Office Skills- Chapter 4

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| By Sloanca

Sloanca

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Quizzes Created: 18 | Total Attempts: 10,871

Questions: 15 | Attempts: 1,388 | Updated: Mar 21, 2023

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Select T if the statement is true or F if the statement is false. You will have 15 minutes to complete this quiz. Once you have finished, print your certificate and turn it in to your teacher. Good Luck!

Questions and Answers

1.

You and your co-worker can accomplish more through a cooperative teamwork approach when differences are valued.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Cooperative teamwork involves working together in a collaborative and supportive manner, where each individual's unique perspectives and differences are acknowledged and respected. By valuing these differences, team members can bring a variety of skills, ideas, and experiences to the table, leading to enhanced problem-solving, creativity, and productivity. This fosters a positive work environment and strengthens the team's ability to achieve their goals effectively. Therefore, the statement aligns with the concept of cooperative teamwork, making the answer "T" true.

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2.

Any time someone speaks, communication is taking place.
- A.
  
  T
- B.
  
  F
Correct Answer
B. F

Explanation
This statement is false because communication does not necessarily occur every time someone speaks. Communication involves the exchange of information and understanding between two or more parties. Simply speaking does not guarantee that communication is taking place, as it requires the sender and receiver to actively participate in the process of encoding and decoding messages.

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3.

People who are chronic complainers, seldom get to be superviors.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Chronic complainers are individuals who constantly express dissatisfaction or negativity. Such behavior can be disruptive and demoralizing in a team or workplace environment. Supervisors are responsible for managing and leading a team, and they need to maintain a positive and productive atmosphere. Chronic complainers may not be suitable for leadership positions as their negative attitude can hinder team dynamics and affect overall performance. Therefore, it is likely that people who are chronic complainers seldom get to be supervisors.

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2
0
4.

Setting priorities will help you to be more efficient in your work.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Setting priorities helps individuals to be more efficient in their work by allowing them to focus on the most important tasks first. When priorities are established, it becomes easier to allocate time and resources effectively, ensuring that crucial tasks are completed in a timely manner. This prevents individuals from getting overwhelmed or wasting time on less important tasks. By setting priorities, individuals can better manage their workload and increase their productivity.

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5.

If some of your co-workers are difficult people, the best policy is to tell your supervisor about them.
- A.
  
  T
- B.
  
  F
Correct Answer
B. F

Explanation
It is not necessarily the best policy to tell your supervisor about difficult co-workers. It is important to handle interpersonal conflicts professionally and try to resolve them directly with the individuals involved, before escalating the issue to a supervisor. Open and honest communication, active listening, and seeking a resolution through collaboration should be attempted first to maintain a positive work environment.

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6.

If you put your needs above those of someone else, you are being aggressive.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
If you prioritize your own needs over someone else's, it can be seen as an aggressive behavior because you are asserting your own interests without considering or respecting the other person's needs or feelings. This can lead to conflict and tension in relationships, as it disregards the importance of empathy and compromise.

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7.

You will manage more successfully if you keep focused on the disagreement.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Staying focused on the disagreement can lead to better management of the situation. By keeping our attention on the disagreement, we can better understand the different perspectives and find a solution that satisfies all parties involved. This approach allows for effective communication, problem-solving, and ultimately, a more successful resolution.

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8.

Successful women in big business usually wear little makeup and jewelry.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Successful women in big business usually wear little makeup and jewelry because they prioritize professionalism and focus on their work rather than their appearance. They understand that their skills, knowledge, and expertise are what truly matter in a professional setting, and they prefer to project a confident and competent image through their work rather than relying on external adornments. This allows them to be taken more seriously and be seen as equals in a male-dominated industry.

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9.

People who are flexible are willing to accept changes in their schedules or duties without complaining.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
People who are flexible are willing to accept changes in their schedules or duties without complaining. This means that they are adaptable and open to adjustments, understanding that circumstances may require them to alter their plans or take on new responsibilities. They do not resist or protest against these changes, but instead embrace them with a positive attitude. Being flexible is an important quality as it allows individuals to navigate through unexpected situations smoothly and maintain a cooperative and productive environment.

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2
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10.

Going to the holiday office party might give your boss the idea that you aren't serious about work.
- A.
  
  T
- B.
  
  F
Correct Answer
B. F

Explanation
Going to the holiday office party does not necessarily imply that you are not serious about work. Attending such events can be a way to build relationships with colleagues and superiors, show appreciation for the team, and enhance team dynamics. It is possible to balance work and socializing, demonstrating professionalism and commitment while still participating in office events. Therefore, the statement is false.

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11.

Most employees who have initiative will soon quit to start their own business.
- A.
  
  T
- B.
  
  F
Correct Answer
B. F

Explanation
The statement "Most employees who have initiative will soon quit to start their own business" is false. While some employees with initiative may choose to start their own business, it is not true that most of them will do so. Many employees with initiative may choose to stay in their current jobs and continue to contribute and grow within the organization. Starting a business requires a unique set of skills, resources, and motivations that not all employees possess.

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12.

If you are sympathetic to your co-workers when they have problems that affects their work, you will end up being treated unfairly and working more than your share.
- A.
  
  T
- B.
  
  F
Correct Answer
B. F

Explanation
If you are sympathetic to your co-workers when they have problems that affect their work, it does not necessarily mean that you will end up being treated unfairly and working more than your share. While being sympathetic may require you to offer support and assistance to your co-workers, it does not guarantee negative consequences such as unfair treatment or an increased workload. The statement is therefore false.

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2
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13.

A monotone is a voice that is pleasantly lilting and upbeat.
- A.
  
  T
- B.
  
  F
Correct Answer
B. F

Explanation
The statement is false. A monotone refers to a voice that lacks variation in pitch or tone, often sounding dull or flat. It does not imply a pleasant or upbeat quality.

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14.

Being nice to people who are difficult to deal with can help them change.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Being nice to people who are difficult to deal with can help them change because when we show kindness and understanding towards difficult individuals, it can create a positive and supportive environment. This can potentially encourage them to reflect on their behavior and make positive changes. By treating difficult people with kindness, we can break the cycle of negativity and foster a more harmonious relationship, which may lead to personal growth and transformation for them.

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2
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15.

People who admit their mistakes are more likely to learn from them.
- A.
  
  T
- B.
  
  F
Correct Answer
A. T

Explanation
Admitting mistakes allows individuals to acknowledge their errors and take responsibility for them. By doing so, they are open to learning from their mistakes and can make necessary changes to avoid repeating them in the future. This willingness to admit mistakes promotes personal growth and development, as it encourages self-reflection and a desire to improve. In contrast, individuals who refuse to admit their mistakes may remain stagnant and miss out on valuable learning opportunities.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Sep 16, 2009

Quiz Created by
Sloanca

Office Skills- Chapter 4

You and your co-worker can accomplish more through a cooperative teamwork approach when differences are valued.

Any time someone speaks, communication is taking place.

People who are chronic complainers, seldom get to be superviors.

Setting priorities will help you to be more efficient in your work.

If some of your co-workers are difficult people, the best policy is to tell your supervisor about them.

If you put your needs above those of someone else, you are being aggressive.

You will manage more successfully if you keep focused on the disagreement.

Successful women in big business usually wear little makeup and jewelry.

People who are flexible are willing to accept changes in their schedules or duties without complaining.

Going to the holiday office party might give your boss the idea that you aren't serious about work.

Most employees who have initiative will soon quit to start their own business.

If you are sympathetic to your co-workers when they have problems that affects their work, you will end up being treated unfairly and working more than your share.

A monotone is a voice that is pleasantly lilting and upbeat.

Being nice to people who are difficult to deal with can help them change.

People who admit their mistakes are more likely to learn from them.