A Trivia Quiz On Oakley Product And Sales Techniques!
Below is a trivia quiz on Oakley Product And Sales Techniques. Oakley has a range of products that set it up as a market giant in Italy. Do you know their products and the techniques you should follow when it comes to working in the organization? How about you take this quiz and get to see how well much you know about the company you work for?
- 1.
What is an acceptable amount of time that can pass before greeting a customer?
- A.
5 minutes
- B.
30 seconds
- C.
15 minutes
- D.
There is no limit
Correct Answer
B. 30 secondsExplanation
An acceptable amount of time that can pass before greeting a customer is 30 seconds. This ensures that the customer feels acknowledged and attended to promptly, without having to wait too long. Greeting a customer within this timeframe demonstrates good customer service and shows respect for their time and presence.Rate this question:
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- 2.
Where should associates stand on the sales floor?
- A.
At the cash wrap waiting to ring up customers
- B.
Behind a case or clothing rack so customers don’t see them when they walk in
- C.
On the sales floor available to assist customers
- D.
Nowhere on the sales floor. This is less intimidating and allows more room for customers
Correct Answer
C. On the sales floor available to assist customersExplanation
Associates should stand on the sales floor available to assist customers. This ensures that they are easily accessible to customers who may need help or have questions. Being present on the sales floor also provides a sense of customer service and shows that the associates are ready and willing to assist with any needs.Rate this question:
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- 3.
What is the proprietary coating on Oakley lenses that reflects light away from your eyes?
Correct Answer
IridiumExplanation
Iridium acts like a mirror against the sun. It is perfect for any outdoor activities in bright light (baseball, golfing, driving, etc.)Rate this question:
- 4.
What is value-added selling?
- 5.
The best way to establish a customer’s needs is to…
- A.
Ask open-ended questions
- B.
Tell the customer everything about Oakley products
- C.
Let the customer tell you exactly what they want
- D.
Ask many questions as possible
Correct Answer
A. Ask open-ended questionsExplanation
Asking open-ended questions is the best way to establish a customer's needs because it allows them to provide detailed and specific information about their preferences, requirements, and expectations. This helps the salesperson to better understand the customer's needs and tailor their recommendations accordingly. By actively listening to the customer's responses, the salesperson can gather valuable insights and provide personalized solutions that meet the customer's expectations, leading to a higher level of customer satisfaction.Rate this question:
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 17, 2022Quiz Edited by
ProProfs Editorial Team -
Apr 14, 2009Quiz Created by
Amiller
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