1.
What supplies do you need to bring with you, typically required for tastings? (Check all that apply)
Correct Answer(s)
A. Cups
C. Ice & Ice Bucket (if product requires chilling)
D. Bottle Opener / Corkscrew
F. Report
Explanation
Cups, Ice & Ice Bucket/bowl (if you have a product that needs to be chilled), Paper version of report (to refer to when collecting data), Bottle Opener (for corked wines and beer bottle caps)
2.
The dress code is casual with closed-toed shoes.
Correct Answer(s)
business
Explanation
The dress code specified in the question is "casual with closed-toed shoes." However, the given answer is "business," which contradicts the dress code mentioned. Thus, the answer provided is incorrect.
3.
When you first arrive at the store for your tasting, you should check-in online (or text the UB coordinator's phone). Then, check in with customer service at the liquor store to get open inventory numbers, and be shown where your set-up is.
Correct Answer
A. True
Explanation
The explanation for the correct answer, which is True, is that when you first arrive at the store for your tasting, it is important to check-in online or text the UB coordinator's phone. This helps ensure that the store is aware of your presence and can assist you accordingly. Additionally, checking in with customer service at the liquor store allows you to obtain open inventory numbers, which can be useful for tracking sales and managing stock. Finally, being shown where your set-up is ensures that you are properly situated and ready to conduct your tasting.
4.
To be safe, how much should you remember to pour for all types of alcohol?
Correct Answer
C. Under half an ounce
Explanation
It is always good to under pour, which is under half an ounce (your cup size). Just a sip or two for taste is best!
5.
You must ID anyone that looks 35 years of age or under.
Correct Answer
A. True
Explanation
The statement is indicating that it is necessary to identify individuals who appear to be 35 years old or younger. This suggests that there is a requirement or policy in place to verify the age of individuals who may be below a certain threshold. Therefore, the correct answer is True, as it aligns with the given statement.
6.
What do you do with your tasting product if you need to leave the table for a brief moment?
Correct Answer
A. Store any open product underneath table, along with cups
Explanation
If there is security around, you can also ask them to watch your things for a moment.
7.
What do you need to do before the end of your shift? (Check all that apply)
Correct Answer(s)
A. Clean up tasting table
B. Get your ending inventory numbers and sales numbers
E. Pay for product used
F. Gather Receipts
G. Check-out online
Explanation
Before the end of your shift, you need to clean up the tasting table to ensure it is tidy and ready for the next shift. You also need to get your ending inventory numbers and sales numbers to track the performance of the shift. Paying for the product used is necessary to settle any outstanding balances. Gathering receipts helps in maintaining records and accounting for the transactions. Lastly, checking out online ensures that all necessary tasks and responsibilities have been completed before leaving the shift.
8.
If there is leftover product at the end of your shift, you are welcome to take it home.
Correct Answer
B. False
Explanation
You are required to leave any unused product at the customer service desk. Failure to do so will result in immediate termination.
9.
You are prohibited from sampling or drinking any of the product during your shift.
Correct Answer
A. True
Explanation
Drinking alcohol on shift will result in immediate termination.
10.
What information do you need to get from customer service to fill out your reports? (Check all that apply)
Correct Answer(s)
A. Beginning inventory numbers
C. Total Units Sold (excluding numbers used for sampling)
D. Ending inventory numbers
Explanation
To fill out the reports, you would need the beginning inventory numbers to calculate the change in inventory over a specific period. You would also need the total units sold (excluding numbers used for sampling) to determine the actual sales made by the store. Lastly, you would need the ending inventory numbers to calculate the remaining inventory at the end of the reporting period. The number of years the store has been in business and the total units sold (including numbers used for sampling) are not necessary for filling out the reports.
11.
What other information do you need to collect in order to properly complete the report?
Correct Answer(s)
C. Number of people served
D. Comments & feedback from customers
E. Answers to specific questions found on the tasting report
F. Approximate number of people in store during your shift
Explanation
In order to remember all the questions/information needed for the report, download and print off a sample of the report to bring with you. Take notes at the end of your shift while data is fresh in your mind.
12.
Paperwork is due by am PST on the Monday immediately following your shift (but you should complete your paperwork immediately after your shift, while it is still fresh in your mind!)
Correct Answer(s)
9:00
9
nine
Explanation
Submitting paperwork correctly and on-time will ensure you are paid on time. We pay every FRIDAY! A delay in submitting paperwork will result in a delay of payment.
13.
Where do you submit your paperwork?
Correct Answer
C. Upload it to the online system
Explanation
When your application was accepted, you were sent a Welcome Email with a helpful step-by-step ONLINE USER GUIDE which walks you through the online paperwork submission process.
14.
What receipts need to be submitted, if they are approved expenses?
Correct Answer(s)
A. Product (if applicable)
C. Cups (if applicable)
D. Ice (if applicable)
F. Mix (if applicable)
Explanation
Ensure all receipts are LEGIBLE (quality photos) and that no portion of the receipt is cut-off.
Receipts must show the names of the products purchased and the quantity.
Product receipts must be separate from other receipts.
15.
Remember, the most important thing is to have fun, smile, be engaging with all customers and store staff, and ask if they want to buy at the end!
Correct Answer
A. True
Explanation
The given answer is true because the statement emphasizes the importance of being engaging and friendly with customers and store staff. It also suggests asking customers if they want to make a purchase, which is a common sales technique. This answer aligns with the idea that creating a positive and enjoyable shopping experience can lead to increased sales and customer satisfaction.