Dvuo Mgmt303 Principles Of Management, Chapter 1 Quiz
Principles of Management, DVUO MGMT303 covering Chapter1 of the Griffin text
Questions and Answers
- 1.
A(n) ______________ is group of people working together in a structered and coordinated fashion to achieve a set of goals
- A.
Company
- B.
Organization
- C.
Party
- D.
Committee
- E.
Business
Correct Answer
B. OrganizationExplanation
An organization is a group of people working together in a structured and coordinated fashion to achieve a set of goals. This term encompasses various types of entities such as companies, businesses, parties, and committees, which all involve individuals collaborating towards a common objective.Rate this question:
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- 2.
_______________ is a set of activities directed at an organization's resources, with the aim of achieving organizational goals in an efficient and effective manner.
- A.
Leading
- B.
Organizing
- C.
Decision making
- D.
Management
- E.
Controlling
Correct Answer
D. ManagementExplanation
Management is the correct answer because it encompasses all the activities mentioned in the question, such as leading, organizing, decision making, and controlling. Management involves coordinating and directing resources, making decisions, and setting goals to achieve organizational objectives in the most efficient and effective way possible.Rate this question:
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- 3.
Which one of the following is not an example on an organization:
- A.
Iowa State University
- B.
Municipal Employees
- C.
New York City
- D.
Royal Dutch/Shell Group
- E.
Susan's Corner Grocery Store
Correct Answer
B. Municipal EmployeesExplanation
Municipal Employees is not an example of an organization because it refers to a group of employees who work for a municipality, rather than an actual organization itself. The other options listed are all examples of specific organizations: Iowa State University, New York City, Royal Dutch/Shell Group, and Susan's Corner Grocery Store.Rate this question:
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- 4.
Which one of the following is not an example of human resources
- A.
Faculty
- B.
Bookkeeper
- C.
Police Officers
- D.
Corporate executives
- E.
They are all human resources
Correct Answer
E. They are all human resourcesExplanation
The given answer states that all of the options mentioned (Faculty, Bookkeeper, Police Officers, and Corporate executives) are examples of human resources. This means that each of these occupations involves individuals who contribute to the overall functioning and success of an organization or institution.Rate this question:
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- 5.
Which one of the following is not one of the four categories of resources used by an organization.
- A.
Information Resources
- B.
Human Resources
- C.
Physical Resources
- D.
Financial Resources
- E.
Intellectual Resources
Correct Answer
E. Intellectual ResourcesExplanation
Intellectual resources are not one of the four categories of resources used by an organization. The four categories include information resources, human resources, physical resources, and financial resources. Intellectual resources refer to the knowledge, skills, and expertise possessed by individuals within the organization, which can be utilized in decision-making, problem-solving, and innovation. While intellectual resources are valuable assets for an organization, they are not considered a separate category of resources like the other four mentioned in the question.Rate this question:
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- 6.
By __________, we mean using resources wisely and in a cost-effective way.
Correct Answer
efficientExplanation
Efficient means using resources wisely and in a cost-effective way. This implies that one is able to achieve maximum output or results with minimum input or resources. Being efficient involves optimizing processes, minimizing waste, and making the most of available resources to achieve desired goals. By being efficient, individuals or organizations can save time, money, and energy while still achieving desired outcomes.Rate this question:
- 7.
By _______________, we mean making the right decisions tand successfully iplementing them.
Correct Answer
effectiveExplanation
By "effective", we mean the ability to make the right decisions and successfully implement them. Being effective implies having the necessary skills, knowledge, and resources to achieve desired outcomes and goals. It involves being efficient, productive, and achieving desired results. Being effective requires careful planning, prioritization, and execution of tasks and actions. It is about achieving desired outcomes and making a positive impact.Rate this question:
- 8.
A ___________ is someone whose primary responsibility is to carry out the management process.
Correct Answer
managerExplanation
A manager is someone whose primary responsibility is to carry out the management process. Managers are responsible for planning, organizing, leading, and controlling the activities within an organization. They set goals, allocate resources, make decisions, and oversee the work of their subordinates. They play a crucial role in ensuring that the organization's objectives are achieved efficiently and effectively.Rate this question:
- 9.
In its simplest form, ______________ means setting an organization's goals and deciding how best to achieve them.
Correct Answer
planningExplanation
Planning refers to the process of determining an organization's objectives and devising strategies to accomplish them effectively. It involves analyzing the current situation, identifying potential challenges and opportunities, and developing a roadmap to achieve desired outcomes. By setting clear goals and charting a course of action, planning helps organizations allocate resources efficiently, make informed decisions, and stay focused on their long-term vision. It is a crucial management function that enables organizations to anticipate and adapt to changes in the business environment, ensuring their sustained growth and success.Rate this question:
- 10.
_____________, a part of the planning process, involves selecting a course of action from a set of alternatives.
Correct Answer
decision making, decision-making, making decisionsExplanation
Decision making is a crucial step in the planning process as it involves choosing the most appropriate course of action from a range of alternatives. This process requires evaluating the pros and cons of each option, considering the potential outcomes, and making a well-informed choice. Effective decision making helps organizations or individuals achieve their goals and objectives by selecting the best possible solution to a problem or situation.Rate this question:
- 11.
____________ ivolves the determining how activities and resources are to be grouped.
Correct Answer
organizingExplanation
Organizing is the process of determining how activities and resources should be grouped together. It involves creating a structure and assigning tasks and responsibilities to individuals or departments. By organizing effectively, an organization can ensure that work is divided efficiently, communication flows smoothly, and resources are utilized effectively. This process helps to establish clear lines of authority and accountability, leading to improved productivity and coordination within the organization.Rate this question:
- 12.
Which of the following are the four basic activities involved in management (check all that apply):
- A.
Decision Making
- B.
Leading
- C.
Organizing
- D.
Controlling
- E.
Planning
Correct Answer(s)
B. Leading
C. Organizing
D. Controlling
E. PlanningExplanation
Decision making is part of the planning activityRate this question:
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- 13.
Which one of the following is not a level of management:
- A.
First-line managers
- B.
Low-level managers
- C.
Top managers
- D.
Middle managers
Correct Answer
B. Low-level managersExplanation
Low-level managers is not a level of management because it is not a commonly recognized term in the field of management. The other options, first-line managers, top managers, and middle managers, are all well-established levels of management that are widely recognized and used in organizational structures.Rate this question:
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- 14.
__________ managers make up the relatively small group of executives who manage the overall organization.
Correct Answer
topExplanation
Top managers are the executives who hold the highest positions within an organization and are responsible for making strategic decisions that affect the entire organization. They have the authority to set goals, allocate resources, and make important decisions that shape the direction of the company. As the "top" managers, they oversee all other managers and departments within the organization and ensure that the organization as a whole is functioning effectively and efficiently.Rate this question:
- 15.
__________ managers probably make up the largest group of managers in most organizations.
Correct Answer
middleExplanation
Middle managers are likely to make up the largest group of managers in most organizations. This is because middle managers are responsible for overseeing the work of lower-level managers and employees, and they play a crucial role in implementing the strategies and goals set by top-level executives. Middle managers are typically involved in day-to-day operations and are responsible for translating the organization's vision into actionable plans. They act as a bridge between top-level management and lower-level employees, making them an essential part of the organizational structure.Rate this question:
- 16.
______________ managers supervise and coordinate the activities of operating employees.
Correct Answer
first line, first-lineExplanation
The term "first line" or "first-line" managers refer to the supervisors or managers who directly oversee and coordinate the work of operating employees. They are responsible for ensuring that the day-to-day activities of the employees are carried out efficiently and effectively. These managers are typically the first point of contact for the employees and play a crucial role in ensuring smooth operations within an organization.Rate this question:
- 17.
Store managers who oversee day-to-day operations of their respective stores, hire operating employees to staff them, and handle routine administrative duties would be an example of what level of manager?
- A.
Top manager
- B.
Middle manager
- C.
First-line manager
- D.
Low-level manager
Correct Answer
C. First-line managerExplanation
A first-line manager is responsible for overseeing the day-to-day operations of a specific department or team within an organization. They are involved in hiring and managing operating employees, ensuring that tasks are completed efficiently, and handling routine administrative duties. This level of management is typically closer to the front-line employees and focuses on implementing the goals and strategies set by higher-level managers.Rate this question:
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- 18.
A manager that creates an organization's goals, overall strategy, and operating policies would be performing what level of management?
- A.
Top management
- B.
Middle management
- C.
First-line management
- D.
Low-level management
Correct Answer
A. Top managementExplanation
Top management is responsible for setting the overall direction and goals of an organization. They develop the organization's strategy and make important decisions that impact the entire organization. This level of management is typically made up of executives and senior leaders who have a broad view of the organization and its operations. They are responsible for ensuring that the organization is aligned with its mission and objectives and that its resources are effectively utilized to achieve its goals.Rate this question:
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- 19.
A __________ manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of lower-level managers.
- A.
Top
- B.
Middle
- C.
First-line
- D.
Low-level
Correct Answer
B. MiddleExplanation
A middle manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of lower-level managers. They act as a bridge between top-level management and lower-level employees, ensuring that strategic decisions are effectively translated into operational actions. Middle managers play a crucial role in executing organizational strategies and ensuring smooth communication and coordination within the organization.Rate this question:
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- 20.
A ______________ manager works to get consumers and clients to buy the organization's products or seervices.
Correct Answer
marketingExplanation
A marketing manager is responsible for promoting and selling an organization's products or services to consumers and clients. They develop marketing strategies, conduct market research, identify target audiences, and implement advertising and promotional campaigns to attract customers and drive sales. Their goal is to effectively communicate the value and benefits of the organization's offerings to potential buyers, ultimately leading to increased revenue and business growth.Rate this question:
- 21.
___________ managers are responsible for such activities as accounting, cash management, and investments.
Correct Answer
financialExplanation
Financial managers are responsible for activities such as accounting, cash management, and investments. They play a crucial role in overseeing the financial operations of an organization, ensuring that financial resources are effectively managed and allocated. They are responsible for financial planning, budgeting, and financial reporting. Additionally, financial managers analyze financial data, make financial projections, and make strategic decisions to maximize the organization's financial performance. Overall, financial managers are essential in ensuring the financial health and stability of an organization.Rate this question:
- 22.
_______________ managers are concerned with creating and managing the systems that create an organization's products and services.
Correct Answer
operationsExplanation
Operations managers are responsible for overseeing the production process and ensuring that the organization's products and services are created efficiently and effectively. They focus on managing the systems and processes involved in manufacturing, distribution, and service delivery. This includes tasks such as resource allocation, quality control, inventory management, and process improvement. Operations managers play a crucial role in ensuring that the organization's operations run smoothly and meet the needs of customers.Rate this question:
- 23.
________________ managers are responsible for hiring and developing employees.
Correct Answer
human resourcesExplanation
Human resources managers are responsible for hiring and developing employees. They play a crucial role in the recruitment process, conducting interviews, screening candidates, and selecting the best fit for the organization. Additionally, they oversee employee training and development programs, ensuring that employees receive the necessary skills and knowledge to perform their jobs effectively. Human resources managers also handle employee relations, addressing any issues or conflicts that may arise in the workplace. Overall, their main focus is on the people aspect of the organization, making them responsible for the hiring and development of employees.Rate this question:
- 24.
__________________ managers are not associated with any particular management specialty.
Correct Answer
administrative, generalExplanation
Administrative and general managers are not associated with any particular management specialty. These managers have a broad range of responsibilities and oversee various aspects of an organization. They are responsible for coordinating and directing the activities of different departments, ensuring smooth operations, and making strategic decisions. Unlike specialized managers who focus on specific areas such as finance, marketing, or human resources, administrative and general managers have a more generalist role and are involved in multiple functions within the organization.Rate this question:
- 25.
Which one of the following is not one of the three interpersanol roles inherent in a manager's job?
- A.
Spokesperson
- B.
Figurehead
- C.
Liaison
- D.
Leader
Correct Answer
A. SpokespersonExplanation
The correct answer is "Spokesperson". In a manager's job, there are three interpersonal roles: figurehead, liaison, and leader. A figurehead refers to the symbolic representation of the organization, a liaison involves networking and building relationships with external parties, and a leader entails guiding and motivating the team. However, a spokesperson role is not inherently part of a manager's job as it primarily involves representing and communicating on behalf of the organization, which is typically assigned to individuals specializing in public relations or communications.Rate this question:
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- 26.
Mintzburg concluded that managers play ten different roles in three basic categories, select the three categories below:
- A.
Interpersonal
- B.
Entrepreneurial
- C.
Decisional
- D.
Informational
- E.
Supervisory
Correct Answer(s)
A. Interpersonal
C. Decisional
D. InformationalExplanation
Mintzberg concluded that managers play ten different roles, which can be categorized into three categories: interpersonal, decisional, and informational. The interpersonal category includes roles such as figurehead, leader, and liaison, where managers interact with people both inside and outside the organization. The decisional category includes roles such as entrepreneur, disturbance handler, resource allocator, and negotiator, where managers make decisions and resolve conflicts. The informational category includes roles such as monitor, disseminator, and spokesperson, where managers gather and share information within and outside the organization.Rate this question:
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- 27.
Select the three informational roles that flow naturally from the interpersonal roles of a manager:
- A.
Negotiator
- B.
Monitor
- C.
Disseminator
- D.
Spokesperson
- E.
Bookkeeper
Correct Answer(s)
B. Monitor
C. Disseminator
D. SpokespersonExplanation
The three informational roles that flow naturally from the interpersonal roles of a manager are monitor, disseminator, and spokesperson. The monitor role involves collecting information from both internal and external sources to stay informed about the organization and its environment. The disseminator role involves sharing this information with others in the organization, ensuring that relevant information reaches the right people at the right time. The spokesperson role involves representing the organization to external stakeholders, such as the media or the public, and communicating its goals, values, and messages effectively. These three roles are essential for a manager to gather, distribute, and communicate information within and outside the organization.Rate this question:
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- 28.
Select the four decisional roles that the manager's informational roles typically lead to:
- A.
Entrepreneur
- B.
Disturbance handler
- C.
Spokesperson
- D.
Resource allocator
- E.
Negotiator
Correct Answer(s)
A. Entrepreneur
B. Disturbance handler
D. Resource allocator
E. NegotiatorExplanation
The manager's informational roles typically lead to four decisional roles: Entrepreneur, Disturbance handler, Resource allocator, and Negotiator. These roles are derived from the information that managers gather and process in their informational roles. As an entrepreneur, the manager identifies new opportunities and takes risks to improve the organization. As a disturbance handler, the manager resolves conflicts and addresses issues that may disrupt the organization. The manager also acts as a resource allocator, making decisions on how to distribute resources effectively. Lastly, as a negotiator, the manager engages in negotiations with external parties to achieve favorable outcomes for the organization.Rate this question:
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- 29.
____________skills are the skills necessary to accomplish or understand the specific kind of work done in an organization.
Correct Answer(s)
technicalExplanation
Technical skills refer to the specific abilities and knowledge required to perform tasks related to a particular field or industry. These skills are essential for understanding and completing the work that is specific to an organization. Technical skills can include expertise in areas such as computer programming, engineering, data analysis, or any other specialized knowledge needed to carry out the job effectively. Having strong technical skills is crucial for individuals to excel in their roles and contribute to the success of the organization.Rate this question:
- 30.
Managers need ___________ skills to communicate with, understand and motivate both individuals and groups.
Correct Answer(s)
interpersonalExplanation
Managers need interpersonal skills to effectively communicate with and understand both individuals and groups in their team. These skills help them build strong relationships, resolve conflicts, and create a positive work environment. Interpersonal skills also enable managers to motivate their team members by understanding their needs and providing the necessary support and guidance. By possessing strong interpersonal skills, managers can foster collaboration, trust, and open communication within their team, leading to increased productivity and overall success.Rate this question:
- 31.
________ skills depend on the manager's ability to think in the abstract.
Correct Answer(s)
conceptualExplanation
Conceptual skills refer to a manager's ability to think in the abstract and understand complex ideas and concepts. These skills involve analyzing and evaluating situations, identifying patterns and trends, and developing creative solutions. Managers with strong conceptual skills can see the big picture and understand how different parts of an organization or system fit together. They can also effectively communicate their ideas and vision to others. Therefore, the correct answer is "conceptual" as it accurately describes the skills that rely on the manager's ability to think abstractly.Rate this question:
- 32.
Successful managers possess ________ skills, that enable them to visualize the most appropriate response to a situation.
Correct Answer(s)
diagnosticExplanation
Successful managers possess diagnostic skills, which allow them to analyze and assess a situation accurately. These skills enable them to identify the root cause of a problem and determine the most effective solution. By using diagnostic skills, managers can evaluate different options, anticipate potential outcomes, and make informed decisions. This ability to visualize the most appropriate response to a situation is crucial for effective management and problem-solving.Rate this question:
- 33.
___________ skills refer to the manager's abilities both to effectively convey ideas and information to others and to effectively receive ideas and information from others.
Correct Answer(s)
communicationExplanation
Communication skills are essential for managers as they involve both transmitting and receiving information effectively. Managers need to be able to convey their ideas clearly to their team members and other stakeholders, ensuring that everyone understands the message. Additionally, they need to be skilled in listening and understanding the ideas and information shared by others. Good communication skills enable managers to foster collaboration, build relationships, and ensure that everyone is on the same page, leading to better decision-making and overall organizational success.Rate this question:
- 34.
____________ skills refer to the manager's ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities.
Correct Answer(s)
decision making, decision-makingExplanation
Decision making skills refer to the manager's ability to correctly recognize and define problems and opportunities and to then select an appropriate course of action to solve problems and capitalize on opportunities. These skills involve assessing the situation, gathering relevant information, analyzing alternatives, and making a well-informed choice. Effective decision making is crucial for managers as it helps them navigate complex situations, make sound judgments, and achieve organizational goals.Rate this question:
- 35.
___________ skills refer to the manager's ability to prioritize work, to work efficiently, and to delegate appropriately.
Correct Answer(s)
time management, time-managementExplanation
Time management skills refer to the manager's ability to prioritize work, work efficiently, and delegate tasks appropriately. These skills involve effectively managing one's time and resources to ensure that tasks and projects are completed in a timely manner. By prioritizing tasks, the manager can focus on the most important and urgent ones first, ensuring that deadlines are met. Working efficiently involves using time wisely, avoiding procrastination, and minimizing distractions. Delegating tasks to the appropriate team members helps in distributing workload and ensuring that tasks are completed by the most suitable individuals, maximizing productivity and efficiency.Rate this question:
- 36.
An organization that manufactures its product at the lowest possible cost is by definition effective.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
It would be by definition efficient.Rate this question:
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- 37.
Managers who spend too much time performing the controlling function are likely to lead the organization away from its goals.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
controlling ensures progress towards goals.Rate this question:
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- 38.
In the spokesperson role, managers formally relay information to people outside the organization
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
In the spokesperson role, managers are responsible for communicating information to individuals or groups outside the organization. This can include sharing updates, announcements, or representing the organization's views and opinions to external stakeholders such as the media, customers, or the general public. By serving as a spokesperson, managers play a crucial role in maintaining effective communication and managing the organization's reputation and image. Therefore, the statement "In the spokesperson role, managers formally relay information to people outside the organization" is true.Rate this question:
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- 39.
Modern management has become almost completely a science and almost not at all an art/
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Effective management is a blend of both science and art.Rate this question:
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- 40.
Managers are often expected to engage in ceremonial or symbolic activities, such as presenting awards and holding retirement ceremonies. Which role do managers fill in performing these activities?
- A.
Spokesperson
- B.
Liaison
- C.
Figurehead
- D.
Resource allocater
- E.
Disseminator
Correct Answer
C. FigureheadExplanation
Managers fill the role of a figurehead when they engage in ceremonial or symbolic activities such as presenting awards and holding retirement ceremonies. As a figurehead, managers represent the organization and its values, and their involvement in these activities helps to build morale and create a positive organizational culture. This role also emphasizes the manager's position of authority and leadership within the organization.Rate this question:
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- 41.
Which of the following challenges and opportunities are managers in the new workforce unlikely to face?
- A.
Organizations are attracting qualified disabled employees
- B.
An increasing number of ethnic minorities are entering the workforce
- C.
The average age of workers is gradually increasing
- D.
An increasing number of women have entered the workforce
- E.
New information-processing technology has slowed the pace of managers' work.
Correct Answer
E. New information-processing technology has slowed the pace of managers' work.Explanation
Managers in the new workforce are unlikely to face the challenge or opportunity of new information-processing technology slowing the pace of their work. This implies that technology has not had a significant impact on the efficiency or speed of managers' work. The other options mention challenges and opportunities that managers are likely to face, such as attracting qualified disabled employees, increasing diversity in the workforce, and dealing with an aging workforce.Rate this question:
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Mar 22, 2023Quiz Edited by
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Mar 05, 2009Quiz Created by
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