1.
The BOH maintenance log includes two pieces of information, what are they?
Correct Answer
C. Item and Vendor
Explanation
The BOH maintenance log includes the item and vendor information. This log is used to keep track of all the equipment and items that require maintenance or repairs in the back of house area. By documenting the specific item and the vendor responsible for its maintenance, it becomes easier to track and manage the maintenance tasks efficiently.
2.
Who do we order our small wares items from?
Correct Answer
C. Next Day Gourmet
Explanation
Next Day Gourmet is the correct answer because the question is asking about the source from which we order our small wares items. Out of the given options, Next Day Gourmet is the most suitable choice as it implies that they can deliver the items the next day, indicating a reliable and efficient service for ordering small wares items.
3.
Who approves your small wares order before placing?
Correct Answer
B. MP or CP
Explanation
The correct answer is MP or CP. MP stands for Materials Planner, who is responsible for planning and ordering materials for the company. CP stands for Category Planner, who is responsible for planning and ordering specific categories of products. Both MP and CP have the authority to approve small wares orders before they are placed. The Director of Operations, R&M island manager, and VP may have other responsibilities and may not be directly involved in approving small wares orders.
4.
What is a declining checkbook?
Correct Answer
B. Spreadsheet with built in budgeted amounts for each category of the P&L.
Explanation
A declining checkbook refers to a spreadsheet that includes pre-determined budgeted amounts for each category of the profit and loss statement (P&L). This means that the checkbook is designed to track and allocate funds for different expenses or categories in a systematic manner, ensuring that the budgeted amounts for each category are adhered to. This allows for better financial management and control over expenses, as well as providing a clear overview of the financial health of the household or organization.
5.
Who is responsible for maintaining an in house Q&C every period?
Correct Answer
D. M&R Island Manager
Explanation
The M&R Island Manager is responsible for maintaining an in-house Q&C every period. This role is typically responsible for overseeing the quality and compliance of the operations on the island. They ensure that all processes and procedures are followed correctly to maintain the desired standards. This includes implementing quality control measures, conducting regular inspections, and addressing any issues that arise. The M&R Island Manager plays a crucial role in maintaining the overall quality and compliance of the island's operations.
6.
What will the M&R manager do with larger issues discovered form the Q&C?
Correct Answer
B. Bring them to attention at the manager meeting and divide amoungst everyone
Explanation
The M&R manager will bring larger issues discovered from the Q&C to attention at the manager meeting and divide them amongst everyone. This suggests that the manager believes in collaboration and teamwork to address and resolve these issues. By involving everyone in the process, it ensures that the responsibility is shared and that multiple perspectives and expertise can be utilized to find the best solutions. This approach also promotes transparency and accountability within the team.
7.
When is a Q&C walked by the management team? (not including the one the D.O. performs)
Correct Answer
D. Bi-weekly
Explanation
The management team walks a Q&C bi-weekly, excluding the one performed by the D.O. This means that the management team conducts a quality control check every two weeks to ensure that everything is in order.
8.
What does the EcoSure company audit?
Correct Answer
B. Safety and Sanitation
Explanation
EcoSure company audits safety and sanitation practices. This means that they assess and evaluate how well the company adheres to safety regulations and maintains cleanliness and hygiene in their operations. They would review things like food handling procedures, cleanliness of facilities, pest control measures, and overall compliance with health and safety standards. This audit helps ensure that the company is providing a safe and sanitary environment for both employees and customers.
9.
Whose responsibility is it to file a first report of injury that occurs?
Correct Answer
C. Manager whose shift the injury occured
Explanation
The responsibility to file a first report of injury lies with the manager whose shift the injury occurred. This manager is directly involved in the incident and is in the best position to provide accurate details and documentation of the injury. Other individuals mentioned, such as the closing manager, culinary partner, or any FOH manager, may have different roles and responsibilities within the establishment, but it is the manager whose shift the injury occurred who is responsible for reporting it.
10.
Where does the first report of injury go once it has been called into the insurance provider?
Correct Answer
B. Injury Log
Explanation
The first report of injury goes to the Injury Log once it has been called into the insurance provider. This log is typically used to keep track of all reported injuries in a workplace, providing a record of the incident, the injured employee, and any necessary follow-up actions. It helps the insurance provider and the employer to maintain accurate and up-to-date information about workplace injuries, which is crucial for managing claims and ensuring proper care for the injured employee.
11.
What is the formula for labor cost of sales?
Correct Answer
A. (hours worked X wage) / total sales
Explanation
The formula for labor cost of sales is calculated by multiplying the number of hours worked by the wage and then dividing it by the total sales. This formula determines the amount of money spent on labor in relation to the revenue generated from sales.
12.
What is the formula for BOH productivity?
Correct Answer
C. Hours worked / food sales
Explanation
The formula for BOH productivity is calculated by dividing the hours worked by the food sales. This formula helps measure the efficiency and effectiveness of the back-of-house operations in a restaurant or food establishment. By dividing the hours worked by the amount of food sales, it provides a ratio that indicates how productive the staff members are in producing and serving food in relation to the sales generated.
13.
When are associate reviews given?
Correct Answer
B. 30 days, 6 months, 1 year and every 6 months thereafter
Explanation
Associate reviews are given at specific intervals to assess the performance and progress of associates. According to the given answer, associate reviews are conducted at 30 days, 6 months, 1 year, and every 6 months thereafter. This means that associates will have their first review after 30 days of employment, followed by another review at the 6-month mark. After completing 1 year, associates will have an annual review, and subsequently, reviews will be conducted every 6 months. This schedule ensures regular evaluations and feedback to support the growth and development of associates throughout their employment.
14.
Where is the associate review kept after the review is given?
Correct Answer
C. Employee file
Explanation
After an associate review is given, it is typically kept in the employee file. This is where important documents related to an employee's performance, such as reviews, are stored for future reference. Keeping the associate review in the employee file allows for easy access and retrieval when needed, such as during performance evaluations or when making decisions regarding promotions or disciplinary actions.
15.
Is it a non-negotiable to have the employee's training checklist completed and filed in the employee file?
Correct Answer
A. True
Explanation
Having the employee's training checklist completed and filed in the employee file is a non-negotiable requirement. It is essential to ensure that employees have received the necessary training and have completed all the required courses and certifications. Keeping a record of the training checklist in the employee file helps to track and verify the employee's training progress and compliance. It also serves as evidence of the employee's qualifications and readiness for specific job responsibilities.
16.
Medical Records are kept in a Personnel File?
Correct Answer
B. False
Explanation
Medical records are typically kept in a separate file known as a medical record or health record, not in a personnel file. Personnel files typically contain information related to an employee's employment history, such as performance evaluations, disciplinary actions, and employment contracts. Medical records are considered confidential and are subject to specific regulations to ensure privacy and security. Keeping medical records separate from personnel files helps to protect the privacy of employees' health information.
17.
Where does an I-9 go once it has been filled out?
Correct Answer
A. Seperate binder away from the filing cabinet
Explanation
Once an I-9 form has been filled out, it should be placed in a separate binder away from the filing cabinet. This is done to ensure that the form is easily accessible and can be quickly retrieved if needed. Keeping it separate also helps to protect the privacy and confidentiality of the employee's information. Placing it in an employee folder or a management log book may not provide the same level of security and accessibility.
18.
How long do employee applications need to be kept by law?
Correct Answer
B. 3 years
Explanation
Employee applications need to be kept for 3 years by law. This is likely due to legal requirements for record-keeping and potential legal disputes that may arise within this timeframe. By keeping employee applications for 3 years, employers can ensure compliance with regulations and have access to relevant information if needed.
19.
I-9 forms need to be kept for employees who are no longer employeed?
Correct Answer
A. True
Explanation
I-9 forms are required to be kept for all employees, including those who are no longer employed. These forms are used to verify an employee's identity and eligibility to work in the United States. Keeping these forms on file is important for compliance with federal immigration laws and regulations. Therefore, the statement "I-9 forms need to be kept for employees who are no longer employed" is true.
20.
Who monitors the food purchases?
Correct Answer
A. Financial Island Manager
Explanation
The Financial Island Manager is responsible for monitoring food purchases. They oversee the financial aspect of the island, including budgeting and expenses. Monitoring food purchases falls under their purview as it is a significant expense for the island. They ensure that the purchases are within budget and meet the island's requirements.
21.
Checking and enterign daily food sales into the labor tracker from the flash report is the responsibility of the M&R manager?
Correct Answer
B. False
Explanation
The responsibility of checking and entering daily food sales into the labor tracker from the flash report does not belong to the M&R manager.
22.
How many periods are in our fiscal year?
Correct Answer
C. 12
Explanation
The correct answer is 12 because a fiscal year typically consists of 12 consecutive months, which is the standard practice for accounting and financial reporting purposes. Each period represents a specific time interval, usually a month, in which financial transactions and activities are recorded and analyzed. Therefore, the fiscal year is divided into 12 periods to accurately track and report financial information.
23.
What is the purpose of the Drill Down?
Correct Answer
C. Track the purchases versues what corporate has logged
Explanation
The purpose of Drill Down is to track the purchases versus what corporate has logged. This means that it allows for a detailed analysis and comparison of the purchases made by the company with the records and data logged by the corporate office. It helps in identifying any discrepancies or discrepancies in the purchasing process and ensures accurate tracking of the company's expenses.
24.
Discrepancies between the P&L and your invoices should be reported to your regions controller no later than when?
Correct Answer
A. 12pm on Friday
Explanation
The correct answer is 12pm on Friday. This means that any discrepancies between the P&L and invoices should be reported to the regions controller by noon on Friday. This deadline allows the controller enough time to review and address the discrepancies before the end of the week. Reporting the discrepancies by this time ensures timely resolution and helps maintain accurate financial records.
25.
Who is responsible for monitoring the credits received for the unit?
Correct Answer
B. Financial Island Manager
Explanation
The Financial Island Manager is responsible for monitoring the credits received for the unit. This role is likely in charge of overseeing the financial operations of the unit, including tracking and managing credits received. The M&R Manager may be responsible for maintenance and repairs, while the Culinary Partner may be responsible for food-related operations. However, neither of these roles would typically be responsible for monitoring credits received.
26.
Weekly Chefs Specials are ran once a quarter?
Correct Answer
B. False
Explanation
The given answer is False because the statement is incorrect. Weekly Chef's Specials are not run once a quarter, but rather on a weekly basis.
27.
What is included in the Specials Packet that is sent to your restaurant? (check all that apply)
Correct Answer(s)
A. Specials
B. Specials order guide
D. Specials prep guide
E. Specials recipes
Explanation
The Specials Packet that is sent to the restaurant includes specials, specials order guide, specials prep guide, and specials recipes. This packet provides all the necessary information and resources for the restaurant to prepare and present the specials effectively.
28.
Check the R&M Island Duties specific to this island:
Correct Answer(s)
A. Manage all BOH repairs
B. Manage First Aid supplies
C. Maintain in-house Q&C records
E. Conduct periodic staff reviews as scheduled
G. Order all BOH small wares and durables
H. Support all Grantie City standards,policies and procedures
Explanation
The correct answer is a list of duties that are specific to this island. These duties include managing all BOH repairs, managing First Aid supplies, maintaining in-house Q&C records, conducting periodic staff reviews as scheduled, ordering all BOH small wares and durables, and supporting all Grantie City standards, policies, and procedures. These duties are essential for the smooth operation of the island and ensuring that all repairs, supplies, records, and staff reviews are properly managed. Additionally, ordering necessary materials and adhering to standards and policies are important for maintaining the quality and consistency of service on the island.
29.
What are the 5 island responsibilities that are specific to ALL islands?
Correct Answer(s)
A. Work all shifts
B. Staff reviews
C. Conduct interviews
E. Clean and Organized Kitchen
F. Support all Granite City standards, policies and procedures
Explanation
The 5 island responsibilities that are specific to ALL islands are: working all shifts, conducting staff reviews, conducting interviews, keeping the kitchen clean and organized, and supporting all Granite City standards, policies, and procedures. These responsibilities are applicable to every island and are essential for maintaining a smooth operation and upholding the company's standards and policies.
30.
What are 4 responsibilities specific to the Associate island?
Correct Answer(s)
A. Produce weekly schedules for all BOH departments
B. Initiate all BOH manpower needs
E. Maintain schedule for all BOH departments
F. Spearhead all BOH hiring and application pre-screen
Explanation
The Associate island is responsible for producing weekly schedules for all BOH departments, initiating all BOH manpower needs, maintaining the schedule for all BOH departments, and spearheading all BOH hiring and application pre-screening. These responsibilities involve managing the staffing and scheduling needs of the BOH departments, ensuring the Brewery is clean and organized, and assisting the Financial Island manager in updating stock sheets.
31.
What are 5 specific responsibilities for the Financial Island Manager?
Correct Answer(s)
A. Conduct weekly FRx Food COS drill down
B. Follow up on all incorrect invoices coding
C. Follow up on all owed credits
E. Maintain up to date stock sheets
F. Review purchase log accuracy
Explanation
The Financial Island Manager is responsible for conducting a weekly FRx Food COS drill down to analyze and track the cost of food. They also need to follow up on all incorrect invoices coding to ensure accurate financial records. Additionally, they are responsible for following up on all owed credits to ensure timely payment. The manager is also responsible for ordering all FOH uniforms and maintaining up-to-date stock sheets. Lastly, they need to review the accuracy of the purchase log to ensure proper recording of all purchases.