1.
Today's progressive managers:
Correct Answer
B. Tend to empHasize teamwork and cooperation rather than discipline and order-giving.
Explanation
Progressive managers today tend to emphasize teamwork and cooperation rather than discipline and order-giving. This suggests that they value collaboration and fostering a positive work environment over strict hierarchical control. This approach is likely influenced by the changing dynamics of the modern workplace, where teamwork and cooperation are often seen as more effective in achieving goals and maintaining employee satisfaction. It also implies that progressive managers recognize the importance of empowering their team members and fostering a sense of ownership and engagement in the organization's success.
2.
Which of the following activities is part of the organizing function of a manager?
Correct Answer
C. Giving front-line workers additional resources needed to provide faster and better service to customers.
Explanation
The organizing function of a manager involves coordinating and arranging resources to achieve organizational goals. Giving front-line workers additional resources to provide faster and better service to customers is an example of organizing as it involves allocating resources effectively to enhance performance and meet customer needs. This activity ensures that the necessary tools and materials are provided to employees, enabling them to deliver improved services efficiently.
3.
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved in the function of:
Correct Answer
B. Planning
Explanation
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved in the function of planning. Planning involves setting goals, determining the actions needed to achieve those goals, and creating a roadmap for the organization to follow. In this scenario, the managers are analyzing the market trend and formulating a strategy, which aligns with the planning function of management.
4.
_________ analysis is used to help companies evaluate their economic environments, assess their strengths and weaknesses, and identify competitive threats and market opportunities.
Correct Answer
D. SWOT
Explanation
SWOT analysis is a strategic tool used by companies to assess their internal strengths and weaknesses, as well as external opportunities and threats in their economic environment. It helps companies gain a comprehensive understanding of their current situation and make informed decisions about their business strategies. By examining their strengths, weaknesses, opportunities, and threats, companies can identify areas for improvement, capitalize on potential opportunities, and mitigate risks. SWOT analysis is a valuable tool for companies to evaluate their economic environments and make informed decisions to stay competitive in the market.
5.
Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?
Correct Answer
D. SWOT
Explanation
A team of workers would most likely use the SWOT (Strengths, Weaknesses, Opportunities, Threats) technique to evaluate several possible solutions to a specific problem their company needs to solve. SWOT analysis helps in identifying the internal strengths and weaknesses of the company, as well as the external opportunities and threats it faces. By conducting a SWOT analysis, the team can assess each solution's potential by considering its alignment with the company's strengths, weaknesses, opportunities, and threats. This analysis provides a comprehensive understanding of the various factors influencing the solutions and helps in making an informed decision.
6.
Ed Flavorman, the chief executive of Flavor Best Ice Cream, believes that alternative plans are almost as important as the primary operational plans because the market is so competitive and unpredictable. Ed endorses:
Correct Answer
D. Contingency planning
Explanation
Ed Flavorman believes that alternative plans are important because the market is competitive and unpredictable. This suggests that he endorses contingency planning, which involves creating backup plans to address unforeseen events or changes in the market. Contingency planning allows a company to be prepared for unexpected situations and helps them adapt and respond effectively to maintain a competitive advantage.
7.
General and divisional managers, plan managers, and deans and department heads at colleges all are positions that usually are classified as:
Correct Answer
A. Middle management
Explanation
The given correct answer is "middle management". General and divisional managers, plan managers, and deans and department heads at colleges all typically fall under the category of middle management. Middle managers are responsible for overseeing the day-to-day operations of a specific department or division within an organization. They bridge the gap between top management and lower-level employees, ensuring that organizational goals and objectives are met. They play a crucial role in implementing strategies and policies set by top management and are responsible for coordinating and supervising the work of lower-level employees.
8.
Which of the following statements about effective leadership is the most accurate?
Correct Answer
B. The most effective leadership style depends on who is being led and in what situation.
Explanation
The most effective leadership style depends on who is being led and in what situation. This statement acknowledges that effective leadership is not a "one-size-fits-all" approach, but rather requires adaptability and flexibility. Different individuals and situations may require different leadership styles, such as autocratic, democratic, or laissez-faire. Effective leaders understand the needs and preferences of their team members and adjust their leadership style accordingly to maximize their effectiveness and achieve desired outcomes. This recognition of the situational and individual factors is crucial for effective leadership.
9.
At Livwell Pharmaceuticals, research personnel is told that the company would like to develop at least three new products each year and are given some general information about which types of drugs seem to have the most potential. After that, scientists and other research personnel work essentially on their own to develop new drugs. Managers at Livwell seem to prefer:
Correct Answer
A. Free-rein leadership
Explanation
Free-rein leadership is the preferred leadership style at Livwell Pharmaceuticals because research personnel are given the freedom and autonomy to work on their own to develop new drugs. This style allows individuals to take ownership of their work and make decisions independently, which can foster creativity and innovation. It also suggests that managers trust and have confidence in the expertise and abilities of their research personnel.
10.
Ho Han has just spent two hours going over quality reports to determine whether his department is meeting the quality standards he set for the current month. Ho's efforts are part of the ________ function of management.
Correct Answer
D. Controlling
Explanation
Ho Han's efforts to review quality reports and determine if his department is meeting quality standards align with the controlling function of management. Controlling involves monitoring performance, comparing it to desired goals or standards, and taking corrective actions as necessary. In this case, Ho is assessing the department's performance against the quality standards he set, which falls under the controlling function.