1.
The goal of channels of distribution is to move products from producers to
Correct Answer
C. Final consumers
Explanation
The goal of channels of distribution is to move products from producers to final consumers. This means that the products are intended to reach the end users or individuals who will actually use or consume the products. Intermediaries and middlemen may be involved in the distribution process, but the ultimate aim is to ensure that the products reach the final consumers.
2.
Channels of Distribution benefit consumers by
Correct Answer
A. Making a variety of products available to them
Explanation
Channels of distribution benefit consumers by making a variety of products available to them. This is because channels of distribution involve the process of getting products from manufacturers to consumers, which includes activities such as transportation, warehousing, and retailing. Through these channels, consumers have access to a wide range of products from different manufacturers and suppliers. This allows them to choose from various options and find products that best meet their needs and preferences.
3.
Channels of Distribution benefit businesses by
Correct Answer
B. Getting their products to consumers more efficiently
Explanation
Channels of distribution benefit businesses by getting their products to consumers more efficiently. This means that businesses can reach their target audience in a faster and more effective way, resulting in increased sales and customer satisfaction. Efficient distribution channels ensure that products are available at the right place and time, reducing delays and improving overall customer experience. By reaching consumers efficiently, businesses can also reduce costs associated with storage and transportation, ultimately leading to higher profits.
4.
Providing marketing information is an important channel activity. Businesses rely on marketing information to determine
Correct Answer
D. Their target markets needs and wants
Explanation
Businesses rely on marketing information to determine their target markets' needs and wants. This information helps businesses understand what their customers are looking for, what problems they need solutions for, and what features or benefits they value in a product or service. By understanding their target markets' needs and wants, businesses can tailor their marketing strategies, product development, pricing, and branding efforts to effectively meet customer demands and stay competitive in the market.
5.
The costs of promoting products are often
Correct Answer
D. Shared by channel members
Explanation
The costs of promoting products are often shared by channel members. This means that multiple entities within the distribution channel, such as manufacturers, wholesalers, and retailers, contribute to the expenses associated with promoting products. By sharing the costs, the financial burden is distributed among the different channel members, allowing for a more equitable distribution of expenses and potentially reducing the individual costs for each member. This cooperative approach to promoting products can help to maximize the reach and effectiveness of promotional efforts while minimizing the financial strain on any one member.
6.
Retailers perform an important channel activity by negotiating with consumers on issues such as
Correct Answer
B. Delivery
Explanation
Retailers perform an important channel activity by negotiating with consumers on issues such as delivery. This means that retailers are responsible for ensuring that products are delivered to the consumers in a timely manner. They negotiate with consumers to determine the most convenient and efficient delivery methods, such as home delivery or in-store pickup. By taking on this responsibility, retailers enhance the overall customer experience and satisfaction, as timely delivery is a crucial aspect of the purchasing process.
7.
A wholesaler breaks down a large shipment of a product and sells portions of it to several retailers. The wholesaler is reducing a discrepancy of
Correct Answer
A. Quantity
Explanation
The wholesaler is reducing a discrepancy of quantity by breaking down the large shipment of a product and selling portions of it to several retailers. This means that the wholesaler is ensuring that the quantity of the product is distributed correctly among the retailers, thus reducing any differences or inconsistencies in the quantity of the product available to each retailer.
8.
A retailer buys a variety of toys from a number of different producers and makes them all available for sale in the same place. The retailer is reducing a discrepancy of
Correct Answer
B. Assortment
Explanation
The correct answer is assortment. The retailer is reducing a discrepancy in the variety of toys available for sale. By buying toys from different producers and making them all available in the same place, the retailer ensures a wide assortment of toys for customers to choose from. This helps to meet the diverse preferences and demands of the customers, ultimately increasing the chances of making a sale.
9.
Channels of Distribution allow channel members to share
Correct Answer
C. Risk
Explanation
Channels of Distribution allow channel members to share risk. This means that by collaborating and working together in the distribution process, channel members can distribute and mitigate the potential risks associated with the production, marketing, and selling of products or services. This can include risks such as fluctuations in demand, changes in market conditions, or unforeseen events that may impact the supply chain. By sharing the risk, channel members can collectively strategize and implement measures to minimize potential losses and ensure the overall success of the distribution channel.
10.
Channel members add value to a product by
Correct Answer
A. Performing certain channel activities expertly
Explanation
Channel members add value to a product by performing certain channel activities expertly. This means that they have the knowledge, skills, and experience to effectively carry out tasks such as distribution, promotion, and customer service. By doing so, they ensure that the product reaches the right target market, is properly marketed and advertised, and meets customer expectations. This expertise ultimately enhances the overall value of the product and improves the customer experience.
11.
Which of the following is NOT a condition that must exist for channels to be effective
Correct Answer
B. They must have at least five members
Explanation
The number of members in a channel is not a condition that must exist for channels to be effective. The effectiveness of a channel depends on factors such as proper management, shared common goals among channel members, and appropriate task sharing. The number of members does not determine the effectiveness of a channel; it can vary depending on the specific requirements and goals of the channel.
12.
Channel members should share an equal commitment to the products
Correct Answer
D. Quality
Explanation
Channel members should share an equal commitment to the quality of the products. This means that all members involved in the distribution channel, such as manufacturers, wholesalers, and retailers, should prioritize and maintain high-quality standards for the products being sold. By ensuring that all channel members are dedicated to delivering products of excellent quality, the overall reputation and customer satisfaction of the brand can be enhanced. This commitment to quality helps build trust among channel members and ultimately leads to a successful and efficient distribution channel.
13.
The first decision that marketers must make when managing channels is
Correct Answer
A. Setting channel objectives
Explanation
When managing channels, the first decision that marketers must make is setting channel objectives. This involves determining the goals and targets that the channel should achieve, such as increasing sales, expanding market reach, or improving customer satisfaction. By setting clear objectives, marketers can align the channel strategy with overall business objectives and ensure that all channel activities are focused towards achieving these goals. This decision lays the foundation for other channel management activities, such as determining distribution patterns, selecting channel members, and assigning channel responsibilities.
14.
Producers who eliminate all middlemen in the channel are said to be using ______ distribution
Correct Answer
C. Direct
Explanation
Producers who eliminate all middlemen in the channel are said to be using direct distribution. This means that the producers sell their products directly to the end consumers without involving any intermediaries. By bypassing middlemen, producers have more control over the distribution process, can establish direct relationships with their customers, and potentially reduce costs. Direct distribution allows for a more efficient and streamlined supply chain, enabling producers to have a better understanding of their customers' needs and preferences.
15.
Marketers determine distribution intensity so they can achieve
Correct Answer
B. Ideal market exposure
Explanation
Marketers determine distribution intensity to achieve ideal market exposure. This means they aim to reach the right level of product availability and visibility in the market, ensuring that their target customers can easily find and access their products. By achieving ideal market exposure, marketers can maximize their brand's reach and potential sales, ultimately leading to greater market share and profitability.
16.
When marketers are trying to reach the greatest number of consumers possible, they use a __________ distribution pattern
Correct Answer
D. Intensive
Explanation
When marketers are trying to reach the greatest number of consumers possible, they use an intensive distribution pattern. This strategy involves making the product available in as many outlets as possible, such as supermarkets, convenience stores, and online platforms. By having widespread distribution, marketers aim to maximize the product's availability and accessibility to a wide range of consumers, increasing the chances of reaching a larger market share. This approach is particularly effective for products with high demand and low price points.
17.
Which of the following products would likely use an exclusive distribution pattern
Correct Answer
A. A large piece of farm machinery
Explanation
A large piece of farm machinery would likely use an exclusive distribution pattern because it is a specialized and expensive product that requires specific expertise for installation and maintenance. By using exclusive distribution, the manufacturer can control the distribution channels and ensure that the product is only available through authorized dealers or directly from the company. This allows for better customer support, technical assistance, and after-sales service, which are crucial for such complex and high-value products. Additionally, exclusive distribution helps maintain the brand's reputation and prevents unauthorized reselling or counterfeit products in the market.
18.
The total number of members in a channel is called
Correct Answer
C. Channel length
Explanation
The term "channel length" refers to the total number of members in a channel. This means it represents the size or extent of the channel in terms of the number of individuals or entities that are part of it. The other options, such as distribution intensity, distribution pattern, and channel width, do not accurately describe the concept of the total number of members in a channel.
19.
A channel task should be performed by the channel member who
Correct Answer
C. Performs it best
Explanation
The correct answer is "performs it best." This is because a channel task should be carried out by the member who has the highest level of competence or skill in performing that specific task. By assigning the task to the member who performs it best, the channel can ensure that the task is executed efficiently and effectively, leading to better outcomes for the channel as a whole.
20.
A producer feels that a retailer is not marketing its product to final consumers aggressively enough. This is an example of
Correct Answer
B. Vertical conflict
Explanation
Vertical conflict refers to a disagreement or tension between different levels of the distribution channel, such as a producer and a retailer. In this scenario, the producer believes that the retailer is not actively promoting or advertising the product to the end consumers, which can lead to a conflict of interest. The producer wants the retailer to market the product more aggressively to increase sales, while the retailer may have different priorities or strategies in place. This misalignment of goals and actions between the producer and retailer represents a vertical conflict.
21.
Which of the following is a benefit of channels of distribution
Correct Answer
A. We can more easily obtain products from all over the world
Explanation
Channels of distribution allow us to more easily obtain products from all over the world. This is because channels of distribution involve the process of getting products from the producer to the consumer, and these channels often involve multiple intermediaries such as wholesalers and retailers. These intermediaries help in sourcing products from different parts of the world and making them available to consumers in a convenient manner. Therefore, having channels of distribution in place facilitates access to a wider variety of products from different geographical locations.
22.
Where does a channel of distribution begin
Correct Answer
C. With the producer
Explanation
A channel of distribution begins with the producer because it is the producer who creates the product or service and initiates the process of getting it to the market. The producer is responsible for manufacturing, packaging, and promoting the product, and then making it available to intermediaries or directly to the ultimate consumer. Without the producer, there would be no product or service to distribute, making them the starting point of the distribution channel.
23.
Which of the following is an example of an ultimate consumer?
Correct Answer
A. A teenager buying his/her first car
Explanation
An ultimate consumer refers to the end user who purchases a product or service for personal use. In this case, a teenager buying his/her first car is an example of an ultimate consumer as they are purchasing the car for their personal use and not for any business or resale purposes.
24.
Which of the following is an example of an industrial user?
Correct Answer
B. A hairstylist buying new scissors to perform haircuts
Explanation
The correct answer is a hairstylist buying new scissors to perform haircuts. This is an example of an industrial user because the hairstylist is purchasing a tool for their profession. Industrial users are individuals or businesses that buy products or services to use in their own business operations or production processes. In this case, the scissors are essential tools for the hairstylist to perform their job, making them an industrial user.
25.
Quality Distributors buys electrical equipment and supplies from ABC Electric and sells them to local electrial contractors. Quality Distributors is an example of?
Correct Answer
B. Intermediary
Explanation
Quality Distributors acts as a middleman between ABC Electric and local electrical contractors, buying goods from the producer (ABC Electric) and selling them to the end consumers (electrical contractors). Therefore, it serves as an intermediary in the distribution channel, facilitating the flow of goods from the producer to the final consumers.
26.
Wal-Mart, Domino's pizza, and Avis Rent-A-Car are examples of?
Correct Answer
C. Retailers
Explanation
Wal-Mart, Domino's pizza, and Avis Rent-A-Car are examples of retailers because they directly sell products or services to consumers. These companies operate stores or outlets where customers can purchase goods or rent vehicles. They do not act as intermediaries or distributors, but rather engage in direct sales to end consumers.
27.
Top Notch Wheels buys mountain bikes from The Great Colorado Mountain Bike Company and sells them to bike shops. Top Notch Wheels is an example of an?
Correct Answer
D. Wholesaler
Explanation
Top Notch Wheels acts as a middleman between The Great Colorado Mountain Bike Company and bike shops, buying mountain bikes in bulk from the manufacturer and selling them to retailers. As a wholesaler, their primary role is to distribute goods to retailers in large quantities, allowing for economies of scale and providing a convenient one-stop-shop for retailers to source their inventory.
28.
An advantage for producers in using the producer to wholesaler to retailer to consumer distribution channel is that?
Correct Answer
C. Wholesalers usually buy in large quantities
Explanation
An advantage for producers in using the producer to wholesaler to retailer to consumer distribution channel is that wholesalers usually buy in large quantities. This means that producers can sell their products in bulk to wholesalers, which can result in cost savings and increased efficiency in the supply chain. Additionally, selling in large quantities to wholesalers allows producers to reach a wider market and distribute their products more effectively.
29.
Which indirect channel of distribution is used to reach large retailers when the producer does not want responsibility for the selling activities?
Correct Answer
D. Producer to agent to retailer to consumers
Explanation
The correct answer is "producer to agent to retailer to consumers". In this distribution channel, the producer utilizes an agent who acts as an intermediary between the producer and the retailer. The agent takes on the responsibility of selling the products to the retailer, allowing the producer to avoid direct involvement in the selling activities. This indirect channel is commonly used when the producer wants to focus on production and manufacturing rather than sales and distribution.
30.
What is the most common channel of distribution for large industrial goods?
Correct Answer
D. Producer to industrial user
Explanation
The most common channel of distribution for large industrial goods is from the producer directly to the industrial user. This is because large industrial goods typically require specialized knowledge and expertise to handle and install, and the producer is best equipped to provide these services directly to the industrial user. By bypassing intermediaries such as retailers, wholesalers, and agents, the producer can ensure a more efficient and cost-effective distribution process for these goods.
31.
What distribution channel is used for high-priced industrial goods when the producer does not have its own sale force?
Correct Answer
A. Producer to agent to user
Explanation
When a producer does not have its own sales force, it can use the distribution channel of producer to agent to user. In this channel, the producer sells the high-priced industrial goods to an agent who acts as an intermediary between the producer and the end user. The agent then sells the goods directly to the user. This distribution channel allows the producer to reach the target market and sell their goods efficiently without the need for a dedicated sales force.
32.
Which of the following services would be distributed by a producer to agent to consumer channel?
Correct Answer
D. Travel planning
Explanation
Travel planning would be distributed by a producer to agent to consumer channel. This means that a travel planning service would be provided by a producer (such as a travel agency) to an agent (such as a travel agent or tour operator) who would then distribute the service to the consumer (the person or group seeking travel planning assistance). This distribution channel allows for a more efficient and streamlined process in delivering travel planning services to consumers.
33.
What type of intermediary would purchase baseball bats from one producer, mitts from another, and balls from still another, then sells an assortment to sporting goods stores?
Correct Answer
B. Wholesaler
Explanation
A wholesaler would be the type of intermediary that purchases baseball bats from one producer, mitts from another, and balls from still another, and then sells an assortment of these products to sporting goods stores. Wholesalers typically buy goods in bulk from different producers and then distribute them to retailers in smaller quantities. They act as a middleman between the producers and the retailers, helping to streamline the supply chain and provide convenience for both parties involved.
34.
Which of the following intermediaries never actually owns the products it promotes and sells?
Correct Answer
C. Agents
Explanation
Agents never actually own the products they promote and sell. Unlike retailers who purchase products from wholesalers or manufacturers and sell them to consumers, agents act as intermediaries between buyers and sellers. They help facilitate transactions but do not take ownership of the products. Instead, they earn a commission or fee for their services. Agents can be individuals or companies that represent multiple sellers and promote their products to potential buyers.
35.
The use of intermediaries enables producers to make larger profits because intermediaries?
Correct Answer
D. May sell more than the producer could sell on its own
Explanation
Intermediaries play a crucial role in the distribution process by reaching out to a larger customer base and selling more products than the producer could on its own. By leveraging their expertise, networks, and resources, intermediaries can effectively promote and distribute products, resulting in increased sales and profits for the producer. This is why the use of intermediaries enables producers to make larger profits.
36.
Intermediaries buy larger quantities of goods from producers and sell smaller quantities to other intermediaries or to consumers. The result is that intermediaries ______ their per - unit costs for goods?
Correct Answer
A. Reduce
Explanation
Intermediaries are able to buy goods in larger quantities from producers, which allows them to take advantage of economies of scale. This means that they can negotiate lower prices and reduce their per-unit costs for goods. By selling smaller quantities to other intermediaries or consumers, they are able to pass on some of these cost savings and offer competitive prices. Therefore, the correct answer is reduce.
37.
Producers are able to match their production to the needs of consumers or industrial users because intermediaries?
Correct Answer
A. Develop an assortment of goods
Explanation
Intermediaries play a crucial role in developing an assortment of goods for producers. They bridge the gap between producers and consumers by identifying the specific needs and preferences of consumers or industrial users. By understanding the market demand, intermediaries can work closely with producers to tailor their production accordingly. This ensures that the right products are manufactured in the right quantities, preventing overproduction or underproduction. Ultimately, intermediaries enable producers to match their production to the needs of consumers or industrial users, leading to better sales and customer satisfaction.
38.
An intermediary function that makes goods available to consumers where they are wanted and needed is?
Correct Answer
B. Transporting and storing
Explanation
Transporting and storing refers to the process of moving goods from the production location to the desired location where consumers can access them. This function ensures that goods are available to consumers in the right place and at the right time. By transporting goods, they are moved from the production site to distribution centers or retail stores. Storing involves keeping the goods in warehouses or storage facilities until they are needed. This intermediary function plays a crucial role in the supply chain by facilitating the availability of goods to consumers in the most efficient and convenient manner.
39.
Which of the following is a direct channel of distribution for consumer goods and services?
Correct Answer
C. Producer to ultimate consumer
Explanation
The direct channel of distribution for consumer goods and services is when the producer sells the products directly to the ultimate consumer. This means that there are no intermediaries involved in the distribution process, such as retailers or distributors. The producer is able to have a direct relationship with the consumer, allowing for better control over pricing, marketing, and customer feedback. This channel is often used for products that require a high level of customization or personalization, as well as for products that are sold online or through company-owned stores.
40.
Which of the following retailers would be most likely to be part of the producer to retailer to consumer channel?
Correct Answer
B. Large retail chain
Explanation
A large retail chain is most likely to be part of the producer to retailer to consumer channel because they have the resources and infrastructure to directly purchase products from producers or manufacturers, store them in their warehouses or distribution centers, and then sell them to consumers through their various retail outlets. They have the capacity to handle large volumes of products and have established relationships with multiple producers, allowing them to offer a wide range of products to consumers.