What Is Office Administration Quiz?

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| By Nadiacv

Nadiacv

Community Contributor

Quizzes Created: 1 | Total Attempts: 2,546

Questions: 10 | Attempts: 2,547 | Updated: Mar 21, 2023

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Questions and Answers

1.

Where in the organisation does a receptionsit work
- A.
  
  The filing department
- B.
  
  Accounts department
- C.
  
  At the front desk
- D.
  
  In the store room
Correct Answer
C. At the front desk

Explanation
A receptionist works at the front desk of an organization. This is the area where visitors and clients are greeted, and where phone calls and inquiries are handled. The receptionist is responsible for providing a welcoming and professional first impression of the organization, and for directing visitors to the appropriate person or department. They may also perform administrative tasks such as scheduling appointments, managing mail, and maintaining records. Working at the front desk allows the receptionist to be easily accessible and visible to both internal and external stakeholders.

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2.

What do the initials PA stand for
- A.
  
  Private Assistant
- B.
  
  Personal Assistant
- C.
  
  Personnel Assistant
- D.
  
  People Assistant
Correct Answer
B. Personal Assistant

Explanation
The initials PA stand for Personal Assistant. A personal assistant is someone who provides administrative and organizational support to an individual or a group. They assist with tasks such as managing schedules, arranging appointments, handling correspondence, and organizing travel arrangements. A personal assistant is dedicated to meeting the needs and requirements of their employer, ensuring smooth functioning of their daily activities.

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3.

A modern secretary types on a / an
- A.
  
  Computer
- B.
  
  Typewriter
- C.
  
  Switchboard
- D.
  
  Spreadsheet
Correct Answer
A. Computer

Explanation
A modern secretary types on a computer because it is the most commonly used device for typing and performing various tasks in today's offices. Computers have replaced typewriters as they offer more advanced features, such as word processing software, internet access, and the ability to store and retrieve large amounts of data. Switchboards are used for telephone operations, and spreadsheets are software applications used for organizing and analyzing data.

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4.

The production manager reports directly to which person
- A.
  
  Assistant production manager
- B.
  
  Managing director
- C.
  
  Bottling director
- D.
  
  Finance manager
Correct Answer
B. Managing director

Explanation
The production manager reports directly to the managing director because the managing director is the highest-ranking executive in the company and is responsible for overseeing all operations, including production. The production manager is likely to have a significant role in managing the day-to-day production activities and would need to report directly to the managing director to provide updates, seek guidance, and make important decisions.

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5.

Which is correct
- A.
  
  A modern day secretary needs more skills than in the past
- B.
  
  A modern day secretary needs fewer skills than in the past
- C.
  
  A modern day secretary needs the same skills as in the past
- D.
  
  A modern day secretary does not need shorthand
Correct Answer
A. A modern day secretary needs more skills than in the past

Explanation
A modern-day secretary needs more skills than in the past because technology has advanced and the role of a secretary has evolved. In addition to traditional skills like typing and filing, a modern-day secretary needs to be proficient in computer software, communication tools, and digital organization. They may also be responsible for managing social media accounts, scheduling appointments, and handling online correspondence. The increased reliance on technology and the expansion of job responsibilities require modern-day secretaries to possess a broader range of skills compared to their counterparts in the past.

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6.

A memo is a document which is sent to customers by post.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The given statement is false. A memo is a short written message that is typically used for internal communication within an organization. It is usually sent electronically within the company and is not specifically sent to customers by post.

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7.

A secretary never aranges travel and appointments
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The given statement is "A secretary never arranges travel and appointments." The correct answer is False. This means that the statement is incorrect. Secretaries often have the responsibility of arranging travel and appointments for their employers or colleagues. Therefore, the statement is false as secretaries do arrange travel and appointments.

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8.

The purpose of a shredder is to ___________________________________

Correct Answer
destroy all documents

Explanation
The purpose of a shredder is to destroy all documents. Shredders are designed to securely dispose of sensitive information by cutting paper into small, unreadable pieces. This prevents the possibility of confidential information falling into the wrong hands. By destroying all documents, a shredder ensures that no information can be retrieved from the shredded papers, maintaining the privacy and security of the documents.

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9.

Secretarial staff file documents and invoices.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement suggests that secretarial staff are responsible for filing documents and invoices. This implies that it is a part of their job duties and responsibilities. Therefore, the answer "True" is correct as it aligns with the given statement.

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10.

____________________ can often sign documents for their bosses.

Correct Answer
Secretaries

Explanation
Secretaries can often sign documents for their bosses because they are trusted with administrative tasks and have the authority to act on behalf of their superiors. They are responsible for managing correspondence, scheduling appointments, and handling important paperwork. Therefore, it is common for secretaries to have the ability to sign documents on behalf of their bosses, ensuring efficient workflow and timely completion of tasks.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Jul 12, 2012

Quiz Created by
Nadiacv

What Is Office Administration Quiz?

Where in the organisation does a receptionsit work

What do the initials PA stand for

A modern secretary types on a / an

The production manager reports directly to which person

Which is correct

A memo is a document which is sent to customers by post.

A secretary never aranges travel and appointments

The purpose of a shredder is to ___________________________________

Secretarial staff file documents and invoices.

____________________ can often sign documents for their bosses.