1.
Most supervisors would agree that planning is a very important skill. Yet in reality, when the work has to get to the customer, planning never seems to have a very high priority.
Correct Answer
A. True
Explanation
The statement suggests that while supervisors acknowledge the importance of planning, it often takes a backseat when it comes to prioritizing work that needs to be delivered to the customer. This implies that planning is not given a high priority in practice, despite its recognized significance. Therefore, the answer "True" aligns with the given explanation.
2.
What do you focus on first, the goal or the objective?
Correct Answer
A. Goal
Explanation
The correct answer is "Goal" because a goal is the desired outcome or result that an individual or organization wants to achieve. It is the ultimate target that guides the actions and decisions. Objectives, on the other hand, are specific, measurable steps or milestones that are set to achieve the overall goal. Therefore, it is important to focus on the goal first, as it provides the direction and purpose for setting objectives and determining the actions needed to reach the desired outcome.
3.
When setting objectives, they need to be ? (Select Three)
Correct Answer(s)
A. Attainable
C. Measurable
D. Clear
Explanation
When setting objectives, it is important for them to be attainable, measurable, and clear.
Having attainable objectives means that they are realistic and can be achieved within the given resources and constraints. This ensures that the objectives are not too ambitious or impossible to reach.
Measurable objectives allow progress to be tracked and evaluated. By setting specific metrics or criteria, it becomes easier to determine whether the objectives have been met or not.
Clear objectives provide clarity and direction. They should be well-defined and easily understood by all stakeholders involved, ensuring that everyone is on the same page and working towards a common goal.
4.
If we set objectives that cannot possibly be reached, we are wasting time. The rule is to ensure a fair amount of stretch.
Correct Answer
A. True
Explanation
Setting objectives that cannot be reached is indeed a waste of time. If we set unrealistic or unattainable goals, it becomes difficult to motivate ourselves or our team to work towards them. On the other hand, setting objectives that have a fair amount of stretch, meaning they are challenging but still achievable, can inspire and drive us to push ourselves and achieve success. Therefore, it is important to ensure a balance between setting ambitious goals and setting ones that are within reach.
5.
For an object to be measurable it would need to include the following. (Select Three)
Correct Answer(s)
A. Quality
B. Quantity
D. Time
Explanation
To be measurable, an object must possess quality, quantity, and time. Quality refers to the characteristics or attributes of the object that can be observed or evaluated. Quantity refers to the numerical value or amount of the object that can be measured. Time refers to the duration or specific point in time associated with the object, enabling measurement of its change or movement over time. Colour, on the other hand, is not a necessary criterion for measurability as it is a subjective perception and does not have a standardized unit of measurement.
6.
To make sure an objective is clear to everyone you need to follow these rules. (Select Three)
Correct Answer(s)
A. Always use clear and simple language, or writing.
C. Communicate both in writing and verbally, if you can.
D. Clarify and confirm understanding.
Explanation
The three selected rules ensure that an objective is clear to everyone. By using clear and simple language, or writing, the objective becomes easier to understand. Communicating both in writing and verbally helps to reach a wider audience and cater to different learning styles. Clarifying and confirming understanding ensures that everyone is on the same page and reduces any potential confusion or misunderstandings.
7.
It is not the supervisor's responsibility to put a plan into effect.
Correct Answer
B. False
Explanation
The statement is false because it is indeed the supervisor's responsibility to put a plan into effect. Supervisors are responsible for overseeing the implementation of plans and ensuring that they are executed properly. They are in charge of delegating tasks, providing guidance and support to their team members, and monitoring progress to ensure that the plan is being carried out effectively. Therefore, the supervisor plays a crucial role in putting a plan into action.