Communication Skills Among Leader
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- 1.
"You stayed late to finish that report for our client and made sure every aspect of the project was to his specifications. Thank you for your attention to detail and pride in your work!” The above statement shows that you are___________.
- A.
Listening
- B.
Complimenting
- C.
Delegating task
- D.
Managing meetings
Correct Answer
B. ComplimentingExplanation
The above statement shows that you are complimenting. The speaker is expressing gratitude and acknowledging the hard work and attention to detail of the person being addressed.Rate this question:
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- 2.
Establish check-in times to discuss progress is purpose done to__________
- A.
Listen to your subordinate concern
- B.
Compliment your staff work
- C.
Brainstorm the problem solving alternatives
- D.
Delegate task clearly
Correct Answer
D. Delegate task clearlyExplanation
Establishing check-in times to discuss progress is done to delegate tasks clearly. By setting up regular check-ins, a manager can ensure that tasks are assigned clearly and that everyone understands their roles and responsibilities. This allows for effective delegation, as it provides an opportunity for the manager to communicate expectations, answer any questions, and provide necessary guidance or clarification. Regular check-ins also allow for ongoing feedback and adjustments, ensuring that tasks are being executed properly and progress is being made towards the desired goals.Rate this question:
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- 3.
Which of the following describe listening?
- A.
Identify the noise sound from which sources
- B.
Decoding messages from a sender
- C.
Hearing the facts accurately, without prejudgment or being distracted by other thoughts
- D.
Sharing information from sender to receiver through the channel as a medium
Correct Answer
C. Hearing the facts accurately, without prejudgment or being distracted by other thoughtsExplanation
Listening is the act of hearing the facts accurately, without prejudgment or being distracted by other thoughts. This means that when someone is listening, they are fully focused on understanding and comprehending the information being communicated to them, without allowing their own biases or distractions to interfere. It involves actively paying attention, processing the information, and being open-minded to different perspectives or ideas.Rate this question:
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- 4.
Communication means talking orally to each other and must be face to face.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Communication does not necessarily mean talking orally to each other and being face to face. Communication can occur through various means such as written messages, phone calls, video conferences, or even non-verbal cues. While face-to-face communication is one form of communication, it is not the only way to effectively convey messages and ideas. Therefore, the statement that communication must be face to face is false.Rate this question:
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- 5.
How to encourage quite attendees to give ideas and share their views in your meeting?
- A.
Ask close ended questions
- B.
Ask open ended questions
- C.
Ask them to use non verbal communication
- D.
Force them to give their ideas, penalize if they don't
Correct Answer
B. Ask open ended questionsExplanation
Asking open-ended questions is an effective way to encourage quiet attendees to give ideas and share their views in a meeting. Open-ended questions allow for more detailed and thoughtful responses, giving the quiet attendees an opportunity to express themselves without feeling pressured. This approach creates a more inclusive and collaborative environment, where everyone's input is valued.Rate this question:
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- 6.
Which of the following is non-verbal communication?
- A.
A manager sending an email message to his team
- B.
A manager says hello! everytime he meets the employees
- C.
An employee raise his hand in a meeting to ask question.
- D.
A public speaking done by a politician
Correct Answer
C. An employee raise his hand in a meeting to ask question.Explanation
Raising one's hand in a meeting to ask a question is an example of non-verbal communication because it involves using body language instead of spoken words to convey a message. In this case, the employee is using a physical gesture to indicate their desire to speak and ask a question, without actually saying anything. Non-verbal communication can include facial expressions, gestures, body movements, and other forms of communication that do not involve spoken or written words.Rate this question:
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- 7.
A form of informal communication, operates both in internal and external informal channels which can spread so easily in an organization known as ____________________.
Correct Answer
grapevineExplanation
Grapevine refers to the informal communication network within an organization that operates through both internal and external informal channels. It spreads easily and quickly throughout the organization, often transmitting rumors, gossip, and unofficial information. The grapevine is not controlled or regulated by the formal communication channels of the organization, making it a powerful and influential means of communication.Rate this question:
- 8.
What does it mean by verbal communication?
- A.
Use of auditory language to exchange information with other people
- B.
Using gestures in communications.
- C.
Using visual cues in conversation
- D.
Communicate without speaking
Correct Answer
A. Use of auditory language to exchange information with other peopleExplanation
Verbal communication refers to the use of spoken language to exchange information with others. This involves using words and sounds to convey messages, ideas, and thoughts. Verbal communication can occur in various forms such as face-to-face conversations, phone calls, or public speaking. It is a fundamental method of human interaction and is essential for effective communication in social, professional, and personal settings.Rate this question:
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- 9.
____________ will arise when one's best interest is not another person's best interest.
- A.
Grapevine
- B.
Nepotism
- C.
Crisis
- D.
Conflict of interest
Correct Answer
D. Conflict of interestExplanation
Conflict of interest will arise when one's best interest is not another person's best interest. This occurs when there is a clash between personal interests and professional or ethical obligations. In such situations, individuals may prioritize their own gain or advantage over the well-being or fairness of others involved. This can lead to biased decision-making, compromised integrity, and potential harm to others.Rate this question:
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- 10.
Which of the following define as 'the practice of giving favors to relatives and close friends'?
- A.
Scandal
- B.
Nepotism
- C.
Fraud
- D.
Self-dealing
Correct Answer
B. NepotismExplanation
Nepotism is the correct answer because it refers to the practice of giving favors or preferential treatment to relatives and close friends, often in professional or political settings. This can involve granting them job positions, promotions, or other opportunities based on their personal relationships rather than their qualifications or merit. It is considered unethical and can lead to unfair advantages and a lack of diversity in organizations.Rate this question:
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Current Version
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Sep 01, 2023Quiz Edited by
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Mar 25, 2020Quiz Created by
Roshusnul_naimah
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