Assistant Property Manager Assessment Test
Do you wish to be an assistant property manager? Take this property manager assessment test to see your level of knowledge about this field. How good is your knowledge of managing properties? Here, in this quiz, we have got a few questions about property management. If you are familiar with this topic, this is a perfect quiz for your practice as well as knowledge enhancement. All the best! Do not forget to share the quiz with other aspirants or wish to practice.
- 1.
If a tenant is unconscious in the common area of the building, what should be done?
- A.
Check on them and call 911.
- B.
See if they need CPR and begin administering it.
- C.
Move the tenant to a back office, then call 911.
- D.
Move the tenant to a back office, administer CPR and then call 911.
Correct Answer
A. Check on them and call 911.Explanation
In the given scenario, the most appropriate action to take if a tenant is unconscious in the common area of the building is to check on them and call 911. This is the correct answer because the priority should be to ensure the person's safety by calling for professional medical help. Moving the tenant to a back office or administering CPR should only be done if the person's condition requires immediate intervention and if the individual performing these actions is trained to do so. However, the first and most crucial step is to contact emergency services for prompt medical assistance.Rate this question:
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- 2.
If a month-to-month tenant resides in the property for a period of more than 1 year, then the landlord must give the tenant:
- A.
60-day notice of termination
- B.
30-day notice of termination
- C.
45-day notice of termination
- D.
120-day notice of termination
Correct Answer
A. 60-day notice of terminationExplanation
A month-to-month tenant is someone who rents a property on a monthly basis without a fixed-term lease agreement. In this scenario, if the tenant has been residing in the property for more than 1 year, the landlord must give them a 60-day notice of termination. This means that the landlord must inform the tenant 60 days in advance before terminating the tenancy agreement. This allows the tenant sufficient time to find alternative housing arrangements and make necessary arrangements for moving out.Rate this question:
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- 3.
Which of the following is not an acceptable parameter for qualifying a tenant?
- A.
Parents with children
- B.
Religious beliefs
- C.
An individual with a physical disability
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
The question asks for a parameter that is not acceptable for qualifying a tenant. The options include parents with children, religious beliefs, and an individual with a physical disability. These options are all examples of protected characteristics that should not be used to discriminate against potential tenants. It is important to treat all individuals fairly and equally when considering them as tenants, regardless of their parental status, religious beliefs, or physical disabilities.Rate this question:
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- 4.
How much written-notice do you have to give a tenant before entering their unit for a non-emergency?
- A.
48 hours
- B.
72 hours
- C.
24 hours
- D.
No notice
Correct Answer
C. 24 hoursExplanation
In most jurisdictions, landlords are required to provide a written notice of at least 24 hours before entering a tenant's unit for non-emergency purposes. This notice allows the tenant to prepare for the entry and ensures their privacy and security. It also gives them enough time to address any concerns or make necessary arrangements. Providing a 24-hour notice is a common practice to maintain a respectful and professional relationship between landlords and tenants.Rate this question:
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- 5.
Once a collections case has started, what documents are required?
- A.
Copy of judgment
- B.
Rental application
- C.
Itemization of security deposit
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All of the above documents are required once a collections case has started. A copy of the judgment is necessary to prove that a legal judgment has been made against the debtor. The rental application is needed to establish the terms and conditions of the rental agreement. An itemization of the security deposit is required to show the amount that was paid and any deductions made. Therefore, all of these documents are necessary in a collections case.Rate this question:
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- 6.
What is Megan's Law?
- A.
Law to disclose if there is a convicted arsonist living in the immediate area of the property
- B.
Law to disclose if there is a convicted sex offender living in the immediate area of the property
- C.
Law to disclose if there is a convicted drug offender living in the immediate area of the property
- D.
None of the above
Correct Answer
B. Law to disclose if there is a convicted sex offender living in the immediate area of the propertyExplanation
Megan's Law is a law that requires the disclosure of information about convicted sex offenders living in the immediate area of a property. It is designed to inform and protect communities by providing access to information about individuals who have been convicted of sex offenses. This allows residents to be aware of potential risks and take necessary precautions to ensure their safety.Rate this question:
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- 7.
A tenant is playing a stereo too loud and bothering other tenants. What would you do?
- A.
Give the tenant a Nuisance Notice.
- B.
Go to the unit and politely ask them to turn it down; if they are a repeat offender, write a noise/lease violation.
- C.
Call the police and report a noise disturbance.
- D.
Both A & B
Correct Answer
D. Both A & BExplanation
Both options A and B are correct because they both involve addressing the issue of the tenant playing a stereo too loud and bothering other tenants. Option A suggests giving the tenant a Nuisance Notice, which is a formal written warning notifying them of their behavior. Option B suggests going to the unit and politely asking them to turn it down, and if they are a repeat offender, writing a noise/lease violation. Both options aim to resolve the issue and ensure that the tenant is aware of the disturbance they are causing.Rate this question:
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- 8.
Effective January 1, 2004, owners and managers giving security deposit refunds are required to provide:
- A.
The waiver for the initial inspection
- B.
"Non-refundable" statement of deposit
- C.
Receipts showing the charges incurred to repair or clean the apartment if the total amount is $125.00 or more
- D.
Only the itemized breakdown of the charges and no invoices and receipts
Correct Answer
C. Receipts showing the charges incurred to repair or clean the apartment if the total amount is $125.00 or moreExplanation
Owners and managers are required to provide receipts showing the charges incurred to repair or clean the apartment if the total amount is $125.00 or more. This means that if the cost of repairs or cleaning exceeds $125.00, the owner or manager must provide receipts as proof of the charges. This ensures transparency and accountability in the refund process for security deposits.Rate this question:
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- 9.
When leasing to a prospective tenant, when do Fair Housing guidelines have to be followed?
- A.
Most of the time
- B.
None of the time
- C.
All of the time
- D.
They are followed on a case-by-case basis.
Correct Answer
C. All of the timeExplanation
Fair Housing guidelines have to be followed all of the time when leasing to a prospective tenant. These guidelines prohibit discrimination based on race, color, religion, sex, national origin, familial status, or disability. It is illegal to deny housing or treat someone differently based on these protected characteristics. Therefore, landlords must adhere to Fair Housing guidelines consistently and cannot selectively choose when to follow them.Rate this question:
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- 10.
Calculate the prorated rent given the following information (please round up): Move-in date: November 15 Rent Amount: $875
- A.
$423
- B.
$438
- C.
$467
- D.
$452
Correct Answer
C. $467Explanation
Given the move-in date of November 15 and a monthly rent amount of $875, the prorated rent for the month, rounded up to the nearest dollar, would be $467.Rate this question:
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- 11.
Legally, what charges can be included in calculating a 3-day pay or quit charge?
- A.
Rent only
- B.
Rent and late fees only
- C.
Rent, late fees, and NSF fees
- D.
Rent and NSF fees only
Correct Answer
A. Rent onlyExplanation
The correct answer is "Rent only" because when calculating a 3-day pay or quit charge, only the amount of rent owed can be included. Late fees and NSF fees cannot be included in this calculation as they are separate charges and cannot be used as grounds for eviction.Rate this question:
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- 12.
What item is considered a Capital Improvement per GAAP Standards?
- A.
Landscape service
- B.
Parking lot repair
- C.
Carpet cleaning
- D.
Roof replacement
Correct Answer
D. Roof replacementExplanation
A roof replacement is considered a capital improvement per GAAP (Generally Accepted Accounting Principles) standards because it involves a significant expenditure that extends the useful life of the building. Capital improvements are generally treated as long-term assets on the balance sheet and depreciated over their useful life, rather than being expensed immediately. The other options, such as landscape service, parking lot repair, and carpet cleaning, are typically considered routine maintenance expenses and would be expensed in the period incurred.Rate this question:
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- 13.
If a tenant cannot be personally served at the residence or usual place of business, the notice:
- A.
May be left with a person of suitable age and discretion and an extra copy mailed the same day.
- B.
May be posted and an extra copy mailed the same day if it is posted by regular mail with the date postmarked properly.
- C.
May be served by mailing only.
- D.
Both "A" and "B"
Correct Answer
D. Both "A" and "B"Explanation
If a tenant cannot be personally served at their residence or usual place of business, the notice can be left with a person of suitable age and discretion and an extra copy mailed the same day. Additionally, the notice can also be posted and an extra copy mailed the same day, as long as it is posted by regular mail with the date postmarked properly. Therefore, both options "A" and "B" are correct.Rate this question:
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- 14.
If you waive the "no pet" policy for a disabled tenant, you may be required to waive it for a non-disabled tenant in the interest of fairness.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
If you waive the "no pet" policy for a disabled tenant, you are not necessarily required to waive it for a non-disabled tenant in the interest of fairness. The "no pet" policy can be waived for disabled tenants as a reasonable accommodation under the Fair Housing Act, which does not automatically extend the same accommodation to non-disabled tenants. The decision to waive the policy for a non-disabled tenant would depend on other factors such as the specific circumstances and policies of the landlord.Rate this question:
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- 15.
What does the term "curb appeal" mean?
- A.
Maintaining the curb of the property so that it looks pristine.
- B.
The curb is at the correct height for all to step up.
- C.
The entire property is maintained well and looks attractive to prospective tenants.
- D.
The curb is clean and freshly painted.
Correct Answer
C. The entire property is maintained well and looks attractive to prospective tenants.Explanation
"Curb appeal" refers to the overall attractiveness and appeal of a property from the curb or street view. It means that the property is well-maintained and visually appealing, which can attract potential tenants or buyers. This includes factors such as the condition of the landscaping, exterior paint, cleanliness, and overall appearance of the property.Rate this question:
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- 16.
What is a 3-day pay or quit?
- A.
An invoice notifying a tenant that the rent is due in 3 days
- B.
A legal notice that rent must be paid within 3 days
- C.
A 3-day extension that rent is due
- D.
A tenant's 3-day notice to vacate
Correct Answer
B. A legal notice that rent must be paid within 3 daysExplanation
A 3-day pay or quit is a legal notice that is given to a tenant, informing them that their rent is due and must be paid within 3 days. This notice serves as a warning that if the rent is not paid within the specified time frame, the tenant may face eviction proceedings. It is a way for landlords to enforce timely payment of rent and ensure that tenants fulfill their financial obligations.Rate this question:
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- 17.
Which of these is not a recommended security measure?
- A.
Mounting hinges on the insides of doors
- B.
Numbering apartment keys
- C.
Peepholdes with a wide-angle view
- D.
Motion sensor-activated lighting
Correct Answer
B. Numbering apartment keysExplanation
Numbering apartment keys is not a recommended security measure because it can make it easier for unauthorized individuals to gain access to the apartments. If the keys are numbered, it becomes easier for someone to find or duplicate the corresponding key, increasing the risk of break-ins or unauthorized entry. It is generally advised to avoid numbering keys and instead rely on other security measures such as secure locks, access control systems, and surveillance cameras to ensure the safety of the apartments.Rate this question:
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- 18.
According to California State Law, and assuming a Security Deposit is owed to a tenant, how many days after move-out must a tenant be reimbursed for their security deposit?
- A.
21 days
- B.
28 days
- C.
14 days
- D.
10 days
Correct Answer
A. 21 daysExplanation
According to California State Law, a tenant must be reimbursed for their security deposit within 21 days after move-out. This timeframe allows the landlord enough time to assess any damages and deduct the necessary costs before returning the remaining deposit amount to the tenant.Rate this question:
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- 19.
How does tracking your traffic statistics help you in evaluating the success of your marketing plans and procedures?
- A.
By measuring the effectiveness of the Leasing Consultants
- B.
By enabling us to determine the cost per rental
- C.
By helping us monitor which types of media are read by our target market
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Tracking traffic statistics helps in evaluating the success of marketing plans and procedures because it allows measuring the effectiveness of the Leasing Consultants. By tracking traffic statistics, it becomes possible to determine the cost per rental, which helps in understanding the efficiency and profitability of marketing efforts. Additionally, tracking traffic statistics helps in monitoring which types of media are read by the target market, enabling marketers to make informed decisions about where to allocate resources for maximum impact.Rate this question:
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- 20.
If the Police Department comes to the office or to the manager's unit inquiring about a tenant who was just in an accident and requests to enter the tenant's unit, what would you do?
- A.
Give them the key and allow them to enter the unit.
- B.
Go with the police to the unit.
- C.
Call your supervisor; police can only enter with a valid subpoena.
- D.
None of the above.
Correct Answer
C. Call your supervisor; police can only enter with a valid subpoena.Explanation
In this scenario, the correct answer is to call your supervisor because the police can only enter the tenant's unit with a valid subpoena. It is important to follow proper procedures and protocols when dealing with law enforcement requests to ensure that the tenant's rights are protected. By contacting your supervisor, you can seek guidance on how to handle the situation appropriately and ensure that the police have the necessary legal authorization to enter the unit.Rate this question:
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- 21.
Which is the industry standard for a tenant to give a Notice to Vacate?
- A.
3 days
- B.
No notice
- C.
30 days
- D.
45 days
Correct Answer
C. 30 daysExplanation
The industry standard for a tenant to give a Notice to Vacate is typically 30 days. This allows the landlord or property management company enough time to find a new tenant and make any necessary arrangements for the vacated property. Giving a 30-day notice also helps ensure that the tenant fulfills their contractual obligations and avoids any potential penalties or legal issues.Rate this question:
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- 22.
In setting the rental market rate levels, which of the following would not matter to know?
- A.
Absorption rate
- B.
Local demographics
- C.
Labor pool
- D.
Competitive market rent levels
Correct Answer
C. Labor poolExplanation
The labor pool would not matter in setting the rental market rate levels because it refers to the availability and skills of workers in a specific area, which is not directly related to determining rental rates. Factors such as absorption rate, local demographics, and competitive market rent levels are more relevant in understanding the demand and supply dynamics of the rental market, and thus have a greater influence on setting rental rates.Rate this question:
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- 23.
A family will be moving into their new apartment home, and with the information given below, who will not need to sign the lease?
- A.
Grandmother, age 65
- B.
Mother, age 40
- C.
Daughter, age 18
- D.
Son, age 16
Correct Answer
D. Son, age 16Explanation
The son, age 16, will not need to sign the lease because in most jurisdictions, individuals under the age of 18 are considered minors and are not legally able to enter into contracts such as a lease agreement. Therefore, the son does not have the legal capacity to sign the lease.Rate this question:
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- 24.
If a staircase is deemed "unsafe," and a tenant needs to temporarily enter their unit via the staircase, you could allow them access for:
- A.
For 15 minutes only
- B.
Never
- C.
For 30 minutes only
- D.
For 1 hour only
Correct Answer
B. NeverExplanation
If a staircase is deemed "unsafe," it means that it poses a risk or danger to anyone using it. Allowing a tenant to temporarily enter their unit via the unsafe staircase would put them at risk of injury or harm. Therefore, the correct answer is to never allow them access through the unsafe staircase.Rate this question:
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- 25.
What is generally not covered under an owner's insurance policy?
- A.
Contents of residents' units
- B.
Injuries to vendors and their subcontractors visiting the property
- C.
Damage to the furniture in the property's common areas
- D.
None of the above
Correct Answer
A. Contents of residents' unitsExplanation
Contents of residents' units are generally not covered under an owner's insurance policy. This means that if there is any damage or loss to the personal belongings or possessions of the residents living in the property, the owner's insurance policy will not provide coverage for it. The insurance coverage typically applies to the property itself and common areas, but not to the individual contents of the residents' units.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Apr 23, 2024Quiz Edited by
ProProfs Editorial Team -
Mar 17, 2014Quiz Created by
Ihamilton
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