1.
Today's progressive managers:
Correct Answer
B. Tend to empHasize teamwork and cooperation rather than discipline and order-giving
Explanation
Today's progressive managers tend to emphasize teamwork and cooperation rather than discipline and order-giving. This shift in leadership style is likely due to the changing dynamics of the modern workplace. With the increasing importance of collaboration and innovation, managers recognize the value of fostering a positive and inclusive work environment. By prioritizing teamwork and cooperation, managers can encourage employee engagement, creativity, and productivity. This approach also promotes a sense of ownership and shared responsibility among team members, leading to better problem-solving and decision-making. Overall, the emphasis on teamwork and cooperation reflects the evolving needs and expectations of the workforce in today's business landscape.
2.
Which of the following activities is part of the organizing function of a manager?
Correct Answer
C. Giving front-line workers additional resources needed to provide faster and better service to customers
Explanation
The organizing function of a manager involves coordinating and allocating resources to achieve organizational goals. Giving front-line workers additional resources to provide faster and better service to customers is an example of organizing as it involves allocating resources to improve service delivery.
3.
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved in the function of:
Correct Answer
B. Planning
Explanation
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved in the function of planning. Planning involves setting goals, determining the best course of action to achieve those goals, and developing strategies and tactics to implement the chosen course of action. In this scenario, the managers are identifying a market trend and using that information to plan and develop a strategy to pursue the new opportunity presented by the trend.
4.
_________ analysis is used to help companies eevaluate their economic environments, assess their strengths and weaknesses, and identify competitive threats and market opportunities.
Correct Answer
D. SWOT
Explanation
SWOT analysis is a strategic planning tool used by companies to evaluate their economic environments, assess their strengths and weaknesses, and identify competitive threats and market opportunities. It involves analyzing the company's internal strengths and weaknesses (such as resources, capabilities, and performance) as well as external opportunities and threats (such as market trends, competition, and regulatory factors). This analysis helps companies develop strategies to leverage their strengths, overcome weaknesses, capitalize on opportunities, and mitigate threats, ultimately leading to improved decision-making and business performance.
5.
Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?
Correct Answer
D. SWOT
Explanation
A team of workers would most likely use the SWOT (Strengths, Weaknesses, Opportunities, Threats) technique to evaluate several possible solutions to a specific problem their company needs to solve. SWOT analysis helps identify the internal strengths and weaknesses of the company, as well as external opportunities and threats in the market. By analyzing these factors, the team can assess the potential of each solution and make an informed decision on the best course of action. PERT (Program Evaluation and Review Technique) is used for project scheduling, while regression analysis is a statistical method used to examine relationships between variables. PMI (Plus-Minus-Interesting) is a brainstorming technique, but SWOT is more suitable for evaluating solutions.
6.
Ed Flavorman, the chief executive of Flavor Best Ice Cream, believes that alternative plans are almost as important as the primary operational plans because the market is so competitive and unpredictable. Ed endorses:
Correct Answer
D. Contingency planning
Explanation
Ed Flavorman believes that alternative plans are crucial in a competitive and unpredictable market. This implies that he endorses contingency planning, which involves developing backup plans to address unexpected events or changes in the market. Contingency planning allows for flexibility and adaptability, ensuring that the company can respond effectively to unforeseen circumstances and maintain its competitive edge.
7.
General and divisional managers, plan managers, and deans and department heads at colleges all are positions that usually are classified as:
Correct Answer
A. Middle management
Explanation
General and divisional managers, plan managers, and deans and department heads at colleges are all positions that typically fall under the category of middle management. Middle management is responsible for overseeing the day-to-day operations of a department or division within an organization. They are responsible for implementing the strategies and plans set by top management, and they supervise and coordinate the work of lower-level employees. Middle managers play a crucial role in bridging the gap between top management and frontline employees, ensuring that organizational goals are achieved efficiently and effectively.
8.
Which of the following statements about effective leadership is the most accurate?
Correct Answer
B. The most effective leadership style depends on who is being led and in what situation
Explanation
The most effective leadership style depends on who is being led and in what situation. This statement acknowledges that there is no one-size-fits-all approach to leadership. Different individuals and situations require different leadership styles in order to maximize effectiveness. A leader must be adaptable and able to tailor their approach to meet the specific needs and goals of their team and organization. This understanding allows for flexibility and the ability to make informed decisions about the most appropriate leadership style to achieve the desired outcomes.
9.
At Livwell Pharmaceuticals, research personnel are told that the company would like to develop at least three new products each year and are given some general information about which types of drugs seem to have the most potential. After that, scientists and other research personnel work essentially on their own to develop the new drugs. Managers at Livwell seem to prefer:
Correct Answer
A. Free-rein leadership
Explanation
Free-rein leadership is the preferred leadership style at Livwell Pharmaceuticals because research personnel are given the freedom and autonomy to work on their own to develop new drugs. They are only given general information about potential drug types, but are not micromanaged or closely supervised by managers. This style allows the scientists and research personnel to use their expertise and creativity to develop new products, fostering innovation and individual initiative within the company.
10.
Ho Han has just spent two hours going over quality reports to determine whether his department is meeting quality standards he set for the current month. Ho's efforts are part of the ________ function of management.
Correct Answer
D. Controlling
Explanation
Ho Han's efforts of going over quality reports to determine whether his department is meeting quality standards align with the controlling function of management. Controlling involves monitoring and evaluating performance against set standards and taking corrective actions if necessary. In this case, Ho is assessing the quality of his department's work and ensuring that it meets the standards he set for the current month.