Conflict Management Strategies

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| By Presli

Presli

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Quizzes Created: 1 | Total Attempts: 1,843

Questions: 5 | Attempts: 1,843 | Updated: Mar 22, 2023

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This quiz was made to help teach speech students the different styles of managing a small group conflict.

Questions and Answers

1.

Cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win)
- A.
  
  Forcing
- B.
  
  Collaborating
- C.
  
  Taunting
Correct Answer
B. Collaborating

Explanation
Collaborating refers to the act of working together with the other party, understanding their concerns, and expressing your own concerns in order to find a solution that satisfies both parties. This approach aims for a win-win outcome, where both parties benefit and are satisfied with the resolution. It involves open communication, active listening, and a willingness to cooperate.

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2.

Not paying attention to the conflict and not taking any action to resolve it
- A.
  
  Avoiding
- B.
  
  Collaborating
- C.
  
  Compromising
Correct Answer
A. Avoiding

Explanation
Avoiding is the correct answer because it refers to the act of not paying attention to the conflict and not taking any action to resolve it. When someone avoids a conflict, they may ignore it, pretend it doesn't exist, or simply choose not to engage in any discussions or actions to address it. This approach may be used when the individual wants to maintain peace, avoid confrontation, or believes that the conflict will resolve itself over time.

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3.

Allowing the other party to satisfy their concerns while neglecting your own
- A.
  
  Forcing
- B.
  
  Compromising
- C.
  
  Accommodating
Correct Answer
C. Accommodating

Explanation
Accommodating refers to a conflict resolution style where one party allows the other party to satisfy their concerns while neglecting their own. In this approach, individuals prioritize maintaining harmony and preserving relationships over asserting their own needs or desires. It involves being flexible, understanding, and willing to make concessions to reach a resolution that satisfies the other party. This style encourages cooperation and can be effective in situations where preserving relationships is important or when one party has less power or interest in the conflict.

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4.

Using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with
- A.
  
  Taunting
- B.
  
  Collaborative
- C.
  
  Forcing
Correct Answer
C. Forcing

Explanation
Forcing refers to the act of using one's formal authority or power to resolve a conflict, disregarding the concerns of the other party involved. This approach involves imposing one's own interests and decisions onto the other party, often without seeking their input or collaboration. It can be seen as a more aggressive and dominant approach to conflict resolution, where one party seeks to assert their control and satisfy their own concerns without considering the needs or perspectives of the other party.

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5.

Attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither
- A.
  
  Accommodating
- B.
  
  Compromising
- C.
  
  Collaborative
Correct Answer
B. Compromising

Explanation
Compromising refers to the act of finding a solution that may not fully satisfy both parties involved in a conflict, but is acceptable to some extent for both. It involves making concessions and finding a middle ground where both parties are willing to give up certain demands in order to reach an agreement. This approach aims to maintain harmony and avoid further escalation of the conflict by finding a mutually agreeable solution.

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Current Version
Mar 22, 2023

Quiz Edited by
ProProfs Editorial Team
Nov 03, 2009

Quiz Created by
Presli

Conflict Management Strategies

Cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win)

Not paying attention to the conflict and not taking any action to resolve it

Allowing the other party to satisfy their concerns while neglecting your own

Using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with

Attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither