1.
Entrepreneur is someone who__________________.
Correct Answer
A. Starts and operates a business venture
Explanation
An entrepreneur is someone who starts and operates a business venture. This means they take the initiative to create and launch a new business, taking on the risks and responsibilities that come with it. They are often innovative and willing to take calculated risks in order to achieve success in their business endeavors. Selling stuff or providing loans to others may be activities that entrepreneurs engage in as part of their business operations, but they do not define what an entrepreneur is.
2.
Personal qualities of an entrepreneur are __________________________.
Correct Answer
D. All of the above
Explanation
The personal qualities of an entrepreneur include curiosity, creativity, and a willingness to learn. These qualities are essential for success in entrepreneurship as they drive innovation, problem-solving, and adaptability. Curiosity allows entrepreneurs to constantly seek new opportunities and explore different perspectives. Creativity enables them to think outside the box and come up with unique solutions. The willingness to learn ensures that entrepreneurs stay updated with industry trends and continuously improve their skills. All of these qualities combined contribute to the entrepreneurial mindset and help individuals thrive in the business world.
3.
What does ‘O’ stand for in SWOT?
Correct Answer
B. Opportunity
Explanation
In the SWOT analysis framework, 'O' stands for Opportunity. This refers to external factors or situations that present potential advantages or favorable conditions for an organization. Opportunities can include new market trends, emerging technologies, changes in consumer behavior, or any other external factor that can be leveraged to achieve business goals and gain a competitive advantage. Identifying and capitalizing on opportunities is crucial for organizations to grow and succeed in the market.
4.
A company wants to sell goods in a small town market. The location is good for the company but there are rising costs associated with the product they want to manufacture. Rising costs will be a _______________________.
Correct Answer
C. Weakness
Explanation
The rising costs associated with the product they want to manufacture will be a weakness for the company. This is because increasing costs will negatively impact the company's profitability and competitiveness in the market. It will make it more difficult for the company to maintain or increase its profit margins and may lead to higher prices for customers, potentially driving them away to competitors. Therefore, the rising costs represent a weakness for the company in terms of its ability to effectively manufacture and sell goods in the small town market.
5.
Which of the following will help with employee motivation?
Correct Answer
D. All of the above
Explanation
All of the options mentioned - giving an employee a role that suits their aptitude, celebrating achievements, and using appropriate modes of communication - can contribute to employee motivation. When an employee is assigned a role that aligns with their skills and interests, they are more likely to feel motivated and engaged in their work. Celebrating achievements acknowledges and rewards employees for their hard work and accomplishments, which can boost their motivation. Using appropriate modes of communication ensures that employees feel heard, valued, and informed, which can also contribute to their motivation and job satisfaction. Therefore, all of these factors can help with employee motivation.
6.
While setting goals for yourself, you must ensure they are ___________________.
Correct Answer
D. All of the above
Explanation
When setting goals for oneself, it is important to ensure that they are measurable, relevant, and time-bound. Measurable goals allow for tracking progress and determining success. Relevant goals align with one's values, interests, and long-term objectives. Time-bound goals have a specific deadline, providing a sense of urgency and motivation. Therefore, all of these factors are crucial in setting effective and achievable goals.
7.
Telephone etiquette includes _______________________.
Correct Answer
D. Leaving a clear message with name and pHone number
Explanation
Telephone etiquette includes leaving a clear message with name and phone number. This is important because it ensures that the recipient of the message can easily understand who called and how to get back in touch. Leaving a clear message with name and phone number also shows professionalism and courtesy, as it allows the recipient to respond promptly and appropriately.
8.
Which of the following is an indicator of service quality?
Correct Answer
A. Credibility
Explanation
Credibility is an indicator of service quality because it refers to the trustworthiness and reliability of the service provider. When a service provider is credible, it means they have a good reputation, are knowledgeable in their field, and consistently deliver on their promises. Customers are more likely to perceive a service as high quality if they believe the provider is credible, as it gives them confidence that the service will meet their expectations and be reliable.
9.
Which part of a Business letter is the opening of a letter addressing the recipient?
Correct Answer
C. Salutation
Explanation
The opening of a business letter is the part that addresses the recipient. This is typically done through a salutation, which is a formal greeting or introduction. The salutation is important as it sets the tone for the rest of the letter and establishes a respectful and professional relationship with the recipient. It is a way to acknowledge and address the person or organization to whom the letter is being sent.
10.
_____________________ is the process of determining and accumulating the cost of a particular activity.
Correct Answer
C. Cost Accounting
Explanation
Cost accounting is the process of determining and accumulating the cost of a particular activity. It involves analyzing and recording all costs associated with a specific activity or project, such as manufacturing, production, or service provision. Cost accounting helps businesses in budgeting, decision-making, and controlling costs. It provides valuable information about the cost of production, cost per unit, and overall cost efficiency, which aids in evaluating the profitability and performance of a particular activity. Therefore, cost accounting is the correct answer as it specifically focuses on determining and accumulating costs.
11.
Which of the following must be considered while setting prices?
Correct Answer
D. All of the above
Explanation
While setting prices, it is essential to consider competition, customer preferences, and costs. Competition helps determine the market demand and the prices set by competitors. Understanding customer needs and preferences is crucial for pricing products or services effectively. Costs, including production, distribution, and overhead costs, need to be considered to ensure profitability and sustainability. Therefore, all of these factors must be taken into account when setting prices.
12.
What should an entrepreneur keep in mind while making presentations?
Correct Answer
C. They should be made according to the time available.
Explanation
An entrepreneur should keep in mind the time available while making presentations. This is important because the presentation needs to be concise and focused, ensuring that all the key points are covered within the given time frame. Presentations that exceed the allocated time may lose the audience's interest and fail to effectively convey the intended message. On the other hand, presentations that are too short may not provide sufficient information. Therefore, it is crucial for an entrepreneur to tailor their presentations according to the time available to ensure maximum impact and engagement.
13.
______________ is a component of a production plan.
Correct Answer
C. Basic stages of production
Explanation
The basic stages of production refer to the various steps involved in the manufacturing or creation of a product. These stages typically include activities such as sourcing raw materials, designing the product, manufacturing or assembling it, and finally distributing or delivering it to the customers. Therefore, the basic stages of production are an essential component of a production plan as they outline the necessary steps and processes required to produce the desired product efficiently and effectively.
14.
_______________is defined as the process of determining the money for which your service or product will sell.
Correct Answer
B. Pricing
Explanation
Pricing is the process of determining the money for which your service or product will sell. This involves considering various factors such as production costs, market demand, competition, and desired profit margins. By setting the right price, businesses can ensure that they cover their costs, generate profit, and remain competitive in the market. Pricing strategies can vary depending on the product or service, target market, and business objectives.
15.
_____________________ Concept assumes that all business transactions must be in terms of money that is in the currency of a country.
Correct Answer
D. Money Measurement
Explanation
The concept of money measurement assumes that all business transactions must be expressed in terms of money, specifically in the currency of a country. This means that only those transactions that can be quantified in monetary terms are recorded in the financial statements. Non-monetary transactions, such as employee morale or customer satisfaction, are not considered in this concept. The money measurement concept ensures that financial information is consistent, comparable, and objective, as it allows for the uniform measurement of economic events.
16.
One of the objectives of maintaining occupational health is improving the working environment of the workers.
Correct Answer
A. True
Explanation
Maintaining occupational health aims to enhance the working environment for workers. This involves implementing measures to prevent workplace hazards, ensuring proper ventilation, providing ergonomic equipment, and promoting overall safety and well-being. By prioritizing occupational health, organizations can create a healthier and more productive work environment, leading to increased job satisfaction and reduced absenteeism. Therefore, the statement "One of the objectives of maintaining occupational health is improving the working environment of the workers" is true.
17.
Achieving organisational growth requires only periodic improvements.
Correct Answer
B. False
Explanation
Organizational growth requires more than just periodic improvements. It involves continuous efforts to expand and develop the organization in various aspects such as increasing market share, expanding customer base, improving products or services, and enhancing operational efficiency. Periodic improvements may contribute to growth to some extent, but sustained growth requires a long-term strategic approach and consistent efforts to adapt to changing market dynamics and meet customer demands. Therefore, the given statement is false.
18.
An effective and fair recognition and awards system boosts employee morale.
Correct Answer
A. True
Explanation
An effective and fair recognition and awards system can greatly enhance employee morale by acknowledging and rewarding their hard work and achievements. When employees feel valued and appreciated, it increases their motivation and satisfaction, leading to improved productivity and engagement. This positive reinforcement also fosters a positive work culture and encourages employees to continue performing at their best. Therefore, it can be concluded that the statement is true.
19.
Making a mental note of things rather than writing them down helps manage time.
Correct Answer
B. False
Explanation
Making a mental note of things instead of writing them down does not help manage time. In fact, writing things down can be more effective in managing time as it helps in organizing thoughts, prioritizing tasks, and ensuring that important details are not forgotten. Writing things down also allows for better focus and reduces the chances of distractions or mental overload. Therefore, the statement that making a mental note of things rather than writing them down helps manage time is false.
20.
Long term benefits of maintaining occupational health and safety include less staff absenteeism.
Correct Answer
A. True
Explanation
Maintaining occupational health and safety measures in a workplace can lead to long-term benefits, one of which is a reduction in staff absenteeism. When employees feel safe and protected in their work environment, they are less likely to get injured or fall ill, resulting in fewer sick days and absences. This can improve overall productivity and efficiency in the organization. Therefore, the statement is true.
21.
In a real account what goes in is called debit.
Correct Answer
A. True
Explanation
In accounting, a real account refers to an account that records assets, liabilities, or owner's equity. When an entry is made in a real account, it follows the principle of double-entry bookkeeping, where every transaction has an equal debit and credit. The debit side of an entry represents what goes into the account, such as an increase in assets or a decrease in liabilities. Therefore, it is correct to say that in a real account, what goes in is called a debit.
22.
In a personal account the receiver is debited.
Correct Answer
A. True
Explanation
In a personal account, the receiver is debited. This means that when a transaction occurs, the amount is recorded as a debit entry in the receiver's account. Debiting a personal account indicates an increase in the amount owed to the receiver. This is in contrast to a credit entry, which indicates a decrease in the amount owed. Therefore, the statement "In a personal account the receiver is debited" is true.
23.
While planning growth and expansion of your organisation it is important to assess the risks of growth.
Correct Answer
A. True
Explanation
Assessing the risks of growth is indeed important while planning the growth and expansion of an organization. This is because growth brings about various challenges and uncertainties that can potentially hinder the organization's progress. By assessing the risks involved, the organization can identify potential obstacles and develop strategies to mitigate them. This proactive approach allows the organization to make informed decisions and minimize the negative impact of growth, ultimately increasing the chances of successful expansion.
24.
Flexibility to provide the customer with an alternative is not important for good customer delivery.
Correct Answer
B. False
Explanation
The statement is false because flexibility to provide the customer with an alternative is indeed important for good customer delivery. Customers have different needs and preferences, and sometimes their initial request may not be feasible or suitable. In such cases, offering alternatives shows that the company is willing to adapt and find a solution that meets the customer's requirements. This flexibility can enhance customer satisfaction and loyalty, as it demonstrates a commitment to meeting their needs effectively.
25.
Punctuality and ability to meet deadlines is important to boost productivity.
Correct Answer
A. True
Explanation
Being punctual and meeting deadlines is crucial for enhancing productivity. When individuals are punctual, they arrive on time and are ready to begin their tasks promptly. This ensures that work can be completed efficiently and without unnecessary delays. Additionally, meeting deadlines demonstrates reliability and commitment to completing tasks on time, which helps to maintain a smooth workflow and prevent bottlenecks. Ultimately, by prioritizing punctuality and meeting deadlines, individuals can optimize their productivity and contribute to the overall success of the team or organization.