1.
What do managers NOT do?
Correct Answer
E. Leave all the work for the employees
Explanation
Managers do not leave all the work for the employees. This means that managers are responsible for taking on tasks and responsibilities themselves, rather than solely relying on their employees to complete all the work. Managers play a crucial role in overseeing and guiding the work of their team, providing direction, support, and resources as needed. They are actively involved in planning, organizing, coordinating, and controlling various aspects of the business to ensure its smooth functioning and success.
2.
What makes up a good manager?
Correct Answer
A. Encouraging employees to work as hard as they can
Explanation
A good manager is someone who motivates and inspires their employees to perform at their best. By encouraging employees to work as hard as they can, the manager creates a positive and productive work environment. This approach fosters employee engagement and loyalty, leading to increased job satisfaction and better performance. It also promotes teamwork and collaboration, as employees feel valued and supported in their efforts. By focusing on encouraging employees rather than bossing them around or disregarding their ideas, a good manager builds trust and fosters a positive work culture.
3.
What happens in the Human Resources department?
Correct Answer
A. Forecasting staffing needs
Explanation
The Human Resources department is responsible for forecasting staffing needs. This involves analyzing current and future workforce requirements, assessing the number and type of employees needed, and planning recruitment and selection strategies accordingly. By forecasting staffing needs, the department ensures that the organization has the right number of employees with the necessary skills and qualifications to meet its objectives. This process helps in avoiding overstaffing or understaffing situations, optimizing workforce productivity, and effectively managing talent acquisition and retention.
4.
What is the name of the department that is in charge of security, keeping the offices clean, etc.?
Correct Answer
A. Administration
Explanation
The department that is in charge of security, keeping the offices clean, etc. is called administration. Administration is responsible for managing and coordinating various tasks and services within an organization, including security measures, facility maintenance, and overall office management. They ensure that the office environment is safe, clean, and well-maintained, while also supporting the smooth functioning of other departments.
5.
What kinds of decisions do senior managers need to take?
Correct Answer
C. Creating and marketing a new product
Explanation
Senior managers need to take decisions related to creating and marketing a new product. This involves identifying market opportunities, conducting market research, developing new product ideas, designing and testing prototypes, determining the target market, creating marketing strategies, and launching the product successfully. These decisions are crucial for the long-term growth and profitability of the company.
6.
What are the four functions of management?
Correct Answer
B. Planning, Organizing, Leading & Controlling
Explanation
The correct answer is Planning, Organizing, Leading & Controlling. These four functions are essential for effective management. Planning involves setting goals and creating strategies to achieve them. Organizing involves arranging resources and tasks to accomplish the goals. Leading involves guiding and motivating employees to work towards the goals. Controlling involves monitoring progress and making adjustments to ensure the goals are being met. These functions help managers to effectively manage and achieve success in their roles.
7.
How does a manager control his/her organization? (multiple options can be selected)
Correct Answer(s)
A. Policies and procedures
B. Finance
C. Measures to avoid risk
Explanation
A manager controls his/her organization by implementing policies and procedures, which provide guidelines and rules for employees to follow. This helps in maintaining consistency and ensuring that everyone is on the same page. Finance is also a crucial aspect of control as managers need to monitor and allocate resources effectively to achieve organizational goals. Measures to avoid risk are important as managers need to identify potential risks and take necessary actions to mitigate them, ensuring the smooth functioning of the organization.