1.
Quality measures, sometimes called "core measures" are publicly reported, and the customer's performance on these measures is based on clinical processes at the facility. Therefore, performance in these measures assesses a customer's ability to deliver_______.
Explanation
Evidence-based medicine (EBM) is treating people based on the “standard of care.” EBM guidelines are generated by policy making institutions like the CDC, NIH, Institute of Medicine, and top tier medical journals who publish outcomes studies. EBM practice implements what has been shown in the medical community as the most effective process/intervention. EBM delivers the right treatment, to the right person, at the right time.
2.
Operational Efficiency is the customer's people, processes, and technology and how well aligned these are with the ___________ of the customer.
Correct Answer
C. Clinical Utility/Mission
Explanation
Operational efficiency refers to the effectiveness and productivity of a customer's people, processes, and technology. It involves ensuring that these elements are well-aligned with the customer's clinical utility and mission. This means that the customer's operations should be focused on delivering value and achieving their mission in the most efficient and effective way possible. By prioritizing the clinical utility and mission, the customer can optimize their resources and achieve their goals while also providing high-quality services and products to their customers.
3.
The Operational Efficiency is the result of ____________
Correct Answer
E. Alignment with the clinical mission
Explanation
Operational efficiency refers to the ability of an organization to maximize productivity and minimize waste in its operations. Alignment with the clinical mission means that the organization's goals and objectives are in line with its mission to provide high-quality patient care. When an organization is aligned with its clinical mission, it can effectively streamline its processes, improve resource utilization, and enhance overall efficiency. This alignment ensures that all activities and decisions are focused on delivering the best possible patient care, leading to improved operational efficiency.
4.
Which of the following is the best example of improved Clinical Utility?
Correct Answer
B. More effective and efficient diagnosis and treatment of a patient population
Explanation
More effective and efficient diagnosis and treatment of a patient population is the best example of improved Clinical Utility because it focuses on improving the quality and effectiveness of healthcare interventions for a larger group of patients. This means that the diagnosis and treatment methods are optimized to provide better outcomes and reduce unnecessary procedures or interventions. By improving the efficiency and effectiveness of diagnosis and treatment, healthcare providers can ensure that patients receive the most appropriate care in a timely manner, leading to improved overall patient outcomes.
5.
Typically the facility's core Patient Population is based on...
Correct Answer
A. GeograpHic Location
Explanation
Core Patient Populations are groups of patients that the hospital must treat to remain viable. Typically Core populations are based on the geographic location of the facility and the types of people they most often treat. For example the elderly in Phoenix.
6.
Six Sigma is an example of a process that improves...
Correct Answer
B. Operational Efficiency
Explanation
Six Sigma is a methodology that focuses on improving the efficiency and effectiveness of a process by reducing defects and variations. It aims to streamline operations, eliminate waste, and improve productivity. Therefore, the correct answer is Operational Efficiency.
7.
Hospitals must manage financial risks, and the board of directors act as co-fiduciary with the CFO. Boards typically must be consulted and approve purchases above $__________?
Correct Answer
$10,000
10,000
10000
Explanation
The board of directors in hospitals are responsible for managing financial risks and act as co-fiduciaries with the CFO. They must be consulted and approve purchases above $10,000, 10,000, or 10000 dollars.
8.
Select 3 of the following that describe Financial Performance:
Correct Answer(s)
A. Success measures
B. The way an organization judges mission achievement
C. Resource utilization
Explanation
Financial performance can be described by success measures, which are indicators that determine how well an organization is performing financially. These measures could include profitability, revenue growth, or return on investment. Additionally, the way an organization judges mission achievement is also a part of financial performance, as it reflects the extent to which financial goals align with the overall mission and objectives of the organization. Lastly, resource utilization is another aspect of financial performance, as it involves effectively and efficiently using financial resources to achieve desired outcomes.
9.
WHO cares most about Clinical Utility outcomes that drive revenue, quality and competitive advantage?
Correct Answer
B. CEO
Explanation
The CEO cares most about Clinical Utility outcomes that drive revenue, quality, and competitive advantage. As the chief executive officer of an organization, their primary responsibility is to ensure the overall success and profitability of the company. Clinical Utility outcomes directly impact revenue generation, as they determine the effectiveness and value of the organization's clinical services. Additionally, these outcomes contribute to the quality of care provided, which is crucial for maintaining a competitive advantage in the healthcare industry. Therefore, the CEO has a vested interest in prioritizing Clinical Utility outcomes.
10.
ROA is a ratio measure of the company/project's profitability. ROA is measured by
Correct Answer
C. Net Income/Total Assets
Explanation
ROA = Net income/Total Assets. A ratio measure of a company/project’s profitability, expressed in %. Organization wide ROA is a key metric in executive compensation.
11.
Care Pathways are the consequence of errors, poor medical practices or both.
Correct Answer
B. False
Explanation
False - Hospital Acquired Conditions (HACs) conditions are the consequence of errors, poor medical practice, or both. HACs extend the patient stay, cause death or other poor outcomes and are very costly. Many HACs are no-longer reimbursed and hospitals are actively trying to avoid HACs.
12.
Complicated processes increase the risk of non-compliance with regulatory requirements.
Correct Answer
A. True
Explanation
The Compliance Officer is concerned about complicated processes because of the increase on the risk of non-compliance with regulatory requirements for Operational Efficiency.
13.
Quality measures, sometimes called "core measures" are publicly reported, and the customer's performance on these measures is based on clinical processes at the facility. Therefore, performance in these measures assesses a customer's ability to deliver_______.
Correct Answer
Evidence-Based Medicine
Evidence Based Medicine
EBM
Explanation
Evidence-based medicine (EBM) is treating people based on the “standard of care.” EBM guidelines are generated by policy making institutions like the CDC, NIH, Institute of Medicine, and top tier medical journals who publish outcomes studies. EBM practice implements what has been shown in the medical community as the most effective process/intervention. EBM delivers the right treatment, to the right person, at the right time.