
- Law of demand
Correct Answer

A. Factors of production

Explanation

The correct answer is factors of production. Factors of production refer to the resources, such as labor, capital, land, and entrepreneurship, that are used in the production process to create goods and services that are in demand by consumers. These factors are essential in the production of goods and services and play a crucial role in the economy.

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7.

A factor of production that refers to human effort, or work.
- Capital
- Land
- Labor
- Entrepreneurship
Correct Answer

A. Labor

Explanation

Labor refers to the human effort or work that is considered a factor of production. It includes the physical and mental effort exerted by individuals in the production of goods and services. Labor is an essential input in the production process, as it involves the skills, abilities, and time contributed by workers. This factor of production is distinct from capital, which refers to the tools, machinery, and equipment used in production, as well as land, which refers to the natural resources used. Entrepreneurship, on the other hand, refers to the ability to organize and manage the other factors of production.

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8.

A factor of production that includes those items necessary to produce goods and services such as buildings, tools, and machines.
- Capital
- Land
- Labor
- Entrepreneurship
Correct Answer

A. Capital

Explanation

Capital refers to the factor of production that includes buildings, tools, and machines necessary to produce goods and services. It represents the physical assets used in the production process. Capital is essential for businesses as it enables them to increase productivity, improve efficiency, and expand their operations. By investing in capital, businesses can enhance their ability to produce more goods and services, ultimately leading to economic growth and development.

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9.

A factor of production that includes the ground itself, as well as natural resources, such as water and minerals, used in production.
- Capital
- Land
- Labor
- Entrepreneurship
Correct Answer

A. Land

Explanation

Land is a factor of production that includes the ground itself and natural resources used in production. It refers to the physical space and natural resources available for economic activities. This can include land for agriculture, mining, forestry, and other natural resources such as water, minerals, and oil. Land is an essential input in the production process as it provides the foundation for economic activities and the resources necessary for production.

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10.

A factor of production that refers to the ability to envision new opportunities and undertake them.
- Capital
- Land
- Labor
- Entrepreneurship
Correct Answer

A. Entrepreneurship

Explanation

Entrepreneurship refers to the ability to envision new opportunities and undertake them. Entrepreneurs are individuals who identify gaps in the market and take risks to create innovative products or services. They play a crucial role in economic development by driving innovation, creating jobs, and stimulating growth. Unlike the other factors of production (capital, land, and labor) which are more tangible, entrepreneurship is a unique factor that involves creativity, vision, and the ability to take calculated risks.

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11.

Someone who organizes the start-up and takes the risks necessary to get a business started.
- Producer
- Consumer
- Entrepreneur
- President
Correct Answer

A. Entrepreneur

Explanation

An entrepreneur is someone who takes the initiative to organize and start a new business venture. They are willing to take risks and invest their time, money, and effort into making the business successful. Entrepreneurs are known for their innovative ideas and ability to identify opportunities in the market. They play a crucial role in the economy by creating jobs and driving economic growth.

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12.

The amount of satisfaction a person gets from using a product or service.
- Need
- Economic utility
- Export
- Import
Correct Answer

A. Economic utility

Explanation

Economic utility refers to the satisfaction or value that a person derives from using a product or service. It is a measure of the usefulness or benefit that the product or service provides to the individual. Economic utility is an important concept in economics as it helps to understand consumer behavior and the demand for goods and services in the market. The higher the economic utility of a product or service, the more satisfied the person is likely to be with their purchase.

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13.

An organization that uses labor, capital, land, and entrepreneurship to produce goods and services at a profit.
- Business
- Entrepreneur
- Consumers
- Customer
Correct Answer

A. Business

Explanation

A business is an organization that utilizes various resources such as labor, capital, land, and entrepreneurship to produce goods and services with the intention of making a profit. Businesses play a crucial role in the economy by creating employment opportunities, generating income, and meeting the demands of consumers. They are responsible for identifying and satisfying customer needs and wants through the production and distribution of goods and services. Businesses can range from small local enterprises to large multinational corporations, operating in various industries and sectors.

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14.

A time of higher incomes, increased production and lower unemployment. Job opportunities abound during this period.
- Recovery
- Recession
- Prosperity
- Scarcity
Correct Answer

A. Prosperity

Explanation

The correct answer is prosperity because it refers to a time of higher incomes, increased production, and lower unemployment. This suggests that the economy is doing well and there are plenty of job opportunities available.

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15.

A time of increasing unemployment, when consumers decrease their spending and businesses have fewer opportunities to sell their products. Job opportunities are scarce during this period.
- Recovery
- Recession
- Prosperity
- Scarcity
Correct Answer

A. Recession

Explanation

The given correct answer is "recession". A recession refers to a time of economic decline characterized by increasing unemployment and a decrease in consumer spending. During a recession, businesses face fewer opportunities to sell their products, leading to a scarcity of job opportunities. This period is marked by economic contraction and a slowdown in overall economic activity.

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16.

Occurs when employment and business opportunities begin to increase again and consumers start spending more money.
- Recovery
- Recession
- Prosperity
- Scarcity
Correct Answer

A. Recovery

Explanation

Recovery refers to the period when employment and business opportunities start to increase again and consumers begin to spend more money. This indicates a positive shift in the economy after a period of decline or recession. During recovery, there is a gradual improvement in economic indicators such as GDP growth, employment rates, and consumer confidence. This phase is characterized by increased economic activity and a sense of optimism as the economy moves towards stability and growth.

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17.

A good that is bought in the United States but produced abroad.
- Export
- Import
- Supply
- Demand
Correct Answer

A. Import

Explanation

Import refers to goods or services that are brought into a country from abroad for sale or use. In this context, the given explanation suggests that the good is produced abroad and then bought in the United States, indicating that it is being imported into the country. Therefore, the correct answer is import.

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18.

Goods produced in this country and sold abroad.
- Export
- Import
- Supply
- Demand
Correct Answer

A. Export

Explanation

Export refers to the goods produced in a country and sold abroad. When a country exports goods, it means that these products are being sent to other countries for sale. This allows the country to earn revenue from the sales and also helps in promoting its economy. Exporting can be beneficial for a country as it can lead to an increase in employment, foreign exchange earnings, and overall economic growth.

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19.

Using people, material resources and technology to get an organization’s work done.
- Business
- Entrepreneur
- Management
- Prosperity
Correct Answer

A. Management

Explanation

Management refers to the process of using people, material resources, and technology to effectively and efficiently accomplish the goals and objectives of an organization. It involves planning, organizing, coordinating, and controlling various activities within the organization to ensure the smooth functioning and success of the business. Management plays a crucial role in achieving prosperity by making strategic decisions, allocating resources, and leading and motivating employees to achieve desired outcomes.

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20.

Theory X – A management style theory that assumes that employees dislike work, need direction and must be coerced or controlled into working. This theory has a negative view of employees.
- True
- False
Correct Answer

A. True

Explanation

Theory X is a management style theory that assumes employees have a negative view towards work, dislike it, and need to be controlled or coerced into performing their tasks. Therefore, the statement "True" is correct as it aligns with the characteristics and assumptions of Theory X.

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21.

Theory Y – A management style theory that assumes people do not inherently dislike work but view it as a part of life and can become committed to organizational objectives. This theory has a more positive view of employees.
- True
- False
Correct Answer

A. True

Explanation

Theory Y is a management style theory that believes that people naturally enjoy work and can be motivated and committed to organizational goals. This theory has a positive view of employees, assuming that they are self-motivated, responsible, and capable of making decisions. Therefore, the statement "True" suggests that Theory Y holds a positive view of employees and believes that they can be committed to organizational objectives.

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22.

Theory Z – A management style theory that assumes people are committed to their jobs and can work together effectively. Managers with this style focus on the organization and long-term employment. This theory has a very positive view of employees.
- True
- False
Correct Answer

A. True

Explanation

Theory Z is a management style theory that believes in the commitment and effectiveness of employees in their jobs. It emphasizes on long-term employment and focuses on the organization. This theory has a positive view of employees, suggesting that they are dedicated and can work together effectively. Therefore, the given answer "True" is correct as it aligns with the characteristics and beliefs of Theory Z.

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23.

Human Resources – A management movement that stresses the importance of relationships in organizations.
- True
- False
Correct Answer

A. False

Explanation

The given statement is false. Human Resources is not a management movement, but rather a department within organizations that focuses on managing and developing employees. While it does emphasize the importance of relationships in organizations, it is not a management movement in itself.

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24.

Interpersonal Role – Involves gathering relevant information and making it available to employees.
- True
- False
Correct Answer

A. False

Explanation

The explanation for the given answer is that the Interpersonal Role does not involve gathering relevant information and making it available to employees. Instead, this role involves interacting with people both inside and outside the organization, such as networking, building relationships, and representing the organization.

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25.

Top Managers are not considered a Level of Management.
- True
- False
Correct Answer

A. False

Explanation

The statement is false because top managers are indeed considered a level of management. In the typical hierarchical structure of an organization, there are three levels of management: top-level, middle-level, and lower-level. Top managers are responsible for making strategic decisions and setting the overall direction of the organization. They have the highest level of authority and are accountable for the success of the entire organization. Therefore, it is incorrect to say that top managers are not considered a level of management.

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26.

Economics is considered to be a social science.
- True
- False
Correct Answer

A. True

Explanation

Economics is considered to be a social science because it studies the production, distribution, and consumption of goods and services, which are all social activities. It examines how individuals, businesses, and governments make decisions regarding resource allocation and how these decisions affect society as a whole. Additionally, economics incorporates elements of other social sciences such as psychology, sociology, and political science to understand the behavior and interactions of individuals and groups in economic systems. Therefore, economics is classified as a social science.

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27.

Businesses are expected to be good citizens, pay taxes and not contribute to causes that are important to the community.
- True
- False
Correct Answer

A. False

Explanation

Businesses are not expected to contribute to causes that are important to the community. While businesses are expected to be good citizens and pay taxes, their involvement in community causes is not an obligation. Many businesses do choose to support community causes through donations or sponsorships, but it is not a universal expectation. Therefore, the statement is false.

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28.

Business cycles describe periods of prosperity, revision and recycle in the economy.
- True
- False
Correct Answer

A. False

Explanation

The statement is incorrect because business cycles do not describe periods of revision and recycle in the economy. Business cycles refer to the fluctuations in economic activity, including periods of expansion and contraction. These cycles are characterized by alternating periods of economic growth and decline, not revision and recycle.

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29.

In providing value to consumers, businesses must not focus on offering quality goods and services but rather making the most money possible.
- True
- False
Correct Answer

A. False

Explanation

The statement is suggesting that businesses should prioritize making the most money possible over offering quality goods and services. However, this is not true. In reality, businesses should focus on providing value to consumers by offering quality goods and services. By doing so, they can build trust, loyalty, and a strong customer base, ultimately leading to long-term success and profitability. Prioritizing making the most money possible without considering the quality of products or services can lead to short-term gains but may harm the reputation and sustainability of the business in the long run.

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30.

Managers perform four main functions, which is NOT one of those functions:
- Planning
- Lending
- Organizing
- Controlling
- Leading
Correct Answer

A. Lending

Explanation

Managers perform four main functions: planning, organizing, controlling, and leading. Lending is not one of the main functions of managers.

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31.

Businesses will face many challenges in the new century, including:
- Interpersonal role
- Prosperity
- Decision role
- Globalization
- Inflation
Correct Answer

A. Globalization

Explanation

In the new century, businesses will face the challenge of globalization. This means that they will have to adapt to an increasingly interconnected and globalized world, where competition can come from anywhere in the world. Businesses will need to expand their operations to international markets, understand different cultures and consumer preferences, and navigate complex international trade regulations. Globalization also brings opportunities for businesses to reach new customers and access new resources, but it requires them to be agile, innovative, and adaptable to the changing global landscape.

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32.

A management style that assumes top-level management has most of the responsibility. Employees are motivated to work by threats of job loss or pay cuts.
- Benevolent-Authoritive
- Exploitative-Authoritative
- Consultative
- Participative-Group
- Contingency Theory
Correct Answer

A. Exploitative-Authoritative

Explanation

This management style, known as exploitative-authoritative, assumes that top-level management has most of the responsibility and employees are motivated by threats of job loss or pay cuts. In this style, there is little trust or empowerment given to employees, and they are controlled through fear and intimidation. This style may result in high turnover and low employee morale.

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33.

A contemporary management perspective that suggests that managers must respond to the environment and that there is not one single correct way to manage an organization.
- Systems Theory
- Theory Y
- Theory A
- Theory M
- Contingency Theory
Correct Answer

A. Contingency Theory

Explanation

Contingency Theory is the correct answer because it aligns with the idea that managers must respond to the environment and that there is not one single correct way to manage an organization. This theory suggests that the most effective management approach depends on the specific situation and context, emphasizing the need for flexibility and adaptation. It recognizes that different organizations and situations require different management strategies, rather than a one-size-fits-all approach. This perspective acknowledges the importance of considering various factors, such as the organization's goals, culture, and external environment, in determining the most appropriate management approach.

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34.

A management style that assumes managers hold the responsibility within the organization. Employees are motivated to work through rewards.
- Benevolent-Authoritative
- Exploitative-Authoritative
- Consultative
- Demanding-Authoritative
- Participative-Group
Correct Answer

A. Benevolent-Authoritative

Explanation

This management style, known as Benevolent-Authoritative, assumes that managers are responsible for decision-making within the organization. In this style, employees are motivated to work through rewards, such as recognition or incentives. Managers in this style are authoritative but also show a caring and supportive attitude towards their employees. They provide guidance and support while still maintaining control and authority over decision-making processes.

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35.

A management style that assumes that managers have confidence in subordinates. Employees help set organization goals, and communication and teamwork are highly valued. Likert considered this management style to be the most effective.
- Demanding-Authoritative
- Participative-Group
- Benevolent-Authoritative
- Consultative
- Exploitative-Authoritative
Correct Answer

A. Participative-Group

Explanation

This management style is known as the Participative-Group style. It assumes that managers have confidence in subordinates and involves employees in setting organizational goals. Communication and teamwork are highly valued in this style, making it an effective management approach according to Likert.

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36.

A management style that assumes managers have some trust in the abilities of subordinates. Employees are motivated by rewards and are allowed some involvement in the organization.
- Consultative
- Exploitative-Authoritative
- Demanding-Authoritative
- Benevolent-Authoritative
- Participative-Group
Correct Answer

A. Consultative

Explanation

The correct answer is "Consultative". This management style assumes that managers have some trust in the abilities of subordinates and allows employees to have some involvement in the organization. It also suggests that employees are motivated by rewards.

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37.

Which is a Factor of Production?
- Good
- Service
- Labor
- Need
- Want
Correct Answer

A. Labor

Explanation

Labor is considered a factor of production because it refers to the physical and mental effort exerted by individuals in the production process. It involves the work done by employees, including both manual and intellectual labor. Labor is essential in transforming raw materials into finished goods or providing services. It plays a crucial role in the production of goods and services, making it a fundamental factor of production.

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38.

A management model that uses mathematical models and computer simulations to represent systems or processes within organizations is:
- Management Service
- Management Special
- Management Science
- Management Theory
Correct Answer

A. Management Science

Explanation

Management Science is a management model that utilizes mathematical models and computer simulations to represent systems or processes within organizations. This approach allows managers to make informed decisions by analyzing data, predicting outcomes, and identifying the most efficient and effective solutions. By applying quantitative techniques and scientific methods, Management Science helps optimize resource allocation, improve operational processes, and enhance overall organizational performance.

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39.

Interacting with others, communicating with employees and coordinating with other departments in the organization is which type of Managerial Role:
- Informational Role
- Decisional Role
- Planning Role
- Interpersonal Role
Correct Answer

A. Interpersonal Role

Explanation

The correct answer is Interpersonal Role. This is because interacting with others, communicating with employees, and coordinating with other departments in the organization are all activities that fall under the interpersonal role of a manager. This role involves building relationships, motivating employees, and resolving conflicts, all of which require effective communication and interpersonal skills.

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40.

Involves gathering relevant information and making it available to employees is which type of Managerial Role:
- Informational Role
- Decisional Role
- Planning Role
- Interpersonal Role
Correct Answer

A. Informational Role

Explanation

The correct answer is Informational Role. In this managerial role, the manager gathers relevant information from both internal and external sources and makes it available to employees. This role involves monitoring the organization's environment, scanning for information, and disseminating it to the appropriate individuals within the organization. The manager acts as a conduit for information flow, ensuring that employees have access to the necessary information to perform their tasks effectively. This role also includes acting as a spokesperson for the organization, providing information to external stakeholders such as customers, suppliers, and the public.

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41.

Involves making decisions, such as allocating resources and hiring employees is which type of Managerial Role:
- Informational Role
- Decisional Role
- Planning Role
- Interpersonal Role
Correct Answer

A. Decisional Role

Explanation

The correct answer is Decisional Role. This role involves making decisions, such as allocating resources and hiring employees. It requires the manager to take action and make choices that impact the organization. This role is important in ensuring that the organization operates effectively and efficiently.

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42.

Mid-level managers who implement the plans and decisions made by the top managers are called:
- Top Managers
- First-Line Managers
- Secondary Managers
- Middle Managers
Correct Answer

A. Middle Managers

Explanation

Middle managers are responsible for implementing the plans and decisions made by top managers. They act as a bridge between the top-level managers and the first-line managers, ensuring that the strategies and directives set by the top management are effectively carried out at the operational level. Middle managers play a crucial role in translating the organization's vision into actionable tasks and ensuring their successful execution. They are responsible for supervising and coordinating the work of first-line managers and employees, ensuring that organizational goals are achieved efficiently.

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43.

Management perspective that emerged out of the Industrial Revolution in the late 19^th and early 20^th centuries; includes scientific management and administrative management is what type of Perspective:
- Classical Perspective
- Behavioral Perspective
- Quantitative Perspective
- Contemporary Perspective
Correct Answer

A. Classical Perspective

Explanation

The correct answer is Classical Perspective. The question is asking about the management perspective that emerged during the Industrial Revolution, which includes scientific management and administrative management. This perspective focuses on efficiency, standardization, and hierarchical structures in organizations. It emphasizes the importance of rationality, division of labor, and clear lines of authority.

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44.

A management perspective that emerged out of the Great Depression of the 1930’s; it focused on the behaviors of individuals in the workplace and the ways managers could effectively motivate employees is what type of Perspective:
- Classical Perspective
- Behavioral Perspective
- Quantitative Perspective
- Contemporary Perspective
Correct Answer

A. Behavioral Perspective

Explanation

The explanation for the correct answer, "Behavioral Perspective," is that this perspective emerged during the Great Depression and focused on understanding and influencing the behaviors of individuals in the workplace. It emphasized the role of managers in motivating employees and creating a positive work environment. This perspective challenged the traditional approaches of the classical perspective, which focused on efficiency and structure. The behavioral perspective emphasized the importance of human factors and social interactions in the workplace.

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45.

Management perspective that emerged after World War II; it focused on techniques such as mathematical models for management is what type of Perspective:
- Classical Perspective
- Behavioral Perspective
- Quantitative Perspective
- Contemporary Perspective
Correct Answer

A. Quantitative Perspective

Explanation

The correct answer is Quantitative Perspective. This perspective emerged after World War II and focused on techniques such as mathematical models for management. It emphasizes the use of quantitative methods and data analysis to make informed decisions and solve problems in management.

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46.

Which type of Perspective recognizes that there is no single right way to manage an organization?
- Classical Perspective
- Behavioral Perspective
- Quantitative Perspective
- Contemporary Perspective
Correct Answer

A. Contemporary Perspective

Explanation

The contemporary perspective recognizes that there is no single right way to manage an organization. This perspective acknowledges that different organizations may require different management approaches based on their unique circumstances and contexts. It emphasizes the importance of flexibility, adaptability, and the ability to respond to changing environments. This perspective also promotes the idea of collaboration, innovation, and continuous improvement in order to effectively manage an organization.

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47.

Which Theory did William Ouchi propose?
- Theory X
- Theory S
- Theory W
- Theory Z
Correct Answer

A. Theory Z

Explanation

William Ouchi proposed Theory Z. This theory is a management approach that combines the best aspects of American and Japanese management styles. It emphasizes long-term employment, collective decision-making, and a strong company culture. Theory Z suggests that when employees are given job security, trust, and opportunities for personal and professional growth, they will be more motivated and loyal to the organization. This theory aims to create a harmonious work environment and achieve both employee and organizational success.

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48.

Which Theory did Douglas McGregor define?
- Theory S
- Theory Z
- Theory X
- Theory W
Correct Answer

A. Theory X

Explanation

Douglas McGregor defined Theory X, which is a management theory that assumes employees are inherently lazy and dislike work. According to Theory X, employees need to be closely supervised and motivated through punishments and rewards in order to achieve organizational goals. This theory contrasts with Theory Y, which assumes that employees are self-motivated and enjoy work.

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49.

Inflation refers to:
- The amount of money earned from labor or the sale of products and services
- A continued rise in the price of products.
- Employment and business opportunities begin to increase again and consumers start spending more money.
- A time of higher incomes.
Correct Answer

A. A continued rise in the price of products.

Explanation

Inflation refers to a continued rise in the price of products. This means that over time, the cost of goods and services increases, resulting in a decrease in the purchasing power of money. As prices rise, consumers are able to buy fewer goods and services with the same amount of money. Inflation can occur due to various factors such as increased production costs, higher demand, or changes in monetary policy.

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Quiz Edited by
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Mar 07, 2011

Quiz Created by
Zbasham

Ch 2- The Character Of The Market

Something that is required to live.

Quiz Preview

An unfulfilled consumer desire.

The economic condition caused by unlimited needs and wants but limited resources to fill those needs and wants.

People who choose to spend resources on goods and services intended for personal use and not for manufacture or resale.

Individuals or companies who create valued products and exchange these products with consumers for scarce resources (money).

The resources of labor, capital, land, and entrepreneurship used to produce goods and services that consumers want.

A factor of production that refers to human effort, or work.

A factor of production that includes those items necessary to produce goods and services such as buildings, tools, and machines.

A factor of production that includes the ground itself, as well as natural resources, such as water and minerals, used in production.

A factor of production that refers to the ability to envision new opportunities and undertake them.

Someone who organizes the start-up and takes the risks necessary to get a business started.

The amount of satisfaction a person gets from using a product or service.

An organization that uses labor, capital, land, and entrepreneurship to produce goods and services at a profit.

A time of higher incomes, increased production and lower unemployment. Job opportunities abound during this period.

A time of increasing unemployment, when consumers decrease their spending and businesses have fewer opportunities to sell their products. Job opportunities are scarce during this period.

Occurs when employment and business opportunities begin to increase again and consumers start spending more money.

A good that is bought in the United States but produced abroad.

Goods produced in this country and sold abroad.

Using people, material resources and technology to get an organization’s work done.

Theory X – A management style theory that assumes that employees dislike work, need direction and must be coerced or controlled into working. This theory has a negative view of employees.

Theory Y – A management style theory that assumes people do not inherently dislike work but view it as a part of life and can become committed to organizational objectives. This theory has a more positive view of employees.

Theory Z – A management style theory that assumes people are committed to their jobs and can work together effectively. Managers with this style focus on the organization and long-term employment. This theory has a very positive view of employees.

Human Resources – A management movement that stresses the importance of relationships in organizations.

Interpersonal Role – Involves gathering relevant information and making it available to employees.

Top Managers are not considered a Level of Management.

Economics is considered to be a social science.

Businesses are expected to be good citizens, pay taxes and not contribute to causes that are important to the community.

Business cycles describe periods of prosperity, revision and recycle in the economy.

In providing value to consumers, businesses must not focus on offering quality goods and services but rather making the most money possible.

Managers perform four main functions, which is NOT one of those functions:

Businesses will face many challenges in the new century, including:

A management style that assumes top-level management has most of the responsibility. Employees are motivated to work by threats of job loss or pay cuts.

A contemporary management perspective that suggests that managers must respond to the environment and that there is not one single correct way to manage an organization.

A management style that assumes managers hold the responsibility within the organization. Employees are motivated to work through rewards.

A management style that assumes that managers have confidence in subordinates. Employees help set organization goals, and communication and teamwork are highly valued. Likert considered this management style to be the most effective.

A management style that assumes managers have some trust in the abilities of subordinates. Employees are motivated by rewards and are allowed some involvement in the organization.

Which is a Factor of Production?

A management model that uses mathematical models and computer simulations to represent systems or processes within organizations is:

Interacting with others, communicating with employees and coordinating with other departments in the organization is which type of Managerial Role:

Involves gathering relevant information and making it available to employees is which type of Managerial Role:

Involves making decisions, such as allocating resources and hiring employees is which type of Managerial Role:

Mid-level managers who implement the plans and decisions made by the top managers are called:

Management perspective that emerged out of the Industrial Revolution in the late 19th and early 20th centuries; includes scientific management and administrative management is what type of Perspective:

A management perspective that emerged out of the Great Depression of the 1930’s; it focused on the behaviors of individuals in the workplace and the ways managers could effectively motivate employees is what type of Perspective:

Management perspective that emerged after World War II; it focused on techniques such as mathematical models for management is what type of Perspective:

Which type of Perspective recognizes that there is no single right way to manage an organization?

Which Theory did William Ouchi propose?

Which Theory did Douglas McGregor define?

Inflation refers to:

Management perspective that emerged out of the Industrial Revolution in the late 19^th and early 20^th centuries; includes scientific management and administrative management is what type of Perspective: