1.
The ADP did not read the headers for Coverage Gap and Catastrophic Coverage. How does QM score number 24?
Correct Answer
C. Yes and the ADP should be coached
Explanation
Check 2nd bullet under number 24: When reading the Coverage Gap and the Catastrophic Coverage benefits the verbiage must be read verbatim. If the ADP/BA does not read the headers for Coverage Gap and Catastrophic Coverage, this should be coached
2.
The ADP must read additional benefits from the Full Summary of Benefits on a HMO-POS plan. What are those benefits?
Correct Answer(s)
B. Inpatient Hospital Care/Hospital Stays
C. Primary Care pHysician
E. pHysician Specialist Services
H. Ambulance Services
3.
The ADP read the information for Home Health Care in the Brief Summary of benefits and read it incorrectly. The ADP did not correct himself. How would QM score number 26?
Correct Answer
C. Minor, If the ADP/BA reads a non-required benefit, it must be read accurately.
Explanation
The correct answer is "Minor, If the ADP/BA reads a non-required benefit, it must be read accurately." This is because even though Home Health Care is a non-required benefit, it still needs to be read accurately by the ADP. The fact that the ADP read it incorrectly and did not correct themselves indicates a minor issue in their performance.
4.
If the ADP read the entire portion from the HMO-POS section, would QM score them down?
Correct Answer
C. No. As long as long as they read them all accurately.
Explanation
If the ADP reads the entire POS section and reads everything correctly, the QM should score 25 as a Yes. If the ADP reads the entire POS section and reads a benefit that is outside the specified four benefits incorrectly, QM will score 26 as a Minor
5.
The ADP did not read the Part B Premium statement in the PDP Summary of Benefits. How would number 13 be scored?
Correct Answer
C. N/A
Explanation
Since the ADP did not read the Part B Premium statement in the PDP Summary of Benefits, it means that the ADP did not have any information or response to provide for number 13. Therefore, the answer for number 13 would be marked as N/A, indicating that it is not applicable in this case.
6.
Out of the 16 line items in the Benefits section, how many can be scored as a Major?
Correct Answer
B. One
Explanation
Only number 11 could be Majored. The remaining line items would only be scored as a Minor if marking down.
7.
What additional benefits must be read if the customer resides in a nursing home?
Correct Answer
C. Long Term Care pHarmacy Drug Tiers
Explanation
If the customer resides in a nursing home, they must consider the additional benefits of Long Term Care Pharmacy Drug Tiers. This is because nursing home residents often require specialized medications and pharmacy services that are tailored to their long-term care needs. Long Term Care Pharmacy Drug Tiers provide coverage for medications specifically designed for long-term care patients, ensuring that the customer receives the necessary pharmaceutical support while residing in the nursing home.
8.
If the drug deductible is $0, the BA/ADP does not have to read it to the customer during the benefits section.
Correct Answer
B. False
Explanation
All deductibles must be read during the benefits section regardless of the dollar amount.
9.
If there is a "No" in a copay field, then that drug tier does not need to be read.
Correct Answer
A. True
Explanation
The statement is explaining that if there is a "No" in a copay field, then there is no need to read that drug tier. This implies that if the copay field is marked as "No," it indicates that there is no copay required for that particular drug tier. Therefore, it is true that if there is a "No" in a copay field, the drug tier does not need to be read.
10.
When there is additional coverage in the Coverage Gap, do those tiers need to be read?
Correct Answer
A. Yes, they must always be read
Explanation
The additional coverage in the Coverage Gap must always be read. This means that even if the tiers are the same as the Initial Coverage tiers, they still need to be read.
11.
Here is the verbiage for Catastrophic Coverage:Catastrophic CoverageAfter your yearly out-of-pocket drug costs reach $4,550, you pay the greater of:-5% coinsurance, or- $2.55 copay for generic (including brand drugs treated as generic) and a $6.35 copay for all other drugs.The BA/ADP did not read (including brand drugs treated as generic). How should QM score number 24?
Correct Answer
A. Yes
Explanation
The information in parenthesis is not required to be read.
12.
Ambulance benefits are shown in the SSC as:In-Network40% of the cost for Medicare-covered ambulance benefits$125 copay for Medicare-covered ambulance benefitsThe ADP only read "40% of the cost for ambulance benefits". How should QM score number 19?
Correct Answer
C. Minor, because the ADP was required to read both lines
Explanation
The ADP would be marked Minor because the copay amounts are for air and ground.
13.
Number 17, Inpatient Hospital CareIn-NetworkNo limit to the number of days covered by the plan each hospital stay.For Medicare-covered hospital stays:- Days 1 - 10: $150 copay per day- Days 11 - 90: $0 copay per day$0 copay for each additional non-Medicare-covered hospital day.Except in an emergency, your doctor must tell the plan that you are going to be admitted to the hospital.ADP read:In-NetworkNo limit to the number of days covered by the plan each hospital stay.- Days 1 - 10: $150 copay per stay- Days 11 - and beyond there is no copay$0 copay for each additional non-Medicare-covered hospital day.Except in an emergency, your doctor must tell the plan that you are going to be admitted to the hospital.Select the correct answer on how this should be scored:
Correct Answer
D. Minor because the ADP said 'Days 1 - 10: $150 copay per stay' instead of '- Days 1 - 10: $150 copay per day'
Explanation
Minor, because the ADP incorrectly stated 'Days 1 - 10: $150 copay per stay' instead of the correct statement '- Days 1 - 10: $150 copay per day'. The ADP omitted the word 'day' in the statement, which could potentially cause confusion for the reader. However, this error does not significantly impact the overall understanding of the information provided.
14.
The headers for each benefit must be read prior to reading the benefit.
Correct Answer
B. False
Explanation
As long as there is a clear indication as to what the benefit pertains to, the headers do not need to be read. The only exception is Coverage Gap and Catastrophic Coverage. If those headers are not read, QM will coach the BA/ADP.
15.
Number 20, Emergency Care:In-Network$50 copay for Medicare-covered emergency room visitsWorldwide coverage.If you are immediately admitted to the hospital, you pay $0 for the emergency room visit.How should number 20 be scored if the ADP read: $50 copay for Medicare-covered emergency room visitsIf you are admitted to the hospital, you pay $0 for the emergency room visit.
Correct Answer
D. Minor, because the ADP did not say 'immediately'
Explanation
The correct answer is "Minor, because the ADP did not say 'immediately'." This is because the original statement mentioned that if the individual is immediately admitted to the hospital, they would pay $0 for the emergency room visit. However, the ADP did not include the word "immediately" in their statement, which is a minor deviation from the original statement.