1.
Which model of organizational change characterizes the organization as a set of inputs, processes and outputs?
Correct Answer
A. Systems Theory
Explanation
The Systems Theory model of organizational change characterizes the organization as a set of inputs, processes, and outputs. This model views the organization as a complex system that interacts with its environment and undergoes changes in response to internal and external factors. It emphasizes the interconnectedness and interdependence of different components within the organization and how they contribute to the overall functioning and effectiveness of the system. By understanding and analyzing these inputs, processes, and outputs, organizations can identify areas for improvement and implement changes to enhance their performance and adapt to changing circumstances.
2.
Which systems theory model of change looks at change as a process of unfreezing, moving, and refreezing? Force field analysis assumes that change will happen when
Correct Answer
A. Lewin's Three pHase model
Explanation
Lewin's Three phase model is a systems theory model of change that looks at change as a process of unfreezing, moving, and refreezing. It suggests that in order for change to occur, individuals or organizations must first "unfreeze" their current state, then transition or "move" to a new state, and finally "refreeze" or stabilize the new state to make it the new norm. This model emphasizes the importance of understanding and managing the forces that either support or hinder change, and it provides a framework for effectively implementing and sustaining change within a system.
3.
Force field analysis assumes that change will happen when
Correct Answer
D. Forces promoting change are greater than forces promoting the status quo.
Explanation
Force field analysis is a model that suggests that change will occur when the forces promoting change outweigh the forces promoting the status quo. This means that for change to happen, there needs to be a greater influence or strength in the factors that support change compared to those that resist it. The model assumes that change is a result of an imbalance between these opposing forces, and when the forces promoting change are stronger, it will lead to the desired change.
4.
According to the Blake and Mouton's Managerial Grid, an individual's style can best be described as which of the following?
Correct Answer
B. His or her degree of concern for production and people.
Explanation
The correct answer is "His or her degree of concern for production and people." This is because Blake and Mouton's Managerial Grid is a model that assesses leadership styles based on two dimensions: concern for production and concern for people. The model suggests that effective leaders balance these two concerns to achieve high productivity and employee satisfaction. Therefore, the individual's style can be described by their degree of concern for both production and people.
5.
Which answer below best describes the key objective(s) of OD?
Correct Answer
C. To help organizations achieve greater effectiveness
Explanation
The key objective of OD is to help organizations achieve greater effectiveness. This means that OD aims to improve the overall performance and success of an organization by implementing strategies and interventions that enhance productivity, efficiency, and employee satisfaction. OD focuses on identifying and addressing organizational issues and challenges, such as improving communication, teamwork, and leadership, in order to create a more effective and successful organization.
6.
OD involves change management, but change management may not involve OD.
Correct Answer
A. True
Explanation
OD (Organizational Development) is a systematic approach to improve organizational effectiveness and efficiency through planned interventions and change initiatives. It involves managing and facilitating change within an organization. On the other hand, change management is a broader concept that encompasses various strategies and techniques to support individuals, teams, and organizations in successfully transitioning from the current state to a desired future state. While change management may include OD practices, it is not limited to it. Therefore, it is true that OD involves change management, but change management may not necessarily involve OD.
7.
The magnitude of change is divided into two forms; if a restaurant chain adopts a strategy of going global in its operations this is an example of
Correct Answer
A. First order change
8.
Sociotechnical Systems approach is based on which of the following?
Correct Answer
C. Impact of organizational and technical changes on social systems
Explanation
The Sociotechnical Systems approach is based on the impact of organizational and technical changes on social systems. This approach recognizes that technology and organizations are interdependent and that changes in one can have a significant impact on the other. It emphasizes the importance of considering both the technical and social aspects of a system in order to achieve optimal performance and effectiveness.
9.
Who pioneered the work on "Tavistock Method"?
Correct Answer
A. Wilfred Bion
Explanation
Wilfred Bion is credited with pioneering the work on the "Tavistock Method." This method is a form of group dynamics and psychoanalysis that was developed at the Tavistock Institute of Human Relations in London. Bion's contributions to this method include his theories on group processes and his application of psychoanalytic concepts to group dynamics. His work has had a significant impact on the field of organizational development and has been influential in understanding and improving group functioning.
10.
Social construction approaches to change assume that change happens when:
Correct Answer
B. There is a change in meaning, interpretation, and language use in the organization
Explanation
Social construction approaches to change assume that change happens when there is a change in meaning, interpretation, and language use in the organization. This means that change occurs when there is a shift in how individuals within the organization understand and give meaning to their experiences. It involves redefining concepts, reinterpreting situations, and adopting new language to describe and communicate ideas. This approach recognizes that change is not just about external factors or structural changes, but also about the internal processes of sense-making and communication within the organization.