1.
According to Herzberg, which of the following is a maintenance factor?
Correct Answer
D. Recognition
Explanation
Recognition is considered a maintenance factor according to Herzberg's Two-Factor Theory of motivation. Maintenance factors are also known as hygiene factors, which are essential for preventing dissatisfaction in the workplace. Recognition refers to the acknowledgment and appreciation of an individual's efforts and achievements. It plays a crucial role in maintaining employee satisfaction and motivation. When employees receive recognition for their work, they feel valued and appreciated, leading to increased job satisfaction and motivation.
2.
The field of organizational behavior examines such questions as the nature of leadership, effective team development, and:
Correct Answer
A. Interpersonal conflict resolution; motivation of individuals
Explanation
The field of organizational behavior focuses on understanding how individuals behave within organizations and how their behavior can impact organizational effectiveness. Interpersonal conflict resolution is an important aspect of organizational behavior as it involves managing and resolving conflicts that arise between individuals or groups within an organization. Motivation of individuals is also a key area of study in organizational behavior as it explores ways to inspire and encourage employees to perform at their best. Both interpersonal conflict resolution and motivation of individuals are crucial for creating a harmonious and productive work environment.
3.
OB is the study of _____ in the organization.
Correct Answer
C. Human behavior
Explanation
The correct answer is "human behavior" because OB, which stands for Organizational Behavior, is the study of how individuals and groups behave within an organization. It focuses on understanding human behavior, including factors such as motivation, leadership, communication, and decision-making, in order to improve organizational effectiveness and productivity.
4.
____ is recognized as the father of "human relations".
Correct Answer
C. Elton Mayo
Explanation
Elton Mayo is recognized as the father of "human relations" because of his significant contributions to the field of organizational behavior and management. Mayo conducted the famous Hawthorne Studies, which revealed the impact of social factors on productivity and worker motivation. His research highlighted the importance of interpersonal relationships, communication, and employee satisfaction in the workplace. Mayo's findings revolutionized the understanding of human behavior in organizations and paved the way for the development of human relations theory.
5.
Which of the following disciplines do not contribute to the field of organizational behavior?
Correct Answer
C. GeograpHy
Explanation
Geography does not contribute to the field of organizational behavior because it primarily focuses on the study of the Earth's physical features, climate, and the distribution of populations and resources. It does not directly address the behavior and interactions of individuals, groups, and organizations within the context of the workplace. Psychology, sociology, and political sciences, on the other hand, provide valuable insights into human behavior, social interactions, and political systems, which are all relevant to understanding organizational behavior.
6.
________ is an Instrument that helps to find out about the organizational culture.
Correct Answer
A. OCTAPACE
Explanation
The OCTAPACE is an instrument that helps to find out about the organizational culture. It is a model developed by Dr. Udai Pareek, consisting of eight dimensions: Openness, Confrontation, Trust, Authenticity, Proactive, Autonomy, Collaboration, and Experimentation. By assessing these dimensions, the OCTAPACE provides insights into the values, beliefs, and behaviors that shape the culture of an organization.
7.
Cyber abuse is the use of an organization's Internet for personal use.
Correct Answer
B. False
Explanation
The given statement is false. Cyber abuse refers to the misuse or inappropriate use of the internet within an organization, not specifically for personal use. It can include activities such as accessing inappropriate content, downloading unauthorized software, or engaging in online harassment.
8.
_________ is a psychoanalytic analysis wherein social transactions are analyzed to determine the ego state of a person as a basis for understanding behavior.
Correct Answer
B. Transactional Analysis
Explanation
Transactional Analysis is a psychoanalytic analysis that involves analyzing social transactions to determine the ego state of a person. This helps in understanding their behavior. Cognitive Analysis focuses on analyzing thought processes, while Social Analysis is not a recognized term in psychoanalytic theory. Therefore, the correct answer is Transactional Analysis.
9.
The scientific Management approach was developed by:
Correct Answer
C. F.W. Taylor
Explanation
F.W. Taylor is the correct answer because he is widely recognized as the pioneer of the scientific management approach. Taylor's principles focused on improving efficiency and productivity in the workplace through the scientific analysis of tasks and the implementation of standardized work methods. His work laid the foundation for modern management practices and had a significant impact on industrial management during the early 20th century.
10.
Which organization theory can be understood by IF and THEN relationship?
Correct Answer
B. Contingency Approach
Explanation
The contingency approach to organization theory suggests that there is no one-size-fits-all solution for managing organizations. Instead, the approach emphasizes that the most effective management practices depend on the specific circumstances or contingencies of a situation. This means that if certain conditions or factors are present (IF), then a particular management approach or strategy should be implemented (THEN). The contingency approach recognizes that different organizations may require different approaches based on their unique characteristics, such as size, industry, culture, and environment.
11.
___is a relatively permanent change in behavior that occurs as a result of experience.
Correct Answer
B. Learning
Explanation
Learning is a relatively permanent change in behavior that occurs as a result of experience. Through learning, individuals acquire new knowledge, skills, attitudes, or behaviors that can be applied in various situations. It involves the process of acquiring, processing, and applying information or experiences to adapt and respond to the environment. Learning can occur through various methods such as observation, practice, reinforcement, or conditioning, and it plays a crucial role in shaping human behavior and development.
12.
Organization Behavior is:
Correct Answer
C. A Science as well as an Art
Explanation
Organization Behavior is considered both a science and an art because it involves the systematic study and analysis of human behavior within organizations, which aligns with the scientific approach. It also requires the application of creativity, intuition, and experiential knowledge to effectively manage and lead individuals and groups, which aligns with the artistic approach. Therefore, Organization Behavior encompasses both the objective and subjective aspects, making it a combination of science and art.
13.
In the present context, challenges for OB are:
Correct Answer
D. All of the above
Explanation
The correct answer is "All of the above" because in the present context, organizations face challenges related to employee expectations, workforce diversity, and globalization. Employee expectations can vary greatly and meeting them can be a challenge for organizations. Workforce diversity brings together individuals with different backgrounds, cultures, and perspectives, which can create challenges in terms of communication, collaboration, and inclusion. Globalization has led to increased competition, market complexities, and the need for organizations to adapt to different cultural and business practices, which presents its own set of challenges. Therefore, all of these factors contribute to the challenges faced by organizations in the field of OB.
14.
A study of human behaviour in organizational settings is:
Correct Answer
A. Organisational Behavior
Explanation
Organisational Behavior is the correct answer because it refers to the study of human behavior within an organizational context. It examines how individuals, groups, and structures within an organization interact and influence each other. This field of study helps to understand and predict employee behavior, motivation, and performance, as well as how organizations can create a positive work environment and improve overall productivity.
15.
The study of organizational behavior has certain basic assumptions. Which of the following is correct?
Correct Answer
D. All of the above
Explanation
The study of organizational behavior is based on the assumption that an industrial enterprise is comprised of people. It also assumes that these people need to be motivated in order to work effectively. Additionally, it recognizes that the goals of the employees and the employer may not always align. Therefore, all of the given statements are correct assumptions in the study of organizational behavior.
16.
Which of the following represents the correct sequencing of historical developments of Organisational Behavior?
Correct Answer
A. Industrial Revolution ---> Scientific Management ---> Human Relations Movement ---> OB
Explanation
The correct sequencing of historical developments of Organisational Behavior is as follows: Industrial Revolution, Scientific Management, Human Relations Movement, and then OB. The Industrial Revolution marked the shift from agrarian to industrial societies, leading to the need for new management approaches. Scientific Management, introduced by Frederick Taylor, focused on increasing efficiency and productivity through scientific methods. The Human Relations Movement, led by Elton Mayo, emphasized the importance of social factors and employee satisfaction in the workplace. Finally, Organisational Behavior (OB) is a field that emerged later, incorporating various theories and concepts from the previous developments to understand and manage human behavior in organizations.
17.
Which of the following is not correct for organizational behavior?
Correct Answer
B. Organisational behavior is a disciplinary option.
Explanation
Organizational behavior is not a disciplinary option, but rather a field of study that examines the impact of individuals, groups, and structures within an organization. It focuses on understanding and managing human behavior in the workplace to improve organizational effectiveness.
18.
OB focuses at 3 levels:
Correct Answer
D. Individuals, Groups, Organisation
Explanation
This answer is correct because OB, which stands for Organizational Behavior, focuses on understanding and managing individuals, groups, and organizations. By studying individuals, OB aims to understand their behavior and attitudes within the workplace. It also examines the dynamics of groups and how they function within an organization. Lastly, OB looks at how the organization as a whole operates and how its structure and culture impact behavior and performance. Therefore, the correct answer is Individuals, Groups, Organization.
19.
Which of these approaches argues that there is no single best way to manage behavior?
Correct Answer
D. Contingency
Explanation
Contingency approach argues that there is no single best way to manage behavior because it recognizes that different situations require different management approaches. It emphasizes the importance of adapting management strategies to fit the specific circumstances and variables at hand. This approach acknowledges that what works in one situation may not work in another, and that effective management requires flexibility and the ability to tailor approaches to individual situations.
20.
Neo-classical Theory of Organisation consists:
Correct Answer
D. All of the above
Explanation
The Neo-classical Theory of Organization encompasses three key elements: decentralization, non-formal organization, and a human-oriented approach. Decentralization refers to the distribution of decision-making authority across different levels of the organization. Non-formal organization emphasizes the informal relationships and networks that exist within the organization, alongside the formal structure. Lastly, the theory emphasizes the importance of considering the human factor in organizational design and management. Therefore, the correct answer is "All of the above" as all three elements are included in the Neo-classical Theory of Organization.