1.
Organization charts help establish lines of communication and procedures without depicting rigid systems.
Correct Answer
A. True
Explanation
Organization charts are visual representations of the structure of an organization, including the relationships between different positions and departments. They help establish clear lines of communication and define procedures within the organization. However, organization charts do not necessarily depict rigid systems. They provide a framework for communication and procedures, but they can still allow for flexibility and adaptability within the organization. Therefore, the statement is true.
2.
_____ planning addresses the organization’s overall goals for the long term, and deals with formulating strategies for handling problems.
Correct Answer
D. Strategic
Explanation
Strategic planning is the process of setting long-term goals and formulating strategies to achieve them. It involves analyzing the organization's current situation, identifying potential issues or challenges, and developing plans to address them. This type of planning focuses on the big picture and helps the organization align its resources and actions with its long-term objectives. It is different from other types of planning, such as operational or observational planning, which may focus on shorter-term goals or specific aspects of the organization's operations.
3.
The span of control is the same for everyone.
Correct Answer
B. False
Explanation
The statement "The span of control is the same for everyone" is false. The span of control refers to the number of subordinates that a manager or supervisor can effectively oversee. It varies depending on factors such as the complexity of the tasks, the level of autonomy given to subordinates, and the manager's skills and experience. Different individuals have different capacities for managing and supervising others, so the span of control can vary from person to person.
4.
The number of subordinates who report directly to a specific manager is called
Correct Answer
B. Span of control.
Explanation
Span of control refers to the number of subordinates that report directly to a specific manager. It is a term used in organizational management to describe the hierarchical structure and distribution of authority within an organization. A manager's span of control can vary depending on factors such as the size of the organization, the complexity of tasks, and the level of autonomy given to subordinates. Therefore, the correct answer is span of control.
5.
Managers who can justify their budget requests are more likely to be successful in appropriating funds for their program’s projects and activities.
Correct Answer
A. True
Explanation
Managers who are able to provide a valid justification for their budget requests are more likely to be successful in obtaining funds for their program's projects and activities. This is because a well-justified budget request demonstrates that the manager has thoroughly considered the needs and potential benefits of the proposed projects. It also shows that the manager is capable of effectively managing and allocating resources. As a result, decision-makers are more likely to trust the manager's judgment and approve the requested funds.
6.
A performance appraisal is
Correct Answer
C. A formal method of providing feedback to an employee.
Explanation
A performance appraisal is a formal method of providing feedback to an employee. It is a structured process where a supervisor or manager evaluates an employee's job performance, provides constructive criticism, and discusses areas of improvement. The purpose of a performance appraisal is to assess an employee's strengths and weaknesses, set goals for future performance, and provide guidance for professional development. It is not designed to influence the employee in a negative manner, determine training needs informally, or define future performance and professional goals rarely.
7.
A plan that coordinates a set of limited-scope activities around a single program is
Correct Answer
B. Project management.
Explanation
Project management is the correct answer because it involves coordinating a set of limited-scope activities around a single program. Project management involves planning, organizing, and controlling resources to achieve specific goals and objectives within a specified time frame. It includes activities such as defining project scope, creating a project schedule, assigning tasks to team members, monitoring progress, and ensuring that the project is completed successfully. An operating budget, on the other hand, is a financial plan that outlines the expected revenues and expenses for a specific period. A critical path refers to the sequence of activities that determines the shortest time in which a project can be completed.
8.
Strategic plans guide the development of operational plans.
Correct Answer
A. True
Explanation
Strategic plans provide the overall direction and goals for an organization, while operational plans outline the specific actions and tasks required to achieve those goals. Therefore, strategic plans do guide the development of operational plans.
9.
Data are unanalyzed facts and figures and are more useful than information.
Correct Answer
B. False
Explanation
Data are unanalyzed facts and figures, while information is data that has been processed and analyzed, making it more useful and meaningful. Therefore, the statement that data are more useful than information is incorrect. Information provides context, insights, and understanding, allowing for better decision-making and problem-solving.
10.
Which of the following is not a good method to obtain peak performance from employees?
Correct Answer
B. Tell employees only what they need to know to complete their jobs.
Explanation
Telling employees only what they need to know to complete their jobs is not a good method to obtain peak performance from employees because it limits their understanding of the bigger picture and restricts their ability to contribute beyond their specific tasks. In order to achieve peak performance, employees should be involved in the visioning process, have high standards set for them, and be placed in roles that align with their skills and abilities.
11.
The performance appraisal interview is a good time for reviewing and changing both organizational and personal goals.
Correct Answer
A. True
Explanation
The performance appraisal interview provides an opportunity for both the employee and the manager to review and discuss the goals set for the organization as well as individual goals. This allows for a comprehensive assessment of whether the goals are still relevant and achievable, and provides an opportunity to make any necessary adjustments or changes. By reviewing and changing goals during the performance appraisal interview, both the organization and the individual can ensure that they are aligned and working towards the same objectives.
12.
_____ is the process of achieving organizational goals through planning, organizing, leading, and controlling.
Correct Answer
A. Management
Explanation
Management is the process of achieving organizational goals through planning, organizing, leading, and controlling. This involves setting objectives, creating strategies to achieve them, organizing resources and tasks, guiding and motivating employees, and monitoring progress to ensure goals are met. Management is crucial for the success of any organization as it helps to coordinate and utilize resources effectively, make informed decisions, and ensure that all activities are aligned with the overall goals and objectives of the organization.
13.
Manager P.T. is measuring performance, comparing performance against standards, and initiating corrective action.
Correct Answer
D. Controlling
Explanation
The given correct answer is "controlling". Controlling involves measuring performance, comparing it against standards, and taking corrective action. This process helps managers ensure that goals are being achieved and that any deviations from the plan are addressed appropriately.
14.
_____ is designed to ensure and increase equal employment opportunities for groups of individuals protected by federal laws and regulations.
Correct Answer
A. Affirmative action
Explanation
Affirmative action is a policy or program that is designed to promote equal employment opportunities for individuals who belong to protected groups as defined by federal laws and regulations. It aims to address historical disadvantages and discrimination by actively promoting diversity and inclusion in the workplace. Affirmative action measures may include recruitment and hiring practices that give preference to underrepresented groups, setting diversity goals, and implementing targeted outreach and training programs. The goal is to create a level playing field and ensure equal opportunities for all individuals, regardless of their race, gender, disability, or other protected characteristics.
15.
Budgeting is closely linked to
Correct Answer
D. Planning and controlling.
Explanation
Budgeting is closely linked to planning and controlling because it involves the process of setting financial goals and objectives (planning) and then monitoring and adjusting the actual financial performance against those goals (controlling). By creating a budget, an organization can plan how it will allocate its resources and expenses, and then control its spending and financial activities to ensure that it stays within the planned budget. This allows for effective financial management and helps in achieving the desired financial outcomes.
16.
To be useful, information must be
Correct Answer
D. All of the above
Explanation
To be useful, information must meet several criteria. First, it must be accurate, meaning that it is true and free from errors or distortions. Second, it must be complete, providing all the necessary details and not leaving any gaps. Third, it must be relevant, meaning that it is directly related to the topic or issue at hand. Finally, it must be timely, being available when needed and up-to-date. Therefore, all of the options listed - accurate, complete, relevant, and timely - are necessary for information to be useful.
17.
The planning process includes the early step of
Correct Answer
D. Establishing objectives from which plans emanate.
Explanation
The planning process involves setting objectives that will guide the development of plans. Objectives provide a clear direction and purpose for the plans that will be created. By establishing objectives, organizations can align their plans with their overall goals and ensure that their actions are focused on achieving desired outcomes. This early step in the planning process helps to provide a framework and context for the subsequent planning activities.
18.
Job descriptions serve as a basis for all of the following except
Correct Answer
C. Deciding on the span of control.
Explanation
Job descriptions serve as a basis for setting wages and salaries, conducting a performance appraisal, and rating and classifying jobs. However, they do not directly determine the span of control, which refers to the number of employees that a manager supervises. The span of control is typically determined by the organization's structure and management philosophy, rather than individual job descriptions.
19.
An organizational chart is
Correct Answer
C. Depicted as a web for non-hierarchical organizations.
Explanation
The correct answer is "depicted as a web for non-hierarchical organizations." An organizational chart is a visual representation of the structure and hierarchy within an organization. In a non-hierarchical organization, there is no clear chain of command or levels of authority, so the organizational chart is depicted as a web, showing the interconnectedness and collaboration among team members. This type of chart allows for more flexibility and shared decision-making within the organization.
20.
All of the following are part of the organizing function of management except
Correct Answer
C. Critical paths.
Explanation
The organizing function of management involves activities such as developing job descriptions, creating organization charts, and delegating tasks and responsibilities. These activities help to establish the structure and division of work within an organization. However, critical paths are not directly related to the organizing function of management. Critical paths are a project management tool used to identify the sequence of activities that must be completed in order to successfully complete a project on time. Therefore, critical paths are not part of the organizing function of management.