1.
_________________ were held in June to provide staff with updates about Mercy Medical Center.
Correct Answer
B. Employee meetings
Explanation
Employee meetings were held in June to provide staff with updates about Mercy Medical Center. These meetings were likely organized to ensure effective communication between the management and employees, allowing for the dissemination of important information, updates, and announcements. By holding these meetings, the organization can keep its staff informed and engaged, fostering a sense of transparency and promoting a collaborative work environment. Open forums and open enrollment may also be important events, but they are not specifically mentioned in the given question.
2.
The _______________ is an example of how patient care is documented involving the multidisciplinary team.
Correct Answer
A. Plan of care
Explanation
The plan of care is an example of how patient care is documented involving the multidisciplinary team. This document outlines the specific actions and interventions that will be taken by the healthcare professionals involved in the patient's care. It serves as a roadmap for the team, ensuring that everyone is on the same page and working towards the same goals. The plan of care is a collaborative effort, incorporating input from various disciplines to provide holistic and comprehensive care for the patient.
3.
Mercy’s _____________ is exemplified through different ethnicities, cultures, religions, genders and ages of staff members.
Correct Answer
C. Diversity
Explanation
The correct answer is diversity. The sentence mentions different ethnicities, cultures, religions, genders, and ages of staff members, which indicates a diverse group. This diversity is exemplified through the various backgrounds and characteristics of the staff members.
4.
The NDNQI Nurse Satisfaction Survey evaluates the positive work ____________ between nurses and physicians.
Correct Answer
A. Relationships
Explanation
The NDNQI Nurse Satisfaction Survey evaluates the positive work relationships between nurses and physicians. This survey assesses the level of satisfaction and collaboration between nurses and physicians, which are crucial for providing quality patient care. By measuring the strength of these relationships, healthcare organizations can identify areas for improvement and implement strategies to enhance teamwork and communication between nurses and physicians.
5.
_________________ can be defined as “the process of working collaboratively with a group of people in order to achieve a goal.”
Correct Answer
B. Teamwork
Explanation
Teamwork can be defined as the process of working collaboratively with a group of people in order to achieve a goal. This involves individuals coming together, sharing their skills, knowledge, and resources, and working towards a common objective. Teamwork is essential in many aspects of life, including the workplace, sports, and even personal relationships. It promotes effective communication, cooperation, and synergy, leading to increased productivity and success in achieving the desired outcomes.
6.
_________________ rounds are when disciplines come together, to demonstrate that care, treatment and services are provided in a collaborative manner, as appropriate to the patient’s needs and the organization’s scope of services.
Correct Answer
A. Multidisciplinary
Explanation
Multidisciplinary rounds are when professionals from different disciplines come together to provide care, treatment, and services in a collaborative manner. This approach ensures that the patient's needs are met comprehensively and that the organization's scope of services is utilized effectively. By involving experts from various fields, multidisciplinary rounds promote a holistic and well-rounded approach to healthcare delivery.
7.
The following are methods of communication in the Nursing Division:
Correct Answer
D. All of the above
Explanation
The correct answer is "All of the above" because the question asks for methods of communication in the Nursing Division, and all three options listed - Mercy Central, Mercy Cares Newsletter, and email - are valid methods of communication. Therefore, selecting "All of the above" includes all the correct options.
8.
Effective teamwork can lead to improvements in patient safety.
Correct Answer
A. True
Explanation
Effective teamwork is crucial in healthcare settings as it promotes collaboration, communication, and coordination among healthcare professionals. When healthcare teams work together efficiently, they can identify and address potential risks, prevent errors, and ensure patient safety. Effective teamwork allows for the sharing of knowledge, expertise, and resources, leading to improved decision-making and better patient outcomes. Therefore, it is true that effective teamwork can result in enhancements in patient safety.