Breakthrough Intl Bible University - Conflict Management Strategies Exam

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Questions: 5 | Attempts: 65 | Updated: Jan 31, 2023

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Breakthrough Intl Bible University - Conflict Management Strategies Exam - Quiz

This quiz was made to help teach speech students the different styles of managing a small group conflict.

Questions and Answers

1.

Cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win)
- A.
  
  Forcing
- B.
  
  Collaborating
- C.
  
  Taunting
Correct Answer
B. Collaborating

Explanation
Collaborating refers to the act of working together with the other party to understand their concerns and expressing your own concerns in order to find a mutually satisfactory solution. This approach focuses on finding a win-win situation where both parties' needs and interests are met. It involves open communication, active listening, and a willingness to compromise. Collaborating promotes cooperation and fosters positive relationships, leading to better outcomes and long-term satisfaction for all parties involved.

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2.

Not paying attention to the conflict and not taking any action to resolve it
- A.
  
  Avoiding
- B.
  
  Collaborating
- C.
  
  Compromising
Correct Answer
A. Avoiding

Explanation
Avoiding refers to the act of not paying attention to a conflict and not taking any action to resolve it. This approach involves ignoring or sidestepping the conflict altogether, hoping that it will resolve itself or go away on its own. It may be used when the issue at hand is not significant enough to warrant attention or when the parties involved are not interested in investing time and effort into finding a solution. Avoiding can be a temporary solution, but it does not address the underlying problem and may lead to further complications in the long run.

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3.

Allowing the other party to satisfy their concerns while neglecting your own
- A.
  
  Forcing
- B.
  
  Compromising
- C.
  
  Accommodating
Correct Answer
C. Accommodating

Explanation
Accommodating refers to a conflict resolution style where one party focuses on satisfying the concerns and needs of the other party, often at the expense of their own. This approach involves being flexible, cooperative, and willing to make concessions in order to maintain harmony and reach a resolution. It involves prioritizing the other party's interests and desires while neglecting one's own.

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4.

Using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with
- A.
  
  Taunting
- B.
  
  Collaborative
- C.
  
  Forcing
Correct Answer
C. Forcing

Explanation
Forcing refers to the act of using one's formal authority or power to address their own concerns without considering the concerns of the other party involved in the conflict. This approach involves imposing one's own ideas or decisions on the other party, often without seeking their input or attempting to find a mutually beneficial solution. It disregards the importance of collaboration and can create a hostile or unproductive environment for resolving conflicts.

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5.

Attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither
- A.
  
  Accommodating
- B.
  
  Compromising
- C.
  
  Collaborative
Correct Answer
B. Compromising

Explanation
Compromising is the correct answer because it involves finding a solution that may not fully satisfy either party involved in a conflict, but is acceptable to both to some extent. It requires both parties to make concessions and meet in the middle, finding a middle ground that allows for some level of satisfaction for both parties.

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Current Version
Jan 31, 2023

Quiz Edited by
ProProfs Editorial Team
Sep 23, 2018

Quiz Created by
Breakthroughuniversity

Breakthrough Intl Bible University - Conflict Management Strategies Exam

Cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win)

Not paying attention to the conflict and not taking any action to resolve it

Allowing the other party to satisfy their concerns while neglecting your own

Using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with

Attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither