1.
_____ involves reducing the impact of a risk event by reducing the probability of its occurrence.
Correct Answer
D. Risk mitigation
Explanation
Risk mitigation involves reducing the impact of a risk event by reducing the probability of its occurrence. This can be achieved through various strategies such as implementing preventive measures, creating backup plans, and implementing controls and safeguards. By actively addressing potential risks and taking proactive measures, organizations can minimize the likelihood of risks materializing and mitigate their potential impact.
2.
_____ involves taking steps to enhance opportunities and reduce threats to meeting project objectives.
Correct Answer
B. Planning risk responses
Explanation
Planning risk responses involves taking steps to enhance opportunities and reduce threats to meeting project objectives. This process involves identifying and evaluating risks, determining appropriate strategies to address them, and developing a plan to implement those strategies. By proactively planning for potential risks, the project team can minimize their impact and increase the chances of successfully achieving project objectives.
3.
In project procurement management, the process of _____ involves obtaining seller responses, selecting sellers, and awarding contracts.
Correct Answer
A. Conducting procurements
Explanation
The correct answer is conducting procurements. In project procurement management, conducting procurements refers to the process of obtaining seller responses, selecting sellers, and awarding contracts. This involves soliciting bids or proposals from potential sellers, evaluating their responses, and ultimately choosing the most suitable sellers to enter into contracts with. This step is crucial in ensuring that the project obtains the necessary goods or services from reliable and capable sellers.
4.
____ involves shifting the consequence of a risk and responsibility for its management to a third party.
Correct Answer
C. Risk transference
Explanation
Risk transference involves shifting the consequence of a risk and responsibility for its management to a third party. This means that instead of dealing with the risk directly, an organization transfers the risk to another party, such as an insurance company or a subcontractor. By doing so, the organization reduces its own exposure to the risk and shifts the financial burden and accountability to the third party.
5.
_____ are predefined actions that the project team will take if an identified risk event occurs.
Correct Answer
C. Contingency plans
Explanation
Contingency plans are predefined actions that the project team will take if an identified risk event occurs. These plans are put in place to mitigate the impact of the risk and ensure that the project can continue without major disruptions. Contingency plans are typically developed during the risk management process and are specific to each identified risk event. They outline the steps to be taken, the resources required, and the timeline for implementation. By having contingency plans in place, the project team can effectively respond to risk events and minimize their negative consequences.
6.
____ involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk.
Correct Answer
C. Risk enhancement
Explanation
Risk enhancement involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk. This means that instead of simply accepting or sharing the risk, the organization actively seeks to enhance the potential benefits and outcomes associated with the risk. By identifying and maximizing the key drivers, the organization can increase the likelihood of achieving positive outcomes and potentially increase the overall value of the opportunity.
7.
Outputs of the _____ process consist of selected sellers and resource calendars.
Correct Answer
B. Conducting procurements
Explanation
The outputs of the conducting procurements process consist of selected sellers and resource calendars. This process involves obtaining seller responses, selecting sellers, and negotiating and awarding contracts. The selected sellers are the ones who have been chosen to provide the required goods or services. The resource calendars, on the other hand, provide information on the availability and allocation of resources for the procurement activities.
8.
Using the formula for calculating the number of communication channels, how many channels would five people require
Correct Answer
B. 10
Explanation
The formula for calculating the number of communication channels is n(n-1)/2, where n is the number of people. In this case, there are five people, so plugging that into the formula we get 5(5-1)/2 = 10. Therefore, five people would require 10 communication channels.
9.
Projects often do not cause any changes in an organization.
Correct Answer
B. False
Explanation
Projects often cause changes in an organization. When a project is undertaken, it usually involves implementing new processes, technologies, or strategies, which can lead to changes in the way the organization operates. Projects may require reorganizing teams, reallocating resources, or introducing new roles and responsibilities. Therefore, it is incorrect to say that projects do not cause any changes in an organization.
10.
Which of the following processes of project procurement management involves managing relationships with sellers, monitoring contract performance, and making changes as needed?
Correct Answer
D. Controlling procurements
Explanation
Controlling procurements is the correct answer because it involves managing relationships with sellers, monitoring contract performance, and making changes as needed. This process ensures that the procurement activities are being carried out according to the contract terms and conditions, and any necessary adjustments or corrective actions are taken to ensure successful project delivery. It also involves tracking and evaluating the performance of sellers, resolving any issues or conflicts that may arise, and ensuring that the project's procurement objectives are met.
11.
Groups representing consumer, environmental, or other interests can be identified as project stakeholders.
Correct Answer
A. True
Explanation
Consumer, environmental, and other interest groups can be considered project stakeholders because they have a vested interest in the outcome of the project. These groups may be directly affected by the project or have concerns related to its impact on their interests. As stakeholders, they have the potential to influence the project's objectives, decisions, and outcomes. Therefore, it is important for project managers to identify and engage with these groups to ensure their perspectives are considered and addressed throughout the project lifecycle.
12.
A simple way to document basic information on project stakeholders is by creating a(n) _____.
Correct Answer
A. Managers register
Explanation
A stakeholder register is a document used to record and document basic information about project stakeholders. It includes details such as their names, roles, contact information, and level of influence or interest in the project. The term "managers register" does not accurately describe this document, as it implies a focus solely on managers rather than all stakeholders involved in the project. The term "depositor register" is unrelated to project stakeholders and does not apply in this context. Therefore, the correct answer is "stakeholder register."
13.
A(n) _____ is a technique for analyzing information to determine which stakeholders’ interests to focus on and how to increase stakeholder support throughout the project.
Correct Answer
stakeholder analysis
Explanation
Stakeholder analysis is a technique used to analyze information in order to identify and prioritize the interests of stakeholders and devise strategies to gain their support. By understanding the needs, expectations, and concerns of stakeholders, project managers can effectively engage and communicate with them, ensuring their involvement and support throughout the project. This analysis helps in identifying key stakeholders, assessing their influence and impact on the project, and developing appropriate strategies to manage their expectations and concerns.
14.
In project procurement management, which of the following processes involve completion and settlement of each contract, including resolution of any open items?
Correct Answer
C. Closing procurements
Explanation
Closing procurements is the correct answer because this process involves completing and settling each contract, including resolving any open items. It includes verifying that the work has been completed satisfactorily, obtaining final acceptance from the buyer, and closing out the contract. This process ensures that all contractual obligations have been met and any remaining issues or disputes are resolved before formally closing the procurement.
15.
A leading stakeholder is one who is aware of the project and is neither supportive nor resistant to it.
Correct Answer
B. False
Explanation
A leading stakeholder is someone who is actively involved and supportive of a project, rather than being neutral or indifferent. They play a crucial role in driving the project forward and ensuring its success. Therefore, the statement that a leading stakeholder is neither supportive nor resistant to the project is incorrect.
16.
A(n) _____ is a tool used to group stakeholders based on their level of authority and their level of concern for project outcomes.
Correct Answer
power/interest grid
Explanation
A power/interest grid is a tool used to group stakeholders based on their level of authority and their level of concern for project outcomes. This grid helps in identifying and prioritizing stakeholders based on their influence and interest in the project. It allows project managers to effectively engage and communicate with stakeholders by tailoring their strategies according to each group's needs and expectations. This tool helps in managing stakeholder relationships and ensuring that their interests are appropriately addressed throughout the project lifecycle.
17.
The stakeholder management plan should not be accessible to all stakeholders.
Correct Answer
A. True
Explanation
The stakeholder management plan should not be accessible to all stakeholders because it contains sensitive information that may affect the project's success. It is important to carefully control who has access to this plan to ensure that only those who need to know and have a direct impact on the project are involved. Allowing unrestricted access to the plan may lead to confusion, conflicts, and potential misuse of information by stakeholders who do not have a direct role in the project.
18.
A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1)/2, where n is the number of people in the team, the team has _____ members
Correct Answer
A. 5
Explanation
The formula n (n-1)/2 calculates the number of communication channels between n number of people in a team. In this case, the team has 10 communication channels, which means that n (n-1)/2 = 10. By solving this equation, we find that n = 5. Therefore, the team has 5 members.
19.
The procurement statements of work are an output of the _____ process of project procurement management.
Correct Answer
A. Planning
Explanation
The procurement statements of work are an output of the planning process of project procurement management. This process involves defining the procurement requirements and identifying potential suppliers. The statements of work outline the specific deliverables and requirements for the procurement, helping to guide the procurement process and ensure that the desired outcomes are achieved.
20.
Issue logs can be used to address issues related to other knowledge areas like project scope management or project quality management.
Correct Answer
A. True
Explanation
Issue logs are used to document and track issues that arise during a project. These issues can be related to various knowledge areas, including project scope management and project quality management. By using an issue log, project managers can effectively address and resolve these issues, ensuring that the project stays on track and meets its objectives. Therefore, the statement is true.
21.
An example of push communication is _____.
Correct Answer
C. Voice mails
Explanation
An example of push communication is voice mails. Push communication refers to the act of delivering information or messages directly to the recipient without their active request or participation. Voice mails are a form of communication where a message is recorded and sent to the recipient's voicemail box, without requiring them to answer the call. This exemplifies push communication as the message is being pushed to the recipient without their immediate involvement or interaction.
22.
Project management software tools normally do not promote the use of Facebook as a forum to promote project activities.
Correct Answer
B. False
Explanation
Project management software tools typically do not promote the use of Facebook as a forum to promote project activities because Facebook is a social media platform primarily designed for personal use and does not offer the necessary features and functionalities required for effective project management. Project management software tools are specifically designed to provide a centralized platform for collaboration, task management, document sharing, and communication among team members, making them more suitable for project activities.
23.
Which of the following is true of push communication?
Correct Answer
C. Information is sent to recipients without their request.
Explanation
Push communication refers to the method of sending information to recipients without their request. In this form of communication, the sender takes the initiative to transmit information to the recipients, without waiting for them to ask for it. This approach is commonly used in various forms of mass communication, such as broadcasting, advertising, or notifications. It does not guarantee that the information will be understood or received by the recipients, as it solely focuses on the act of sending the information without any specific request from the recipients.
24.
In project procurement management, the process of conducting procurement's is part of the _____ process.
Correct Answer
B. Executing
Explanation
The process of conducting procurements is part of the executing process in project procurement management. This process involves obtaining the necessary goods or services from external suppliers to support the project's objectives. During the executing process, the project team identifies potential suppliers, solicits bids or proposals, selects a supplier, and negotiates contracts. This phase focuses on the actual implementation of the procurement plan and ensuring that the project's procurement needs are met. The executing process is crucial for successful project delivery as it involves the actual execution and coordination of project activities.
25.
_____ is the new knowledge area identified by the Project Management Institute.
Correct Answer
A. Project stakeholder management
Explanation
Project stakeholder management is the new knowledge area identified by the Project Management Institute. This knowledge area focuses on identifying and engaging stakeholders throughout the project lifecycle to ensure their needs and expectations are met. It involves analyzing stakeholders, developing strategies to effectively communicate and engage with them, and managing their involvement in the project. This knowledge area recognizes the importance of stakeholders in project success and emphasizes the need for effective stakeholder management.
26.
In project procurement management, which of the following is an output of the executing process?
Correct Answer
D. Resource calendars
Explanation
Resource calendars are an output of the executing process in project procurement management. These calendars provide information about the availability and allocation of resources throughout the project. They help in coordinating and scheduling activities, ensuring that the necessary resources are available when needed. By having a clear understanding of resource availability, project managers can effectively plan and execute project activities, minimizing conflicts and delays.
27.
Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?
Correct Answer
D. Meetings
Explanation
Meetings would be the most appropriate communication method for assessing the commitment of project stakeholders because they provide a direct and interactive platform for stakeholders to express their opinions, ask questions, and provide feedback. In meetings, stakeholders can engage in face-to-face discussions, which allows for better understanding and clarification of their level of commitment to the project. It also enables project managers to observe non-verbal cues and gauge the stakeholders' level of interest and engagement. Additionally, meetings allow for real-time decision-making and problem-solving, which are essential for assessing and enhancing stakeholder commitment.
28.
In project procurement management, an output of the _____ monitoring and controlling process.
Correct Answer
A. Change requests
Explanation
In project procurement management, change requests are an output of the monitoring and controlling process. This means that during the monitoring and controlling phase, any changes that need to be made to the procurement process or contracts are identified and documented as change requests. These change requests may include modifications to the scope, schedule, or budget of the project, and they are typically reviewed and approved by the appropriate stakeholders before any changes are implemented.
29.
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.
Correct Answer
C. Meeting
Explanation
A meeting is the most inappropriate medium for addressing negative behavior because it can create a confrontational atmosphere and may lead to emotional reactions. Negative behavior should be addressed privately and in a non-confrontational manner, allowing for open communication and the opportunity for the individual to reflect on their actions. A meeting may not provide the privacy or the calm environment necessary for a constructive conversation about negative behavior.
30.
_____ address where the project stands in terms of meeting scope, time, and cost goals.
Correct Answer
B. Status reports
Explanation
Status reports provide information on the current status of a project in terms of meeting scope, time, and cost goals. These reports typically include updates on project progress, milestones achieved, any issues or risks encountered, and the overall health of the project. By regularly reviewing status reports, project stakeholders can assess the project's performance and take necessary actions to keep it on track.
31.
Which of the following is true of lump-sum contracts?
Correct Answer
B. They involve a fixed total price for a well-defined product or service.
Explanation
Lump-sum contracts involve a fixed total price for a well-defined product or service. This means that the buyer and the seller agree on a specific price for the entire project, regardless of the actual costs incurred by the seller. This type of contract transfers the risk of cost overruns and unexpected expenses from the buyer to the seller, making it a low-risk option for the buyer. The price is determined based on the scope and requirements of the project, providing clarity and predictability in terms of cost for both parties involved.
32.
____ describe where the project stands at a specific point in time.
Correct Answer
B. Status reports
Explanation
Status reports are used to describe where a project stands at a specific point in time. These reports provide an overview of the project's current status, including its progress, achievements, challenges, and any issues or risks that need to be addressed. They help stakeholders and team members stay informed about the project's progress and make informed decisions. Unlike progress reports, which focus on the project's overall progress, status reports provide a snapshot of the project's current state. Forecasts, lessons-learned reports, and progress reports may provide additional information, but they do not specifically describe the project's status at a given point in time.
33.
_____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.
Correct Answer
A. Identifying stakeholders
Explanation
The correct answer is "Identifying stakeholders." This involves determining everyone involved in the project or affected by it and determining the best ways to manage relationships with them. This step is crucial in project management as it helps to ensure that all relevant parties are identified and their needs and expectations are understood. By identifying stakeholders, project managers can effectively communicate and engage with them throughout the project lifecycle, which ultimately contributes to the success of the project.
34.
Which of the following questions is typically addressed by a project forecast?
Correct Answer
A. How much more money will be needed to complete the project?
Explanation
A project forecast typically addresses the question of how much more money will be needed to complete the project. A project forecast involves estimating the future financial requirements of a project, taking into account factors such as costs, resources, and timelines. By analyzing the current status of the project and projecting its future financial needs, the forecast can provide insights into the additional funding that may be required to successfully complete the project.
35.
_____ contracts involve payment to the supplier for direct and indirect actual costs and often include fees.
Correct Answer
C. Cost-reimbursable contracts
Explanation
Cost-reimbursable contracts involve payment to the supplier for both direct and indirect actual costs, and they often include fees. In this type of contract, the buyer agrees to reimburse the supplier for the actual costs incurred in performing the work, such as labor, materials, and overhead expenses. Additionally, cost-reimbursable contracts may include a fee, which is a predetermined amount that the supplier will receive as profit. This type of contract is commonly used when the scope of work is uncertain or when the buyer wants to have more control and visibility over the costs involved.
36.
The main output of the _____ process is the stakeholder register.
Correct Answer
B. Identifying stakeholders
Explanation
The main output of the Identifying stakeholders process is the stakeholder register. This process involves identifying all individuals or groups who may have an impact on or be impacted by the project. By creating a stakeholder register, the project team can keep track of all stakeholders, their interests, and their level of influence. This information is crucial for effectively managing stakeholder engagement throughout the project lifecycle.
37.
E-mail communication is most suited for:
Correct Answer
D. Communicating routine information.
Explanation
E-mail communication is most suited for communicating routine information because it is a quick and efficient way to convey simple and straightforward messages. E-mails are commonly used for sharing updates, providing instructions, or requesting basic information. They are not as effective for assessing commitment to a project, building consensus among disputing parties, or mediating conflicts between multiple parties, as these situations often require more interactive and nuanced communication methods such as face-to-face meetings or video conferences.
38.
One of the main outputs of the _____ process are the issue logs.
Correct Answer
C. Managing stakeholder engagement
Explanation
The managing stakeholder engagement process involves actively engaging stakeholders throughout the project to ensure their needs and expectations are met. This process includes activities such as communication, negotiation, and relationship building. Issue logs are one of the main outputs of this process because they document and track any issues or concerns raised by stakeholders during the project. These logs help the project team address and resolve these issues in a timely manner, ensuring stakeholder satisfaction and project success.
39.
_____ risks refer to those that are direct results of implementing risk responses.
Correct Answer
D. Secondary
Explanation
Secondary risks refer to those risks that arise as a result of implementing risk responses. These risks are not initially identified in the risk assessment but emerge due to the actions taken to mitigate or avoid primary risks. They can be seen as unintended consequences or new risks that arise from the implementation of risk management strategies. Therefore, secondary risks are directly linked to the risk response process and are a direct result of taking actions to address primary risks.
40.
A(n) _____ is a Web site that enables anyone who accesses it to contribute or modify Web page content.
Correct Answer
D. Wiki
Explanation
A wiki is a website that allows anyone who visits it to contribute or edit the content of web pages. Unlike other options such as an intranet, blog, or forum, a wiki specifically focuses on collaborative content creation and modification. It provides a platform for users to share information, collaborate on projects, and collectively build knowledge on various topics.
41.
____ involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed.
Correct Answer
D. Controlling stakeholder engagement
Explanation
Controlling stakeholder engagement involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed. This process ensures that stakeholders are effectively engaged throughout the project and their needs and expectations are met. It involves monitoring stakeholder communication, resolving conflicts, and making necessary adjustments to the stakeholder engagement plan. By controlling stakeholder engagement, project managers can maintain positive relationships with stakeholders and ensure their continued support and involvement in the project.
42.
The stakeholder register is the output of the _____ process of project stakeholder management.
Correct Answer
A. Initiating
Explanation
The stakeholder register is the output of the initiating process of project stakeholder management because during the initiating process, the project manager identifies and documents the stakeholders who may have an impact on or be impacted by the project. The stakeholder register includes information such as their names, roles, interests, and level of influence. This helps the project manager to effectively engage and manage the stakeholders throughout the project lifecycle.
43.
The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.
Correct Answer
C. Subject
Explanation
The subject line for any e-mail messages you write should clearly state the intention of the e-mail. This is because the subject line provides a brief summary or headline of the content of the e-mail, allowing the recipient to quickly understand the purpose or topic of the message. It helps in organizing and prioritizing incoming emails, making it easier for recipients to search for and refer back to specific messages in the future.
44.
Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?
Correct Answer
B. If the entire message can fit in the subject line, put it there
Explanation
The guideline that project managers should follow when communicating with their teams through e-mail is to put the entire message in the subject line if it can fit. This ensures that the main message is easily visible and accessible to the recipients without having to open the email. It also allows for quick scanning and organization of emails, making it easier for team members to prioritize and respond to important information efficiently.
45.
In a(n) _____ contract, the buyer pays the supplier for allowable performance costs along with a predetermined fee and an incentive bonus.
Correct Answer
B. CPIF
Explanation
In a CPIF (Cost Plus Incentive Fee) contract, the buyer agrees to pay the supplier for the allowable performance costs, which includes the costs incurred by the supplier in delivering the product or service. In addition to the performance costs, the buyer also pays a predetermined fee to the supplier. The contract also includes an incentive bonus, which is an additional payment that the supplier receives if certain predetermined performance targets are met or exceeded. This type of contract provides an incentive for the supplier to perform well and deliver the desired results.
46.
Which of the following is true about identifying stakeholder?
Correct Answer
C. Stakeholders with indirect ties to the project need not be engaged with.
Explanation
Stakeholders with indirect ties to the project need not be engaged with. This means that individuals or groups who have a minimal or indirect impact on the project's outcomes do not need to be actively involved or consulted. The focus should be on engaging and involving stakeholders who have a direct and significant influence on the project's success.
47.
With a(n) _____ contract, the buyer pays the supplier for allowable performance costs plus a fixed fee payment usually based on a percentage of estimated costs.
Correct Answer
A. CPFF
Explanation
A Cost-Plus-Fixed-Fee (CPFF) contract is a type of contract where the buyer pays the supplier for allowable performance costs, such as labor and materials, plus a fixed fee payment. This fixed fee is usually based on a percentage of the estimated costs. In other words, the buyer reimburses the supplier for the actual costs incurred in performing the contract, and the fixed fee provides the supplier with additional profit. This type of contract is commonly used when the scope of work is difficult to determine or when there is a high level of uncertainty in the project.
48.
In which of the following contracts does the buyer pay the supplier for allowable performance costs along with a predetermined percentage based on total costs?
Correct Answer
C. CPPC
Explanation
CPPC stands for Cost Plus Percentage of Cost. In this type of contract, the buyer pays the supplier for allowable performance costs, such as materials and labor, along with a predetermined percentage based on the total costs. This means that the supplier is reimbursed for their actual costs incurred in performing the contract, plus an additional percentage as profit. This type of contract is often used when the buyer wants to incentivize the supplier to control costs and maximize efficiency, as the supplier's profit is directly tied to the total costs.
49.
Doctors who have been co-opted to actively participate in a project related to using information technology for chronic health problems would be examples of _____ stakeholders.
Correct Answer
B. Leading
Explanation
Doctors who have been co-opted to actively participate in a project related to using information technology for chronic health problems would be examples of leading stakeholders. This is because they are actively involved and taking a leading role in the project, using their expertise and knowledge to contribute to its success. They are likely to have a strong influence on the project's direction and outcomes, making them key stakeholders in its implementation.
50.
From the buyer’s perspective, the _____ is the least desirable among all contracts because the supplier has no incentive to decrease costs.
Correct Answer
D. CPPC
Explanation
The CPPC contract is the least desirable among all contracts from the buyer's perspective because the supplier has no incentive to decrease costs. This is because the CPPC (Cost Plus Percentage of Cost) contract reimburses the supplier for all costs incurred, plus a percentage of those costs as profit. Therefore, the supplier has no motivation to minimize costs since their profit is directly tied to the amount spent. This can result in higher costs for the buyer and less control over the project budget.