1.
Which team looks after the broadcast compression equipment overnight? (For example: Which would you escalate an encoder failure to?)
Correct Answer
E. Engineering
Explanation
The team that looks after the broadcast compression equipment overnight is the Engineering team. They are responsible for handling any issues or failures related to the encoder and ensuring that the broadcast compression equipment is functioning properly during the night shift.
2.
Which team is responsible for configuring new channels on the Sky platform?
Correct Answer
C. Service Integration
Explanation
The team responsible for configuring new channels on the Sky platform is Service Integration.
3.
Which department are responsible for loading new Interactive triggers into the database so that they're ready for scheduling
Correct Answer
A. Platform Control
Explanation
Platform Control is responsible for loading new Interactive triggers into the database so that they're ready for scheduling.
4.
Which company created and maintains many of the broadcast systems, such as the SSR, ESS, and the XSG?
Correct Answer
D. Cisco
Explanation
Cisco is the correct answer because it is a well-known company that has created and maintains many broadcast systems, including the SSR, ESS, and XSG. Cisco is a global leader in networking and technology solutions, and their expertise in developing and supporting broadcast systems makes them a reliable choice for maintaining these systems.
5.
If you encounter an issue on the XSG, which team should you contact first?
Correct Answer
A. DTH Headend Support
Explanation
If you encounter an issue on the XSG (unknown acronym), the team you should contact first is DTH Headend Support. This team specializes in providing support for issues related to the DTH (Direct-to-Home) headend, which is responsible for receiving and transmitting satellite signals for television broadcasting. They are likely to have the expertise and resources to address any problems or concerns you may have with the XSG system.
6.
Which Satellites do Sky uplink their services to from Chilworth/Fairoak?
Correct Answer(s)
B. Astra 2E
C. Astra 2F
Explanation
Astra 2A is no longer used, and 2G is only used by 3rd parties.
7.
What does SSR stand for?
Correct Answer(s)
Stream Server
StreamServer
Stream Server Repository
StreamServer Repository
Explanation
SSR stands for Stream Server. It can also be written as StreamServer. Additionally, SSR can stand for Stream Server Repository, which can also be written as StreamServer Repository.
8.
What does CABHE stand for?
Correct Answer(s)
Conditional Access Broadcast Headend
Conditional Access Broadcast Head End
Explanation
The acronym CABHE stands for Conditional Access Broadcast Headend. It refers to a system or facility that is responsible for managing and controlling the conditional access to broadcast content. This includes the encryption and decryption of signals, ensuring that only authorized users can access the content. The term "Headend" refers to the central location where broadcasting equipment is located and signals are received and distributed. Therefore, the correct answer is Conditional Access Broadcast Headend or Conditional Access Broadcast Head End.
9.
What does IDG stand for?
Correct Answer(s)
Interactive Data Generator
Explanation
IDG stands for Interactive Data Generator. This acronym refers to a tool or software that allows users to create or generate interactive data. It is likely used in various fields such as software development, data analysis, or data visualization, where the ability to generate interactive data is crucial for understanding and presenting information effectively.
10.
ECR inform PCC that they are having issues with their Sports Interactive application. Which of the following systems should PCC check? (Choose 4)
Correct Answer(s)
B. ACP
C. Application Scheduler
E. IStreamer
F. IDG
Explanation
PCC should check the ACP system because it may be causing the issues with the Sports Interactive application. They should also check the Application Scheduler as it could be responsible for any scheduling-related problems. Additionally, PCC should investigate the iStreamer system as it may be involved in the issues. Finally, they should look into the IDG system as it could be impacting the functionality of the Sports Interactive application.
11.
You get an IFIX alert saying 'Space utilization on /home/ssr is 95%' which team should you escalate to?
Correct Answer
A. DTH Headend Support
Explanation
Even though it will probably be Cisco who resolve the issue, all escalations have to go via DTH HE Support
12.
You receive an IFIX alert saying 'Space utilization on /pdssrdbp02/ora is 95%' who should you escalate to?
Correct Answer
C. Broadcast Database Support
Explanation
If you receive an IFIX alert saying 'Space utilization on /pdssrdbp02/ora is 95%', you should escalate the issue to Broadcast Database Support. This team is responsible for managing and supporting the database systems used for broadcasting purposes. Since the alert specifically mentions a database-related issue, it makes sense to escalate it to the team that specializes in database support for broadcasting.
13.
You receive an IFIX alert saying 'Space utilization on /chicabncap04/var is 95%' who should you escalate to?
Correct Answer
D. Entertainment Server Support – Unix
Explanation
If you receive an IFIX alert stating that the space utilization on /chicabncap04/var is 95%, you should escalate the issue to Entertainment Server Support - Unix. This is because the alert is related to the Unix-based entertainment server, and the Unix support team will have the expertise and knowledge to address and resolve the space utilization problem on that specific server.
14.
Which tab should SAMS be set to for general monitoring?
Correct Answer
B. Alarms
Explanation
Alarms allows you to see both services in Error and also those that have had no traffic for a while.
15.
Which log file would be worth checking if you had an issue with Now/Next banners not updating?
Correct Answer
C. EIT logs
Explanation
If there is an issue with Now/Next banners not updating, it would be worth checking the EIT logs. EIT stands for Event Information Table, which contains information about scheduled events and program listings. These logs would provide valuable information about any errors or issues related to the updating of Now/Next banners.
16.
Which log file would be worth checking to see if RTT trigger pulses are being received for a specific channel?
Correct Answer
B. GAS log
Explanation
The GAS log file would be worth checking to see if RTT trigger pulses are being received for a specific channel. This log file likely contains information related to the General Alarm System, which would include any triggers or events related to the RTT (Real-Time Trigger) pulses. By examining the GAS log, one can determine if the RTT trigger pulses are being received for the specific channel of interest.
17.
In SSR_SI_EVENT_SCHED there is 2 columns relating to time: SI_EVENT_DATE_TIME and START_DATE_TIME. If the START_DATE_TIME is incorrect what is the likely affect?
Correct Answer
A. The Now/Next banner will not update at the correct time
Explanation
If the START_DATE_TIME is incorrect, the likely effect would be that the Now/Next banner will not update at the correct time. This means that the information displayed on the Now/Next banner will not be accurate and may not reflect the current or upcoming events as intended.
18.
Which table would you check to see which Sports channel was the 'floating' Sports channel for the day?
Correct Answer
SSR_PUB_REP
PUB_REP
pub rep
SSR_PUB_REP_SERVICE
Pub Rep Service
Pub Rep Table
SSR_PUB_REP table
ssr pub rep
Pub Rep Service
PUB_REP_SERVICE
Explanation
The correct answer options suggest that the table to check for the floating Sports channel for the day could be SSR_PUB_REP, PUB_REP, pub rep, SSR_PUB_REP_SERVICE, Pub Rep Service, Pub Rep Table, SSR_PUB_REP table, ssr pub rep, Pub Rep Service, or PUB_REP_SERVICE. These options indicate that the table name could be any of these variations, and it is necessary to check all of them to find the correct table.
19.
Which of these tools only uses GMT? (Tick all that apply)
Correct Answer(s)
B. Coral
E. Source Channel Controller
Explanation
Coral and Source Channel Controller are the only tools that use GMT.
20.
Which of the following issues would EPG Services normally deal with? (Choose 3)
Correct Answer(s)
A. EPG scheduling changes including schedule creation
B. Info bar (flag) changes
C. 3rd party schedule issues
Explanation
EPG Services would normally deal with EPG scheduling changes including schedule creation, Info bar (flag) changes, and 3rd party schedule issues. These are all related to managing and updating the electronic program guide (EPG) for a television service. EPG scheduling changes involve making adjustments to the program schedule, such as adding or removing shows or changing their time slots. Info bar changes refer to updating the information displayed on the screen during a program, such as flags or notifications. 3rd party schedule issues involve resolving any conflicts or discrepancies with external sources providing program data for the EPG.
21.
Which of the following issues could BSS Support (BAS - Broadcast Application Support) normally deal with? (Tick all that apply)
Correct Answer(s)
A. EPG scheduling changes including schedule creation
B. Info bar (flag) changes
C. 3rd party schedule issues
D. Channel switch on/off scheduling issues
E. CA scheduling issues
Explanation
BSS Support (BAS - Broadcast Application Support) can normally deal with EPG scheduling changes including schedule creation, Info bar (flag) changes, 3rd party schedule issues, Channel switch on/off scheduling issues, and CA scheduling issues. They are responsible for managing and resolving these issues related to the broadcast application support system.
22.
Which parental rating (PAR_RATING) should you schedule if you want an event to ask for a PIN to be displayed at all times regardless of the time of day?
Correct Answer(s)
31
PAR 31
PAR_RATING 31
PAR31
Explanation
The correct answer is 31, PAR 31, PAR_RATING 31, PAR31. This is because all the options mentioned are different ways of representing the same parental rating, which is 31. The question asks for the parental rating that requires a PIN to be displayed at all times, regardless of the time of day.
23.
Free To Air (FTA) and Free To View (FTV) are often confused. Which term means the customer would be able to view the channel with no viewing card inserted in their Sky box?
Correct Answer
A. FTA
Explanation
The term FTA means Free To Air, which implies that the customer would be able to view the channel without the need for a viewing card inserted in their Sky box. On the other hand, FTV stands for Free To View, which may require a viewing card to access certain channels. Therefore, the correct answer is FTA.
24.
What does IPPV stand for?
Correct Answer
Impulse Pay Per View
Impulse PPV
Explanation
IPPV stands for Impulse Pay Per View, which is a service that allows users to pay for and watch specific content on demand. It is also commonly referred to as Impulse PPV.
25.
What does OPPV stand for?
Correct Answer
Order Pay Per View
Order PPV
Explanation
OPPV stands for Order Pay Per View, which is a service that allows viewers to purchase and watch specific events or programs on television by paying a fee for each view. PPV is an abbreviation for Pay Per View, which is essentially the same service. Both options refer to the act of ordering and paying for access to a specific program or event on television.
26.
If a customer books a Pay Per View event by calling the phone number and having the CA product added to their viewing card, what method of booking have they used?
Correct Answer
B. OPPV
Explanation
The customer has used the OPPV (Order Pay Per View) method of booking. They called the phone number and had the CA (Conditional Access) product added to their viewing card, indicating that they ordered the Pay Per View event.
27.
Which Outstream does the EPG go through?
Correct Answer
OS501
OS 501
501
Explanation
The EPG goes through the Outstream called OS501, which can also be written as OS 501 or simply 501.
28.
Outstreams have a numerical ordering which makes them easier to identify. Which of the Outstreams below are 3rd party Outstreams? (Tick all that apply)
Correct Answer(s)
C. OS873
E. OS901
Explanation
The given answer states that OS873 and OS901 are 3rd party Outstreams. This implies that these two Outstreams are not internally generated, but rather obtained from an external source. The other Outstreams listed (OS509, OS123, OS990, and OS509_DR) are not considered 3rd party as they do not meet this criteria.
29.
Outstreams have a numerical ordering which makes them easier to identify. Which of the Outstreams below carry Sky HD services? (Tick all that apply)
Correct Answer
B. OS123
Explanation
Outstreams have a numerical ordering which makes them easier to identify. The correct answer is OS123 because it is an Outstream that carries Sky HD services.
30.
You get reports of a 9 digit number appearing above the Sky Sports logo on Sky Sports 1. What is this number known as?
Correct Answer
D. VCID
Explanation
The 9 digit number appearing above the Sky Sports logo on Sky Sports 1 is known as VCID.
31.
Do you get VCID numbers on Sky Sports channels on the BT Vision or Virgin Media platform?
Correct Answer
A. Yes
Explanation
Yes, you can get VCID numbers on Sky Sports channels on the BT Vision or Virgin Media platform.
32.
Which times below should a 12 rated film prompt for a PIN? (Tick all that apply)
Correct Answer(s)
A. 05:30
B. 06:00
C. 19:00
Explanation
For 12 and 15 rated events a PIN prompt should be present between 05:30 and 20:00
33.
Which times below should an 18 rated film prompt for a PIN? (Tick all that apply)
Correct Answer(s)
A. 05:30
B. 06:00
C. 19:00
D. 21:00
Explanation
For 18 rated events a PIN prompt should be present between 05:30 and 22:00
34.
Which table can you check in the SSR Database to determine if a service has Adsmart enabled on it?
Correct Answer
D. SSR_OUT_STREAM_COMP
Explanation
The easiest way to see if a channel is Adsmart enabled is to look for the SCTE35 listing in the SI_DESCR fild of SSR_OUT_STREAM_COMP
35.
In the Chilworth 3rd Party Passthrough switches you are able to monitor both the main and reserve feeds using displays within IFIX. This is not an available option for the Osterley 3rd Party switches. What tool can we use to monitor both feeds of these services?
Correct Answer
BNCS
Explanation
BNCS stands for Broadcast Network Control System. It is a tool that can be used to monitor both feeds of the services in the Chilworth 3rd Party Passthrough switches and the Osterley 3rd Party switches. It provides a centralized control and monitoring system for broadcast networks, allowing users to monitor and manage multiple feeds simultaneously.
36.
What level should you raise a Spark ticket at for Sky 1 on a black screen for 2 minutes?
Correct Answer
E. None of the above
Explanation
This is a bit of a trick question. PCC should not be raising this particular ticket as a black screen would indicate a probable playout issue, so the ticket and comms should be sent by TX. It would probably be a HPI.
37.
Which team looks after the Broadcast Compression equipment during office hours (for example who would you contact if there was an encoder failure?)
Correct Answer
A. DTH Headend Support
Explanation
DTH Headend Support is the team responsible for handling the Broadcast Compression equipment during office hours. If there is an encoder failure or any issues related to the equipment, contacting the DTH Headend Support team would be the appropriate course of action. They are specifically assigned to provide support and assistance for the Broadcast Compression equipment.
38.
Who manages HPI/MPI incidents on DTH?
Correct Answer
B. Platform Control
Explanation
Platform Control manages HPI/MPI incidents on DTH.
39.
Who manages HPI/MPI incidents on Adsmart?
Correct Answer
B. Platform Control
Explanation
Platform Control manages HPI/MPI incidents on Adsmart.
40.
Who manages HPI/MPI incidents on Vespa/AMS?
Correct Answer
A. CIM
Explanation
CIM (Customer Incident Manager) manages HPI/MPI (High Priority Incident/ Major Problem Incident) incidents on Vespa/AMS (Automated Messaging System). CIM is responsible for coordinating and resolving customer incidents, ensuring timely communication, and driving incident resolution. They work closely with Platform Control to ensure effective incident management and minimize any impact on customers.
41.
Who would manage a HPI/MPI incident affecting iSales?
Correct Answer
A. CIM
Explanation
CIM stands for Customer Incident Manager. In the context of the question, CIM would be responsible for managing a HPI/MPI incident affecting iSales. CIM is the designated individual or team who handles customer incidents and ensures that they are resolved promptly and effectively. They coordinate with various stakeholders, including technical teams, to address the incident and minimize its impact on customers. Therefore, CIM would be the appropriate party to manage such an incident in order to restore normal operations and customer satisfaction.
42.
Which of these tools is capable of sending a Remote Config to an Outstream?
Correct Answer
C. Engineering Control GUI
Explanation
The Engineering Control GUI is capable of sending a Remote Config to an Outstream.
43.
Which of the following Outstreams is used by Sports Interactive?
Correct Answer
A. OS514
Explanation
Sports Interactive uses Outstream OS514.
44.
The floating Pub channel has different programme content to the DTH equivelent?
Correct Answer
B. False
Explanation
It has different commercial content, but the programme parts are the same, albeit with a pint glass trigger.
45.
The Digital controller is responsible for Sky channels on which of the following platforms:
Correct Answer(s)
A. Sky
B. Virgin Media
C. BT Vision
E. Freeview
F. Freesat
Explanation
The digital controller is responsible for managing the Sky channels on various platforms, including Sky, Virgin Media, BT Vision, Freeview, and Freesat. This means that the digital controller ensures that the Sky channels are available and accessible on these platforms for users to watch. The digital controller may also be responsible for managing the content, scheduling, and technical aspects of the Sky channels on these platforms.
46.
SAMS can monitor both Broadcast and Online interactive applications
Correct Answer
B. False
Explanation
It monitors the OLS (Online Server) so can only check Online content
47.
PCC only send HPI texts on incidents which occur before 10pm
Correct Answer
B. False
Explanation
Up to 23:00
48.
Who manages HPI/MPI incidents on Sports Active?
Correct Answer
B. Platform Control
Explanation
Platform Control manages HPI/MPI incidents on Sports Active.
49.
Which of the following Sky+ HD STB types can you see DPL splicing?
Correct Answer(s)
C. DRX890
D. DRX895
Explanation
The Sky+ HD STB types DRX890 and DRX895 can see DPL splicing.
50.
Which Outstream does the DR Software Download PID for SkyQ play out on?
Correct Answer
C. OS503
Explanation
The correct answer is OS503. This suggests that the DR Software Download PID for SkyQ plays out on Outstream 503.