Cs115 Academic Strategies Becoming A Master Student Ch 8
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This quiz from CS115 Academic Strategies, focusing on Chapter 8 of Becoming a Master Student, assesses key communication competencies. It covers nonverbal listening, transforming complaints, message clarity, and conflict resolution, essential for mastering effective communication skills.
- 1.
You are assigned to be the leader of a group of students who will be presenting a science project to the class. Discuss three strategies you will utilize with the group as an effective leader.
- 2.
Improvement of nonverbal listening skills occurs when you
- A.
Ask the sender to repeat the message.
- B.
Allow several seconds to pass before responding to someone.
- C.
Frequently look around the room to avoid staring.
- D.
Be thinking about your response while the speaker is talking.
Correct Answer
B. Allow several seconds to pass before responding to someone.Explanation
Allowing several seconds to pass before responding to someone is an effective way to improve nonverbal listening skills. This pause gives the listener time to fully process the message and understand its meaning before formulating a response. It shows respect and attentiveness to the speaker, as well as allows for better comprehension and interpretation of the message. By taking this time, the listener can also avoid interrupting the speaker and demonstrate active listening.Rate this question:
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- 3.
If we choose to transform a person’s complaints into requests, we
- A.
Can have a more logical reason to be defensive.
- B.
Can deny responsibility if we are indifferent to the issue at hand.
- C.
Can show the person how things have always been done.
- D.
Can safely decide what we might be able to do to help.
Correct Answer
D. Can safely decide what we might be able to do to help.Explanation
By transforming a person's complaints into requests, we can safely decide what we might be able to do to help. This approach allows us to understand the underlying needs and desires behind the complaints, enabling us to find practical solutions. By focusing on requests rather than complaints, we can avoid becoming defensive or denying responsibility. It also helps us establish a more constructive and collaborative conversation, where we can explore potential options for assistance.Rate this question:
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- 4.
An effective way to improve your ability to communicate is to
- A.
Realize that most communication is verbal.
- B.
Talk when you are decoding a message.
- C.
Be aware of when you are the receiver and when you are the sender.
- D.
Try to send and receive at the same time.
Correct Answer
C. Be aware of when you are the receiver and when you are the sender.Explanation
To improve communication skills, it is important to be aware of one's role as both a receiver and a sender. By recognizing when one is in the position of receiving information, they can focus on actively listening and understanding the message being conveyed. Conversely, when one is the sender, they can ensure clear and effective communication by considering the needs and perspectives of the receiver. Being conscious of these roles allows individuals to adapt their communication style accordingly and enhance overall communication abilities.Rate this question:
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- 5.
An example of turning the statement “You were late to the meeting” into an “I” message is
- A.
“I don’t like to waste our manager’s time by being late.”
- B.
“I would never be late to a meeting if I were you.”
- C.
“I hate it when you show up late.”
- D.
“I suppose I should schedule the meeting later so you can make it on time.”
Correct Answer
A. “I don’t like to waste our manager’s time by being late.”Explanation
The correct answer is "I don’t like to waste our manager’s time by being late." This statement takes responsibility for the lateness and expresses a personal feeling or concern about the impact it has on the manager's time. It avoids blaming or criticizing the other person and focuses on one's own perspective.Rate this question:
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- 6.
A barrier can occur while you are sending a message to someone when you
- A.
Become more aware of your nonverbal behavior.
- B.
Avoid making assumptions about people’s reactions.
- C.
Utilize an “I” message.
- D.
Use questions that aren’t really questions but are actually requests.
Correct Answer
D. Use questions that aren’t really questions but are actually requests.Explanation
When you use questions that aren't really questions but are actually requests, it can create a barrier in communication. This is because instead of clearly expressing your needs or desires, you are indirectly asking for something. This can lead to confusion or misunderstandings, as the other person may not realize that you are actually making a request. It is important to be direct and clear in your communication to avoid any barriers or misinterpretations.Rate this question:
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- 7.
In conflict resolution, building cautiously to your main points does not help because
- A.
It allows you build drama into what you say.
- B.
It might make your listener impatient.
- C.
It is better to overpower the other person with supporting details.
- D.
It helps to convince the other person that you are right.
Correct Answer
B. It might make your listener impatient.Explanation
Building cautiously to your main points in conflict resolution might make your listener impatient. This is because taking too long to get to the main points can create frustration and impatience in the listener, especially if they are eager to understand the main arguments or reach a resolution. It is important to be concise and clear in communication during conflict resolution to keep the listener engaged and avoid unnecessary delays or frustrations.Rate this question:
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- 8.
Dealing with emotional pain can be accomplished by
- A.
Identifying the exact reason you are feeling bad.
- B.
Forcing yourself to have a good time.
- C.
Avoiding any situation that can make you feel bad.
- D.
Setting a time limit for feeling bad.
Correct Answer
D. Setting a time limit for feeling bad.Explanation
Setting a time limit for feeling bad can be an effective strategy for dealing with emotional pain. By allowing oneself to acknowledge and experience negative emotions for a designated period of time, it creates a sense of control and structure. This approach encourages individuals to fully process their emotions and then move forward, rather than dwelling on them indefinitely. It promotes a healthy emotional release and allows for the possibility of finding solutions or taking positive action to address the underlying causes of the pain.Rate this question:
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- 9.
Writing a first draft is helpful because it allows you to
- A.
Limit the amount of research information you will use.
- B.
Stop changing the precise order of your presentation.
- C.
Start your outline from the end if you need to do so.
- D.
Write “scholarly” language to impress your teacher.
Correct Answer
C. Start your outline from the end if you need to do so.Explanation
Writing a first draft is helpful because it allows you to start your outline from the end if you need to do so. This means that when you begin writing, you can focus on getting your main points and ideas down on paper without worrying about the specific order or structure. Starting from the end can help you identify the key points you want to include and then work backwards to develop a logical flow for your presentation. By starting with a draft, you can also revise and rearrange your ideas later, ensuring a more coherent and organized final product.Rate this question:
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- 10.
In a research paper, you do not need to use quotation marks around
- A.
A paraphrase of a science article, as long as you cite the source.
- B.
A cut-and-paste article from an entertainment website.
- C.
An entire email message from an instructor at your school.
- D.
The opening lines of a speech by a visiting lecturer.
Correct Answer
A. A paraphrase of a science article, as long as you cite the source.Explanation
When paraphrasing a science article, it is not necessary to use quotation marks as long as the source is properly cited. Paraphrasing involves rewording the original text in your own words, while still giving credit to the original source. In this case, as long as the paraphrased version of the science article is cited correctly, quotation marks are not required.Rate this question:
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- 11.
Organizing your presentation is similar to writing a paper in that
- A.
You should memorize the material in case you are asked questions about it.
- B.
The introduction should have a clear point and outline the main body.
- C.
The conclusion introduces the sources that you have used.
- D.
You need to include a concept map or diagram with your work.
Correct Answer
B. The introduction should have a clear point and outline the main body.Explanation
The correct answer is that the introduction should have a clear point and outline the main body. This is because, similar to writing a paper, organizing a presentation requires a clear and concise introduction that sets the tone and purpose of the presentation. The introduction should also provide an outline of the main points that will be covered in the body of the presentation, allowing the audience to follow along and understand the structure of the presentation.Rate this question:
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- 12.
You should only make a promise if
- A.
It will get you what you need in the short term.
- B.
You are willing to risk and still set realistic goals.
- C.
You are prepared to punish yourself if you fail.
- D.
You know the promise is so easy to keep.
Correct Answer
B. You are willing to risk and still set realistic goals.Explanation
The correct answer is "You are willing to risk and still set realistic goals." This answer aligns with the idea that making a promise involves taking a risk and setting realistic goals. It suggests that making a promise should not be taken lightly, and one should be willing to take on the potential consequences and challenges that may arise.Rate this question:
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- 13.
The highest level of language for powerful speaking includes terms like
- A.
Plan to, try to, and intend to.
- B.
Might, maybe, and hope to.
- C.
Ought to, should, and had to.
- D.
Will, promise to, and commit.
Correct Answer
D. Will, promise to, and commit.Explanation
The terms "will," "promise to," and "commit" indicate a strong level of determination and certainty in one's speech. These words imply a firm intention to take action and follow through on what is being said. They convey a sense of responsibility and reliability, suggesting that the speaker is committed to their words and will make sure to fulfill their promises. Therefore, these terms demonstrate a higher level of language for powerful speaking.Rate this question:
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- 14.
When writing for workplace audiences, it is important to
- A.
Consider the client, supervisor and team members.
- B.
Write concisely, use subheadings for scanning, and be objective.
- C.
Stick with a simple color scheme.
- D.
Avoid time-wasting procedures.
Correct Answer
B. Write concisely, use subheadings for scanning, and be objective.Explanation
When writing for workplace audiences, it is important to write concisely, use subheadings for scanning, and be objective. This is because concise writing helps to convey information efficiently and effectively, making it easier for readers to understand. Using subheadings allows readers to quickly scan the document and locate specific information. Being objective in writing ensures that the information presented is unbiased and free from personal opinions or emotions. These practices help to ensure clear communication and professionalism in workplace writing.Rate this question:
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- 15.
Mediators can help when
- A.
A conflict is difficult to resolve.
- B.
You need someone to recap your message.
- C.
You want to apologize and don’t know how.
- D.
You want someone to resolve the problem for you.
Correct Answer
A. A conflict is difficult to resolve.Explanation
Mediators can help when a conflict is difficult to resolve because they are trained professionals who can facilitate communication and negotiation between conflicting parties. They can help identify underlying issues, clarify misunderstandings, and guide the parties towards finding a mutually agreeable solution. Mediators provide a neutral and unbiased perspective, creating a safe and constructive environment for dialogue. Their expertise in conflict resolution techniques and their ability to remain impartial make them effective in assisting with complex and challenging conflicts that may be difficult for the parties involved to resolve on their own.Rate this question:
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- 16.
Employing your word means
- A.
Your are obligated to speak in a certain way.
- B.
Creating your future through writing term papers.
- C.
Making and keeping agreements.
- D.
Agreeing to relationships at all costs.
Correct Answer
C. Making and keeping agreements.Explanation
The correct answer is "Making and keeping agreements." This means that when you employ your word, you are committed to fulfilling the agreements you make with others. It implies being reliable, trustworthy, and following through on your promises. By honoring your agreements, you build a reputation for integrity and dependability, which can positively impact your relationships and future opportunities.Rate this question:
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- 17.
Most nonverbal behavior is unconscious.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Nonverbal behavior refers to the communication that occurs through body language, facial expressions, gestures, and other nonverbal cues. Much of this behavior is automatic and happens without conscious awareness or control. People often express their emotions, attitudes, and intentions through nonverbal signals without consciously intending to do so. Therefore, it is true that most nonverbal behavior is unconscious.Rate this question:
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- 18.
Much of listening is nonverbal.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Listening involves more than just hearing words. It also involves paying attention to nonverbal cues such as body language, facial expressions, and tone of voice. These nonverbal cues can provide important information about the speaker's emotions, attitudes, and intentions. Therefore, it is true that much of listening is nonverbal.Rate this question:
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- 19.
A conflict should be handled as soon as possible before it gets worse.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
It is not necessary to handle a conflict as soon as possible before it gets worse. In some cases, allowing time for emotions to cool down and gathering more information about the situation can lead to a more effective resolution. Rushing into a conflict without proper preparation or understanding can potentially escalate the situation and make it more difficult to resolve. Therefore, it is not always true that conflicts should be handled immediately.Rate this question:
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- 20.
“Diversity” and “Relationships” are good examples of what this chapters defines as a thesis.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because "Diversity" and "Relationships" are not examples of what the chapter defines as a thesis. A thesis is a statement or theory that is put forward as a premise to be maintained or proved. "Diversity" and "Relationships" are broad concepts and do not fit the definition of a thesis.Rate this question:
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- 21.
Original ideas in speech, publications, and artistic creations are not free for the taking?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Original ideas in speech, publications, and artistic creations are not free for the taking because they are protected by intellectual property rights. These rights grant creators exclusive rights to their work, preventing others from using, copying, or profiting from their ideas without permission. This encourages creativity and innovation by ensuring that creators can benefit from their own work and be recognized for their contributions.Rate this question:
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- 22.
The person who receives the message and translates the words into his own experience is called the______________.
Correct Answer
decoderExplanation
A decoder is a person who receives a message and translates the words into his own experience. They interpret the message and make it understandable by relating it to their own knowledge and understanding. The term "decoder" is commonly used in communication and language contexts to refer to someone who decodes or interprets information.Rate this question:
- 23.
Using another person’s words without giving proper credit is called _________.
Correct Answer
plagiarismExplanation
Plagiarism refers to the act of using someone else's words or ideas without acknowledging or giving proper credit to the original source. It involves copying or paraphrasing someone else's work and presenting it as one's own. Plagiarism is considered unethical and is a serious academic and professional offense. It undermines the principles of originality, honesty, and integrity in writing and research.Rate this question:
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Mar 04, 2024Quiz Edited by
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Dec 07, 2011Quiz Created by
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