Chapter 1: Introduction To Human Resource Management

1.

The basic functions of the management process include all of the following EXCEPT ________.

A.

A) planning
B.

B) organizing
C.

C) outsourcing
D.

D) leading

Correct Answer
C. C) outsourcing

Explanation
The basic functions of the management process traditionally include planning, organizing, leading, and controlling. Outsourcing, while a strategy that organizations might use for efficiency and cost management, is not considered a basic function of the management process itself. It is rather a business practice or operational decision.

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2.

Which of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?

A.

A) manager
B.

B) entrepreneur
C.

C) generalist
D.

D) marketer

Correct Answer
A. A) manager

Explanation
A manager is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people. They are in charge of planning, organizing, and coordinating the activities of a team or department to ensure that objectives are met. Managers provide guidance, make decisions, allocate resources, and motivate employees to achieve the desired outcomes. They play a crucial role in overseeing the day-to-day operations and ensuring that the organization's goals are effectively executed.

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3.

Which of the following includes five basic functions—planning, organizing, staffing, leading, and controlling?

A.

A) a job analysis
B.

B) strategic management
C.

C) the management process
D.

D) adaptability screening

Correct Answer
A. A) a job analysis

Explanation
A job analysis is a systematic process that involves identifying and determining the tasks, responsibilities, and skills required for a particular job. It includes five basic functions of management: planning, organizing, staffing, leading, and controlling. These functions are essential for effectively managing and coordinating the activities of individuals and teams within an organization. Therefore, a job analysis encompasses all these functions and provides valuable information for the management process.

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4.

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

A.

A) planning
B.

B) organizing
C.

C) staffing
D.

D) leading

Correct Answer
A. A) planning

Explanation
Planning is the function of the management process that requires a manager to establish goals and standards and to develop rules and procedures. This involves setting objectives, determining the actions needed to achieve those objectives, and creating a roadmap for the organization to follow. Through planning, managers can anticipate future challenges, allocate resources effectively, and make informed decisions. It is a crucial step in the management process as it provides direction and guidance for the organization and ensures that all activities are aligned with the overall goals and objectives.

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5.

Claire spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Claire spend most of her time?

A.

A) leading
B.

B) controlling
C.

C) organizing
D.

D) leading

Correct Answer
A. A) leading

Explanation
Claire spends most of her time at work establishing goals for her staff and developing procedures, which are tasks associated with leading. Leading involves guiding and influencing employees to achieve organizational goals.

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6.

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

A.

A) labor relations
B.

B) Human resource management
C.

C) Behavioral management
D.

D) Organizational health and safety management

Correct Answer
A. A) labor relations

Explanation
Human resource management is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

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7.

In the management process, which of the following is an activity associated with the leading function?

A.

A) motivating subordinates
B.

B) Organizational health and safety management
C.

C) training new employees
D.

D) developing procedures

Correct Answer
A. A) motivating subordinates

Explanation
Motivating subordinates is an activity associated with the leading function in the management process. This involves inspiring and encouraging employees to perform at their best, setting goals, providing guidance, and creating a positive work environment. By motivating subordinates, managers can enhance productivity, boost morale, and improve overall team performance.

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8.

Since human resources is important to all managers, which is NOT a personnel mistake a manager wants to avoid making while managing?

A.

A) waste time with useless interviews
B.

B) hire the wrong person
C.

C) have your own people not to do job
D.

D) experience low turnover

Correct Answer
A. A) waste time with useless interviews

Explanation
A manager wants to avoid wasting time with useless interviews because it is a personnel mistake that hinders productivity and efficiency. Conducting interviews that do not yield valuable information or result in hiring the right person can be a waste of time for both the manager and the candidates. It is important for a manager to invest time in conducting meaningful interviews to ensure they hire the right person for the job, thus avoiding potential setbacks and the need for rehiring in the future.

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9.

Which one do you like?Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.

A.

A) orienting and training new employees
B.

B) appraising employee performance
C.

C) building employee commitment
D.

Option 4

Correct Answer
A. A) orienting and training new employees

Explanation
Personnel activities associated with human resource management typically involve various tasks related to managing and developing the workforce. These activities include appraising employee performance to evaluate their effectiveness and provide feedback for improvement. They also involve building employee commitment by creating a positive work environment and fostering employee engagement. However, orienting and training new employees are not typically considered personnel activities associated with human resource management. These activities are usually part of the onboarding process and are primarily handled by the training and development department or the hiring manager.

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10.

Which of the following best defines line authority?

A.

A) management over a small staff in a public firm
B.

B) management with flexible decision-making powers
C.

C) a manager's right to advise other managers or employees
D.

D) a manager's right to issue orders to other managers or employees

Correct Answer
A. A) management over a small staff in a public firm

Explanation
Line authority refers to the managerial power and responsibility to issue orders and make decisions within a hierarchical structure. It involves having direct control and supervision over a specific group of employees or staff members. In the context of the given options, option a) best defines line authority as it specifies that it pertains to management over a small staff in a public firm.

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