Wedding Planner And Events Management - Qp11

1.

The role of the event manager, in catering, food and beverage services is two-fold. (Select two)
- A.
  
  Coordinator
- B.
  
  Cater
- C.
  
  Customer Services
- D.
  
  Casual Services
Correct Answer(s)
A. Coordinator
C. Customer Services

Explanation
The event manager in catering, food, and beverage services has a two-fold role. Firstly, they act as a coordinator, overseeing and organizing all aspects of the event, including the catering and food and beverage services. They ensure that everything runs smoothly and efficiently. Secondly, they provide customer services, ensuring that the clients' needs and expectations are met. They communicate with the clients, understand their requirements, and ensure that the catering and food and beverage services are tailored to their preferences.

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2.

The ability to meet customer / client needs is both an art and a science.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Meeting customer/client needs requires a combination of artistic and scientific skills. The "art" aspect refers to the ability to understand and empathize with customers, tailoring solutions to their specific needs and preferences. This requires creativity, intuition, and interpersonal skills. On the other hand, the "science" aspect refers to the systematic approach of analyzing data, conducting market research, and using evidence-based strategies to meet customer needs efficiently. By combining these two approaches, businesses can effectively address customer requirements and provide satisfactory solutions. Therefore, the statement "The ability to meet customer/client needs is both an art and a science" is true.

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3.

Preparatory planning for catering has three areas of concern which includes resource and budget limitations, establish a planning time line, and consider the food and drinks to be served.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement suggests that preparatory planning for catering has three areas of concern, including resource and budget limitations, establishing a planning timeline, and considering the food and drinks to be served. However, the correct answer is False because the statement is incorrect. Preparatory planning for catering typically involves more than just these three areas of concern.

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4.

The following are some of the personal traits that help in developing a picture of customer needs. (Select three)
- A.
  
  Be able to listen attentively.
- B.
  
  Be able to identify vital aspects or concerns of the customer.
- C.
  
  Ask a few questions
- D.
  
  Visually develop a plan and process to success
Correct Answer(s)
A. Be able to listen attentively.
B. Be able to identify vital aspects or concerns of the customer.
D. Visually develop a plan and process to success

Explanation
The correct answer is "Be able to listen attentively, Be able to identify vital aspects or concerns of the customer, Visually develop a plan and process to success." These traits are important in understanding and meeting customer needs. Listening attentively allows the customer to fully express their concerns and preferences. Identifying vital aspects or concerns helps in prioritizing and addressing the most important issues. Visualizing a plan and process helps in creating a clear roadmap for achieving customer success.

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5.

The menu is often the major selling point of a special event.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The menu is not always the major selling point of a special event. While the food and drinks offered at an event can be important, other factors such as the theme, entertainment, and overall experience can also play a significant role in attracting attendees. Therefore, it is not accurate to say that the menu is always the main selling point.

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6.

The event manager is not the only person that will be evaluating the special event and the catering.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement is true because there are likely to be multiple individuals involved in evaluating the special event and the catering. This could include the event organizer, clients or guests attending the event, and possibly other stakeholders such as sponsors or partners. Each person may have their own perspective and criteria for evaluating the event and catering, which makes it important to consider multiple viewpoints in order to understand the overall success and areas for improvement.

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7.

Special events can consist of almost anything, a popular idea is to combine an event with a meal.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Special events often involve combining an event with a meal. This is a popular idea because it allows people to come together, socialize, and enjoy a shared experience while also enjoying a delicious meal. Combining an event with a meal can enhance the overall experience and create a memorable occasion for the attendees. Whether it is a wedding, birthday party, conference, or any other special event, incorporating a meal can add a special touch and make the event more enjoyable for everyone involved.

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8.

It is important that the event manager is aware of the legislation because an infraction of one of these laws can result in legal or possibly criminal action.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement is true because being aware of legislation is crucial for an event manager. This is because events often involve various legal requirements and regulations that must be followed. Failure to comply with these laws can lead to legal consequences, such as fines or even criminal charges. Therefore, it is essential for an event manager to have a good understanding of the legislation to ensure that the event is organized and executed within the legal framework.

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9.

The first planning consideration is that of alcohol and beverages.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement is false because the first planning consideration is not specifically about alcohol and beverages. It implies that there are other planning considerations that should be addressed before alcohol and beverages are considered.

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Wedding Planner And Events Management - Qp11

The role of the event manager, in catering, food and beverage services is two-fold. (Select two)

The ability to meet customer / client needs is both an art and a science.

Preparatory planning for catering has three areas of concern which includes resource and budget limitations, establish a planning time line, and consider the food and drinks to be served.

The following are some of the personal traits that help in developing a picture of customer needs. (Select three)

The menu is often the major selling point of a special event.

The event manager is not the only person that will be evaluating the special event and the catering.

Special events can consist of almost anything, a popular idea is to combine an event with a meal.

It is important that the event manager is aware of the legislation because an infraction of one of these laws can result in legal or possibly criminal action.

The first planning consideration is that of alcohol and beverages.