Club Pilates Sales Associate Day 1 Quiz

1.

What is your Club Pilates studio location?

2.

To see unread SMS (text) messages, you must have the "Unread Incoming SMS Message" Widget on your dashboard.

A.

True
B.

False

Correct Answer
A. True

Explanation
In order to see unread SMS messages, it is necessary to have the "Unread Incoming SMS Message" Widget on the dashboard. This widget is likely a feature or tool that allows users to easily access and view their unread text messages. Without this widget, it may not be possible to conveniently see any unread SMS messages.

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3.

Which of these aspects make Club Pilates classes unique?

A.

TRX
B.

Barre
C.

Use of the reformer in every class
D.

Weight training
E.

500+ hours of training for each instructor

Correct Answer(s)
A. TRX
B. Barre
C. Use of the reformer in every class
E. 500+ hours of training for each instructor

Explanation
Club Pilates classes are unique because they incorporate TRX and Barre exercises, which are not commonly found in other Pilates classes. Additionally, the use of the reformer in every class sets Club Pilates apart from other studios that may only use the reformer occasionally. Lastly, the fact that each instructor has undergone 500+ hours of training ensures that clients receive high-quality instruction and expertise.

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4.

Club Pilates has ______ different class levels

Correct Answer(s)
four, 4

Explanation
Club Pilates offers four different class levels.

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1

5.

As a sales associates, your responsibilities in order of importance are:

A.

Activity (calls, texts + emails), Studio Maintenance, Member Retention, Administrative Work
B.

Administrative Work, Activity (calls, texts + emails), Member Retention, Studio Maintenance
C.

Activity (calls, texts + emails), Member Retention, Administrative Work, Studio Maintenance
D.

Scroll through Instagram on your phone

Correct Answer
A. Activity (calls, texts + emails), Studio Maintenance, Member Retention, Administrative Work

Explanation
The correct answer is "Activity (calls, texts + emails), Studio Maintenance, Member Retention, Administrative Work". This answer is based on the order of importance of the responsibilities listed for a sales associate. The most important responsibility is activity, which includes making calls, sending texts and emails to potential customers. The next important responsibility is studio maintenance, which involves keeping the sales area clean and organized. Member retention, which refers to maintaining existing customers, is the next priority. Finally, administrative work, which includes tasks like paperwork and data entry, is listed as the least important responsibility.

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6.

Purchasing a Club Pilates membership is more of a logical vs. an emotional buying decision

A.

True
B.

False

Correct Answer
B. False

Explanation
The statement suggests that purchasing a Club Pilates membership is not an emotional buying decision but rather a logical one. This implies that individuals who choose to purchase a membership are making a rational decision based on factors such as cost, convenience, or health benefits rather than being driven by emotions or personal preferences. However, without further context or information, it is difficult to fully understand the reasoning behind this statement.

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7.

Tanya tells you your GM okay'ed giving her a pair of ToeSox. Where can you look to reference this?

A.

Notes
B.

Go POS
C.

All Detail> Member Notes
D.

Profile

Correct Answer(s)
A. Notes
C. All Detail> Member Notes

Explanation
You can look in the "Notes" section, specifically in the "All Detail > Member Notes" section, to reference Tanya's request for a pair of ToeSox that was approved by your GM.

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