Air Force NCOA Mod 1 Course Foundation
The chapters in the Course Foundation Module help familiarize you with educational processes used to guide you towards achieving desired levels of learning in the NCO DLC. The material should also help set you up for studying, comprehending, and deeper-thinking successes if you give 100% effort during your learning experiences. Some of this material will help you self-assess so that you can become more self-aware. This should help you create plans to develop yourself, starting now.
Questions and Answers
- 1.
This document contains a great deal of expectations and serves as a foundational document for all EPME curricula. The statement above BEST identifies ________.
- A.
Air Force Core Values
- B.
The Enlisted Force Structure
- C.
Institutional Competencies Development and Management
Correct Answer
C. Institutional Competencies Development and ManagementExplanation
This document is described as containing a great deal of expectations and serving as a foundational document for all EPME curricula. This suggests that it is focused on the development and management of institutional competencies, which refers to the skills, knowledge, and abilities needed for effective performance within an organization. Therefore, the correct answer is Institutional Competencies Development and Management.Rate this question:
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- 2.
TSgt Browning just passed her final NCO DLC summative evaluation. She decides to review her test results and thinks about how she is going to use this to improve herself. She also thinks about how she can use the information she learned in her work center. TSgt Browning’s actions BEST illustrates ___________________.
- A.
Lifelong learning
- B.
Testing
- C.
Taking notes
Correct Answer
A. Lifelong learningExplanation
According to the Keys to Successful Learning section, Lifelong Learning is not making your primary concern a test score, but rather focus on becoming a more effective leader by doing your best to comprehend lesson concepts and principles. With this in mind, analyze your test results (reviews her test results) and use the information to improve (thinks about how she is going to use this to improve herself). Your true goal should be to apply the information after graduation (She also thinks about how she use the information she learned in her work center). Graduation should not mark the end of your learning, but rather the continuation of your experience as a leader, manager, and NCO.Rate this question:
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- 3.
While preparing for his first NCO DLC summative evaluation TSgt Henderson set up his goals in order of importance. When it was time to study, he didn’t put it off to a later time or day. Throughout his preparation he maintained his drive to pass the evaluation. After testing, he was informed that he passed with a 90%. The scenario above BEST illustrates _________________ and their impact on NCO effectiveness.
- A.
Benefits of time management
- B.
Self-discipline
- C.
Studying
Correct Answer
A. Benefits of time managementExplanation
According to the Time Management section, the benefits of time management helps to maintain motivation (maintained his drive) while avoiding procrastination (he didn’t put it off to a later time or day). The secret to successful time management is acknowledging, setting up, and prioritizing goals (set up his goals in order of importance) that work. Through the use of time management TSgt Henderson received a 90% on the evaluation.Rate this question:
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- 4.
While preparing to promotion test, TSgt Miller puts the material into his own words. He thinks about the best way for him to understand and retain the information. The scenario above BEST identifies _________________.
- A.
Interpretation
- B.
Translation
- C.
Knowledge
Correct Answer
B. TranslationExplanation
According to the Levels of Learning Section, translation is focused on restating or paraphrasing the concept, principle, generalization, or theory into your own words (puts the material into his own words). This means you must be able to think past the exact way you see the material in the reading and start to formulate it into the best way for you to understand it and store it into your memory (thinks about the best way for him to understand and retain the information).Rate this question:
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- 5.
Once you know what the concept is, you have to figure out whether the behavior was right or wrong. The statement above BEST identifies the ________ step of the EPME Structured Thinking Process.
- A.
Differentiate
- B.
Determine
- C.
Identify
Correct Answer
A. DifferentiateExplanation
According to the Introduction to the IDDP Structured Thinking Process, differentiating allows you to demonstrate your ability to distinguish whether actions, decisions, or behaviors described in the scenario are appropriate or inappropriate, or effective or ineffective according to the chapter concepts and principles. There’s no degree of appropriate or inappropriate; something is either right or wrong whether the behaviors were right or wrong).Rate this question:
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- 6.
TSgt Shelby listens as the NCOA instructor says, “At the end of this course, you’ll be expected to demonstrate you have reached the planned outcome by studying the knowledge, skill, or attitude for each lesson.” The instructor’s comment BEST identify ________.
- A.
Affective objective
- B.
Terminal cognitive objective
- C.
Terminal samples of behavior
Correct Answer
C. Terminal samples of behaviorExplanation
According to the Course Introduction chapter states, you need to know what you must be able to do to show evidence of reaching the intended outcomes (demonstrate you have reached the planned outcome). The terminal cognitive samples of behavior explain the knowledge, skill, or attitude you’re expected to demonstrate during and at the end of a chapter (studying the knowledge, skill, or attitude for each lesson).Rate this question:
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- 7.
While attending the NCO ILE TSgt Weber scheduled milestones and ensured she had the time to complete them. He stayed motivated while staying away from things that could prevent him from meeting his milestones and didn’t put things off until the last minute. Weber completed the course and was a distinguished graduate. TSgt Weber’s actions BEST illustrate ________ and its impact on NCO effectiveness.
- A.
Time management
- B.
Keys to successful learning
- C.
Teaching methods and evaluation
Correct Answer
A. Time managementExplanation
There are several elements of time management in the scenario. According to the Course Introduction chapter, time management includes the elements of scheduling (scheduled milestones and ensured she had the time to complete them), self-discipline (stayed motivated), dealing with distractions (staying away from things that could prevent him from meeting his milestones), procrastination (didn’t put things off until the last minute).Rate this question:
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- 8.
On graduation day, during a discussion with a fellow instructor concerning student performance, TSgt Bright says, “TSgt Shelby worked hard, completed all assignments, always participated in class, and did a great job with her speaking assignments. She took good notes, which she generously shared the flight and she organized several study sessions which probably helped her and her peers score well on the final exam.” The other instructor says, “It sounds like you may have more than one distinguished graduate on your hands.” TSgt Shelby’s use/misuse of ____________ will MOST likely ___________ her effectiveness.
- A.
Keys to successful learning; enhance
- B.
Keys successful learning; degrade
- C.
Time management; enhance
- D.
Time management; degrade
Correct Answer
A. Keys to successful learning; enhanceExplanation
TSgt Shelby is using the keys to successful learning, which according to the Course Introduction chapter are reading (completed all assignments), taking notes (took good notes), studying (study sessions), testing , and lifelong learning. TSgt Shelby’s actions will most likely enhance her effectiveness.Rate this question:
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- 9.
TSgt Keffer, is discussing Airmanship with his flight after they arrived for advanced echelon (ADVON) duty. He says, “This is your capacity to overcome and develop during hard-times and mental strain. There is constant uncertainty about what outcomes will occur. To combat this, lean on each other, the Chaplain, and other base services like the Morale, Welfare, and Recreation center.” TSgt Johnson says, “To piggyback, this deployment is going to be hard due to the unfavorable conditions. At times, you’ll be inconvenienced, which could lead to resentment. Trust each other and we’ll get through it together.” TSgt Keffer’s comments BEST identify _____ .
- A.
Courage
- B.
Resiliency
- C.
Hardiness of Spirit
Correct Answer
B. ResiliencyExplanation
According to the Airmanship chapter, Air Force resiliency is an Airman’s ability
to withstand, recover, and/or grow in the face of stressors and changing demands by
orchestrating the use of base resources, support activities, peers and leadership. In the
scenario, TSgt Keffer’s comments identify resiliency.Rate this question:
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- 10.
TSgt Birmingham and SSgt Peters are deployed. They work every day because of a shortfall in manning. After SSgt Peters discloses that he’s having a hard time, TSgt Birmingham tells him, “Some days we work up to 16 hours straight. This is frustrating; but, I remember our team and the oath I took when I re-enlisted. I can’t let you all down. I keep reminding myself that I know everything there is to know about our job. Most importantly, our duties affect mission results and provide much needed ground support to those in harm’s way.” SSgt Peters replies, “Thanks, ma’am. I will keep that in mind the next time I’m overwhelmed.” TSgt Birmingham’s comments BEST illustrate her understanding of _______ and its impact on subordinate effectiveness.
- A.
The Profession of Arms
- B.
The Oath of Enlistment
- C.
Airmanship
Correct Answer
C. AirmanshipExplanation
According to the Airmanship chapter, Airmanship is a mindset. A certainty you feel in everything you do. You believe in your oath to serve your country. You embrace the Air Force Core Values and you’re ready to achieve whatever the Air Force asks of you. You know the standards of behavior, the way to wear your uniform, and you help your fellow Airmen if they forget. Your Airmanship is the most important part of the United States Air Force. In the scenario, TSgt Birmingham outlines Airmanship to SSgt Peters.Rate this question:
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- 11.
TSgt Goodgame is giving the pre-deployment brief when he says, “This is the resolve to get yourself through tough times. Your willpower and ability to remain focused during adversities is crucial for yourself and your team. If you find yourself or others losing direction, there are multiple resources to get you back on track.” SSgt Rosemond follows up with, “As professionals getting ready to deploy, you’re putting the service before yourself. But make sure that you’re taking care of your family as well.” This scenario BEST identifies _____________
- A.
The Profession of Arms
- B.
The Core Values
- C.
Warrior Ethos
Correct Answer
C. Warrior EthosExplanation
The scenario BEST identifies the Warrior Ethos. TSgt Goodgame emphasizes the importance of willpower and staying focused during adversities, which aligns with the Warrior Ethos of never quitting and persevering through tough times. SSgt Rosemond's statement about taking care of family also reflects the Warrior Ethos, as warriors are expected to prioritize the needs of their team and loved ones. This scenario highlights the values and mindset associated with the Warrior Ethos, making it the correct answer.Rate this question:
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- 12.
SSgt Gagnon is a supply management supervisor who wants to be the best she can be as an Airman and a professional. She values training and enhancement opportunities and makes an effort to acquire higher education. She also wants to ensure the growth of her Airmen, so she makes time to sit down with each one of them to provide clear guidance and expectations. She does not hesitate to correct substandard behaviors or recognize Airmen who exceed the standards. The result of Gagnon’s actions has played an instrumental part in her work center receiving top Group level awards. This scenario BEST illustrates___________ and its impact of mission effectiveness.
- A.
Service before Self
- B.
Progressive Professionalism (P2)
- C.
Warrior Ethos
Correct Answer
B. Progressive Professionalism (P2)Explanation
According to the Airmanship chapter, Progressive Professionalism (P2) is the concept of improving oneself on the professional continuum through education, training, ethical behavior, and being morally balanced. The foundation of P2 is the DDR, a methodology of providing Airmen with direction, discipline and recognition as required. Tate is promoting that by taking the effort necessary to improve herself on the professional continuum and providing direction, discipline and recognition for her Airmen as required. This will have a positive impact on mission effectiveness.Rate this question:
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- 13.
TSgt Oddo is the NCOIC of night shift in the maintenance section. He was chosen because of his extensive knowledge and experience, as well as his ability to influence others. He continually emphasizes the importance of upholding standards and ensuring the job gets done right. He is well liked by all the Airmen, and they all look up to him. One evening, SrA Abella approached him and informed him that he couldn’t finish a job because the only torque wrench they have is overdue for calibration. Oddo thought about it for a little while and instructed Abella to use it anyway. He justified it by saying that it’s just one day overdue, what could possibly be off in one day. The actions of TSgt Oddo ________________ and will MOST LIKELY result in _______________________.
- A.
Summarizes Direction, Discipline, and Recognition; decreased mission effectiveness
- B.
Supports Resiliency; increasing his subordinate’s effectiveness
- C.
Violates the AF Core Values; decreased mission effectiveness
- D.
Infringes Moral Courage; decreased NCO effectiveness
Correct Answer
C. Violates the AF Core Values; decreased mission effectivenessExplanation
According to the Airmanship chapter, Air Force Core Values are said to be our inner voice; the voice of self-control and the basis for the trust imperative in today’s military. These institutional values and principles of conduct provide the moral framework within which military activities take place. By instructing the use of the overdue torque wrench, Oddo is violating the AF Core Values and negatively impacting mission effectiveness.Rate this question:
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- 14.
During a discussion with his new boss, TSgt Prescott says, “At my old job I was criticized for always looking at issues as totally accurate or totally incorrect, but this new job requires me to think in terms of amounts of confidence.” TSgt Prescott’s comments BEST identify the _______________ characteristic of a critical thinker.
- A.
Open mindedness
- B.
Intellectual humility
- C.
Free thinking
Correct Answer
B. Intellectual humilityExplanation
Having Intellectual Humility means adhering tentatively to recently acquired
opinions; being prepared to examine new evidence and arguments even if such examination
leads you to discover flaws in your own cherished beliefs; to stop thinking that
complex issues can be reduced to matters of right & wrong (totally accurate or totally
incorrect) or ‘black & white’, and to begin thinking in terms of ‘degrees of certainty’
(amounts of confidence).Rate this question:
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- 15.
While mentoring a new employee, TSgt Baker says, “We have a lot of people in our section so we must keep our own prejudices at bay when looking at all of the concerns that come up. I’ve often had to look at circumstances with exact precision that even resulted in me giving some of our assets back to the wing. I didn’t really want to do that, but it was the right thing to do.” TSgt Baker’s comments BEST illustrate the use of the ____________standard.
- A.
Relevance
- B.
Clarity
- C.
Fairness
Correct Answer
C. FairnessExplanation
Fairness implies the treating of all relevant viewpoints alike without reference to your own feelings or interests. Because you may tend to be biased (prejudiced) in favor of your own viewpoint, it’s important to keep the standard of fairness at the forefront of your thinking, especially when the situation (concerns) may call on you to see things you may not want to see…like problems you weren’t aware of or issues (circumstances) that might make you look bad, or give something up you may want to hold onto…like manning or other resources (assets).Rate this question:
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- 16.
TSgt Willis has been in personnel for 10 years now. He knows his job well. Some of his subordinates are suggesting innovative ways of changing his processes. He believes he has the right processes in place; however he is willing to listen and explore their inputs. TSgt Willis BEST illustrates the _______________ characteristic of a critical thinker.
- A.
Open mindedness
- B.
Intellectual humility
- C.
Free thinking
Correct Answer
A. Open mindednessExplanation
Open mindedness is a willingness to investigate viewpoints different from your own. Being open-minded means you’re ‘open’ to actively listening and thinking about an idea, solution, or criticism (he is willing to listen and explore their inputs) that, on the surface, you might not normally subscribe to (TSgt Willis has been in personnel for 10 years now. He knows his job well.)...even if you believe your viewpoint is the right one (he believes he has the right processes in place).Rate this question:
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- 17.
TSgt Jones says, “Well, we received 100 complaints in the last 30 days. Our focus is on wait times. Out of the 100, 70 of the complaints are focused on long wait times, averaging 45 minutes to an hour and a half. Ten complaints are about the courtesy of our civilian technicians. The other 20 are about the cleanliness of our area. According to our metrics, the wait time goal is 30 minutes or less.” TSgt Jones’ comments BEST identify the lack of use of the ____________standard.
- A.
Relevance
- B.
Clarity
- C.
Fairness
Correct Answer
A. RelevanceExplanation
Relevance means to ‘weed out’ the information that doesn’t have anything to do with it. Since TSgt Jones is looking a wait times (Our focus is on wait times) and (According to our metrics, the wait time goal is 30 minutes or less), only the 70 complaints on wait times (Out of the 100, 70 of the complaints are focused on long wait times, averaging 45 minutes to an hour and a half) should be considered. The complaints on courtesy (Ten complaints are about the courtesy of our civilian technicians) and cleanliness (The other 20 are about the cleanliness of our area) are not relevant to wait times and should be weeded-out.Rate this question:
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- 18.
TSgt Lenz is being pressured by the other section NCOICs to follow their way of processing different kinds of information that flows from one section to the other sections. He thinks he has a better way of doing things but does not want to upset the other NCOICs. After considerable thought, he musters the nerve to at least momentarily abandon his “adherence” to their processes and do an inquiry of all of the processes currently in place. Because TSgt Lenz _______________ characteristic of a critical thinker, his actions will MOST LIKELY ________________ mission effectiveness.
- A.
Misunderstands the intellectual humility; hinder
- B.
Understands the intellectual humility; enhance
- C.
Misunderstands the free thinking; hinder
- D.
Understands the free thinking; enhance
Correct Answer
D. Understands the free thinking; enhanceExplanation
To think freely, you must restrain your desire to believe because of social pressures
to conform (TSgt Lenz is being pressured by the other section NCOICs to follow their
way of processing). You must be willing to ask if conformity is motivating your belief or
opinion (He thinks he has a better way of doing things but does not want to upset the
other NCOICs), and if so, have the strength and courage (nerve) to at least temporarily
abandon your position until you can complete a more objective and thorough evaluation
(do an inquiry of all of the processes currently in place). This will most likely enhance
mission effectiveness.Rate this question:
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- 19.
MSgt Vail has been tasked to lead a team working to reduce customer wait times at the Dining Facility. During their first meeting he informs the team that they need to identify and eliminate any chokepoints in the current process and come up with a different way of doing things. TSgt Wynn feels the current process works well but, needs a few minor adjustments. When he voices his concerns, MSgt Vail states “this is the opportunity to get rid of the old system while we have a chance.” MSgt Vail’s comments BEST illustrate his misunderstanding of ______ and its impact on subordinate, NCO, and mission effectiveness.
- A.
Problem Solving Limits
- B.
Learning Capability
- C.
Managing A-I Diversity
Correct Answer
C. Managing A-I DiversityExplanation
According to the Adaption Innovation Theory chapter, to be truly successful at solving both Problem A’s and Problem B’s, leaders must be able to effectively manage the diversity that stems from people whose cognitive preferences ranges from highly adaptive to highly innovative and every point in between. MSgt Vail dismissed TSgt Wynn’s suggestion without taking it into consideration. These actions have the potential to create Problem B’s for the team.Rate this question:
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- 20.
TSgt Charlie is discussing A-I Theory with her subordinate when she says, “This is the distance between your preferred style and the behavior actually needed in a particular situation. It can also be the distance in a social interaction, between your preferred styles and that of two people, a person and a group, or two groups. TSgt Charlie’s comments define _______.
- A.
Cognitive Gap
- B.
Coping Behavior
- C.
Bridgers
Correct Answer
A. Cognitive GapExplanation
According to the Adaption Innovation Theory chapter, Cognitive Gap is the distance between one’s preferred style and the behavior actually needed in a particular situation. It is also described as the distance in a social interaction, between the preferred styles of two people, a person and a group or between two groups.Rate this question:
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- 21.
TSgt Silvers is in charge of a team responsible for reducing pharmacy wait times. During a weekly meeting with the team she says, “We have to bring in the reins a little; all of your suggestions have been turned down by leadership.” TSgt Swarray chimes in, “But our established procedures are what got us in this predicament, we must start fresh.” TSgt Knight states, “I know my solution was a bit of a stretch, but the AFI is only an instruction and we don’t have to follow it.” TSgt Lopez replies, “I like Knight’s suggestion, we must break the mold to speed-up the process.” TSgt Silvers’ team is composed of primarily _____ and will likely decrease mission effectiveness.
- A.
Adaptors
- B.
Innovators
- C.
Bridgers
Correct Answer
B. InnovatorsExplanation
According to the Adaption Innovation Theory chapter, Innovators prefer to solve problems in a manner that is less concerned with structure and details. Creativity is exercised “outside the box.” Someone that prefers this style usually breaks or goes against the current organizational paradigm when coming up with ideas.Rate this question:
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- 22.
TSgt Gomez and TSgt Foye work on the same team developing CDC’s for their career field. They often have disputes about how to move forward on projects. TSgt Foye tends to prefer keeping things close to the same and revising where needed. TSgt Gomez almost always wants to come up with a new way to create the entire lesson. In order to get the lessons completed MSgt Rainey often steps in and assists the two TSgt’s in coming to an agreement on the best way ahead. MSgt Rainey’s actions BEST illustrates ________________.
- A.
Bridging
- B.
Coping Behavior
- C.
Cognitive Gap
- D.
Option 4
Correct Answer
A. BridgingExplanation
According to the Adaption Innovation Theory chapter, a Bridger is a person willing to help other’s understand the cognitive approach between those being bridged through interpersonal skill, active listening, and effective questioning techniques. Bridgers accomplish this through the roles of counselor, mediator, and negotiator.Rate this question:
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- 23.
TSgt Wilcox, the NCOIC of the Records Flight, is an expert in records management. His supervisor is encouraging Wilcox to be a more “well-rounded leader” by moving to another flight. Although Wilcox likes being the expert in his current position, he realizes he needs more challenge. He is a hard-driving individual and doesn’t mind being pushed to mature and advance. This scenario BEST identifies the ______________ part of the Right to Lead Model.
- A.
Personality
- B.
Competence
- C.
Character
Correct Answer
B. CompetenceExplanation
The competence part of the Right to Lead Model is the actual state, or level, of skills and abilities you possess (an expert in records management). When what is required (to become a more well-rounded leader) is greater than your present abilities or skills (an expert in records management) you must either develop the required skills or risk failure. It is not necessarily a bad thing to be in a position where the skill required is greater than your current abilities as this is the very essence of being stretched (pushed) as a leader in order to grow (mature) and develop (advance).Rate this question:
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- 24.
TSgt Jackson is a role model for helping others. His philosophy is that the world can be an antagonistic, volatile, and intolerant place and followers look for leaders who can make sense of such blustery environments and emergency conditions. He feels he was drawn to this leadership role by virtue of his temperament of dealing with people. This scenario BEST identifies the ______________ theory of leadership.
- A.
Psychodynamic
- B.
Authentic
- C.
Style
Correct Answer
A. PsychodynamicExplanation
The psychodynamic theory of leadership assumes the world can be a hostile (antagonistic), unpredictable (volatile), and unforgiving (intolerant) setting (environment), and followers look for leaders who can make sense of such turbulent (blustery) environments (conditions) and crisis (emergency) situations (conditions). This explanation supports the notion leaders and followers are drawn to their roles by virtue of personality (temperament) type.Rate this question:
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- 25.
TSgt Collin says to his new team members, “Because we work with dangerous situations, I have to ensure we prevent as many problems from occurring as possible. I will be closely observing your work to ensure you meet all work standards that I lay out for you. If you violate the standards or fail to follow the process, you will be held accountable for your actions. Our success rate over the last three years has been exceptional by adhering to these principles.” TSgt Collin’s actions BEST illustrate the _______ leadership behavior and its impact on mission effectiveness.
- A.
Management by Exception - Passive
- B.
Transformational Leadership
- C.
Management by Exception - Active
Correct Answer
C. Management by Exception - ActiveExplanation
Management by Exception – Active is a leadership behavior commonly used in environments where critical, life-threatening (dangerous) situations are expected as the norm. MBE-A is a leadership behavior used to prevent problems from occurring (ensure we prevent as many problems from occurring as possible) by keeping people and processes in control. The leader monitors subordinates’ activities (I will be closely observing your work) by ensuring compliance with rules, regulations, and performance standards (to ensure you meet all work standards that I lay out for you).Rate this question:
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- 26.
TSgt Pratt, the NCOIC of the Fuels Flight, is a very well respected leader. He often talks with his subordinates about understanding your place and the power and the limits of your position… ensuring you don’t abuse the rights vested in you by superiors. This scenario BEST identifies the ______________ part of the Right to Lead Model.
- A.
Obligations
- B.
Authority
- C.
Personality
Correct Answer
B. AuthorityExplanation
The authority part of the Right to Lead Model is about the authority that flows from the constitution, the congress, and powers vested in you by the President, as Commander-in-Chief. These powers allow you to accomplish specific missions, and to maintain good order and discipline. Constitutional and legislative authorities, such as Title 10 of the US Code, codify in greater detail what you are allowed to do, as well as, what you are prohibited or restricted from doing and authority, based on rank, position, (understanding your place and power) and duty is ever present, the trick is to understand the limits of your authority and to never abuse the authorities (rights) vested in you by our nation and your superiors.Rate this question:
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- 27.
After several weeks of observing his supervisor, SSgt Smiley says to TSgt Clark, “I noticed you wait for something to happen before taking action. Why do you intervene only when someone infringes on the rules? Smiling proudly, Clark replies, “Why mess with something that’s working? If everyone does their job, there is no need for me to micromanage them.” TSgt Clark’s continued use of the_______ leadership behavior will MOST likely________ NCO effectiveness.
- A.
Laissez-faire; enhance
- B.
Laissez-faire; hinder
- C.
Management by Exception-Passive; enhance
- D.
Management by Exception-Passive; hinder
Correct Answer
D. Management by Exception-Passive; hinderExplanation
MBE-P is more active than laissez-faire behavior because the leader holds subordinates accountable (intervenes) if they fail to meet standards of performance or disregard policies and procedures (only when someone infringes on the rules). MBE-P is laissez-faire…with a follow-up if there’s a problem. The leader does not put much effort into preventing these events from happening (Why mess with something that’s working?). This will most likely hinder NCO effectiveness because the non-verbal message communicated is: the passive way of doing things is acceptable, or perhaps even expected.Rate this question:
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- 28.
TSgt Ford calls SSgt Clark into her office and says, “Since you’re going to be SSgt Knight’s sponsor, don’t forget the number of deployments he’s had lately. This may have caused a lot of stress on him and his family if they haven’t been prepared for the changes. Just keep it in mind as you help him out as the sponsor for this unit.” TSgt Ford’s comments BEST identify the tenet of mental fitness.
- A.
Awareness
- B.
Adaptability
- C.
Decision making
- D.
Positive thinking
Correct Answer
B. AdaptabilityExplanation
The adaptability tenet of mental fitness is the ability to adapt to changes associated with military life, including flexible roles within the family. This is evident in TSgt Ford’s statement when he says “number of deployments he’s had lately” (changes associated with military life), and “caused a lot of stress on him and his family if they haven’t been prepared for the changes” (including flexible roles within the family).Rate this question:
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- 29.
TSgt Swarray explains to his team, “We’ve all been under a lot of stress. Since we have some time before our next deployment, we should consider getting involved in activities that help us unwind during these difficult times.” TSgt Swarray’s comments BEST identify the _______________________ tenet of physical fitness.
- A.
Endurance
- B.
Recovery
- C.
Strength
Correct Answer
B. RecoveryExplanation
The recovery tenet of physical fitness includes the practices you engage in that help to restore energy to your body and counterbalance stress that could result in adverse moods and/or deteriorating performance. The recovery tenet is evident when TSgt Swarray says, “We should consider getting involved in activities that help us wind down during these difficult times.”Rate this question:
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- 30.
TSgt Lopez says to his flight, “We’ve been under a lot of stress in preparation for the inspection and I’ve seen a lot of arguing during the last few weeks. Sometimes, when you’re feeling stressed, it’s much easier to look at the bad side of your current situation. We need to do better. Let’s make sure we answer questions with positive, useful feedback.” TSgt Lopez’s comments BEST identify the _______________________ tenet of social fitness.
- A.
Communication
- B.
Connectedness
- C.
Social support
Correct Answer
A. CommunicationExplanation
The communication tenet of social fitness is the exchange of thoughts, opinions, or information, including problem solving and relationship management. It includes responding to others with positive, constructive feedback, even when you’re feeling distress, and may tend to see only the negative. TSgt Lopez’s comments indicate the communication tenet of social fitness when he says, “Let’s make sure we answer questions with positive, useful feedback.”Rate this question:
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- 31.
TSgt Study says to his flight, “I learned from the NCO DL course we all have principles that form the framework for our approaches and how we see life in general. They’re a reflection of what’s important to us as individuals. These should guide us as we approach our next eployment.” TSgt Study’s comments BEST identify _____________________ tenet of spiritual fitness.
- A.
The core values
- B.
Perseverance
- C.
Perspective
- D.
Purpose
Correct Answer
A. The core valuesExplanation
The core values tenet of spiritual fitness includes organizational values (core
values) and also personal values that can help form the framework for our attitudes and
how we see/approach life in general. They’re a reflection of what’s important to us as individuals.
TSgt Study’s comments indicate the core values tenet of spiritual fitness when he
says, “…we all have principles (values) that form the framework for our approaches (attitudes)
and how we see life in general. They’re a reflection of what’s important to us as
individuals.”Rate this question:
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- 32.
TSgt White calls SSgt William into her office and says, “Being able to evaluate a condition, conclude the desired result, and create a route to get there takes work and good resolution. The ability to do so can enhance your mental fitness.” TSgt White’s comments BEST identify the __________________________ tenet of mental fitness.
- A.
Awareness
- B.
Adaptability
- C.
Decision making
- D.
Positive thinking
Correct Answer
C. Decision makingExplanation
The decision making tenet of mental fitness involves the ability to assess a situation, determine the desired outcome, and chart a path to get there. It takes work and good judgement. This is evident in TSgt Whites’ statement when he says “Being able to evaluate a condition (assess a situation), conclude the desired result (determine the desired outcome), and create a route (chart a path) to get there takes work and good resolution.”Rate this question:
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- 33.
While working on a team project, SSgt Gamboa asks, “It’s amazing to me that our folks are able to overcome all of the stress associated with these deployments…I’d go crazy if I had to deploy that much.” TSgt Lopez replies, “You’d be surprised what you can handle. When you embrace the Core Values as intended, they can help you deal with the tension that might seem to be unbearable.” TSgt Lopez’s comments BEST illustrate his understanding of _____________________ fitness and its impact on mission effectiveness.
- A.
Physical
- B.
Social
- C.
Spiritual
Correct Answer
C. SpiritualExplanation
Organizational and personal core values are a part of spiritual fitness. They are useful when dealing with stressors (tension) that might appear to be insurmountable (unbearable). This is evident in Lopez’s comments, “When you embrace our core values as intended, they can help you deal with the tension that might seem to be unbearable.”Rate this question:
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- 34.
TSgt Gomez explains to his team, “SSgt Leap was put in the superintendent position because he has a good grasp on acute thinking skills, self-awareness, and he’s shown the ability to bounce back from diversity…that’s what we need for this position.” Because TSgt Gomez _____________________ fitness, his actions will MOST likely _____________ the mission.
- A.
Understands social; enhance
- B.
Misunderstands social; hinder
- C.
Understands mental; enhance
- D.
Misunderstands mental; hinder
Correct Answer
C. Understands mental; enhanceExplanation
By practicing skills such as critical thinking, self-awareness, and flexibility, you’re
more likely to strengthen your mental fitness…making it easier for you to adapt your
thinking and emotions to deal with stressors in a way that helps you return to your normal
state quicker. This is evident in Gomez’s comments when he says, “he has a good grasp
on acute thinking skills (critical thinking), self-awareness, and he’s shown the ability to
bounce back from diversity (flexibility)”. His actions will most likely enhance the mission.Rate this question:
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- 35.
An assemblage of persons (or objects) located or gathered together. The above statement BEST identifies a ________.
- A.
Team
- B.
Group
Correct Answer
B. GroupExplanation
The given statement describes a collection or gathering of people or objects in one place. This aligns with the definition of a group, which refers to a number of individuals or things that are considered together. Therefore, the correct answer is group.Rate this question:
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- 36.
Individuals must be positioned with efforts synchronized to function in a way that produces a mutually-desired result. The above statement BEST identifies a ________.
- A.
Group
- B.
Team
- C.
Option 3
- D.
Option 4
Correct Answer
B. TeamExplanation
The statement suggests that individuals need to work together in a synchronized manner to achieve a mutually desired result. This implies that they need to collaborate and coordinate their efforts, which is a characteristic of a team rather than a group. In a team, members have a shared goal and work together towards achieving it, whereas in a group, individuals may work independently without a common objective. Therefore, the statement best identifies a team.Rate this question:
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- 37.
TSgt Roy brings her team together and states “We need to come up with a statement that describes new concepts and technologies and gives the organization a way to explore through testing and wargaming techniques.” TSgt Roy’s comment to the team BEST identifies a ___________ statement.
- A.
Mission
- B.
Vision
Correct Answer
B. VisionExplanation
TSgt Roy's comment to the team best identifies a vision statement. A vision statement is a statement that describes the long-term goals and aspirations of an organization. It provides a clear direction and purpose for the organization and guides decision-making. In this case, TSgt Roy is suggesting that the team come up with a statement that describes new concepts and technologies and gives the organization a way to explore through testing and wargaming techniques. This aligns with the idea of a vision statement, as it outlines the future direction and goals of the organization.Rate this question:
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- 38.
TSgt Hopkins has been put in charge of leading a Rapid Improvement Event and has to select a team. TSgt Moran notices that TSgt Hopkins seems very nervous and is struggling on selecting the right team members to fulfill every role. Moran approaches him and says, “TSgt Hopkins if you don’t mind, may I help you select a team that will be most effective.” Hopkins agrees and Moran starts to put the team together. Moran starts to select SSgt Gomez, who is innovative; SrA Herzig, who likes to move a task along; TSgt Ceniceros, who likes to poke holes in ideas; and SSgt Jewett, who eagerly awaits to put ideas into practice. TSgt Moran’s _____ will MOST likely _____ mission effectiveness.
- A.
Effective use of the PEP cycle; increase
- B.
Ineffective use the PEP cycle; decrease
- C.
Effective use of team roles; increase
- D.
Ineffective use of team roles; decrease
Correct Answer
C. Effective use of team roles; increaseExplanation
TSgt Moran effectively used team roles which according to team roles section, there are four roles that are typically found on teams and those roles, creators look for activities that are unstructured or abstract, and they thrive on innovation and unique solutions (SSgt Gomez, who is innovative), Advancers communicate new ideas and carry them forward (SrA Herzig, who likes to move a task along), Refiners challenge all concepts (TSgt Ceniceros, who likes to poke holes in ideas) and Executors focus on ensuring the implementation process proceeds in an orderly manner (SSgt Jewett, who eagerly awaits to put ideas into practice). TSgt Moran’s use of the team roles, will most likely increase mission effectiveness.Rate this question:
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- 39.
During a Red Flag exercise, TSgt Duckworth overhears SSgt Lee tell others, “We have no clear guidance for this exercise, we keep going back and forth, I can’t trust leadership anymore.” Duckworth starts to reflect and realizes that he has failed to let the team know how important they are and that he is there to help them succeed.” The next day Duckworth has roll call and tells the team that he has not provided clear guidance to them. He starts the day with rollcall at 0700 and provides vital and clear guidance because he does understand that this exercise has been very dynamic with constant changes. TSgt Duckworth’s actions BEST illustrates _____ and its impact on mission effectiveness.
- A.
Lack of commitment
- B.
Communication
- C.
Coaching
Correct Answer
B. CommunicationExplanation
According to the Five C’s of a team, in order for people to feel like part of the team, they need feedback early and often. Make sure everyone knows what’s going on by including such vital information in staff meetings, roll calls, and other daily/weekly get-togethers. During these short meetings, make sure everyone has an opportunity to speak by “going around the room” or asking if there are any questions or concerns. This is a simple way to let your team know everyone has the opportunity to offer their perspective and which supports cooperation. In the scenario, TSgt Duckworth was able to identify the lack of communication. (The next day Duckworth has roll call and tells the team that he has not provided clear guidance to them. He starts off the day with roll call at 0700 and provides vital and clear guidance because he does understand that this exercise has been very dynamic with constant changes).Rate this question:
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- 40.
Match "Forming" with its characteristic.
- A.
Minimum shared feelings and feedback
- B.
Little or no conflict
- C.
Teams disassemble and members separate from the team
- D.
Most difficult stage
- E.
Collaboration and camaraderie grow
Correct Answer(s)
A. Minimum shared feelings and feedback
B. Little or no conflictExplanation
The characteristics "Minimum shared feelings and feedback" and "Little or no conflict" are matched with the stage of "Forming" in team development. During the forming stage, team members are just getting to know each other and are focused on establishing their roles and responsibilities. There is usually a lack of shared feelings and feedback as team members are still getting comfortable with each other. Additionally, conflicts are minimal or non-existent during this stage as everyone is still trying to maintain a positive and harmonious environment.Rate this question:
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- 41.
TSgt Herzig is the new NCOIC of the Inbound Section of TMO. She provides feedback and expectations to all of her team members. SrA Lewis seems to be having a tough time with Herzig’s expectations and his stress level has increased. His teammates start to bring him up to speed. Lewis starts to feel like he’s not overloaded and his productivity begins to increase. Herzig continues to monitor the progress and sees that everyone is collaborating. She also notices Lewis is standing out with his great work. Herzig brings everyone together and coins Lewis for doing a great job. As a result, the TMO NCOICs develop a monthly recognition program. TSgt Herzig’s actions BEST illustrates the _____ stage of team development and its impact on NCO effectiveness.
- A.
Norming
- B.
Storming
- C.
Performing
Correct Answer
A. NormingExplanation
According to the stages of team development section, to keep the team progressing, team leads should maintain this level of collaboration and dynamics by doing things such as monitoring performance and rewarding or correcting as needed; resolving negative conflict; keeping the team focused on goal; and adjusting roles as required to maximize performance. In the scenario, the team welcomes SrA Lewis and focuses on accomplishing the mission. TSgt Herzig’s monitors the team’s progress and ensures collaboration occurs. Finally, Herzig recognizes Lewis’s great work in the development stage of norming. Her effective actions as an NCO lead to the creation of a monthly recognition program.Rate this question:
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- 42.
TSgt Tellier has put SSgt Hopkins, the new Aviation Resource Manager (ARMs) in charge of an improvement project. She tells SSgt Hopkins, “You’re an important part of this team. From my experience, you focus on the details and offer improvements for the ideas that the other team members suggest. Your thinking is very systematic and your often have great fresh ideas. Your added value to the team will increase cohesiveness.” SSgt Hopkins replies, “Thanks, Ma’am! I appreciate your mentorship.” TSgt Tellier’s comments BEST identify _____ .
- A.
Five C’s of a Team
- B.
Performing stage
- C.
A Refiner
Correct Answer
C. A RefinerExplanation
According to the Team Building chapter, Refiners focus on the analysis. They challenge all concepts. They use a methodical process to analyze things in an orderly manner to detect possible flaws and identify potential problems under discussion. Refiners are good at reviewing ideas and implementation plans, modifying those ideas or coming up with new ideas, and rationally reviewing them to ensure successful implementation. Refiners use logic and a systematic approach to redesign a solution, and they make sure that ideas are sound before moving them to the next level. In the scenario, TSgt Tellier’s comments identify a Refiner.Rate this question:
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- 43.
TSgt King is tasked to lead a team in identifying efficient ways of accomplishing engine swaps. Though most of the team members already know each other, he starts the first meeting by asking each member to introduce themselves. Then, he states the team’s objective and opens it up for discussion. During the discussion, several people have disagreements. One member says, “I feel uncomfortable and I believe the real issue is with the location.” Another member responds, “That’s not the issue! There are too many layers of inspections.” TSgt King lets it go on for a little while and then refocuses the group on the objective. After several minutes of discussion, the team identifies the problem area and then develops a plan to swap engines more efficiently. The scenario above BEST illustrates the___________ impact on team success.
- A.
Five C’s of a team and their
- B.
Stages of team development and their
- C.
P.E.P. Cycle and its
Correct Answer
B. Stages of team development and theirExplanation
According to the Team Building chapter, stages of team development are
forming, storming, norming, performing, and adjourning. It helps determine the progress
of the team’s development by identifying typical events that occur during each stage
and how to properly manage them. In the scenario, there are indications of the work
group going through those stages (forming: introductions and team objective; storming:
disagreements; norming: when King refocuses the group; performing: identifies the
problem and develops a plan.) and TSgt King is helping the team move along in those
stages to ensure team success.Rate this question:
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- 44.
Since TSgt Rust is good at connecting and negotiating with all types of people, he was charged with improving the unit’s performance evaluation process. To help with the task, he selects unit members who are good at viewing problems from different perspectives and who are able to review solutions rationally. He also selects other members who are not inclined to let rules and boundaries discourage them. TSgt Rust’s _________________ will MOST LIKELY ____________ and its impact on mission effectiveness.
- A.
Effective use of team dynamics; enhance
- B.
Ineffective use team dynamics; hinder
- C.
Effective use of team roles; enhance
- D.
Ineffective use of team roles; hinder
Correct Answer
C. Effective use of team roles; enhanceExplanation
According to the Team Building chapter, there are roles that people find most comfortable fulfilling based on their most natural thought processes and behavioral tendencies. In the scenario, TSgt Rust effectively used team roles. He used his understanding of team roles to pick creators, refiners, and advancers to give his team the best chance for success. Because TSgt Rust used his understanding of team roles to build his team, this will most likely enhance mission effectiveness.Rate this question:
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Mar 20, 2023Quiz Edited by
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Nov 14, 2019Quiz Created by
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